Seneca Niagara Resort & Casino

Clean. Nicely furnished. Nice size bathroom and shower. Quiet on the room floor. Friendly staff.

No microwave in the room. Mini fridge too mini and my snacks froze in the fridge rather than just being kept cold.

The food was excellent at the Casino dining choices. Our room on the 21st floor was beautiful and had a great view. Hotel had excellent security checking to make sure you had proper clearance to enter room elavators.

Wish the Casino was non-smoking with a enclosed smoking area for smokers, instead of a smaller area that it has now, that is in a non-smoking section. The machines that we liked were in the smoking section which was kinda a turn off for us. We should be able to play without having to breathe unwanted cigarette smoke.

Rooms were clean and comfortable, location was close to everything

Nothing, all was wonderul

The place was beautiful also has a casino which is great staff was friendly and helpful room was great and very clean

The only complaint I have is about the check in policies which is the same pretty much every hotel but we ended up getting there about 2 o’clock was told at check-in our room was not ready and I thought check in time was 3 o’clock they said it was 4 o’clock and they said the room may not even be ready by four so I went and gambled for a while came back about quarter after three room was still not ready but they accommodated us by putting us in another room And let us in early so that was a really great and helpful of your friendly staff but overall was very nice and had a great stay.

Room was ready upon arrival and exactly what we had requested.

There are a few burned out light bulbs in the room. The shower water pressure was poor.