Hoteles cerca de
Centro de Congressos de Lisboa,
Lisboa

Desventajas: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Desventajas: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Ventajas: Boarded and left on time

Desventajas: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.

Ventajas: Somewhat

Desventajas: Food

Ventajas: Na

Desventajas: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Desventajas: Delay in take off 45 min!!!!

Desventajas: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Ventajas: The crew was terrific.

Desventajas: Food is awful if you compare with other major airlines products. Very old plane

Ventajas: On-time performance, upgrades, staff

Ventajas: hilarious crew and they were very helpful

Desventajas: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Ventajas: Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy.

Desventajas: Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable.

Desventajas: The suitcase did not zrrive

Ventajas: Food

Desventajas: Comfort

Desventajas: Bags did not make the flight. Served no water or drinks.

Ventajas: Muy puntual

Desventajas: Más personal en Iberia en Madrid para registrar las maletas