Hotel staff was helpful, rooms were well appointed and comfortable, conveniently located to shopping restaurants and metro.
We liked the fact that the rooms were very clean and comfortable. All employess were very friendly and helpful. They were never to busy to help you.
Our package included parking, breakfast and Wi-Fi. We have stayed here probably 8 years in a row for an annual visit to Washington. The rooms are very comfortable, especially the bedding. The breakfast was a buffet and had a great variety of items. The Starbucks in the lobby is convenient. Overall we love this property and will stay there again, mainly because the Metro station is across the street from the hotel. On nearly every visit, there is a glitch with housekeeping. On this trip we returned to our room in the afternoon hot and tired, and looking forward to a cool rest. We had not received housekeeping services that day. When I spoke to a housekeeper, she told me we were listed as checked out on her sheet. We got clean towels from her and declined to have her clean the room in order to have some quiet time. We left our recyclable bottles on the desk, but they were not picked up over a period of 3 days.
The location Had to ask for extra blankets...bedding was not warm enough
Gym was impressive. Staff was accommodating. Very comfortable stay. I wish the wifi was free in the room. The in room movies seemed super expensive.
Great location for touring Old Town Alexandria and Washington DC due to it's prime location across from the King Street Station on the Washington Metro. Hilton Alexandria Old Town also has great hotel facilities such as a Starbucks on site as well as their own restaurant. Hilton Alexandria Old Town is situated at one end of King Street allowing for easy access to Alexandria Old Town Restaurants. Hilton Alexandria Old Town charged $35 nightly parking fee. This keeps me from giving Hilton Alexandria Old Town a higher rating.
The hotel bellman/concierge/general nice guy was awesome - I believe his name was William (but could be wrong)...he was fabulous. Helped us to learn the Metro system as I was traveling with my college aged daughters and we had never used it prior to visiting. He escorted us to the station across the street and told us what the best value for riding through out the weekend. He was just awesome!!! The location was good if you were not doing anything in Alexandria -- as we found very few places to eat and absolutely no shopping without using the Metro to get there. Using the Metro is the way to go!!! No car needed for the most part!!! It was a very nice hotel and would stay there again if returning to the area. Only a few businesses around for dining or nothing for shopping...would have to take Metro or walk a great distance to find anything. Otherwise was a great hotel!!!!
The trolley and metro station was across the street, breakfast was enjoyable. Hotel was a bit pricey without a walk in shower.
Location to everything The front desk was very unprofessional. Didn't respond to your needs. Never had such bad customer service at a Hampton Inn before.
Desk staff very helpful and friendly. Very clean hotel and descent breakfast. Rooms need a little speicing up. Hotel needs better options for late nite snacking.
Proximity to the Metro was perfect for getting into DC without a hassle. Close to shopping, and a free shuttle to Old Town! Friendly staff and good breakfast. Parking spaces were very small and tough to navigate
The staff was very helpful and location great The parking garage was terrible , it was almost impossible to fit a mid size car into a parking spot. The water in the shower wasn't HOT , no matter when you showered .
Special recognition to the manager, tall blonde brown hair, tyler or kevin maybe..... so nice si helpful. Drew us a map of how to get to the zoo which was sooo exciting for my kids.
What's not to like: more reasonable price than in DC, easy walking distance to Metro, great staff interactions, clean...
Nice room and staff Feed parking meter cuz parking in garage was $30 extra and breakfast was not included it was $15 extra per person