El hotel en general es lindo, tranquilo, lo mejor las camas!! muy comodas, la atencion del personal. Lo recomiendo,. Que queda a 30 minutos de Disney y los demas parques, esta un poco alejado. El desayuno regular.
Su ubicación es excelente, el personal muy atento y las habitaciones pulcras. Recomiendo las "Crown Rooms" donde me alojé, muy buen acceso desde el garaje. El WiFi es muy bueno en las habitaciones. Deben actualizar el sistema de tarjeta magnetica de ingreso a las habitaciones, presentó al menos dos fallas, debidamente solventadas por el personal.
Fin de semana de relax. Increíble piscina, habitación espaciosa, mejor BLT del servicio de habitación. Justo al lado de un Walgreens y del centro comercial.
Tenía todo lo que necesitaba Nada
La habitación estaba limpia. Personal amable. Cerca de todas las actividades que queríamos hacer. La puerta de las habitaciones que dan a los pasillos no están muy bien insonorizadas. Ruidoso.
Atractiva suite con cocina americana situada cerca de las principales atracciones y a poca distancia a pie del centro comercial. Desayuno caliente, estaba bien abastecido. La construcción era fea.
The staff were helpful and pleasant. They did provide free internet. The location was cheaper and closer to my Altamont Springs business trip location. No free breakfast The building and rooms are starting to show their age; however the facility and room was clean. There were no toiletries present on the first night.
staff was great, really nice and accommodating couldn't beat the price when I needed an extra room for additional attendees they were very accommodating and fair on the rate first room was dirty and actually smelled like urine second room was clean but didn't have toiletries they had a sports team on the same floor making sleep a bit tough at times
From the moment we walked in the door, we felt welcome and comfortable. The made to order breakfast included in the stay was delicious and extensive. The staff was helpful and friendly. Can't say enough! Will definitely return when we visit the area.
Fabulous breakfast ... even custom cooking was quick and delicious. Free happy hour. Walking distance to parks, lake, and stores. Location is kind of hidden.
The front desk staff were so friendly and helpful. Out first night the a/c was broken and we had to move to another room. There was no hassle to make the change and they were very quick to make the adjustment, new room, and a nice credit to the restaurant on site. Very nice and we thank you. Pet friendly makes this location so much more attractive since our pet is family too. The breakfast is really outstanding. We enjoyed our stay... thank you.
Check in was quick and friendly. Room cleanliness was excellent. No complaints. I would visit again.
Breafast cook-to-order; cleanliness of common areas including atrium; adjacent restaurant suite was spartan; no minibar as was advertised; plumbing issue
This location is next to a lake/park with a walking trail. Nice morning walks. It took the maids too long to get to our room. We were gone all day and come back around 4, and our room still had not been cleaned. His happened twice in two stays.
Rooms all have separate bedroom with a door, which is good for kids that need their own room to sleep well, like small kids in a crib. Pretty good included breakfast. Large atrium, lobby area with some fountains and seating, which my 2.5 year old son enjoyed. Clean rooms, comfy bed. Kind of a bunch of mostly small issues for us, but added up to being a bit annoying. A/C made a jarringly loud bang every 30 minutes or so, but I'm a sound sleeper. Low ceiling in shower (no prob for me, I'm 5'4, but shower head is only about 5'6 above floor), and no bath tub, which is better for young kids than a shower. Multiple issues with the front desk in getting the booking right - twice my room keys stopped working because they thought I should have checked out already. Unusable WiFi (do not stay here if you are counting on their complimentary WiFi to do any work) and a bad cell reception for using your data instead. And all the cords connecting the TV were completely unhooked when we arrived (but I knew how to hook it back up). And there was a sketchy thumb drive left in the room. Preferred my last stay at the Hampton Inn that's a bit cheaper and literally 2 minutes away.
Happy hour - although food could have been better but the breakfast buffet was fantastic The fact that the walk around the lake was closed, one of the reasons I picked this hotel was fora nice walk inthemorning
the lake access was great. it was very scenic and a great place for a walk. every thing was fine. we have stayed there before and if the opportunity arises we would stay ther again
The home feeling Not one thing
The ability to be in more than just a hotel room. Not a thing.
Location and price The unprofessional staffer at the front desk.
Location. Deadbolt not working, no sound on some TV channels, dead electrical outlet, toilet seat would not stay up. Breakfast: eggs cold.
Free breakfast. Our room was not clean when we checked in. There was a water bottle cap on the floor, showing that no one picked up. There was a used hand towel and used bar of soap on the bathroom counter, and head hair in the bath tub.
More like an apartment. Pleasantly surprised to get a full kitchen.
I have nothing but good things to say about Marriott. This was my first time at this particular Residence Inn but we were not disappointed. We had the Penthouse, 2 bedrooms & 2 baths and it was charming. The front desk staff called us after we got settled in to see if everything was ok. We had one light that did not work and maintenance was there to fix it within minutes. Housekeeping was accommodating to all of our requests and breakfast was great every morning. It is convenient to I4 and plenty of shopping and restaurants near by. I will be staying here again 2 more times this year.
This guest did not leave comments about this hotel.
If I could I would give 100 stars!!!!!!!!!!!! The staff was very friendly and helpful. I plan on always staying here when in Orlando.
The room was huge, clean, and more than you could ask for. We will definitely stay here again. No
I love that place.\nThe staff is PERFECT.\nThe grounds have ample dog areas\nThe rooms are really nice, however there is some structural flaws, but they are being addressed on a daily basis.\nIf you need any maintanence they are there before you hang up the phone.\nThey have a buffet breakfast that is nice, kept my hunger pains away.\nFull kitchens in all of the rooms. \nThe studio's are great but the penthouses.............oh my, I want to live there.\nThe area is all business, so the property was basically all mine in the day. \nIt is very quiet,I didn't even know if the rooms by me were rented.\nI even went back for a couple of days after the daytona 500.\nI WILL GO AGAIN.
couldnt check in till 3pm as they wait until all the rooms are ready
having a place to sleep after a long day The extremely rude receptionist The fire ant colony that attacked my feet German cockroach Price
Location was good, beds were comfortable. I booked a non-smoking room, but it was obviously occupied by a smoker before I arrived. The smell was horrible. The front desk told me to run the AC unit to help with the smell. That didn't help. I won't be staying here again.
The pool was nice The breakfast bar needed fruit
Nothing DO NOT STAY HERE!! The pictures are a complete lie. The rooms are very uncomfortable and dirty. I got a rash from sleeping in these beds! I would never ever ever stay here again! The breakfast, terrible. No hot food and the breads and pastry were old! Ugh terrible experience overall.
AC was loud as all other hotels. But no real issue
Hotels has roaches Lots of roaches
The staff was helpful, and constantly asking how your stay was going. Room was clean, and updated. The down side to having a kitchen, is that you had to go to the front desk to get utensils, cooking pots and pans, and plates or bowls. Should consider having a small inventory in the room as well as a coffee pot. Overall very comfortable, and clean.
Location and price for short notice.
Excellent staff and superb customer service. The fact that Kayak customer service kept passing the buck.
There really wasn't anything to like Just about as bad as it gets. I knew it wouldn't be great but the room wasn't even clean. The guy who checked us in looked like he had just rolled out of bed. He wasn't friendly or warm. The hotel on the outside appears to be old and very worn. There were many signs taped to the lobby door and one which indicated that the breakfast was cancelled until further notice. We got to our room and the smell was awful. Almost all of the lights were unplugged. The bathroom fluorescent was burned out. There's a fist hole in the bathroom door. Several cigarette burns in the blankets and sheets. The furniture is old and dilapidated. But the real thing that was the worst was a huge blood stain on the mattress. We didn't notice it until the 2nd day. After sleeping the sheets came off the mattress revealing the large stain. It appears that someone tried to hide the stain by putting a blanket between the mattress and sheet. Stay anywhere but here!
Didn'tStay Feces in bathtub. TV didn't work. Table broken. Some light had no place to plug in. All buttons missing from phone which had no dial-tone anyway. Moved us to another room, but no apology, or comment. Second room almost as bad. Contacted Kayak's help number and was given a refund. We didn't stay.
Nothing !! Zip .... nada. Dirty, run down, could throw a baseball onto the highway from our balcony. Crappy service, front entry looked like a jail entrance with locked glass doors & one tiny hole for conversations thru the window. Overbooked ... but took our money (debit card) & gave us a confirmation #. We were turned away at the entrance at 10pm with NO apology or explanation. Took 3 days to refund our money.
Purchaser stay. With breakfast buffet upon checking in was told there was no breakfast buffet being offered even though we had already paid for it
Nothing Staying at the Americas best was a nightmare. The worst experience ever
Nothing! They overbooked the hotel and tried to blame it on a third party booking company like Priceline. This was after I paid online and got a reservation confirmation. I showed up and saw a sign that said "Closed! Sold Out!" The proprietor on duty wouldn't even be professional enough to open the door or Window to talk to me. Don't waste your time with this place.
The price was the best I could find on a short notice. The clerk at check-in was friendly. Provides smoking and non-smoking rooms. Location was right off the interstate. Leaving. The bugs, and I am not kidding. When first walking into the room we saw multiple small bugs by sink area and in the bathroom; also all over the night stand by the bed. The couch had multiple stains on it. The air conditioner was sub-par. Not that I would use it but I noticed that someone had taken the iron, but the ironing board with stains on it was still there. The top of the toilet tank bowl had multiple stains on it as did the sink. The safe did not work. Only one light in the sleeping area worked. The clock did not work. Did I mention the bugs? We saw at least a dozen from the time we checked in til we checked out (the next morning). The ice machine on the 2nd floor did not work. Some of the sockets in the room did not work. Someone had shoved paper towels in the bathroom vent. There were holes above the sink with exposed wires. I stay in cheaper motels for one night visits and I can say this was by far the worst motel I have ever stayed at. The continental breakfast included stale muffins, cereal, bread and coffee. The front doors lock at night and you talk to the front desk clerk through a window. They only provided one set of towels, even though the room was booked for 2 adults. The shower was so dirty that I felt cleaner by not even using it. At checkout the front desk clerk was very short and not interactive. I am not even a person who complains or writes many reviews but this place was so unpleasant I felt the urge to inform potential visitors.
Did feel safe No coffee available, very small pillows, toilet running- had to turn the water off to sleep, air co ditioning very loud. Lights were off on parking lot. Had to walk up to 3 red floor. Staff not helpful
No good dark dirty didn't feel safe roaches didn't eat the breakfast kitchen had to b as bad as the rooms not a good experience
Design of the shower The Germam ROACHES coming out of the alarm clock, phone and crWling up he walls and bedside furniture..
Stayed here for the Florida Film Festival for two nights. Picked a room with a king bed for me and my wife, and the room was much larger than I anticipated, with a separate seating area and desk. Shower was hot and comfortable, there's a decently stocked snack shop in the lobby. Free WiFi (although you can pay for faster speed). Staff was very friendly. Very clean. Breakfast was just okay for me. Did have hot items, but kind of small and not a ton of options. If I was staying for business, I'd eat the free breakfast and be on my way perfectly happy. For a vacation, I like to enjoy a nice breakfast, so we went elsewhere the second day.
The staff was very friendly. They were very accommodating and seemed generally concerned about the guests' well-being. The hotel was very clean and of course updated due to it's relatively new age. Hampton Inns are the hotel of choice that I typically stay in and I enjoyed this particular location the most thus far out of all my Hampton Inn lodging experiences. I will say that I thought due to it's location (lack of tourist attractions etc.) that the price was a bit high. It isn't in a prime location so, that is why I found the price to be a little high. That wasn't a total disappointment, but I think closer to around $80-90/night for my type of room would be more acceptable. Especially when a traveling business individual has a budget for hotel lodging :)