Hands down, the best hotel I have ever visited. The space is breathtaking. And the light incense and music softly playing throughout the grounds adds to the dreamy atmosphere. We had an amazing time and will remember the amazing staff forever. That I couldn't stay longer!
Atmosphere, Cozy room overlooking the pools, music, rose pedal in all of the ponds, banquet in the ruins of an ancient monastery, excellent food, outdoor sculpture garden high on a hillside, lush greenery everywhere, parrots on perches at the pools.
Nice rooms. Pretty grounds. Eerie music playing. Have to pay for wifi
A very unique experience, excellent service, amazing goof, the most beautiful setting for a relax stay. I Maybe better beds
Me gusto la marimba pero deberian ponerla todos los dias no solo fines de semana Esta un poco retirado y mas actividades para ninos y los precios de las comidas un poco caras yo hiba con ninos y los precios los senti un poco caros
Everything was great They charge for internet
The location is superb! its surrounded by bars and restaurants and a 1 minute walk to city center. I reserved a car for airport pick up and the guy was waiting, on time and had a pleasant personality. The rooms are large and spacious. I purchased a triple room but when I got there they gave me a double and would not change the room. Yes, I had a friend who flaked out so the double was cool, but if I paid extra money for a double room, this should have been accommodated! The bathrooms are small with no ventilation, so it carries a musty smell and some days our bath towels were dirty. While the location is perfect, it can get kinda of loud at night because of the bars. I would not return there for a stay. There are better hotel with breakfast included that you can get for that price.
I have seen some negative reports about this hotel and did want to offer my own opinion. While the hotel is not a 5 star one (it's small and in a small town), it is definitely a good buy for the dollar spent, with a certain ambiance that the larger hotels simply do not have. It is quiet, clean and comfortable, and within an easy walking distance to good restaurants and the central market place or town square. I would go back again and stay there if I had the time and was back there.
We loved every moment at la casa encantada. Request room #7 if you can - candlelit stepping stones across a small pond in an interior patio lead you to a small but luxurious room. The other rooms were also lovely. The staff was extremely nice and helpful. We can't wait to go back.
Please say hi to Marvin, Genaro, and Agustina from me. They made my two day stay a pampering, re energizing experience!
This beautiful hotel in Antigua provided helpful service (with inexpensive quick laundry service!), a beautiful setting for breakfast, and brief walk to main parts of town. The only drawback is the wi-fi, as it did not work the entire 4 days I was there, and it was clear from the staff that this was not unusual. Many places in town, however, provided internet service at very inexpensive rates. The rooms are small, but the bed was quite comfortable.
Hotel is in a nice quiet part of town, but within walk distance of everything. The staff and service was great and everything is brand new. Would definitely stay again and recommend to friends.
Overall great experience & Antigua is beautiful. I recommend Hotel Los Pasos they made us feel very welcomed and staff was attentive at all times.
Very unassuming from street but once inside a very nice property with beautiful courtyard. The front desk staff, restaurant and hotel staff were all so very friendly and helpful our stay was so pleasant from check in to check out. We stayed in room 17, it was a beautiful example of spanish colonial design. The included breakfast was good and filling. However, we also had several other meals there and everything we had was quality and very tasty. We particularly recommend the avocado and shrimp appetizer --- excellent flavors and very fairly priced!
Rooftop views are nice. Close to everything (even an active volcano). Cheap price. Electric water heater in shower head. A couple of English cable tv channels. Courtyard decor matches culturally with the locale. Security cameras. Beers for sale. Bedsprings really dug into our backs. Towels and bedsheet cleanliness were questionable. Courtyard conversations echoed throughout the motel. Rooftop access limited to 10 pm. Staff did not appear happy to work there. No smoke detectors or fire alarms.