Todo el mundo era amable y servicial. No siempre incluyen WiFi gratuito. La última vez que me alojé costaba 10 dólares extra.
Algunos miembros del personal eran un poco estirados y no tan agradables como uno se espera en un hotel Barceló.
Demasiado cerca del aeropuerto. Se pueden oír los aviones desde la habitación. Algunos de los empleados en el vestíbulo no son amables. El buffet de desayuno era bueno, pero el servicio era pobre.
La piscina está climatizada a la temperatura perfecta. El spa y gimnasio tienen muchos servicios adicionales. Las camas estaban limpias y eran cómodas. El personal fue excelente y profesional. McDonald's está cerca si lo que quieres es una comida fácil. El transporte desde/hasta el aeropuerto era una gran ventaja. Tuve una estancia tranquila.
Me gusto la marimba pero deberian ponerla todos los dias no solo fines de semana Esta un poco retirado y mas actividades para ninos y los precios de las comidas un poco caras yo hiba con ninos y los precios los senti un poco caros
Everything was great They charge for internet
The location is superb! its surrounded by bars and restaurants and a 1 minute walk to city center. I reserved a car for airport pick up and the guy was waiting, on time and had a pleasant personality. The rooms are large and spacious. I purchased a triple room but when I got there they gave me a double and would not change the room. Yes, I had a friend who flaked out so the double was cool, but if I paid extra money for a double room, this should have been accommodated! The bathrooms are small with no ventilation, so it carries a musty smell and some days our bath towels were dirty. While the location is perfect, it can get kinda of loud at night because of the bars. I would not return there for a stay. There are better hotel with breakfast included that you can get for that price.
Hands down, the best hotel I have ever visited. The space is breathtaking. And the light incense and music softly playing throughout the grounds adds to the dreamy atmosphere. We had an amazing time and will remember the amazing staff forever. That I couldn't stay longer!
This beautiful hotel in Antigua provided helpful service (with inexpensive quick laundry service!), a beautiful setting for breakfast, and brief walk to main parts of town. The only drawback is the wi-fi, as it did not work the entire 4 days I was there, and it was clear from the staff that this was not unusual. Many places in town, however, provided internet service at very inexpensive rates. The rooms are small, but the bed was quite comfortable.
We loved every moment at la casa encantada. Request room #7 if you can - candlelit stepping stones across a small pond in an interior patio lead you to a small but luxurious room. The other rooms were also lovely. The staff was extremely nice and helpful. We can't wait to go back.
I have seen some negative reports about this hotel and did want to offer my own opinion. While the hotel is not a 5 star one (it's small and in a small town), it is definitely a good buy for the dollar spent, with a certain ambiance that the larger hotels simply do not have. It is quiet, clean and comfortable, and within an easy walking distance to good restaurants and the central market place or town square. I would go back again and stay there if I had the time and was back there.
Please say hi to Marvin, Genaro, and Agustina from me. They made my two day stay a pampering, re energizing experience!
Hotel is in a nice quiet part of town, but within walk distance of everything. The staff and service was great and everything is brand new. Would definitely stay again and recommend to friends.