The staff was very friendly, the rooms were cleaned every day with perfection. The hotel is located near everything you could possibly do. The pool service was very fast and on point. Breakfast was not bad in comparison to other hotels. Recommend the french toast. Air con needs to point higher, It was directly on us and as a result we got a bit sick on our second day.
Location was excellent, in the middle of shops, opposite the beach. Price can be bargin down a bit. Pool was a welcome facility to cool down. Not enough towels at poolside. Attendant does not replenish enough ... disappears after certain time in afternoon. No hot water at times, like in the night .. as though hotel switches off after certain time.
The staff was generally very friendly. The location is away from busy street and quiet, which I was looking for. (It is not hotel's fault that in room next to ours, some drunken fool got home at 3am and then started yelling into his phone for 30 minutes... Unfortunately, inconsiderate idiots like our "neighbor" are going on vacations, too). Despite my "complaints" below, I enjoyed our stay. If below's issues were fixed I would rate it a 5 star instead of a 4 star. At start of breakfast time restaurant is understaffed, hence one waits for coffee, etc. After about 8am sufficient staff is present and helpful. One thing I did not like is that no late checkout (just an hour later than normal, at 1pm) was not granted, due to "being fully booked". I have spent 150-200 nights every year in hotels (since about 1997) and know that such a request can be honored, no matter how fully booked it is. Check in is at 2pm ... gives staff a full hour to clean the room... I don't remember the last time when a late checkout request has not been accomodated. Wifi in room is too slow. Charging 60% MORE for airport transfer than a (clean) taxi (800 baht vs 500 baht) is a little unreasonable, I think.
La ubicación. No me ha gustado ni el trato del personal ni la limpieza que fue justita. Además, falta información acerca del trayecto desde el aeropuerto hasta el hotel ya que con marea baja, debes bajarte en medio del mar y si es de noche, a oscuras. Transportando tu las maletas.
La playa y todo el ambiente tropical, con palmeras...
Los bungalows eran confortables, el personal no estaba mucho por los huéspedes, pero eran muy agradables. No limpiaron la habitacion ni una sola vez durante nuestra estancia, quizás es el funcionamiento normal de un resort, pero nadie nos informó al respecto. Por otra parte, el único modo de llegar al resort era por barco. Lo cual resultó un poco incómdo ya que dependiamos del estado del mar y de la disponibilidad y ánimo de los barqueros para salir de la bahia.
The property was in a spectacular location and extremely quiet. You could sometimes hear the longboats go by but otherwise very secluded. Very pretty property grounds and well maintained. The staff was courteous and the food was good at the bar. The pool is very nice. The The beds are very firm. The cleaning ladies did put an extra mattress cover so that helped a bit.
Good size rooms, very clean, free fast Wi-Fi, tv only Eurosport chanel, the other chanals local. The staff very helpfull, the owner is a very nice lady!!! The beach is max. 15 min walk, but not borring because there are plenty of restaurant, shops. Infront of the hotel is a very good and cheap thai restaurant. Number 1 thai food. Only one tv chanel, the others were thailandese.
The room was lovely and really really cheap. The air con was great, not noisy at all. The hotel staff we're really helpful and very kind. Twice they bought us meals that we didn't ask for, just because they wanted to surprise us. Really great value for money, we've stayed in places similar that have been much more expensive then this. They also had free wi-fi which was awesome. We ended up staying for a week because we loved it so much. It was very close to restaurants and just a short walk down the hill to the beach and shopping. There was nothing bad about the hotel at all.
Friendly staff, great location very close to the water. Right in the thick of it all in Ao Nang, but off the street to afford some quiet. The rooms were not cleaned daily. Only fresh towels and a roll of toilet paper were provided, but refreshed toiletries and new glasses were not. I also wish there was an exhaust fan in the restroom, as we found in all other 3-star hotels in Thailand.
Location was great They're really not accommodating and didn't make the stay easy. There was a miscommunication in how many ppl would be staying in the room. We agreed to pay the fee but then they wanted us to pay for the included breakfast, an extra pillow and towel!!