Near to the airport Clean rooms Rooms are very loud Public places are poor
LOcation Nest Airport Public area are poor, Breakfast, no good Rooms are very loud from the street
Shuttle to airport. Friendly staff. New rooms. Great value for money. Free parking for a few days.
ubicacion cerca del aeropuerto sin comerntarios
El precio, me gustarian las habitaciones poco mas amplias, pero bien en general, buena atencio y limpias. me parecen un poco redudidas las habitaciones.
Comodo au que la habitacion pequena, pero limpio y excelente precio Todo Muy bien.
Muy buen servicio, sobre todo el transporte, en general excelente. No encuentro ninguno.
Servicio de Internet
Ubicacion muy buena cerca del aeropuerto instalaciones apropiadas el bufet desayuno muy bueno servicio de transportacion sin costo.
Pues el hotel esta muy bien ubicado, esta cercano al hotel es bonito, tiene un sevicio de desayuno muybien, y me gustaron muchos las targetas esas de compromiso con el medioambiente, no se si aqui es usual pero en españa no lo habia visot nunca Solo tengo una queja referente al servicio de recogida en el aeropuerto, ya mande un correo como se me dpidio para contratar el servicio, y nadie contesto el mail i bueno no pasa nada cogi un taxi y cuando llegue al taxi casi me hecharon la bronca por hacer cogido un taxi, pero si nadie contesta el mail que iba a hacer?
facil acceso con un centro comercial y gastronomico familiar al momento del registro no estaba capturado y hubo necesidad de mostrar en pantalla celular, no hubo pues conocimiento aun presentando el numero y clave
Limpieza, amplitud de las habitaciones. Situado alejado del centro pero fácilmente accesible en taxi o transporte público. Me cobraron una barbaridad por cuatro o cinco llamadas que hice a Europa. No obstante, creo que la culpa no fue del hotel, sino que en México el teléfono es carísimo.
Very nice new hotel close to downtown area and major streets. Good restaurant and hotel located in a strip shopping center with several really great restaurants. Nice experience.
The hotel was a complete chaos.Getting an elevator to my floor was always an ordeal. The card key failed constantly and I could not communicate with any other family that was staying in the same hotel but on a differ floor. I had to dial front desk first.
This hotel is very convenient to the train station and fairly convenient to the city center (old market). It offers a mid-range type comfortable clean room (we went with a double with our own restroom) and includes a buffet breakfast (Polish style -- sandwich meats, etc).
The cleanliness of the rooms, food, security, and service.
Location , close to downtown The elevators don't work properly, and their card system the worst i have ever experience
The location of this hotel is wonderful. Many restaurants, bars, etc within easy walking distance. The service was not as good, check in was friendly, but when I was faced with an issue (needed to buy pesos on Good Friday) the staff was ill equipped to help me or even offer solutions. Room service was nice, but housekeeping rarely cleaned the room during our five night stay and seemed not very motivated to do a good job. Wifi was good, but you have to re-authenticate every day.
This is a great property if you are in the south side of Monterrey, it's located right smack in the middle of a shopping center with lots of restaurants. This hotel is walking distance from ITESM and if you have a helicopter you can land on the top floor, not kidding.
The locations was great, had shopping that you can walk to and felt very safe.
It's a great value downtown. It was close to the graduation of our daughter at the U de Erre. I have stayed here before on business and will definitely come back for my next trip to Monterrey. It's not a super luxury place, but a great place to stay in general. The breakfast is just fine and included. The breakfast dining room is a microbrewery restaurant in the evening. That's convenient!
Location We have atayed here bfore and breakfast was included however this time they advised us breakfast was bor included because we booked through kayak instead of dirrectly through them. This is the first i have ever heard of this rule.
I like where is located easy to go out and have fun, breakfasts w staff was nice. Shower , when I was on the shower water wil be so cold or to hot everything else was ok
For me the day starts with a good breakfast and their morning buffet is very good-not fancy but just a very good breakfast with a lot of choices. Beats the hell out of continental breakfasts that I usually experience when traveling. The staff at the front deck was top notch-very helpful with all my requests and questions. If you are with someone who enjoys shopping at a mall, the skyway takes you directly from the hotel to the mall and it appears to be upscale but I am not a shopper. No car needed for this and it's but a 10 minute walk over the highway. Because I speak not a word of Spanish, the front desk took care of all my taxi needs. I look forward to visiting Monterrey this December and will definately stay at this hotel again.
The common areas: The lobby, the halls, etc. I like the restaurants. The buffet is very enjoyable and has a terrific paella. Staff is very polite. (1) Cleaning and laundry: I was told twice that somebody would come by for my clothes. No one did. This also happened on a past trip.
Food was good. Bedroom was spacious. Location is decent. Air conditioning is absolutely terrible. This is the first hotel I've ever been to that has NO ice makers. You hvae to call the restaurant. Room smells bad.
Rude staff at check in, long line, terrible parking access, noisy, smelly room, AC subpar. So much that i will never stay here again and am telling others.
All the staff were so friendly and helpful.Really went out of normal courtesy. There was no resturent for food for the day,except breakfast.
es un hotel con buen precio y muy bien ubicado para mi gusto
su ubicacion en el area de San Pedro Algo de ruido si te alojas en habitacion sobre la avenida Lazaro Cardenas
El acceso a la ciudad y el precio muy economico.
amabilidad del personal
Location, the fact that room had toothpaste and water Service needs improvement especially the front desk
This guest did not leave comments about this hotel.
good location and fair price
The beds, nice and soft, coffee and water in the rooms and indoor parking