The staff was friendly and very helpful. John, the person at the front desk when we checked in was pleasant and helpful. When we had an issue with the TV, he was quick to help and resolve the issue. Place was clean and the beds were very comfortable. Best we have experienced in any of the hotels/motor inns we have stayed in over the past several years. Breakfast were a little limited, but, very good.
We were there for my Dad's funeral. We are a very large family and they went out of their way to ensure all of our needs were met. It seemed every morning it was "Don't you worry about that, we'll take care of it". I will stay with Quality wherever I go in the future. Nothing
Clean. Awesome beds Updated bathroom Shower was not hot
Size of room was nice, bed was comfortable noise level from hallway you could hear conversations, and the person next door using the bathroom
The room was very big, clean and had a heater in the bathroom. The restaurant was good enough. It was conveniently located near the highway.
Nice big room and bathroom even though the hotel was a little old. It was very well kept.
The people were very nice. The hotel was as described. The room was small, but perfectly adequate for my needs.
Friendly staff, adequate parking water pipes made loud noise like a hoover vacuume cleaner during toilet filling and shower operation
the spa and pool were Excellent Although the room was a non smoking room it smelled fro smoking, there were flees in the room !!!
Room was clean - bed was quite comfortable. I like the TV in room and bathroom. Convenient with restaurant and lounge on site. One of my keys didn't work. Front Desk staff should give a gentle reminder that room keys should not be stored near cell phones. Not a big deal though.
Carpet needed to be replaced in room. Wish the Cont. breakfast in the morning lasted until 10:00am
Lounge area and entertainment. Very good! Only stayed one night as traveling on to Canada. We would definitely stay at a Senator Inn and Spa again.
Friendly staff, nice restaurant, very clean
Comfy bed and good deal with a great restaurant attached.. Room kind of smelled funny..entire wing smelled of cig smoke..room near us had a few dogs, cats and birds but were very quiet at night.
Service was excellent and people very friendly and courteous . breakfast was OK
Staff was outstanding. Extensive continental breakfast. Rooms have microwave and fridge. Next to UMaine outdoors center. Hiking trails. Across street from mall. Convention Center right there. Elevator at end of building instead of lobby area. Older building and bathroom but nicely updated.
Using Kayak. Was very dissapointed with This site. Will never use this site again.
The only redeeming quality of this hotel is that it had happened to have rooms available in the city where we happened to be in when we realized we were too tired to keep driving. Was very much looking forward to taking a shower after a long day of driving...saw shower...did not take shower.
Not hard to find. Breakfast was included in room rate. The place just looked and felt dirty, drapes hanging crooked, window screens broken, unpleasant odor in hallway. Room and bedding smelled like cigarette smoke and it was suppose to be non-smoking.