Desventajas: Breakfast was poor, especially coffe, and espresso which I have ordered from bar, was the worst in my life! Bathroom wasn't look like on the photos, and in the room there is no plug where we can ...
Ventajas: La habitación espaciosa y cama cómoda.cerca del centro
Desventajas: Hotel que necesita muchos arreglos.En los baños básicamente:toalleros y wc sueltos,enganche del telefono de ducha roto.Desayuno muy flojo no propio de un hotel de 3 estrellas
Ventajas: Ample parking, even though on a main road the room was quiet. Staff were friendly. Opposite a good biker bar.
Desventajas: Difficult to find as name not on hotel sign, situated between two petrol garages, which was a strange location.
Ventajas: Good location, good cleanliness, parking with video surveillance
Desventajas: Does no deserve 3 stars, average room, breakfast not good especially half hour before end of time.
Ventajas: Excellent and friendly staff, free parking outside, nice and big comfortable bed, good breakfast, very close to the city center, excellent value for money.
Ventajas: Excellent location, excellent staff, big room
Desventajas: Nothing to mention
Ventajas: Staff was nice although not always up to standard ('yes I know the door doesn't close'). Our 6-bed-room was changed to two other rooms after our complaint about smoke and facilities. ...
Desventajas: Pictures didn't indicate the motel is located right next to Banja Luka's main thoroughfare. Indication of shabbiness: bathroom doors bot closing properly, pieces of furniture partly broken, ...
Desventajas: Well I didn't like the fact I had to pay more since some kind of tax wasn't included in the price which was shown on the booking website. I had to pay around 12 KM more which means around 3 KM...
Ventajas: El trato del personal del hotel fue excellent. Me fueron a compare un medicamento que necesitaba. Nos prestaron un paraquas porque nevaba.
Desventajas: El wifi con muy poca potencia. La ducha necesita actualizarse. El abrazo de la ducha con la alcachofa no tenia donde sujedarse. No habia donde colgar las toallas para secarse.
Ventajas: Really great location and front desk staff were all very helpful and nice. Felt like home to me. Thanks. Will visit again soon.
Ventajas: Very nice small hotel. We were pleasantly surprised with the hotel. Excellent value for the money. Staff was really nice and professional. The hotel is within walking distance from the downtown, and ...
Ventajas: Clean, very helpful & friendly staff
Desventajas: Basic some fixtures broken, quite expensive
Ventajas: Sauna, swimming pool, excellent locality in the center, parking included
Ventajas: good position. guarded parking.
Desventajas: the bathroom is incredibly crowded. Even in general it is pretty ok, the hotel is definitively NOT 5 star. Eventually 3 stars plus. The wifi is very weak. The doors are not closing very well.
Desventajas: My room had a glass part of the wall looking in the corridor (on top of the door) so the light kept coming into my room the hole night. Very disturbing and stressful. Breakfast choice very poor.
Desventajas: - No 'Good morning' - pool & saunas were closed
Ventajas: good location, spacious room, nice staff, cool swimming pool, safe parking lot
Desventajas: to improve breakfast meal
Ventajas: Friendly and service minded staff. Excellent location in city center, but still quiet!
Desventajas: WiFi can be improved
Desventajas: The breakfast buffet was rather limited.
Ventajas: The staff was amazing and helpful. The location is in the central part of Banja Luka.
Desventajas: In the morning of the second day of my staying at the hotel there was strange smell in the bathroom. I asked stuff to remove the smell and when I came back there was no smell.
Ventajas: Location of the hotel is great-city center. Staff was extremely polite and on service for everything.
Desventajas: Lavatory in the bathroom could be a little bigger - to be able to put all make up on it.
Ventajas: Extremely helpful staff, serving and advising. However this hotel is never a 5 star hotel. Good size swimming pool on the roof top, which we had a pleasure to enjoy all by ourselves
Desventajas: Advertised a big room, (the key reason why we chose the hotel), we received a tiny one, not refurbished. Allegedly no possibility to add another bed in the big room despite different mention on the ...
Desventajas: Problem with hot wather. Cople of lights dont working
Ventajas: The presidential suite Zevs was huge
Desventajas: Wi-fi is very bad in apartment, rarely works. Spa - jacuzzi and sauna were not working. Breakfast - 3 different types of salami, 1 type of cheese, some butter and 1 type of eggs, not enough.
Ventajas: Location, that was quiet Parking
Desventajas: Details, how hotel is equiped.
Ventajas: Everything was correct, beds,breakfast,location etc.
Ventajas: Location and friendliness of staff
Desventajas: In Europe, hotel would get 2*. Mostly because of bad maintenance, od bad instalation of equipment. Also room is small, but ok. Checkout 11am is too early.
Desventajas: The room key would get stuck in the key hole and the toilet paper holder was broken
Ventajas: Great value for money (apparently booking.com price was almost 30% less than rack rate). So it cost the same as a motel but a big step up and very helpful staff.
Desventajas: Breakfast was simple but it is amazing to get any breakfast at all at the price paid.
Ventajas: A good standard hotell with great wifi and BBC news. Close to city center, 7 min walking. No cars or other noise disturbes. Good parking space in the hotel area. Good bed.
Desventajas: Some personal spoke poor english. Terrible coffey and boring breakfast.
Desventajas: Old style hotel, not completely refurbished from the communist style
Ventajas: Big room. Central location. Wifi worked well.
Ventajas: Banja Luka's best location
Desventajas: Hotel is a smokers paradise. I was assumed I was allocated a non-smoking room but when I opened the door the first thing I saw was an ashtray.
Ventajas: Location is great, hotel is in center. Room was very clean and tidy.
Desventajas: Old furniture, it's outdated. We booked for non smoking room but we got room that smelled on cigarettes. Wifi had a weak signal and was barely working. Snacks from mini bar had dates that expired...
Ventajas: No AC, no Iron. Asked for Iron, and they stated no Iron due to safety policy. No coffee in the room. No ventilation. Bathroom is horrible. I will never go there again. Even on check out no questions ...
Ventajas: Location is lively
Desventajas: My toilet needs fixing as the water keeps flowing and noisy keeping me awake.Room 506
Ventajas: Everything perfect, the best location, good breakfast, big enough and clean rooms, parking available, very nice stuff at the reception,... I'm very surprised about negative commentars from other ...
Ventajas: Location, parking availability
Desventajas: Reception staff a bit too much indifferent. They didn't give us usual check-in information, such as breakfast serving location and time. Have appeared to be modestly annoyed when we asked about it...
Desventajas: poor Wifi, no socket for laptop and phone next to the desk. Small pillows, Very basic breakfast.
Ventajas: Everything was fine :)
Ventajas: La ubicacion es excelente, todo lo que uno quiere visitar desde las mezquitas a la fortaleza es excepcional. Ademas del parque para relajarse. Espacio amplio en el restaurante, y el desayuno estaba...
Desventajas: El baño estaba sucio cuando llegamos. Una de las luces de la habitacion no servia No habia papelera Usamos el servicio de lavanderia pero la ropa no fue secada bien y estaba humedas nuestras ...
Desventajas: la conexión a internet era lamentable. Cuando llamé a recepción, me dijeron que me aguantara, que no podían hacer nada. Desayuno justito.