Ventajas: great convenience without the noise
Fresh sheets and awesome pillows!
Ventajas: The cleanliness
Desventajas: No eggs on breakfast buffet. Not even hard boiled.
Ventajas: While traveling back home to NC from King of Prussia, PA, I needed to find a place to stay for the night. I went on the Kayak app and found that this hotel had the best rates and reviews in the area for my needs. I easily made my reservations through the app and when I arrived to check in, the woman behind the desk said she was expecting me. The lobby was very clean and had a nice appearance and plenty of carts were available to use so I didn't have to make multiple trips to unload my car. The room was very nice with a microwave, large dorm-sized refrigerator, nice LCD television and the room was already nice and warm awaiting our arrival. The room was very nicely appointed and modern and the bed was wonderfully comfortable. The next morning we missed breakfast but the woman was more than accommodating and made sure we had all we wanted to eat and even offered us a bag to take some muffins with us for the road! The staff were amazing and the facilities were much better than expected. I would definitely recommend this place to weary travelers looking for a nice place to stay at a great and affordable price.
Ventajas: Very clean. Staff was helpful. Great stay.
Ventajas: Gran comodidad sin el ruido
Sábanas y almohadas increíbles
Ventajas: La limpieza
Desventajas: Sin huevos en el desayuno buffet. Ni duros.
Ventajas: Muy limpio. El personal era muy servicial. Estancia estupenda.
Ventajas: The hotel was in the best proximity to my family's house! So it was perfect for the travel back and forth to visit! I'm definitely booking with them the next time we go to visit Maryland!
Ventajas: Everything! ! Wonderful staff!! Hotel employee was my favorite. ..after traveling 12 hours in a car he let me check in early!!
Ventajas: It was in a good location to where I need to be.
Desventajas: I don't like eating my breakfast or any food on disposable plates and silverware.
Ventajas: Location. Rooms were comfortable.
Desventajas: The Manager switched my suite that I booked two months in advance without even contacting me. They overbooked so he booted us into 2 different rooms. The maids did not come in our rooms except one time in a 3 day stay and did not replace towels.
Ventajas: The overall accommodations were nice. The room appeared to be clean. The bed was comfortable.
Desventajas: Had 1 dead roach and 1 live one. We had flood lights filling our room with white light all night. We were unable to close the curtains enough to remedy this. The heating unit in our room was noisy. Had a metallic vibrating sound every time it came on.
Ventajas: The location was good,rooms ok.
Desventajas: Had buds in my room every night, call front desk and was told they where just stink bugs!.. a bag is a bug, but we are talking 5 or 6 in the room every night, and every night I killed them. Thing is its winter there what is it like in the summer.
Desventajas: Patio closes early.
Ventajas: The spacious room.
Desventajas: The noisy refrigerator.
Ventajas: Great breakfast, large rooms and quite.
Desventajas: I didn't find anything I didn't like.
Ventajas: Free cookies and breakfast; size of the room
Desventajas: Vending machines were out of water; had to pay for extra toothbrush
Desventajas: The staff that checked us in (clerk /manager) were extremely cold - almost rude. Not friendly at all. My 12 yr old was so excited to check in and they really bummed us out! It seemed as if they really hated their job and we were annoying them.
Set aside hours for adults to use pool.
Ventajas: Good location...good service.
Desventajas: Yes...we are seniors who picked this hotel due to its rating and because it had an indoor pool, which we could not use. Pool was used almost constantly by kids. The hotel needs to set aside hours for adults and seniors to use the pool.
There were a lot of children at the hotel when we went. There was some kind of baseball playoff going on. The kids were running around the hotel and kin of noisey. There was a free breakfast in the hotel which was nice, my in-laws enjoyed that very much. We went to the Waffle House one morning and walked to the Cracker Barrel the next morning. We were satisfied with our stay and would stay again if we were ever in the area.
Ventajas: Clean, Great location (right off I-95) Cracker Barrel within walking Distance!!!!
Desventajas: The pool was extremely small and there was a problem with the elevator one day (but it was fixed within 4 hours)
Ventajas: The beds were very comfortable. The location was very easy to get to from I95 and reasonably close to my destination the next day. There were 3 restaurants in a strip mall next door, and more nearby. Having a full size refrigerator was very helpful.
Desventajas: I reserved a non-smoking room, but when we checked in, only a smoking room was available. The smell wasn't too bad because we could open a window and it wasn't too cold outside. My eyes did get irritated. The mgr gave us some free snacks..helped a bit.
Ventajas: We used to be okay with this hotel because the prices are decent, the location is decent, and the staff treated us well. However, this time we had a terrible experience and have been treated even worse while attempting to have it resolved
Desventajas: We were lied to by a staff member and fraudulently charged twice for one of our rooms. staff is not resolving the issue for us. We will never stay at another candle wood if this is how they treat their customers.
Ventajas: Clean rooms Comfortable bed Large bathroom
Desventajas: No breakfast
I would reccomend this hotel to everyone!
Ventajas: I loved the lobby it was bright Staff was friendly and accomidating The room was beautiful clean and I loved it!
Desventajas: They don't clean every day,you have to get towels yourself from front desk.
Ventajas: I like the full kitchen in the room. It did not smell like smoke. The room was clean
Desventajas: You couldn't order movies on the tv
Ventajas: Great hotels and excellent service.
Ventajas: The staff was exceptional. They were courteous, helpful and friendly.Hotel Employee  at the front desk greeted us with a smile every time we came or went. We felt like welcomed guests.
Desventajas: The breakfast was pretty pathetic. The floors could have been cleaner.
Desventajas: DEFINITELY did not meet the star rating. Dirty smelly. Toilet had remnants of excrement in it. Blankets stained, floors were not vacuumed, large pieces of food on carpet, table was not wiped, fridge was dirty. We left and stayed at another place.
Desventajas: smoke-free building and room had been smoked in
Ventajas: The bed
Desventajas: Very inadequate breakfast
Ventajas: For the price, the hotel was excellent. The first room we were given smelled like it had been smoked in and the staff corrected the issue by giving us another room. they even provide a very basic continental 'grab n go' breakfast. Great value!
Ventajas: The room was a nice size and clean. The location was convenient to stores.
Desventajas: I didn't like the fact that I was put in a room in the construction zone. I was awaken early in the am by hammering, drilling, and banging. I went their to relax and get rest and that didn't happen. I notified the front desk and they moved me to the 3rdfl
Desventajas: No coffee in the morning. Are you kidding? There's no excuse. The lock on the bathroom door didn't work. The clock radio alarm went off at 12:30 am. We didn't set it. No wonder it was unplugged when we entered the room. So no clock. Used our phones.
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