We will be back N/a
There were a few staff who served breakfast who were really terrific They were under construction and we were not advised prior to travel. The smell of paint was irritating to my allergeries when I brought that up to the staff I was brushed off and no a accommodation was offered.
Very comfortable, staff was well versed in making my stay as easy as possible.
The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view The price of valet was a lil expensive
Great location, neat charm and great breakfast. Watch out for the $40 valet upon arrival! Overpriced valet, somewhat shabby towels.
Staff and facility was great! The complimentary breakfast buffet was amazing! Didn't have enough time to fully enjoy all of the amenities....courtyard bar, etc. would stay at the Hampton Inn again and refer friends and family. Very nice facility, well maintained and staff was pleasant and friendly.
I reserved and paid for a suite two months in advance. When I arrived I was told that the hotel overbooked and was given the only room available. When I showed the confirmation to the clerk I was told," It is not available." The hotel had been paid for a suite and I was given a standard room. The manager gave me a free parking pass and a coupon to the bar as compensation for their mistake.
It was a very nice hotel just a little far from walking anywhere. Staff was excellent.
Friendly, helpful staff
Convenient location; friendly/helpful staff, exceptionally clean rooms; lots of room to visit in lobby. Actually, nothing!
The room accomidations Having to pay $40 a day to valet car with no prior notice!
Our room was great! It was huge, clean and very comfortable! Staff was very friendly! Would stay there again! Great access to the French quarter!
The daily breakfast was well stocked and the hotel was clean. The water pressure in the shower was pretty poor I was staying near the top floor, so it is possible it is better on the lower floors. The elevators were poorly maintained and did not run very well. When I made my reservation over 3 months ago, I requested one king bed and when I checked in, they had no king beds available and we were given a room with 2 double beds. The walls are very thin and every morning we were woken up to our neighbors talking and getting ready for their day.
Great location for Mardi Gras parade watching and partying on Bourbon St. Just blocks away from Canal St. and St. Charles street car lines. 10-15min walk to the French Quarter. The room and hotel was very clean and staff friendly. The free continental breakfast was good for saving a few bucks but it's not the best. Sofa sleeper was awful, mattress was very uncomfortable! King bed was nice and big but the mattress was nothing to brag about!
bourbon street, shopping, gambling, dinning no complaints
The hotel does not look that inviting from the outside but the interior of the hotel is very modern, clean and well maintained. The hotel requires guests to use their room key to get to their rooms for added security. The customer service is excellent! I would stay in a Hampton Inn Hotel again. There wasn't anything about this hotel I did not like.
The rooms were large
rooms were spacious and well designed clean facility close to attractions the floor we stayed at did have an odd smell but the room was okay
Free breakfast was served late. Requested 2 beds only got one.
Room comfort and amenities in the room. Water pressure/shower only no tub in room Only 2 elevators were working at one point which was awful but eventually repaired. Poor lighting near full length mirror near entry door. No light there to use mirror.
Great location and room was delightfully featured. The managers reception on Wednesday was a most welcome feed with drinks. It was a jolt in the wrong direction to have breakfast from stryrofoam bowls and plates with disposable cutlery. The food was good but it really dulled the otherwise upmarket feel of the establishment to be greeted with disposables though I guess it kept the price good.
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
It does maintain the Marriott standards The hallways are noisy at night
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Great location. Close to everything in the French Quarter. Friendly and helpful staff
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
El personal es muy amable. La limpieza de las habitaciones no es muy buena
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
Hotel room had huge sq. footage - had a couch and table in addition to queen beds. It was also very quiet, had a good night sleep compared to other parts of downtown New Orleans. With the crazy prices for hotels in New Orleans you can say it was an fairly decent deal, but in other cities I'd say it's a bit overpriced for what you get. The hotel staff was friendly and quickly efficient, service itself was fine, but they were very unprofessional looking - shirts were stained, untucked - and they were talking with each other about non-hotel business in front of customers. Even for a no-thrills hotel, I was surprised by the overall lack of presentation.
Helpful staff at check in and after; nice accommodations and room features for us given we had an infant with us--refrigerator with freezer compartment, microwave, brought us a pack and play for our infant; and location is nice as the street car is on the street.
The staff was wonderful! When my partner had trouble with the stairs, they moved us to the first floor to accomodate his illness. Every time the owner saw me hauling something into the building, he offered to carry it for me himself. Breakfast was disappointing - standard continental fare. There are great shops nearby that sell homemade bagels and dougnuts, but they opt for Sam's Club instead. I'd rather see them offer something unique and local than what I can buy for myself at home.
Location for Mardi Gras. Nice hostess. Basement room one star. No nightstands, pillows approximately same age as building. No place to sit and talk in room. Parking on street. no phone, Cont. breakfast not adequate. Doubt AC will suffice in summer. Send inspector before rating.
The mansion was beautiful and is well kept. It is an amazing historical landmark. The area is safe and beautiful as well. The staff was very nice. The room we stayed in was very small. It was difficult to move from one side to the other. The bathroom did not have a shower but a claw foot small tub..tall people do not fit. The breakfast was terrible..fruit loops, spoiled milk and 3 day old danishes.
This guest did not leave comments about this hotel.
Staff was super friendly and accommodating. Bed was beyond comfortable and the tub alone was worth the stay.
This guest did not leave comments about this hotel.
Cercanía del centro de convenciones. Amabilidad del personal. El cuarto es bueno. La limpieza, y hay que fijarse si te alojan en el edificio del hotel o en un edificio vecino, que llaman "Lofts" en el cual tenés que salir del hotel por el parking, cruzar una calle, y entrar en otro edificio, en el cual nunca vi a ningún personal del hotel; me pareció bastante inseguro, y desolado. Es un poco incómodo para ir al gimnasio, a desayunar, o a la pileta. También debo decir que, a pesar de todo esto, el cuarto es muy bueno y amplio.
The room and common areas were fantastic. I mean fantastic. What a way to celebrate birthdays and off to college. Even more spectacular was the staff -- especially the front desk personnel. Without a doubt -- TOP NOTCH. Making the personal connection Not a thing. And I mean not a thing. While the room may have needed a little TLC (guests can be very hard on a room), my goodness. This stay will be a permanent family memory. THANK YOU! We will enthusiastically recommend this property.
Got charged for things that previous tenants had removed from mini bar
Staff and size of room Not enough light in dressing/closet area or magnifying mirror in bathroom. Bed too soft and too big.
The property is spectacular, but what sets it apart are the wonderful staff members there. Everyone from the doorman to the maid made me feel like I was am honored guest. Highly recommend this property!!! Not a thing!
This guest did not leave comments about this hotel.
The room was very big. Large bathroom, seating area, and desk area. For a 4.5 star hotel, I was shocked that there were no towels in the room when we went to shower. The ice bucket was not emptied or the coffee maker. There are a lot of options in New Orleans, and I don't think this was the best bang for the buck.
Best stay at a hotel that I have ever had!! There was not one negative thing!
Staff is friendly and attentive. ELEVATORS are a disaster. I've stayed here twice in the last 6 months and the elevators don't work. Check out time is a DISASTER....20-30 minute waits for elevator. No turn down service the first night.
This guest did not leave comments about this hotel.
They exceeded my expectations! This is definitely one of the bed hotels I have ever stayed at! Everything was perfect!!!
The hotel staff was amazing! They upgraded our room to a suite and went above and beyond to exceed our expectations. I was very impressed! The room was beautiful, I can't wait to stay here again! No, we loved everything about this hotel!
Todo el mundo allí era muy agradable y servicial. El hotel está muy limpio, y a poca distancia a pie o en tranvía de todo lo que queríamos ver. Sin duda recomendaría este hotel a mis amigos. Tenía ganas de ver que tenían camas confort reguladas, pero el control estaba cubierto y tenías que intentan pasar a través de la cubierta del colchón. También tuve un problema con mi sábana que se salía de mi cama, pero esto era un detalle pequeño.
No me gustaba mucho la idea de quedarme en una nueva zona de Nueva Orleáns especialmente lejos de los lugares principales como el Barrio Francés, etc. Yo y el grupo nos sentimos aliviados rápidamente una vez que vimos la paraba del tranvía en frente del hotel. Nos encantó el parking gratuito. Limpio y fresco Personal amable y servicial. Si no le apetece ir al French Quarter - hay un montón de restaurantes maravillosos cerca. El desayuno era una ventaja. Amplia variedad y muy fresco. Nos hicieron sentir como si hubiéramos encontrado un tesoro escondido! Sólo una cosa que era un poco desagradable. La habitación en la que estuvimos tenía un poco de olor a viejos cigarrillos. No soy un fumador. Sólo puedo imaginar lo difícil que es conseguir ese olor.
Las opciones para el desayuno gratis era genial! El personal era muy servicial y amable. Unidad de aire acondicionado era muy ruidoso.
Buena ubicación. Muy tranquilo, pues la distribución es como una pequeña urbanización repartida en pequeños edificios.
El estilo de la habitación y el tipo de arquitectura del hotel, con casitas pequeñas cara a una placita central. El baño es tercermundista. La ducha es vieja, los remates asquerosos. El tocador está fuera del baño y era nuevo y muy bonito.
El hotel me ha parecido precioso, las habitaciones decoradas con gusto, amplias y muy bien cuidadas. La cama enorme y muy comoda, y todo muy limpio. Recomiendo este hotel a todo el mundo. El desayuno un poco escaso, acostumbrados a los desayunos de los hoteles europeos.
El hotel esta bien ubicado y las habitaciones son cómodas. El desayuno es básico.
muy amplio, cerca de la tranvia y de los restaurantes falta ventilacion, las ventanas estaban selladas y nose podian abrir. muy encerrado
The front desk staff was so nice! The night we were there - there was a fashion show in the attached art gallery. The vibe of the place is very cool and hip.
Location. Great staff. The restaurant was very good. The decor was very appealing and pleasant. Internet was pricey and was subpar. A hotel like this should be offering complimentary high-speed internet for the price of the rooms.
I loved the location - only a block from Harrah's/Poydras, nearby lots of great bars and restaurants. The hotel was really nice and I loved all of the artwork. The room was also very nice. The bellhop broke a $50 bottle of Baileys, so I had to walk about 10 blocks in the heat to purchase another bottle, then had to walk another 10 blocks to my car to get the receipt from the first bottle, then walk all the way back to the hotel. They reimbursed me for both bottles, but it would have been nice if they would have taken care of this in another way. A free meal at Legacy would have made up for their mistake.
Everyone was very helpful. The staff offered advice on local restaurants, places to run, and places to grab a drink. The artwork is beautiful, it's very clean and has worry free parking.
The staff was very friendly and accommodating, and the room was clean. The hotel is just outside of the french quarter so it's a bit quieter, but still within in walking distance. The window in our room looked out into the center of the hotel which was a bit odd.
good location, friendly staff! They could not locate our reservation even though we had an email confirmation. We had requested a king sized bed and received two doubles. Disappointing considering it was my 45th birthday.
Bed was very comfortable. Amenity spaces were clean, large and designed well. Roof top pool!!!! Staff was rude. Having a rooftop pool in itself is amazing, but the area could use some modernization
Clean lobby. Room came with only 2 towels even though we indicated that we would have four people in the room. We had to ask sever times for towels. When we arrived at the room, there was trash in the waste baskets from a previous guest. On the day of our departure, housekeeping rang the doorbell at 8 am to see if we were checking out. The concierge had very few suggestions for rainy day activities.
Wonderful staff/customer service...good food in restaurant Nothing
Great value for a nice hotel. Very clean, nice lobby, good cafe downstairs and nice but small roof top pool. Staff is very friendly and helpful. Very convenient to restaurants & bars and a 10 minute walk to the French Quarter.
Friendly. Great Art. Clean. Bar closed at 11.
Very clean property Small room, tiny bathroom, charged extra for everything!! (Gift shop was way overpriced in an area where no convenience store exist), they wanted $13 a day for wifi!!!
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
location, near the congress centre
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
drink machine not cooled-hot drinks
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
Es un hotel de diseño que se encuentra muy bien ubicado, es muy cómodo y limpio. Que no ofrecen desayuno incluído, pero si ofrecen café por la mañana.
la relacion calidad precio es inmejorable. esta limpisimo y es muy confortable.ademas la deocracion de las habitaciones es hace que te sientas muy agusto
Our first time visit to New Orleans. Great location (close to convention center and streetcars), great room (clean and large), great breakfast, exceptional service from the staff (very personable and helpful). Would definitely stay here again.
Good location abd price Multiple maintenence issues with our room.
Crystal provided unrelenting top notch service. Pool cleaning equipment left out both days and poolside needed atrention
It was new and clean. Good facilities. Staff were friendly. The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.
Hotel was very clean, spacious rooms, close to the convention center...great experience staying there.
Tons of construction all around. Very limited parking, even in the lot we paid for.
El personal era bueno, y la ubicación era buena, las camas eran muy cómodas. (Sin embargo, nos pusieron en un dos camas de matrimonio cuando pedimos una king size.) Hay un Starbucks en el hotel, que estaba bien situado, sin embargo, fue utilizado para café gratis para huéspedes en otras franquicias de Marriott, así que fue un poco decepcionante. Me hubiera gustado que hubiera habido más espacio en los cajones. Era inconveniente para estancias de una semana, aunque supongo que la mayoría de las personas están allí para asistir a una convención.
Room size and amenities were great. You could hear the rooms above and next to you.
Spacious, clean rooms, in a great location (very close to Emeril's/the WWII Museum/Harrah's and only a 15 minute walk to the French quarter), at a fantastic price. You could do a lot worse at this price point with not that much more upside. We didn't even take advantage of the gym or free breakfast. We liked it. We weren't expecting to be wowed upon arrival and we weren't. A lot of families stayed, and therefore there was some noise. Nothing unreasonable.
The room was great and better than described. Powerful AC/Heat Unit. The Kitchenette had cookware and dishes, a dishwasher, full size fridge, two stovetops, a large coffee maker, large sink, and table for two seperate of the living space. There was a decent sized pull out couch, coffee table, and large desk. Large Closet and fantastic shower pressure. Garden and pool are enclosed from street view. Basketball court and fitness center. Free Breakfast options that were beyond expectation in variety and quality. 4 short blocks on straight line from convention center. I was closer and paying less than most attendees. The employees were the best, though. They checked my bags since I got in for a conference at the Convention Center early, gave me free trolley tokens and advice for touring, easy to talk to, and met all of my needs. Only 4 blocks away Street-side hotel rooms in ANY part of downtown New Orleans can be loud on Friday and Saturdays, and my room was ground floor street side.
Breakfast is awesome and unlimited. They have special events in the evening as well offering the guests snacks.