The main lobby was beautiful. I got a room with a king size bed. It came with 1 pillow for the whole bed. The toilet paper in the bathroom was pretty much empty. Their wasn't enough to use once. Also getting into the room was a pain due to the bathroom door was open to the point of opening the main door it was hitting the bathroom door immediately. The bed was super uncomfortable. Not worth $100.00 a night. Plus the fire alarm went off when it didn't need to.
Had a pool and hot tub, friendly staff, price, worked with our late check in, quiet. It looked as those someone slept on the sheets before us, and the hot tub was a darker yellow color probly because of improper chemical treatment is my guess still made me uncomfortable tho. Pillows were awful, the bed was comfortable tho. No fridge for our left over food.
Coni the manager was an excellent host for the conference that we attended; despite power outages, etc free ice machine close to my room. I would like to return to the Radisson Billings and stay in the Executive Suite; as intended, comped. the teenagers/young adults who managed the front desk lack professional training and the one who booked my room placed me in the wrong room. due to the technical issues with the electricity: I was never able to get the room that I paid for on hotels.com I spent $124 a night for the Executive Suite Atrium - double queen for THREE nights and NEVER was able to sleep in the room I paid for. After an eight hour day in a conference, I wanted to relax; but, instead I was on talking with hotels.com who would "call the Radisson" to try and resolve my issue. I spent three days in the far most room possible from the atrium. the door would jam every time one of us would use our keys. the room was dirty. there were suspicious looking teenagers and wanderers in the halls at all times of day. the room wasnt even worth $100 a night. The fixtures, carpeting and walls in the hallways were dirty, waving, or stained. there are light bulbs out. dead trees at every area in the parking lot. There are a lot of shananigans going on, in the back of the hotel with the some of the workers and/or people affiliated with workers (who shouldnt even be there). My back and neck still hurt from 4 people being crammed in the smallest/worst room in the place.
I thought it was a non smoking room. It smelled like it was a smoking room. The ac was loud.
Consistant Bathroom door needs planning in order to close easily
Desayuno incluido en el Stella es increíble.
Baño/ducha Alfombras sucias, la actitud del personal, alojamiento desayuno
La funcionalidad del hotel, la situacion centrico y cerca aeropuerto, es perfecto camino de Yellowstone No hay ascensor a la planta superior
En general, un buen lugar para alojarse. Mi esposa tenía problemas con la comodidad de la cama, yo no. El desayuno estaba lleno de carbohidratos y pocas proteínas.
La barra del desayuno necesita una mano. Necesita más opciones y que se vaya reponiendo. A las 9 de la mañana faltaba personal y no se reponía lo que faltaba
Very comfortable and affordable. Loved being right down town. Parking is horrible, especially if you drive a pickup
The restaurant had great food and an excellent view. I got a wonderful night's rest before my big job interview- it was great!
The bed was comfy and we couldn't hear a lot of noise from the neighbors. This hotel is very conveniently located and is one of only a handful that are less than 10 minutes from the airport. The staff went out of their way to make sure a few breakfast items were available for us because we had a 545 am flight to catch the next morning so we were leaving by 4 am. The room was a nice size and had plenty of space for our pack and play to be set up for the baby. The people in the room directly above us sounded like they had elephants for children with all the stomping that was going on basically throughout the night. I don't fault the hotel for people who can't walk without stomping, but there might have been a way to insulate a bit better between the floors to minimize the amount of noise coming through. There was also a bad smell in one spot in the hallway. I'm very sensitive to smells though, so this might have been just me noticing it.
The cleanliness and comfort of the room. ... I tried to get a better price due to wedding. The clerk was not helpful at all....
Reservamos la habitación para un amigo que estaba de viaje por la zona. Llegó a las 10:00 pm después de 10 horas en coche. Dijo que la habitación estaba sucia y las sábanas estaban manchadas. Al final no se quedó y prefirió seguir hasta su destino.
En realidad super asequible y limpio. La cama era muy cómoda. Me habría gustado que hubiese mujeres en recepción y que el desayuno se sirviera temprano
Ubicación, aparcamiento, relación calidad-precio Un recuerdo de los años 50 y 60; la decoración, muebles, pero que eran adecuados para nuestras necesidades.
Very nice atmosphere. Really good breakfast. Slide in the pool for the kids The only thing I did not like was the beds - too hard!! MY back was killing me the next morning. I will not stay again unless I have to - there is a hotel in Billings just as nice and the beds are awesome.
The lady at the front desk was very nice when we had to cut our stay short. She allowed us to check out 23 hours early and did not charge for the second night that we had booked. The water slide was not operational. Priceline refused to consider our circumstances and would not consider a refund when we had to cut our stay short.
All the staff were very welcoming and the room was very clean. Breakfast was delicious and hot! Any questions the staff knew the answer! Overall great stay for an awesome price!
Staff very friendly and helpful. We stay at Fairfield Inns often because we know what to expect. The Billings Fairfield is not a typical Fairfield, the room was very small and did not have a refrigerator. Very minor complaints but at $120/night it is also higher than any most Fairfield inns.
The beds were pretty comfy, I must say. Most hotel's aren't so that's a plus. They have a pool and exercise room which was nice and if I had more time I'd have taken advantage of that. Breakfast was nice and the hotel was clean. Check in and check out was quick and easy. I swear Fairfield hotels give anyone who books online the worst room in the place. Right next to the noisy elevator. Regardless of the amenities I probably won't stay at a Fairfield again for that reason. I had to drug myself to get some sleep. This is the second Fairfield property where this has happened. The hallways were dingy but the rest of the property was nice. The guy at the desk was nosey and talked so fast I had to guess at what he was saying because even after I asked him to repeat himself I still didn't catch what he said. Next time I'll skip the Fairfield.
Staff was very friendly and helpful. Our keys did not work when we went to our room so the manager walked up with us to make sure we were able to get in after they reset the keys. Very clean and modern and the beds were very comfortable! The breakfast the next morning was very nice with a good selection including a waffle maker, which was a HUGE hit with my 2 year old! We will definitely be staying there again next time we pass through.
Clean, nicely decorated, and they have a good range of channels. The staff were friendly and helpful. Very poor insulation between floors, so I could hear every step in the room above mine. Fortunately they didn't stay up late. I would stay here again, but would request a top floor room or one with no one above me.
Wonderfully NEW building. Plenty of room to get around. Good location. Kitchen utensils not provided but they are available for purchase. Staff charged for one of the rooms even tho we paid thru a third party. Cheaper to book direct thru My Place.
I don't understand how you can have a kitchenette and not provide silverware ,plates or glasses
Room was very clean. Staff was great and friendly. We will stay there again .
It was very clean and brand new. Regulating the room temp. A bit too far from downtown.
Excellent customer service; nice room, neat/new property
New hotel that is well appointed with a gym, pool, breakfast, and friendly staff. Too many guests with pets and/or loud and out of control children.