El personal es muy amable y servicial, buen desayuno y entorno del desayuno (un montón de asientos); bonita piscina; LIMPIO
Limpio, el desayuno es maravilloso, tranquilo, un servicio sin problemas, mascotas La ubicación no es interesante.
En general, el personal era amable y la ubicación es ideal para no estar ni demasiado cerca o lejos de The Strip. En la última noche de nuestra visita, el personal de la limpieza no limpió la habitación y cambiaron las toallas. Esperamos hasta las 2:30 am para recibir toallas para la mañana siguiente.
Estaba cerca del rancho Green Valley y ofrecían muchos descuentos. Todo era anticuado y el ambiente era seco y viejo.
El personal del casino era muy agradable y servicial El baño estaba sucio con una pequeña ducha. No es el personal más amable de Las Vegas (el personal de recepción)
El lugar estaba muy limpio. Las camas eran muy duras.
Este hotel estaba muy limpio y el personal era muy amable. Una excelente relación calidad-precio. El panel de control del aire condicionado en nuestra habitación estaba roto, pero pudimos usarlo después de unos pocos intentos.
Very charming historic hotel. Quaint, cozy rooms. Excellent hot breakfast included. Staff friendly and helpful. Dam museum (in the hotel) definitely is worth the time. Well appointed main lobby and sitting areas. Computer/printer available too. No, it was a great place.
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This guest did not leave comments about this hotel.
The historical building was beautiful. The location great was perfect, with a great restaurant across the street.The breakfast was fantastic and included in the room rate.Will go back there for the great rest, close to everything. Nothing
It was in town and walking distance to food and drinks. Overpriced for what type of room u get. It was small and cramped for $---
This guest did not leave comments about this hotel.
Overall experience was excellent. Enjoyed the museum. Learned lots about the dam. Everything was perfect.
Staff and location breakfast fantastic Nope
Loved the historic value and upkeep of the hotel. The staff that welcomed us was friendly and funny, and we received a very warm reception! Poor soundproofing - heard our neighbors' conversations! Breakfast is included with the room price, but restaurant was busy- no one told us we had to sign in on waiting list. Finally figured it out. Weren't sure we would get in at all! Needs a system
old but classy!! loved being right in the middle of town -- easy to get to several restaurants and many shops -- wasn't told that there was coffee in lounge area on our floor -- person checking us in could have mentioned that since there are no coffee pots in room --
Nice ambience, great location, best free breakfast I had so far! Since the hotel was built in the 1930s, the rooms are quite small and the bed could have been better. Nevertheless it fits in the whole ambience.
Nos gustó la habitación grande y balcón privado. El personal era muy amable y servicial. Jardines bien cuidados. El precio era muy razonable. El aparcamiento no estaba lleno durante nuestra estancia. No estoy seguro de por qué nuestra habitación tenía que estar en el tercer piso sin ascensor. ¡Cortan el césped a las 6:30 de la mañana!
Bed was soft. Waited an 11/2 hours to check-in past check-in. They did not have the room ordered. Then the first room that was an upgrade with smaller beds was unclean, the second room was clean but still had smaller beds. The pool and spa were out of order, and the water pressure sucked in the shower.
Great value for the price; excellent location for those visiting Hoover Dam. Heating/ac unit was temperamental. Needed a light above shower stall.
Took a chance at staying at a casino for the first time. We were very pleased with the room, the price, location, staff and the cafe. Cannot comment on the casino or gambling since we didn't participate in that. We were so pleased we decided to stay 2 nights and we played golf in town.
It was very conveniently located by the dam and by the county lines. The store and restaurants with were a nice option. The food at the cafe was really good. Plus the casino games were amusing. The tv was trash. No HD just a shaking snowy screen. While the cafe was good, the customer service was not.
Damaged room lock. Staff gave us 4 sets of keys to use only 1 intermittently worked befor they finaly relocated us to another room. Insincere front desk staff.
Cleanliness and friendly staff. Shower water pressure was to low and the water settings were not right. Shower water ran Hot..
The hotel is located just shy of Hoover Dam. Hotel property was appealing and clean. We had dinner in their steakhouse and the food was very good. That we just didn't have enough time to do more exploring in the area.
The fact they redid the hotel from previous owner. Hotel looks good. When we check in the gentleman who checked us in was very pleasant and professional and worked quickly to take care of all in line. While the hotel looked good i believe the check in desk was understaffed. We waited behind 8 people for close to half an hour while there was only one person checking in guests. The cafe was also highly understaffed. We waited close to 10 minutes to be approached/seated. Once seated we waited between 10-15 minutes to which know one even came back.. We eventually got up and went to eat elsewhere. Having a nice hotel is great but very little staff to serve. I will think twice before booking a room again.
Everything looks new. Great location for staying near Lake Mead. Smokey casino atmosphere on the ground floor.
Great staff nice room
Large, clean room with magnificent view from 16th. floor. Helpful staff, especially Cathy at the front desk. Will certainly visit again next year in time for the Vegas Sevens Ruby series.
Great location, friendly staff Property restaurant was not open (Weekends Only)
Everything was good. Clean. Breakfast ok Would be nice if they had toothpaste and other peripherals.
The staff at the hotel was disorganized and not well-informed on the amenities at the facility. One of the reasons I chose this hotel was because of the convenience of an airport shuttle pick up/drop off. So, I arranged an airport pick up/drop off prior to arrange in Nevada and the shuttle did not pick me up until 1 hour after I had arranged to be picked up and dropped off - I had to call to tell them that I had arranged shuttle service because it was not documented and when the shuttle arrived at the airport it took another 15 minutes for them to get to my location because the driver did not know the terminals and airlines.
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Staff was helpful and pleasant. There was no remote for the tv in my room when I got there and there seemed to be some issue with reception once i got the tv on. Water pressure was non existant my first morning and i was not able to shower. Everything was fixed by when i got back.
Quiet....peaceful.....no one bothered me! Nothing. Will stay again.
The Breakfast was very good It was definitely out of the way from downtown Vegas
Clean, amenities , staff, pool, breakfast, and room were beautiful No
Love the free hot breakfast in the morning. The free access to the gym across the street. Microwave in the unit and fridge. Parking kinda sucks if you come in late. Gym on the site has no weights, should have Dumbbells.
Nice size room The curtains did not block the sun so don't plan on doing any sleep from sun up 2 sun down. Meat in breakfast was all gone or disgusting.
The location was very convenient to the freeway for access to all areas of Henderson and LV. I liked the free newspaper during the week. The staff was friendly enough. I would stay again if in the area. The breakfast was so-so. The breakfast staff was a bit pushy, although I think they were just trying to be helpful. My husband liked the hot breakfast-eggs and sausage, I prefer more fresh fruit and melon. The beds were not super comfortable, just okay.
Everything was ok
its New no
Location and free breakfast The A/C was too noisy and outdated. There's no way to adjust the vent to where we want the cool air goes so the bed that closes to the A/C was the coldest spot in the room.
Everything was just great.
tHE LADY AT THE FRONT DESK i THINK HER NAME WAS X WAS VERRRRY RUDE TO ME AND MY FAMILY THE YOUNG LADY NEEDS TO GO TO CUSTOMER SERVICE 101 SCHOOL, WOULD NEVER STAY THERE AGAIN BECAUSE OF HER
The up grades they have done to the rooms are really nice, beds are comfortable, staff are always help and happy to see you, if you need anything they are right there, we asked for a late check out and that was no problem. We have stayed here a few times and have always enjoyed it. Close to everything, shopping, mall, dining..
Great room that travelers can quickly access from parking lot. Some rooms have exterior doors. The staff is wonderful!
My husband and I took our 9 month old son to Henderson for an Ironman (triathlon) competition. What could have been a complete disaster turned out to be an incredible trip. We were lucky to use my husbands points for the entire trip (which included a Holiday Inn in Hollywood CA as well as a Holiday Inn by The Grand Canyon) totalling 13 days. This hotel was especially great because they catered to us and the racers who had to get up at 4-5 am to get out to the course. They specifically had breakfast out early for those who were racing that morning. The location was great and within walking distance to everything necessary. The staff were incredibly friendly and nice to our son. The rooms were clean and spacious and we were lucky to get put close to the laundry facilities which were a god send which a 9 month old. I would definitely recommend this Holiday Inn as well as the town of Henderson who held an incredible event.
Located in a nice area of Las Vegas away from the Strip but close enough if you want the entertainment. Easy access to the airport, car rental and freeway access. Hotel nicely decorated, clean, & comfortable. Breakfast offered a good variety of food with great service and if you didn't like what you were offered, there are plenty of fast food restaurants nearby. We would definitely stay there again.
Checked in to the hotel the clerk was the rudest employee that I have ever delt with will never go back with so many hotels to choose from and a women like that who works for such a great company never again
Customer service and the location is great for friends and family. Queite and away from the strip.
Personnel were friendly and courteous. Hotel and parking lot were very clean. Rooms were very clean and comfortable. Would definately stay again.
The staffs were generally friendly and the hotel provides hot meals every morning. Few nights in a week they hold cheese and wine receptions for guests to hang out.
The room smelt like smoke, and was dirty there was hair on the floor. The linen was rough to the touch like sandpaper. The room has a weird 70's vibe to it, and was not classy at all. I was not impressed by this hotel at all. The female staff supervisor when I informed her of the weird smoke smell she just grabbed my room key and said "I'll look into it and walked off. Hmm I could have stayed at a motel 6 for this type of service.
#1 Like is the quiet for sleeping and comfort. It seemed like we were the only people staying here, although I know the place was booked nearly solid! #2 The staff was so friendly and helpful. It was a pleasure to interact with them - especially at the breakfast buffet. #3 The breakfast buffet! The food was wonderful! Great selection, fresh fruit - a very good deal for the money. I can't say enough about the friendly wait staff! #4 Proximity to the airport. We never heard overhead planes except by the pool, which was actually kind of fun. We will be back on our next visit to Vegas!
Clean, comfortable, great bed for sleeping, staff courteous. no soap available for washing clothes.
Tuvimos que esperar 4 horas para el check-in. Pagamos por una habitación con vistas al lago y nos dieron una con vistas al patio porque seguramente sobrevendieron las habitaciones. No compensaron el tiempo que perdimos y nos dieron la habitación equivocada.
El hotel está limpio y tiene clase Me cobraron por unas instalaciones del complejo que no usé. Lo peor es que los huéspedes no pueden decidir sobre qué instalaciones quieren usar. Si te alojas, tienes que pagar por ellas y me parece muy mal.
I booked through kayak which did not do any homework on this place. When I got there there were 15 old matressss in the parking lot. A sign on the office door that said to call whoever we booked through to get our money back because they were all full. This was the grosses most disgusting place I have ever thought of staying at. but the worst part is I still have not been refunded by kayak. They said they have to call and figure out why there was no one there.
The beautiful room and layout ~ breakfast ~ close proximity to Downtown Las Vegas. N/A
I always liked staying at the Marriott Hotel that's just my place to stay I love it cleanliness good people good character Well it was a little that my neighbors upstairs we're a little loud the normal but the Marriott Hotel took care of me and gave me another room I appreciate that love you Marriott
Full kitchenette was nice. Lots of closet space for extended stays. Small Pool. Breakfast was ok
Italian style room and upstairs patio are very nice. Nice place in funky town away from Las Vegas. We stayed in the Tuscany room. To take a shower one has to sit in a whirlpool bath and pull out a shower head. There is no shower curtain or anything that might stop accidentally showering the rest of the room. The shower head can NOT be fully turned off, and is always spraying hot water. A serious plumbing job would be needed to fix this it seems. Also, very noisy generator humming 24 hrs a day. But I guess this all goes with the Italian experience :)
It was ok. It is an out of the way, 85 year old business. It was clean, but worn and dated. The only complaint I have is that I arrived at 3:00 pm for check in and they told me check in is at 4pm and I would have to pay $10 to get my room early. Fortunately my booking.com paperwork showed 3:00pm clearly so they had to let me in without the fee.
The room was very clean and updated. The pool area is very nice with comfortable chairs and umbrellas. The room was on the very end of the building next to the freeway. I could not sleep due to the noise. The front desk clerk was very rude upon checkin.
It is clean, nice looking, and the room does not smell like the casino area. Most other hotels smell like the casino (smoke) so it is quite nice that this hotel does not have that smell. The pool looks really nice. There is no breakfast. The pool closed too early at 7PM. A bit on the expensive side.
Great place! I almost got stuck in a smoking room. I checked in kind of late and the front desk said that because I booked through a third party, I was not guaranteed a non smoking room. I honestly hadn't thought of it. I kind of thought smoking rooms were a thing of the past. At the last second they found a non smoking room and it was great, but I would not have been happy otherwise.
Nice clean rooms. Upscale styling. Poor communication with staff. Hidden fees.
The room itself was very comfortable. The manager was responsive to my concerns. Housekeeping staff was unprofessional, unorganized and extremely loud in the common areas.
The rooms were spacious and clean, and the staff was very helpful. They have a large, beautiful pool/lounge area that epitomizes the amazing Vegas experience. You can take an Uber or Lyft to the strip that's located about 15 minutes from the hotel. I would definitely recommend this hotel who wants to get the most bang for their buck. The front desk lady initially gave us the wrong room number which resulted in us getting lost and returning to the counter to verify room numbers. It was a simple mistake but very inconvenient due to the fact we were exhausted from the previous 6 hours of travel. However, it was easily fixed once we returned to the front desk. It would also be nice if there was a continental breakfast provided.
The rooms are so pretty and classy and the bed is awesome! Shopping and movie theater is close!! Nothing
upon arriving at the front entrance late at night - almost 2 am - after a long drive, we parked at the front with the intent to quickly check in and then repark and unload as we didnt have much luggage. there were multiple cars that were already parked, but the staff by the entrance insisted we park our car elsewhere without listening to our explanation. agreed he saw that we checked in and were actual guests, he became more friendly and offered help. very poor and distasteful customer service.
The architecture and decor was pleasing, and the service was excellent. The price was very fair for the high level of quality.
The spa facilities the sandy pool The short time I was there . I wish I could stay longer