El bar cerraba a medianoche
el parque acuatico paradaise si, no me gusto que me hicieran un cargo de 30 dolares mas impuestos diario sin previo aviso, cuando lo reclame me informaron que era por el uso de estacionamiento, cafe en el cuarto, por la disposicion de el gym, y uso del parque acuatico; cosa que estos servicios deben de incluirse en la tarifa del hotel como lo es en todos los hoteles. (cuando hice la reserva pregunte en el hotel si el uso del parque estaba incluido en la tarifa de hotel su respuesta fue afirmativa, que tenia derecho hasta 6 personas, nunca me aclararon un cargo adicional)
Criown Sam Marcos is beautiful and well kept. The front desk staff couldn't have been more helpful. Beds were a little hard. In the restaurant AJs, the food was ok but the wait staff was terrible.
Food was good in the Resturaunt Way too noisey and we had to wait an hour for our room to be ready.
Todo era increíble. Cómo adelantar la salida no fue la mejor.
Location, and the ability to use the amenities like the winding river pool at the resort across the street. The cancellation policy was a bit frustrating. I had to leave a day early, but was not able to get a refund for that last day.I also missed the first day. Both of these were due to flight changes due to bad weather. Some kind of credit would be nice.
The proximity of the hotel to shopping and restaurants is definitely a plus! I saw the outside even though the door was closed (all doors opened to the outside). The mattress and pillows were lumpy and need to be replaced. There were bugs in the bathroom. The bathtub spout almost came off when diverting the water for a shower.