A hotel with a great staff! Even given that the reservation has been done wrong by us, and we arrived at the hotel a day later than was booked, the staff was extremely helpful and resolved the problem without additional cost. All recommendations received from staff was excellent. A special mention to a private underground parking very secure, with a height which allows access up to a height of 2.1 meters. Furniture room wants to be modern but unfortunately looks very cheap compared to trim of the hotel public spaces. The carpet in front of the main entrance is not exactly an elegant detail ...
Location,iterior design,common living spaces,personell attitude and service. Prices of extras,prices of spa,the parking is xpensive,the price of 30 euro per person per day for the indoors sw/pool is totaly unacceptable.a 5*hotel must have sw pool free.
Our stay was perfect. The rooms were very nice, large and clean. Comfortable bed and very nice balcony. The staff were very helpful, I had problem with my rented car and the hotel owner himself helped me to solve the problem with the rental car company and made sure things will work on the best side No
The hotel is far from the slopes, they don't have a ski bus to take you to the slopes, they only agreed to take us since the hotel was empty and we were the only residents. The breakfast is very basic. I hated that the hotel is small and all employees were aware of every move we make. If the hotel shuttle driver takes us somewhere, the next day everyone in the hotel will be talking about it. The hotel's interior is made of dark colored wood which made it gloomy. We took the suite for 4-5 people. It consisted of a bedroom + 2 sofa beds can take up to 6 people. However, the sofa beds are not comfortable at all. The receptionist (of Brazilian/Lebanese origin) was the most intelligent lady I've met, very helpful and cheerful, the only asset of the hotel.
It's quirkiness and the clearly high standards which were being upheld
It seems so expensive in comparable with location. But quality of restaurant was excellent. And staff in restaurant was also so kind.
We were gently offered a beautiful suite all though we paid for a classic double room. Very gentle and experienced staff .Beautiful pool. The wellness area (Sauna & showers) should have a relaxing room also.
Beautiful setting in the center of this town, we had a room with a balconey with a view of the church tower and the mountains beyond. The front desk staff was very helpful with directions. We learned that room with half board meant breakfast and a gourmet dinner. Very attentive dining room staff as well.
The staff was excellent and their service is very good as well. The half board dinner was exquisite... very tasty and luxurious. We enjoyed our stay very much and would recommend it. We will surely come back.
We enjoyed staying at your hotel . Everyone was so wonderful. The man at the desk even moved us to a wonderful room with a gorgeous view. I will stay there again and tell friends and family about it! Thanks!
Good food (breakfast and dinner). Pleasant helpful staff (front desk and wait staff). Very central location to town. Good value for money, especially if you get dinner included in the rate.