The room was excellent and the ocean front view was awesome. Food quality can be better. The restaurant and food choices are not that great.
Ridiculous hidden fees, but that's not what ruined my stay. My wife and I checked in late at night and did not fall asleep until 2am. No problem though, right? I mean, checkout is at 11am so we can get our 8 hours and still checkout on time. Wrong. At 7:59am, we get a tapping on the door. We ignored it the first 3 times, but on the fourth I jumped out of bed and answered the door. A polite maid asked me if I was ready to checkout. I said "No, I'm sleeping. I thought 11am was checkout?" She said, "It is. Would you like to checkout now?" It almost seemed like a gag, but I wasn't laughing and neither was she. I shooed her away and immediately called the front desk. After being given the runaround about the manager being in a "business meeting" (really, at 8am?, the resort morning supervisor is in a meeting with who at 8am?) I was finally connected to a guy who sounded like he was talking to me at the gas pump. "What up man, what can I do for you?" I told him the story and he said "Yeah, it's just a courtesy checkout knock. No problem." No, Shores, it was a huge problem. I will never return.
The food was great, superb breakfast, gorgeous oceanfront area, nice clean pool, pretty room, gorgeous four post canopy king bed, very comfortable! I really enjoyed our stay! The dinner was a little pricey but still very good and great service!
Had a geat stay! Staff was great moved to hptel from another hotel down street that was discusting The staff bent over backwards to get us right in our rooms so we could get ready for a 1:00 function we had to go to. Everything ws good rooms food bar pool and hot tub very inviting. Paying for self parking it was accross and elevator was out of order..
After reading reviews, I was a little disappointed in how dated the actual rooms were. Loved the property, but I was surprised that the paint in the bathrooms, the vanity and side dressing area were in the condition they were in. The room itself was comfortable and the two complimentary bottles of water were nice. Outside of the hotel room, we loved the property. The pool and cabana area were wonderful. The staff was professional and polite. We will return just for those reasons!
COMING HOME DIDNT GET THE ROOM WE BOOKED. WHEN ASKED IF I COULD GET THE ROOM I BOOKED WAS JERKED AROUND. HAD TO SLEEP ON A PULL OUT THAT WAS HORRID FOR 6 DAYS.
Great location, service, whole nine yards. Older, like 99% of the hotels in Daytona, but very well maintained. Bed was awesome, room was nicely appointed. Service was great, definitely four star. Met some locals who had stopped in for the evening and they said this is the best one and where they stay if they move away and then come back to visit. Its a little far from the action if your a spring breaker and might be a little to uppity for that type of clientele. We got a good deal watching the prices so we are extremely satisfied. Restaurant looked nice but out of our budget. Locals said it was the valentine/birthday restaurant of choice. Did get their lunch poolside though and that was priced decent and was good. The grounds where well maintained and setup very nicely. Liked how they had a bridge over a busy road for the self parking lot. Outdoor gas fire pits where a nice touch for a quite evening by the Ocean. All in All was extremely pleased with our stay and would definitely stay again. Others mentioned parking costs and resort fee but we knew of those costs upfront and still the overall cost was competitive with other hotels on the beach. Towels seem to run out fast and there was a long delay for fresh ones. We had a partial ocean view with no balcony. This wasn't a problem until we go to open a window and they are screwed shut. Understand it could be a safety concern but wife was really disappointing we couldn't hear the ocean at night.
Beach front Everything is falling apart. Beach bar staff unfriendly, no toothbrush provided by hotel, can't open windows that are dirty anyways...
Hotel was very clean and loved the pool area and sitting out by the pool making sites each evening..... Restaurant was a bit too expensive and I didn't like that they charged an extra $10 Per day for parking when you were already a guest at the hotel....
Close to the beach Facility was a bit run down and could use some repair/updating. Window was broken in room so it could not be locked. Bits of garbage and someone's pill left in the carpet.
Great location and really good pricing. Great room. Very pleased all around.
El personal era muy amable Hôtel necesita algunas reparaciones
Me gustó que todo estaba cerca del hotel. Había basura en los rincones y muchas personas sin techo merodeando por ahí.
Las habitaciones eran espaciosas y bonitas. La señora de la recepción fue muy servicial e hizo lo posible por hacer que nuestra estancia fuera estupenda. Sin duda recomiendo alojarse aquí Nada
Playa y buffet Construcción
La localización es perfecta si vas de playa. Asistimos a un concierto en el Ocean Center y tan solo cruzas la calle y estas allí. La vista al mar desde la habitación nos encantó. El check- in fue muy lento, la habitación no estuvo disponible hasta las 6:15pm. La habitación tenía un fuerte olor a cigarillo, a pesar de que no se permite fumar. En el servicio de valet a pesar que nos hospedamos en la torre sur, había que recoger el carro siempre que se fuera a utilizar, en la otra torre del hotel.
La ubicación es perfecta Vistas al mar geniales El personal es amable Nevera y unidad de aire acondicionado un poco ruidosas.
El personal es muy amable, la vista es preciosa, las habitaciones son modernas, disfruté de mi estadía. Todo fue perfecto
The only thing that we liked was the closeness to the beach, other than that we did not like anything. However the beach was very nice. Room was not completely clean, no toiletries in the bathroom except toilet paper. Called the front desk to bring some and they did not send anybody at all. The sliding glass door to the balcony did not close. There was only 1 outlet in the room that worked. They charged me resort fees even after i showed them an email stating they did not need to be paid. The customer service was terrible. They advertise continental breakfast that was not stocked, waited 15 minutes for someone to put stuff out at 830 an when breakfast was from 630 to 1030. We had a late checkout set for 200, at noon we were locked out of our room because they shut the keys off, when i called to have someone let us in they said i needed to go down to the front desk rather than send someone to floor 5 where our room was located. I will never be staying here again. Only reason i stayed after check in was because i had already paid for the 3 days 2 nights in full.
Pool hot tub close to beach clean hotel friendly staff No comp)mentary breakfast no tea bags in room
Ocean front view with a balcony! Excellent !!! Room # 401 I wish the wifi worked faster at nights...it works very well during the day though...
Staff was very nice, pool was very nice In-room safe, but it didn't work. Bathroom lighting was it was in a cave it was so dark. beds not too comfortable. I plugged my laptop into an outlet and I ran out of power because the outlet was not working. even after cleaning I would find little pieces if trash on the floor.
The staff, cleanliness, atmosphere and affordability are all excellent. The description of "deluxe" was a bit overreaching for a room wth a broken lamp and where the coffee pot had to be plugged into the bathroom. Overall a very pleasant experience.
Immediate access to the beach and beachfront view. Cleanliness of the room
Did not like it at all. Staff was rude. room dirty the hotel need maintenance asap. My first room was 819 the toilet was full of shit. All over the change us to 820 the towel rack was broken. Also the staff so bad before I check in I call the hotel request a crib for the baby. They said they'll have to get It in the morning because they did not have no staff to get it. I was there for 4 day I was still waiting on the crib the day I check out. I call and call no body answer the phone at the front desk at any time. My baby sleep in the bed she fell 1 time I call front desk to report it also to ask for the crib agen they basecaly said screw you that not my problem. Like what that the worse customers service ever. So I said save ur money go somewhere else.
Friendly staff , nice room beautiful view. Do not disturb sign but yet when we were out of the room maid service came in ! All I want is my privacy end of story !
Great value for beach front hotel Limited poolside bar
Near full kitchen in standard room You can tell the hotel old, but well maintained
Hot tub, view from partial ocean front room was great. Could lay in bed and see the ocean. Hotel advertised that it had a tiki bar and resturant. Nope, both closed. That was the main reason we picked to stay at this hotel. Also the beds were so uncomfortable, both woke up with sore backs.
Hotel was clean and on the beach. Great deal for the rate. Would stay again if they honor the correct reservation information. They wouldn't honor the room rate on the first night. Gave us a smaller room with side view. The next morning a different desk clerk corrected the problem but did not compensate us for the first night.
Veey friendly staff, they meet all of our needs and made the stay very pleasant Very nice rooms. You are pretty much staying in a one bedroom condo
Not good. It was really rundown the carpet was filthy and the bathroom had water dripping above my head into the sink from the room above. We fled. It was not good. All the worst stereotypes of a bad hotel in Daytona Beach. I didn't like everything.
It was a friendly environment. Breakfast was great. Nice heated pool, particularly nice since was in the 60's I did not like the instructions. My reservation information contained no information about after hour (5 PM) check-in procedures, I arrived late (11 PM). I did not see the lock box and there has no information from you explaining the lock box for after hours. I spent an additional $119 to stay at a Days Inn on Saturday night. Better instructions for late check-in would be very beneficial.
sat on balcony, walked on beach, ate at the pier, read, drank wine and prepared small meals damp rooms need new outer doors- everyones slammed
great staff...very helpful..enjoyed our stay no hairdryer
The location and view was excellent. The room needed to have a complete cleaning.
I love this place, it's a great getaway. I would rather stay here than any other resort. The staff was grest, super friendly and helpful. I've had several different rooms types here and all of them are absolutely beautiful. It's no regular hotel. The rooms are like a home away from home. I will continue to be a guest always. I have nothing bad to say about this place but it's truly epic..
It was on the beach. There was a laundry facility on site. The colors of the walls and decor was fabulous for a Florida beach place. the young lady, Maria, at the front desk was friendly, kind, helpful, and very respectful The sofa was a killer...very uncomfortable. There were two burners on the stove that were not very good (crooked). No frying pan. Toilet paper needs a major upgrade
Location, location, location... Nice to have the "living room".Ocean front balcony was delightful and roomy. Desk personel could not find reservation. She was abrupt and not at all helpful or reassuring. Problem was resolved but it could have been done in a more professional way.
it's not fancy, but rooms are brightly painted. Small old tvs, couches were uncomfortable, maybe there was ice but I couldn't find it. I'll stay there again.
Excellent location, location, location and beautiful view of the ocean. People were very friendly and helpful.
Clean and nicely decorated. Directly on the ocean. Second floor balcony was very large. Overall, great place.
Near the sea We forgot to take our armbrache from the room. When we could the reception they told us that they could not find the forgotten armbrache. Our conclusion is that employees stole the expensive armbrache from the room.