This year I chose the Dearborn Inn for annual visit to the auto show, based on history, location, and consistently good reviews. I was not disappointed at all. Despite some smell of cigarette smoke in our hallway, everything else was great. The daily breakfast was fantastic and well worth the additional charge. Can't wait to visit in the summer when the pool is open.
Beautiful hotel, chock full of history. Staff was wonderful, restaurant, particularly breakfast was above par. Bed comfy and all of the usual J.W. Marriott amenities. Room was dated (it is a historic hotel, right?) so that made it a bit too small for two people. The bathroom was microscopic with minimal counter space. I would say that for one person, it was the right size. If they have a suite that would be better for two people. Otherwise great hotel and great staff. Also, beautifully decorated for the holidays.
As usual our dinner was fabulous. The food and service is outstanding!!
Beautiful property. Great staff, extremely small rooms.
When we got to the hotel the room rate was $70.00 per night more than what was quoted on the internet. We were not correctly informed where the package breakfast was to be provided at, hence being charged for breakfast.
I thought the staff was trying to make up for the shortcomings that the Marriot chain placed on them. There were several areas of concern. The first was the charge for internet service while in your room; I've stayed in much less expensive hotels where internet service was free. The 2nd bothersome item was the noise created by the air conditioning unit. I thought I was at the airport with planes taking off. The room was clean however the hallways were not. And finally, why do they provide the cheapest toilet paper known to man. Awful!!!!
I visited the Inn just for a relaxing weekend . The room was beautiful and the staff was extremely pleasant. Room service was top quality. I would definitely recommend this hotel.
Historic style complements the gracious service offered by every staff member. The site itself is a trip back in time, with a calm and restful atmosphere. Meals at both the grille and the restaurant were well-prepared and served. As a woman traveling alone, I felt perfectly safe and comfortable in all areas of the property. Every employee -- desk, maintenance, housekeeping, food service -- was cordial and willing to make my stay as pleasant as possible. I would return without hesitation.
Smack in the middle of Ford development land, this beautiful hotel has been well maintained and seemingly updated on a regular bases. A part from the classic mouldings, doors, and handles, there is nothing that makes this place feel old. I loved the room layout and couldn't have asked for more from this treasure of the past.
We were in town for the NCAA tourney and booked a number of rooms at this hotel. We thoroughly enjoyed our stay and found The Dearborn Inn to be perfect for a gathering of friends. The common areas were spacious and graciously appointed, the bar was lots of fun, and our room was especially nice (newly renovated). We enjoyed a bountiful and reasonably priced breakfast buffet and also dinner in the more formal Early American Dining Room (a little pricey but wonderful). Great location midway between airport and downtown, just a short drive to The Henry Ford Museum as well as shopping and dining in Dearborn. The staff was exceptionally friendly and helpful. Lots of charm and class for the money.
Like everyone else is saying, this place charges you for the internet AND COFFEE. They have the little coffee makers but only supply you with limited cream and sugar, no big deal but its a fancy hotel coffee should be limitless and free in the lobby. The rooms were extremely small even for 2 people. The bed was small and the bathroom......small with no exhaust fan. Asthetically beautiful hotel. The staff was amazing at your beck and call, except the front desk. The first night we checked in teh YOUNG KID acted like he really didnt care for us there. The food was sub par I have had better food at diners with similar prices. Would I recommend it.........I dont have knowledge of the other hotels in detroit but if the other hotels are clean and cheap, then I would recommend other hotels.
Air vents were fifth. Heater would not heat above 71 degrees. Hotel did not have elevator in the cottages.
The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning. I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.
The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay. You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.
Very nive place fancy rooms and clean Very expensive
The rooms were nice..the casino, easy check in and out Not much I didn't like
comfortable bed, clean, friendly staff noisy, horrible view from room directly looking at parking ramp
Great room great service Poor buffet staff. So smoky on casino floor it got hard to breathe.
Free parking, closeness to casino, beautiful view of downtown Detroit. Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.
Staff is friendly and accommodating nothing
Mi habitación estaba limpia y sin humo de cigarrillos, tranquila y en el piso 22. Los ascensores funcionaban bien, tenían una clave de seguridad. No se podía ir al casino sin llave. El servicio de habitaciones y el desayuno que se pide con antelación. El personal era amable y servicial. Disfruté de mi estancia y volveremos! Servicio de habitación y aparcacoches
Ubicación Se libró de lobby bar
Las vistas de la habitación que nos dieron era increíble. El personal era excelente y muy servicial. Les dije que era mi cumpleaños y fueron muy amables asegurándose de que teníamos una vista increíble. Oímos mucho ruido toda la noche debido a la música. No estoy seguro si venía de los bares o de los vecinos, no sabría decir.
La unicidad y la amplitud de las habitaciones. Nuestro aire acondicionado sólo se funcionaba en la zona de estar, no en el dormitorio. Hacía un poco de calor para dormir.
El personal era muy amable y atento con mis necesidades. Excelente ubicación y gran edificio!
El personal era muy amable y servicial La habitación era muy ruidosa. Los ruidos se oían claramente desde el pasillo, al lado de la puerta y el exterior.
El desayuno continental. Me esperaba huevos, y fue solo una fuente con comida.
Necesita un puerto USB en la habitación. La mayoría de las habitaciones en las que me he alojado tienen. Muy útil para cargar el teléfono
La habitación era enorme y muy bonita, con gran cercanía al casino.
No hay servicio de habitación las 24 horas
La habitación era enorme. El desayuno continental era cereales.
Preciosa habitación y vestíbulo Ubicado Personal cortés Servicio de transporte Servicio de valet parking es costoso Ofertas mini bar eran costosas
Servicio a la habitación Hospitalidad del personal
Un lugar fabuloso para alojarse! El personal del hotel era muy amable y servicial. Recomendaría este hotel a cualquiera que necesita ser tratado como la realeza, desde el momento en que aparque su vehículo hasta su salida. Un hotel con todo!
Free coffee always Friendly staff 1. Musty bathroom smell 2. Rowdy wedding party staying there that trashed the elevator and hallways and would run by knocking on doors at all hours
no hot water for shower on sunday morning
They were very accommodating, had a little market with snacks, and always had hot cocoa, tea, and coffee available no matter the time of day. The complimentary breakfast wasn't too bad either. One of the staff, Hassam I believe, wasn't very good at explaining how the deposit worked. It was a little frustrating. Aside from that, nothing really negative to say.
The value and location The bed and pillows were uncomfortable
Breakfast was amazing! The issue we had was fixed immediately. The keyless doors were great, not having to stick the key info the for was a great benefit to us with young children. Check in wasn't until 3
Everything was great help was polite The quite ano comfort Kids loved pool
The room was nice-- modern and spacious. We stayed on a Saturday night. As we entered the lobby, it was absolutely chaotic. There were children running around, people were loud and boisterous and the area wasn't clean. Also the elevator is quite small and needed cleaning. We got to our room, and there were several parties going on across from us, next to us and on the floor above us. It was extremely noisy and we couldn't sleep. I called the front desk and complained. They said they would send someone up right away, but the noise continued. I would not stay here again for this reason.
Y está excepcionalmente bien conservado. Es la mejor relación calidad-precio de la zona. Gran lugar para ir al Henry Ford Museum.
El personal es maravilloso. Bonita habitación grande. Nos alojamos solo una noche. Gran servicio, volvería a reservar de nuevo.
Cerca de las atracciones, personal amable, buen lugar. La piscina no estuvo abierta durante mi estancia.
Competencia de baile - largas para los ascensores!
La limpieza, el personal educado, en un bonito edificio. La piscina estaba cerrada, no había desayuno continental y el desayuno era muy caro. La máquina de hielo estaba rota y también la del piso de abajo.
La habitación era grande y cómoda El hotel necesita una reforma, se ve viejo
La ubicación es buena y el parking gratuito Nos llevó 40 minutos hacer el check-in una vez que llegamos a las 23:20. Había sólo una persona en recepción. Había una cola de aproximadamente 25 personas. Lamentable que faltara tanto personal en el hotel.
El personal de recepción fue maleducado, y no tienen sentido de servicio al cliente o entusiasmo. Me dieron una habitación que no estaba limpia, se me trasladó a una habitación, donde había trabajo de renovación en el pasillo, incluso después de pedir una habitación tranquila. La ducha era terrible alternaba de helado para hervir, colchones de mal aspecto, picaporte de la puerta del armario estaba colgando, soporte del televisor roto, muebles en mal estado. Decir que permite que el hotel necesita un montón de reparaciones y cambio de cultura de los empleados. Mucha suerte.
Habitación limpia y bonita vista Nos llevó 2 horas de ck!! No puedo conseguir que peor que eso!!
The fact that it was like a small apartment! The fact the bed was not changed and they staff refuse to change the covers they were very rude wokers there we were told to change our own covers or check out...just like that.mean I will never return there again
The room was very nice - the bed was comfortable and the room was clean. They had a nice breakfast buffet too. We only spent one night but if I had to stay here for any length of time it would be a nice place to stay. It is right off the highway so it was easy access to get around.
good price, convenient to Henry Ford. facilities appear to be updated, We had a microwave and fridge. Neighborhood a bit run down. Grab and go breakfast is a bottle of water, a small apple and a muffin or granola bar.
For the location and price, it was well worth the money. I would recommend this particular location to anyone possibly looking for an overnight stay. I had to call to the front desk for more tissue. Not enough in the room.
Clean room, very nice breakfast choices at no charge,shuttle service to local attractions very convenient, courteous staff. No
Everything is as I expected
Every thing was very good ...staff resiption cleaning pofee break fast
This guest did not leave comments about this hotel.
It's close to Warren St where most of the Middle Eastern stores are located. This hotel was rated by 8 and the cleanliness was poor and the room smells very bad.
The pool was nice for the grandkids. Room was ok
All of the above. Best breakfast ever eaten in any hotel. no
We enjoyed the pool. The hotel is located very close to the Ford attractions, which is why we picked this hotel. The breakfast was great - there were many choices and lots of seating. The room was small and not very clean. The carpet in the hallway was stained badly.
Convenience to the Greenfield Village and Museum. The shuttle service to both. Breakfast buffet was not all that great. Food in chafing dishes was lukewarm and one morning the biscuits were hard. Also had problem with air conditioning in room. Asked front desk on two occasions to check it out and not done. Left early.
Location was close to he Ford Museum and easy to find. Free shuttle from motel. The staff was friendly and helpful answering any questions about the area and recommendations. Lastly, the breakfast was great!
The friendliness of the room maids and the good breakfast that was served every day. It was fine and served our needs very well.
Great location for me. Actually looks into Greenfield Village. It's looking a bit tattered.
This is a nice place to stay. I would definitely stay there again. It was close to a grocery store, which was nice since there is a kitchen in the room. Everyone was very helpful in giving directions or suggestions for activities. They were just a little annoying when my flight got in earlier than expected and I wanted to check in before 3 pm.
We were in Dearbon for a funeral and this hotel was the only one in the area that could provide me with a two room suite to accomodate my entire family . There were great restaurants near by and a wallmart for all the items we forgot.The real prize was that we were only seven (7) minutes from the deceased family members home.
We stayed there 6 years ago and had a great experience so when we booked this trip the were our first choice. It has really changed in 6 years; houskeeping did not refresh our room one full day and when I inquired on the 2nd day the housekeeper seemed confused and then said okay only to yell down the hall at me to say, 'But towels only'. On our last day at 10:30am with our do not disturb sign on the door they came into our room anyways--this time is way before the noon check out time. Very disappointed and will not return.
The room and location No
Great location convenient to many attractions and events. Walls are thin so noise travels some. Our room was by an exit, when guests entered or left the door slam noise was loud.
Kitchenette Parking was not sufficient. I had to walk from rear of my building.
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
Staff. In-room service order wasn't quite accurate when delivered.
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
The bathroom setup.
The valet guys were super polite and awesome, asked me how my stay was and everything. Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!