I liked the getaway vibe of the hotel, it was just what I needed. It seemed like a slow night so thankfully it was quiet with the occasional slam of a door in the hallway. The warm cookie is always a plus Going out in the evening was a blast but it seemed like the staff disappeared after 9pm. It seemed like a ghost town and a bit unsafe.
Great warm cookies. Comfortable beds. Excellent A/C. Nice work out facility & pool. Too many pubic hairs in the tub. Makes one a bit leery for taking a bath.
The room was spacious and clean. It was quiet at least when construction was not happening. 15 minutes from downtown Detroit and close to other cities but not really "in" Detroit. Some state police were staying there so I parked next to their patrol cars just in case. A noon checkout time was also very flexible. Details details... There was construction on every floor instead of one floor at a time so you couldn't get away from the noise. They didn't start until about 11am which is considerate however we got in at about 3am so it was not the wake up call I was looking for. The TV remote only worked sporadically. Again, not the end of the world but another frustration. We had an issue with our key card and the response was "do you want a cookie?" Not in a rude way by any means but really? The bathroom door had to be shoved closed and the vending machine was completely empty. We also purchased a Starbucks bottled drink from the gift shop that had been expired for two months. Those don't keep well. And for the love of God please take the "Detroit girlz" shirt out of the gift shop window. It's a double tree, not a dollar tree.
This hotel is clean and has a great location. You're 20 minutes from downtown and the airport. You're outside of the congestion of the city, but close enough tof get to all that's great about Detroit! I had to call the front desk to have my room cleaned one day. Housekeeping came at 9 in the morning, and when we we said we didn't need anything at that time, they never came back to clean our room while we were out. They came after 7 PM after we called the front desk to complain.
The staff were really helpful, and did what was necessary to make our stay comfortable. There are a couple of food places in the plaza that the hotel is in, which makes life easier. Overall, it was a great stay and would stay there again.
Room wasn't ready on time. Someone's else's dirty washcloth was on tub. I was billed for grill food and was never at grill. I told staff in the morning but still watching to make sure I get the credit for the restaurant charges!!
Staff when i checked in was great. Offered me a cookie, chips, and water. Very service oriented. There was some hair in the bathtub when i arrived to my room.
Beautiful property. Great staff, extremely small rooms.
Air vents were fifth. Heater would not heat above 71 degrees. Hotel did not have elevator in the cottages.
When we got to the hotel the room rate was $70.00 per night more than what was quoted on the internet. We were not correctly informed where the package breakfast was to be provided at, hence being charged for breakfast.
I thought the staff was trying to make up for the shortcomings that the Marriot chain placed on them. There were several areas of concern. The first was the charge for internet service while in your room; I've stayed in much less expensive hotels where internet service was free. The 2nd bothersome item was the noise created by the air conditioning unit. I thought I was at the airport with planes taking off. The room was clean however the hallways were not. And finally, why do they provide the cheapest toilet paper known to man. Awful!!!!
Like everyone else is saying, this place charges you for the internet AND COFFEE. They have the little coffee makers but only supply you with limited cream and sugar, no big deal but its a fancy hotel coffee should be limitless and free in the lobby. The rooms were extremely small even for 2 people. The bed was small and the bathroom......small with no exhaust fan. Asthetically beautiful hotel. The staff was amazing at your beck and call, except the front desk. The first night we checked in teh YOUNG KID acted like he really didnt care for us there. The food was sub par I have had better food at diners with similar prices. Would I recommend it.........I dont have knowledge of the other hotels in detroit but if the other hotels are clean and cheap, then I would recommend other hotels.
Beautiful hotel, chock full of history. Staff was wonderful, restaurant, particularly breakfast was above par. Bed comfy and all of the usual J.W. Marriott amenities. Room was dated (it is a historic hotel, right?) so that made it a bit too small for two people. The bathroom was microscopic with minimal counter space. I would say that for one person, it was the right size. If they have a suite that would be better for two people. Otherwise great hotel and great staff. Also, beautifully decorated for the holidays.
As usual our dinner was fabulous. The food and service is outstanding!!
I visited the Inn just for a relaxing weekend . The room was beautiful and the staff was extremely pleasant. Room service was top quality. I would definitely recommend this hotel.
Historic style complements the gracious service offered by every staff member. The site itself is a trip back in time, with a calm and restful atmosphere. Meals at both the grille and the restaurant were well-prepared and served. As a woman traveling alone, I felt perfectly safe and comfortable in all areas of the property. Every employee -- desk, maintenance, housekeeping, food service -- was cordial and willing to make my stay as pleasant as possible. I would return without hesitation.
We were in town for the NCAA tourney and booked a number of rooms at this hotel. We thoroughly enjoyed our stay and found The Dearborn Inn to be perfect for a gathering of friends. The common areas were spacious and graciously appointed, the bar was lots of fun, and our room was especially nice (newly renovated). We enjoyed a bountiful and reasonably priced breakfast buffet and also dinner in the more formal Early American Dining Room (a little pricey but wonderful). Great location midway between airport and downtown, just a short drive to The Henry Ford Museum as well as shopping and dining in Dearborn. The staff was exceptionally friendly and helpful. Lots of charm and class for the money.
This year I chose the Dearborn Inn for annual visit to the auto show, based on history, location, and consistently good reviews. I was not disappointed at all. Despite some smell of cigarette smoke in our hallway, everything else was great. The daily breakfast was fantastic and well worth the additional charge. Can't wait to visit in the summer when the pool is open.
Smack in the middle of Ford development land, this beautiful hotel has been well maintained and seemingly updated on a regular bases. A part from the classic mouldings, doors, and handles, there is nothing that makes this place feel old. I loved the room layout and couldn't have asked for more from this treasure of the past.
comfortable bed, clean, friendly staff noisy, horrible view from room directly looking at parking ramp
Staff is friendly and accommodating nothing
The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning. I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.
The rooms were nice..the casino, easy check in and out Not much I didn't like
The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay. You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.
Free parking, closeness to casino, beautiful view of downtown Detroit. Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.
Mi habitación estaba limpia y sin humo de cigarrillos, tranquila y en el piso 22. Los ascensores funcionaban bien, tenían una clave de seguridad. No se podía ir al casino sin llave. El servicio de habitaciones y el desayuno que se pide con antelación. El personal era amable y servicial. Disfruté de mi estancia y volveremos! Servicio de habitación y aparcacoches
Las vistas de la habitación que nos dieron era increíble. El personal era excelente y muy servicial. Les dije que era mi cumpleaños y fueron muy amables asegurándose de que teníamos una vista increíble. Oímos mucho ruido toda la noche debido a la música. No estoy seguro si venía de los bares o de los vecinos, no sabría decir.
Un lugar fabuloso para alojarse! El personal del hotel era muy amable y servicial. Recomendaría este hotel a cualquiera que necesita ser tratado como la realeza, desde el momento en que aparque su vehículo hasta su salida. Un hotel con todo!
Servicio a la habitación Hospitalidad del personal
La habitación era enorme y muy bonita, con gran cercanía al casino.
El personal era muy amable y atento con mis necesidades. Excelente ubicación y gran edificio!
La habitación era enorme. El desayuno continental era cereales.
Preciosa habitación y vestíbulo Ubicado Personal cortés Servicio de transporte Servicio de valet parking es costoso Ofertas mini bar eran costosas
La ubicación es buena y el parking gratuito Nos llevó 40 minutos hacer el check-in una vez que llegamos a las 23:20. Había sólo una persona en recepción. Había una cola de aproximadamente 25 personas. Lamentable que faltara tanto personal en el hotel.
Y está excepcionalmente bien conservado. Es la mejor relación calidad-precio de la zona. Gran lugar para ir al Henry Ford Museum.
El personal es maravilloso. Bonita habitación grande. Nos alojamos solo una noche. Gran servicio, volvería a reservar de nuevo.
Competencia de baile - largas para los ascensores!
La limpieza, el personal educado, en un bonito edificio. La piscina estaba cerrada, no había desayuno continental y el desayuno era muy caro. La máquina de hielo estaba rota y también la del piso de abajo.
Cerca de las atracciones, personal amable, buen lugar. La piscina no estuvo abierta durante mi estancia.
The room was very nice - the bed was comfortable and the room was clean. They had a nice breakfast buffet too. We only spent one night but if I had to stay here for any length of time it would be a nice place to stay. It is right off the highway so it was easy access to get around.
The fact that it was like a small apartment! The fact the bed was not changed and they staff refuse to change the covers they were very rude wokers there we were told to change our own covers or check out...just like that.mean I will never return there again
Habitación limpia y bonita vista Nos llevó 2 horas de ck!! No puedo conseguir que peor que eso!!
El personal de recepción fue maleducado, y no tienen sentido de servicio al cliente o entusiasmo. Me dieron una habitación que no estaba limpia, se me trasladó a una habitación, donde había trabajo de renovación en el pasillo, incluso después de pedir una habitación tranquila. La ducha era terrible alternaba de helado para hervir, colchones de mal aspecto, picaporte de la puerta del armario estaba colgando, soporte del televisor roto, muebles en mal estado. Decir que permite que el hotel necesita un montón de reparaciones y cambio de cultura de los empleados. Mucha suerte.
Convenience to the Greenfield Village and Museum. The shuttle service to both. Breakfast buffet was not all that great. Food in chafing dishes was lukewarm and one morning the biscuits were hard. Also had problem with air conditioning in room. Asked front desk on two occasions to check it out and not done. Left early.
Every thing was very good ...staff resiption cleaning pofee break fast
Great location for me. Actually looks into Greenfield Village. It's looking a bit tattered.
The pool was nice for the grandkids. Room was ok
Everything is as I expected
Clean room, very nice breakfast choices at no charge,shuttle service to local attractions very convenient, courteous staff. No
Location was close to he Ford Museum and easy to find. Free shuttle from motel. The staff was friendly and helpful answering any questions about the area and recommendations. Lastly, the breakfast was great!
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We enjoyed the pool. The hotel is located very close to the Ford attractions, which is why we picked this hotel. The breakfast was great - there were many choices and lots of seating. The room was small and not very clean. The carpet in the hallway was stained badly.
It's close to Warren St where most of the Middle Eastern stores are located. This hotel was rated by 8 and the cleanliness was poor and the room smells very bad.
This guest did not leave comments about this hotel.
All of the above. Best breakfast ever eaten in any hotel. no
Staff. In-room service order wasn't quite accurate when delivered.
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
The bathroom setup.
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.