Location, Staff & Comfort
location and decoration room cleanliness was very bad.
it was a nice clean hotel, however, it is still new so hard to judge now.
Hospitality of the staff and the hotel cleanliness and decoration none
i like the hotel design
Clean hotel with multiple food outlets The food outlets were limited in the hours they were open. Front desk staff quarreled amongst themselves and had me waiting for almost 2 hours for my room. Multiple excuses
Hotel location is not optimal (pretty far from the old city centre and major malls). This is not a major problem as city taxis are pretty cheap and there is a metro station at walking distance). Futhermore, one of the largest malls is located across the street. Swimming pool is small. Too much shade during autumn, winter seasons. There is a shuttle bus to Oceana Resort located on the Jumairah Beach, with an excellent swimming pool, chairs, beach and a bar and restaurant.
Excellent attention to detail, very helpful staff, luxurious feel. The location isn´t that great if you are planning on spending your time in downtown Dubai, which would be around a 15 min taxi drive. Mall Ibn Battuta is right across the street with everything you may need.
We enjoyed being relaxed and away from the city noise, however, the mall was only few steps away. The staff was a great help to us and were there to respond to any query or need. The beds were too hard and the pillows were not comfortable.