Good situated, new hotel near the center of the city. Some misunderstanding between hotel stuff and me started to grow when I could not get something from the room service for about 1,5 hours. Later in the morning I've discovered that the "fast breakfast", described in the book in my room, cannot be served - hotel stuff simple doesn't know about that kind of breakfast (as described, it could be served until 12:00am). Though the kind duty manager tried to explain me something - I guess that for that money you should not get that level of service.
Good location. Very clean. Modern. Comfortable. A very pleasant stay.
I reserved room for my gf in this hotel. Prior to ordering room I called several times to ask questions and staff over the phone was very nice and professional. My gf was happy with room and services, close to USA embassy. Will reserve again
Novotel Ekat is much better that Novotel in St-Petersburg. Its modern and good. Reception did soemthing wrong -- when I ordered room service they delovered to differnet room - the number of my room and telephone did not match. As results the wake up call was placed to differnet room as well. Nobody apologized. Double check.
Good place for business meetings if you well equipped with your own AV system Very large room (45 sq m) with no connecton to Internet and without possibility for mains connection for notebook at the working desk (only single power outlet below the table for lamp, PC, boiler, mobile charger ect.). Strange room plan.
Es un remanso de civilización europea entre tanto alfabeto cirílico y lengua rusa. Se puede estar comodamente sin que nadie te mire como a un bicho raro. La mayoría del personal es muy agradable, aunque desafortunadamente siempre hay excepciones
Hay algunas personas que hablan español en recepcioón, tienen un bussines corner con acceso a internet que es gratuito para los clientes A veces la limpieza de la habitación sse hacía muy tarde, más tarde de las 15h
Sauna which was inside the room absense of tea pot and cups
Fresh new hotel very well located very professional staff all speaking english on arrival the water in my room was a bit cold, problem solved on the next day