OK in all respects. Room Rate very competetive. Restaurant & Room Service rathere expensive, by China prices standard.
Very Good in General .24 hour western restaurant available
Great service even tho hardly anybody speaks english [we ordered room service :spagetti bolognese ...without pasta in it ,or ice cream and we got ice to drinks..that happens very often in china,but still they were very nice],at first we got a horrible ,small,old room without window[!] but theyve change it for us the same night,room was always very clean.We choosed it because it was last hotel with registration office to fairs with free rooms,the office was very fast, the shuttle bus service was always kind giving us cold water and tissue Pool is outside ,not heated not very nice surroundings,staying there 2weeks and never forced myself to swim,dinner costs about 400yuan per 2 person,lunch is around 200yuan in bufet,if you look for a little western food there`s jen cafe visa vi hotel,a little expensive but its ok. Its s bit far from canton fairs and it takes and hour to get there by shuttle bus,by taxi you never know! It can be an hour or 1.3or 1.5 ...its better not to take green taxis
We book thru internet and have our confirmation print out after we arrived to hotel front desk they can't fine the information and number and other data. So we just tell them to check in right now
Staff is friendly and helpful. Hotel location is not far from important places to visit. Visitor has to change elevators at level 36 in order to reach room.
I receive many problems with this hotel: 1)exchange money problems, 2)missunderstandings with VISA operations, 3) one price in booking.com another price in Hotel ( more money).
very good meal in restaurant, great view superb room, recommended
It is located in the centre. Internet did not work. There is no ATM in it and they do not accept or change forign currency. I risked to miss my flight back, because they were not able to find a taxi for me.
Location Staff & Check-in. Train like rooms. Mis guding facts on website.
It was a 5 star hotel and cheaper than our previous 2 star hotel. Bathroom lavish, breakfast great, very clean. If you are going to the canton fair it isn't close.