Ventajas: Loved the room, the fire place, the luxury details. Unlike chain hotels, multiple plugs, good lighting, luxury coffee and toiletries. Love that they don't use keys but your personal code for all doors. Very accommodating to my requests and super friendly staff.
Ventajas: We had a great stay for one night. Very warm and welcoming. The rooms were beautiful and backed onto a creek. Went above and beyond to accommodate us for a great night in Georgetown.
Ventajas: Me encantó la habitación, la chimenea, los detalles de lujo. A diferencia de otras cadenas hoteleras, las habitaciones en éste ofrecían enchufes múltiples, una buena iluminación, artículos de tocador y café de lujo. Me encantó que no utilizaran llaves sino un código personal para cada puerta. Muy atentos a mis peticiones y el personal super agradable.
Ventajas: The property is big, lots of games, buffet and a couple restaurants. Cool rooftop pool/hot tub. Rooms are nice, well-decorated, comfortable.
Desventajas: Cleanliness isn't where it needs to be. My room had some stains on the floor, a small stain on the sheets, and tangle of hair on the bathroom floor. But the worst part was the machines themselves, the electronic roulette machine was disgusting, covered in all sorts of debris, looked like it hadn't been cleaned in weeks. Hard to play on a machine you don't even want to touch. Bartender cleaned a video poker machine for me to be courteous, and he mentioned that although cleaning staff is supposed to clean them, they never do. Also my in-room coffee maker was missing the piece where the filter fits, so I couldn't make coffee in the room.
Ventajas: Rooms were clean. Well maintained.
Desventajas: Food at fire side grill could have been better
Ventajas: Like just about everything we tried. Had a great time in casino's.
Desventajas: When I made our dinner reservation at the Timberline restaurant, I requested a quite corner out of the way so that we could enjoy a nice quite evening/dinner together for our 45th. We where seated behind the sever station that was so noisy at time we just didn't talk. Major disappointment. Had made the reservations week in advance for this very reason. Were glad to finish dinner and go back to our room. Oh, well maybe better next time.
Ventajas: The pool, hot tub, and fire pits on the top of the building were beautiful. It was clean and well cared for.
Desventajas: It was a casino and I'm not a gambler. If I went again, I might look for a restaurant outside of the casino.
Ventajas: Jaccuzi. Ambienance was nice and inviting.
Desventajas: There were no coffee regular.
Hotel gave very little perks to almost nothing for staying. Player club almost to nothing to first time comer. No discount for meals for playing. We have gotten a lot more at other casinos.
TV was a problem. Bed not that comfortable
Ventajas: About as nice a hotel room as we've ever seen!
Ventajas: Wondrously surprised...!
Ventajas: The room was very clean. The staff was amazing. We will be back.
Desventajas: Not a thing.
Ventajas: The view and rooftop pool were amazing as was the whole experience. Free valet!
Desventajas: Parking garage not attached to the hotel, not really a big deal. Expensive table games.
Ventajas: Great room, excellent amenities
Desventajas: Buffet was mediocre at best
Ventajas: No smoking. Clean
Desventajas: Gambling was terrible. No drinks offered, terrible service at the Fireside restaurant. The buffet was expensive for the value. Very few tables and minimums were too high
Ventajas: The room was nice.
Desventajas: The gambling was horrible. The black jack tables were packed and no one could catch a break! Never gambling at the Ameristar again!
Prueba suerte en el casino durante tu estancia en Ameristar Casino Resort Spa Black Hawk, en Blackhawk. En el spa podrás regalarte un momento de relax a base de masajes con piedras calientes, aromaterapia o manicura y pedicura; y Timberline Grill, uno de los 5 restaurantes disponibles, sirve cenas. Hay una piscina cubierta y una piscina al aire libre, y las habitaciones de este complejo elegante ofrecen televisor de pantalla plana y frigorífico.
Ventajas: The walk down to the river. Location is excellent.
Desventajas: There was urine on my toilet in my bathroom. It was on the back behind the lid. I didn't have time to let someone know so the hotel didn't have the opportunity to make it right. However, this was a quarter size urine puddle very yellow in color.
Desventajas: Room next to us was loud all night and there was a definite rattling noise all night long.
Desventajas: Poor customer service at the front desk
Desventajas: The AC did not work, had to open the windows to cool the room off! There was hair in the bathtub drain and the floor wasn't vacuumed very well
Desventajas: The staff was rude. The price was way to expensive. Not worth the money
Ventajas: Great price for a room for the mountains. The room was very clean and upscale. The town is all about the gambling.
Desventajas: All food options around were quite pricy so be prepared to spend over $20 on a buffet or more on a very fancy steakhouse.
Ventajas: The rooms were clean and well appointed
Bed was comfortable
Parking garage with easy access to rooms you don't have to enter through the casino or lobby
We would stay there again
Ventajas: Gambling was ok and breakfast was good
Desventajas: The room was small not it was not wreath 180
Ventajas: 2 of 3 front desk personnel were awesome.
The check in and the lady of whom we asked questions.
The gent at check out was unconcerned, and did not even thank us for pointing out that there were items needing repair. We did not bother mentioning the pillows or the bed.
Desventajas: On a road trip. 13 different hotels. This the most expensive, and the least satisfactory. The pillows were awful; one of the beds was sagging. the bedside lamp switch was broken; thus had to get out of bed to shut off light. The plug for the sink was broken, and both the sink and tub drains did not.
Ventajas: Quite rooms
Desventajas: I booked a room at isle casino and they decided to place me in their sister casino, lady luck without any compensation. Our room was located a long walk away from where we were supposed to be and where our friends were.
Ventajas: The room was really nice. Bed was super comfortable and spacious rooms for a relative cheap price.
Fun dealers - for the most part
Desventajas: Lobby less than desirable.
3 food options I saw
No 'bar', no place to sit and relax with a drink
Not many roulette tables or craps
Ventajas: The bed was very comfortable.
Desventajas: Losing all my money.
Prueba suerte en el casino durante tu estancia en Isle Casino Hotel Black Hawk, en Blackhawk. Si te apetece comer algo, acércate a Smokehouse Buffet, uno de los 2 restaurantes disponibles, que sirve cenas. Las habitaciones cuentan con camas de doble acolchado, frigorífico y servicio de habitaciones.
Desventajas: When I arrived I pulled back the sheet to find that the sheets had not been changed from the previous guest. Many hairs were all over it when I called the front desk to get new sheets you would have thought I was asking for something extra. No apologies just rudeness. Next I had to phone because the shower was broken. Again they started off being exasperated with me because I was asking (very nicely btw) for a new room. I know it is a cheap hotel but this kind of treatment was truly shocking.
Over all the hotel was very shabby and dirty. Maybe if I was paying $25 a night I could have understood. I would suggest any other hotel in the area
¿Establecer como divisa permanente o solo para esta visita?