Algunos miembros del personal eran un poco estirados y no tan agradables como uno se espera en un hotel Barceló.
La piscina está climatizada a la temperatura perfecta. El spa y gimnasio tienen muchos servicios adicionales. Las camas estaban limpias y eran cómodas. El personal fue excelente y profesional. McDonald's está cerca si lo que quieres es una comida fácil. El transporte desde/hasta el aeropuerto era una gran ventaja. Tuve una estancia tranquila.
Todo el mundo era amable y servicial. No siempre incluyen WiFi gratuito. La última vez que me alojé costaba 10 dólares extra.
Demasiado cerca del aeropuerto. Se pueden oír los aviones desde la habitación. Algunos de los empleados en el vestíbulo no son amables. El buffet de desayuno era bueno, pero el servicio era pobre.
Hotel was clean and quiet. Breakfast wasn't included with my reservation and it also wasn't worth the price. There's a way better and cheaper restaurant right next door.
The food was good, the problem was I was on business trip and the kitchen isn't 24 hours. The hotel is in dire need of renovation.
Hotel convenientemente ubicado cerca del aeropuerto después de un largo vuelo. Restaurantes cercanos también! Las comodidades del hotel geniales, así como su gimnasio. Deliciosos desayuno con zumos caseros! Todo el personal era muy amable y servicial. El conserje era muy servicial ayudando a encontrar transporte local. Sinceramente no puedo decir nada negativo. Recomiendo el InterContinenetal Real Guatemala!
Muy práctico. Cerca del aeropuerto. Un gran servicio de lanzadera Camas. Podría ser un poco más limpios.
Limpieza y en general de lujo y calidad.
Lugar muy agradable. Cerca del aeropuerto. Mi cama era terrible.
The hotel rooms are excellent, very spacious. The hotel is very well located and the staff is very friendly.
great location, very Clean, great people, and service Gym needs a makeover. Restaurant is over price and the shuttle service should be free.
Staff was excellent and very helpful. Rooms were very comfortable and kept clean. All appliances were working. Remodeling going and construction was being noisy in the morning. Other than that it was a great experience.
Very clean and quiet. Shuttle to airport leaves early and is very convienant. Hotel was under renovations. No snack shop. No vending machines. Swimming pool was closed. Unless you wanted to eat in the hotel restaurant everything you needed you have to leave the hotel. Leaving is ok in the daytime but most suggested that after dark it's safer to stay inside the hotel. If you go out don't have anything in your hands. ie phone, camera, purse. We were very disappointed that when we checked in as a couple we were given a room with two dbl beds instead of a room with one bed. Room was cramped and since we spent so much time in our room it would have been nice to sit and watch tv and not always have to sit on the bed. View from window was a nasty look at what must be the maintance area with hot water heaters. The hotel didn't seem anywhere near full so we were disappointed with our room with no view and two beds when I'm pretty sure nicer rooms were available.
The staff was very courteous and polite. The hotel is going through a major remodeling which is not communicated. There is literally construction noise from 7am to 7PM. Additionally, there seems to be a problem with the showers where it goes from hot water to boiling hot water.