Bien entrenado, agradables y serviciales equipos tanto en el check-in como en el check-out. Recibidos por nuestros nombres con sonrisas y contacto visual. Se aseguraron de que mis puntos Marriott estuvieran debidamente acreditados. Muy agradable.
Personal podría haber sido más amable. Sin duda, no como en otros hoteles Marriott.
I Lou Reed the beds and bedding, bathroom and amenities, tv desk, chair dresser. All were Really nice. The chair was especially comfortable for nursing. Nice big deep bath tub. You could totally do a water birth in it. ;) Beware of the tile floor. Slippery when wet. My baby slipped and fell several times after getting out of the tub.
Staff was friendly. Close to the airport. Very unclean bedroom. Hangers on the floor when we walked in. Scratches all over the walls. Dirt on baseboards and walls. Mattress just sitting in the ice machine room. No food establishments around except Waffle House and Jack in the Box.
El personal era muy agradable, servicial La habitación era cómoda, gran relación calidad-precio
El confort de sus habitaciones la ubicación y el precio
Estoy muy inconforme ya que uds me reservaron una tarifa de 69 dls apx. y x 2 cuartos me confirmaron la reservacion, por 132 dls de las 2 habitaciones. al checar mi cuenta en el hotel me cobraron una tarifa de 90 dls x habitacion misma que pague ya que mi deje el hotel a la 6 A.m y no habia con quien aclarar la tarifa y el empleado no podia hacer nada. le pediria me realizaran el reembolso de la diferencia. gracias alejandro castillo barragan Me cobraron una tarifa mas alta de la resaervada por 132 dls de dos habitaciones y pague 184 dls por las 2 habitaciones. solicito el reembolso o no vovere a reservar por su conducto.
At check-in, the clerk was cordial, engaging, and made me feel welcome. He was very young, well-dressed, and smiled throughout. My only regret is that I didn't get his name so I could write a letter of appreciation to his management. My only complaint (which is very minor) is the side door would not accept my card key.
Close proximity to the airport. First room we were checked into had another guest sleeping in it.
I was very impressed with the cleanliness and well kept facilities. The sheets smelled like they just came off the line. The beds were very comfortable and plenty of pillows. There was a fridge and microwave in the room which came in handy. The hotel is on the same road as the IAH airport and was very convenient. Directions are easy and simple no problem finding the hotel. There is a restaurant on site and one next door. Go straight past the airport on US 59 to find more food options. Highly recommend this hotel . We plan to stay again. well worth the price. Only down was the airconditioner was on an energy saving mode and it got warm then cool I would ask for assistance next time.
The airline had trouble with our flight and they put us up in this hotel. It was very clean, staff was friendly and had a security guard. The room was very nice and the bed was so comfortable. I would stay there again if I ever have to go to Houston.
Nice Luxury rooms very clean Nope loved everything
Staff had several mix-ups in room booking and knowing which rooms not cleaned. Hope they were isolated incidents.