I had a very pleasant stay, staff was very friendly especially on Horizon club. My dining experience at Nadaman was execellent mainly due to staff.
Comfortable bed and the room is clean. Staffs are friendly too. If the hotel is located in PuXi whould be better.
instalaciones demasiado caro
El hotel está bien, un poco anticuado pero los espacios son grandes y agradables.
Está bien situado, te facilitan el servicio taxi . El restaurante giratorio está muy bien.
La habitación en la "Executive floor" era excelente El desayuno (Buffet) de la "Executive floor" era escaso.
La situación cerca del centro de shanghai Los precios del bar y desayuno claramente abusivos. El restaurante giratorio necesita una remodelacion
situacion y servicios de las habitaciones
Confort, situacion. Precio algo alto del Restaurante Giratorio
We completed the trip to Shanghai in November 2010. Location of hotel is convenient but its appeal is not impressive at all. The neighborhood is full of over-spill sewage smell like most other Shanghai neighborhoods except Pudong New Area. We booked a room in the main building on the 30th floor. The room was clean but with two major discrepancies. Even when we set the aircon to cool #40not heat#41 only warm air came out and the room temperature kept going up beyond 28 degree C. The shower was cheaply renovated in early 2010 with no shower tub only two pieces of placey-glass glued to the floor. Water leaked out under the door into the bath room the small tiles covering the shower floor kept coming lose and the shower door handle was seriously rusted. Luckily Shanghai was my wifes birthplace and we speak both Mandarin and Shanghaiese so communicating with staff was not a problem. After 5 days we checked out around 9 am and the maid showed up within 10 minutes insisted that we ha...
The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.
It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...
The hotel is in a really nice central area, close to the subway station and shopping mall. The room have hair-dryers, fridge and internet (although internet is not free). Very good price-quality.
During my stay, I feel very comforatable. I can walk out to the nearby restaurants to eat what I want. There is a gym for table tennis across the hotel which is very handy for me . Nearby the Gym there is a large local supermarket store, pretty much you can buy any food or necessity there. From Pudong airport, take #3 airport bus costs 20RMB to get there. The bus stop is just across the street,a walking distance. Also from this stop, you can take the same bus to go to Xu Jia Hui big shopping mall. only one bus stop away. Next time I go to Shanghai, I would consider staying at the same hotel.
good location but room was too small do not feel confortable with security.
This hotel was great in terms of cleanliness and helpful staff. The rooms were very nice (although the single is just that, a small room), and cable TV was a plus (although for English-speakers, your choices are CNN International, HBO, and CCTV 9). The staff was also very helpful, although their English is somewhat limited (but better than average I thought). There is also 24-hour security and room service, although I never tried it. Of course, with the price that travel website offered, this hotel is an excellent pick, except for one thing: location. The location of this hotel is in Xuhui District, Shanghai, which is not bad. But it is at least a 20-minute walk to the nearest subway station (either Damuqiao Rd or Luban Rd Stations) each way, and at night when it is freezing (in the winter) or when you are lugging your luggage, or when trying to catch a train (by subway, it is at least 40 minutes to Shanghai Main Railroad Station, and around 30 to Shanghai South), it is not necessaril...
the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.
Excelente ubicación, al lado de Nanjing Rd. E, la calle más "cool" de Shanghai; a dos pasos de la entrada del metro, Linea 2 lo que la hace conveniente para desplazarse por toda la ciudad y a 10 minutos a pie del corazón del "Bound". Diseño elegante e instalaciones con buen mantenimiento. Perfecto para negocios o turismo. Habitaciones con camas grandes y muy confortables (de las mejores que he probado jamás). Desayuno completo y variado (oriental y occidental) que en nuestro caso estaba incluido en el precio de la habitación como regalo. Silencioso, al menos en las plantas altas, incluso para las habitaciones que dan a la calle principal. Hay un detalle que es que no limpian adecuadamente debajo de las camas.....pero eso, tratándose de China..... Casi es insignificante.
Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels
lo recomiendo, el personal muy atento, excelente desayuno las habitaciones para fumadores son anticuadas mientras q la de no fumadores son "lo ultimo", solicite cambio de habitacion a no fumador
upgrade de habitacion a la llegada, fantástico desayuno. esta algo lejos del centro
Siendo Shanghai el "paraiso de las compras", éste hotel es recomendable por su ubicación frente a la estación de Metro Línea 1 (la más práctica de las 14 líneas existentes en la ciudad) por lo que uno se puede mover libremente, económicamente y rápidamente por esta megalópolis.
The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair. The facility is older even after the renovation. The switches are so over-used that one is hard to read what the switch is for. The shower room insulation is old so that water leaks to the toilet area whenver the shower is used.
En general el hotel está muy bien. Destaco las vistas desde la habitación, el trato del personal del hotel, el desayuno, el servicio de habitaciones y la situación. El wifi no es gratuito, y el precio por utilizar un ordenador con internet resulta elevado. Es un hotel muy enfocado a negocios y no tanto al turismo por lo que a pesar de tener unas estupendas instalaciones carece del encanto propio de la ciudad.
Cercanía al aeropuerto y servicio gratuito de traslado en shuttle hasta él. Personal y servicios excelentes. Habitaciones espaciosas y totalmente nuevas.
La habitación impresionante y el personal muy amable. El servicio de transporte gratuito al aeropuerto me fue muy util.
Pros: This is a very nice hotel. Amongst the best I have been to anywhere in Asia, in terms of decor, service, and amenities. Free internet, and free minibar (albeit very limited). Cons: Considerably more expensive than hotels nearby with similar amenities. The in-house dining is jaw-droppingly expensive. $20 for a hamburger. $65 for the breakfast buffet. When I had a change of plans, and needed to go to Nanjing for a couple of days, they refused to allow me to alter my prepaid 10 day reservation. I was informed that I should be happy because I could leave my luggage in my room. Management has since apologized, and says that this should not have happened, and will not happen again. They offered me an upgraded room on my next visit. Conclusion: If you are on business travel, and your HR department will spring for the Kerry, go for it, you will not be disappointed. If you are traveling on your own dime, you can get a similar experience for considerably less.