The location and the rooms
The design and atmosphere of the resort and unique location The service in the restaurants was sub standard. The "hot" food was lukewarm.
peaceful the pool villas are not private enough and too many workers around
always top just when we leave they forgot water bottle
We travel at top hotels all around the world and this is by far the best experience in every way - we'll never stop coming!
The location was magnificent. The suhaib restataunt was disappointing. Over priced and lacking middle Easter ambiance.
fantastic hotel in an extraordinary location. excellent food, attentive staff. decadent oversized bathtub, expensive, but very luxurious. we'll save and be back!
Wonderful for a couple of nights' chilling out. Room excellent. Need to keep guests informed of where dinner and breakfast are being served. Not always in the same dining room (I guess because the hotel wasn't full) but on the second day we went to the same place as the first day, only to find it locked. Dinner menus would be helpful.
From the moment I arrived to the moment I left, I experienced excellent service from all staff. The desert location was magical. The resort design traditional but ultra modern. Quiet, peaceful, luxurious and amazing. A truely unique UAE experience you would never find in the cities. Maybe not an experience for very young children. My room was perfect in every way.
courteous staff,location and food no
The whole place was stunning and the service was superb We were a long way away fom the pool and the restuarant we wanted to dine in was full