Location was good and evening restaurant meal choice was also good. Room was clean and adequate. This hotel failed to meet its description. They have no fridges in rooms (promised on website) and the in room internet did not work. The breakfast choice was poor. Workmen started noisy activity at 7.30am and played deafening pop music - evening drowning out TV sound! Poor value.
Beds are a bit small
Friendly & helpful front-desk staff. Breakfast was decent.
Good hotel. Great buffet dinner included in the price.
Compared to most other hotels that I have stayed at in Sweden, this was good value for money. Nothing really, a little dark and gloomy in places.
gym and pool wher good also being able to watch football in the bar was nice main road was a bit close to some of the rooms
The staff is wery friendly and helpful. Quiet place. Good relax area with swiming pool. The location of the hotel is conveniet for car-travelers.
La situación del hotel es buena, en el centro de Karlstad, y el desayuno, que es bastante completo. No hay nada especialmente negativo, salvo que no hay una limpieza muy esmerada.
la cercanía a la estación de tren que comunica con Estocolmo y la tranquilidad del hotel. la limpieza de la habitación y la inesistencia de útiles de aseo en el baño exceptuando un dispensador de jabón líquido para manos y otro en la ducha praa utilizar como gel y champú.
it was nice that breakfast and dinner were included in the price and also free parkering and internet the breakfast buffet could improve
Good hotel for families. Short distance to the city centre and nice to have evening meal included in the price.
The Hotel is good: interesting installations, free internet and delicious breakfast. The room is so small and hot. Please, provide air conditioner urgently.
This is a unique hotel and a wonderful place to stay in. It is smart, clean, comfortable. Staff was friendly and welcome. We throroughly enjoyed our stay no
Staff was excellent, very friendly and helpfull, helped book a doctors visit when I fell ill during the stay Food was a bit on the bland side
this is good hotel and great value when you consider dinner is included
Clean, Comfortable and excellent value for money!
Está muy bien ubicado. Las habitaciones estaban muy bien con amplio cuarto de baño. No tendría quejas si no fuera porque nos pusieron una multa en el parking que ofrece el hotel, que no es suyo,y al pedirle ayuda a la recepcionista ya que no entendíamos el idioma, no hizo ni el intento de hacer una llamada. Nos pareció muy mal gesto.
Very helpful and friendly staff
Staff willingness to respond to questions & advice on suitable restaurants. Good availability of electric power-sockets in room. As an aside, I am slightly mystified as to your reference "don't use offensive language"; what type of comments do you get & are respondees so inarticulate and counter-factual?! nothing springs to mind.
Great location,A cross the road from the train station.in the main shopping area,Nice clean and friendly hotel.
The hotel staff was fantastic; they were friendly and helpful. When their normal laundry service couldn't do my laundry, they did it themselves at a very reasonable price. That's customer service at its best! Also, the breakfast was amazing. They best I've seen this summer - especially the pancakes! Clean, fairly large room. Excellent location, just opposite the train station.
Staff, room Bathroom rquires maintenance soon
Very good service & friendly staff.Easy to park and short walk downtown
The staff was excellent, and the place is comfortable and very reasonable in price.