Very quiet and relaxing. Reasonable sea view from balcony. Can't think of anything.
The design of the room, the big size of the reception, the ease of use is very good in the rooms, the swimming pool.
Location was perfect, not too far from the hussle and bussle if you want it and nice and quiet. I think the mini bar was complimentary? clarification in the room would have been useful.
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
Hotel is quite noisy and cleanliness of the room could be improved
Location close but quiet. Beautiful hotel and I will stay again most definitely. Highly recommend it to anyone. This was not a major issue but I certainly think it will benefit the hotel further is to have more English speaking staff as it was difficult at times to communicate our needs to them.
The breakfast was fantastic and the stay was comfortable
Friendly stuff, pool
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Very nice hotel
it was modern and close to the night live it was still new and well looked after, modern and really neat
Nada El personal es muy desabradable, en dos noches tuve cinco problemas con la caja fuerte y todavia no se porque, la habitación olia a comida, y las instalaciones son muy viejas, es el peor hotel calidad / precio que he estado en tailandia.
Es muy céntrico. El mostrador con excursiones por hacer, estaba muy bien y era muy completo. Las dos piscinas. El personal es muy amable. Pulgas! Pulgas y más pulgas! La habitación estaba infestada de estos pequeños bichos que pueden enturbiar, y mucho, unas vacaciones. El hotel estaba de reformas, así que el ruido era constante. Las dos piscinas son pequeñas para la cantidad de gente que puede llegar a haber en el hotel. El hotel es algo viejo. Aunque amables, el personal a veces no se entera de lo que les estás diciendo.
Acceso a la piscina desde la suite. El personal por la noche muy borde. Cuando intentas traer a alguna amiga o persona al hotel ya sea durante el dia o por la noche te cobran 1500 BATHS, aunque la visita este solo 5 minutos!! es un robo. El acceso a la piscina desde la suite muy chulo pero para que si por la noche estan siempre haciendo mantenimiento de 3 o 4 horas... un gran chasco de hotel que por el precio que tiene es una vergüenza.
lo bien situado que esta y la decoracion del hotel El precio considero que es un poco elevado teniendo en cuenta que en Tailandia es todo mucho mas barato que en Europa. Es un 4 estrellas...
Un hotel muy romántico, me encantó tener una habitación con acceso directo a la piscina. Además tiene una ubicación perfecta entre la zona de compras y la playa La limpieza estaba bien pero no era impecable
La ubicación junto a la playa. Un hotel viejo y destartalado.
Nada. El trato del personal ha sido muy deficiente, las habitaciones no estaban limpias en absoluto, mucho ruido en el hotel, constante movimiento e entradas y salidas, poco respeto por horarios nocturnos y poca disponibilidad del personal por atenderte. No ha sido en absoluto las expectativas que teniamos.
We liked the breakfast and the pool. The hotel claimed we needed to pay more at check in. Changed that price twice while checking in. Switch and bait. The staff spoke poor English. The bathroom shower did not drain, but did run all over the bathroom floor.
Twice, during our stay we recieved very poor attitude from the staff. The reason for this attitude was - as we were told by one of the staff - "you booked your reservation via the internet and it was a cheap rate". I have to say that the hotel staff were ok "according to the book". Leagally - I have nothing to say. But with this kind of attitude - I will not go there again.
great staff not yet 100% finished
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
location, service the swimming pool was out of order
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
Mainly adults staying here, free WiFi connection throughout resort, Spa was amazing, most of the staff were very friendly and attentive. Not enough lounge chairs to accommodate at full capacity, staff's understanding of English needs to be improved, public areas need more attention to cleanliness, sound insulation was poor between rooms & corridor, house keeping start very early so no possibility to lie in.
Good location, the facilities are good. Service was terible. Anyone can take an order and diliver a plate to a table. To diliver great service, this hotel needs to undergo a major leadership and attitude change. Staff recieves no training on all areas!
The view of the Sea right outside the hotel , the Jaccuzzzi in the room was so awesome... !!
it's not good hotel,,,pls don't reseved,,,
Room with Jacuzzi, View maybe Staff, Location, Food, Room Amenities
Receiption staff is the most freindly & feel very welcome. Pool side staff not so freindly,they more depand on races......
I like my room the best. It was on high floor with the balcony facing the beach, sun ,sea and the sky. A peaceful and romantic area and posh ambience which make me n hubby felt relax and at from the busy city of singapore. The place was perfect except that there is no water hose in the WC
The hotel was modern, the room was nice, the seaview was excellent! When I check in my room take a shower the room goes the water level in silted up to have a bath. I call thw one step service ( FO counter) all the towels and bathrobes is wet. I need her call housekeeping and engineer . Later engineer check and fix it . He say ( OK ), but no one to change my towels. I call it again after 20 min. She come to change it . At night time the shower room problem again. Next day I go to FO counter and tell here again. I need the shower room no problem she only say ( yes......yes ). If can't fix that I need to change the room . Finally no one follow up when i check out the shower room still water level is silted up to go . This is my bad holiday and unhappy experience and my friend's room is many ants. Why i give trips everyday no one follow up . I just want clean and facilities iis no problem.
The hotel has a great modern design with wonderful views of the sea. The restaurant, the Plum, had amazing food and if you book your table early try to get the round tables inbedded in the furniture. Unfortunately they have not finished building the hotel yet, so from 9am - 5pm building works are taking place, which can be VERY noisy at times. They anticipated this would end by the end of August though, and to be fair it didn't really bother us that much in the end.
The finer touches and attention to detail like choosing a scent for the ammenities in room as well as nightly oil burner with turn down service The location from main city and the lack of transfer service, only 1 per night with a limit of 10 people, this hotel is great if you just want to stay at the hotel or have your own hire car
Estuvimos en el ala Busakorn y nos ha gustado todo, al menos ésta parte del hotes era fantástica, desde el confort de la habitacion hasta la variedad de sus restaurantes o las grandes piscinas. Totalmente recomendable. Volveremos. Nada, todo perfecto.
Buena situacion junto a zona comercial y frente a la playa. La habitacion confortable y moderna. Buen desayuno. Al llegar intentaron vendernos una habitacion superior y fueron un poco insistentes, pero el resto del personal de recepcion fueron muy amables.
It's a perfect place to stay in Phuket for families with young children. Although they had seven swimmin pools, they are all the same. Each pool should cater to different groups of ppl.. perhaps some waterslides or "gadgets" in the pool for the children to play with?
Royal family: Good standard room with big tv, fridge, micro wave, crockery and cutlery, baby cot, baby trolly. Excellent food at reasonable prices. Massage at good prices. Staff very good. Excellent for children that can manage on their own. Ok work out facilities. Very good childrens club and staff. The "dux" matress isn't that good. Royal family rooms are in the shadow all day. Too load entertainment for childrens ears and if you would like to relax anywhere in the premesis. Full prices are too expencive (we payed appr. Eur 1000/week in Dec 2009)
Excellent Beach side rooms overlooking the sea with very good facilities, breakfast was excellent. A few restaurants inside the hotel serve a variety of good cusine. The minimart inside the premises gives the option to buy everyday essentials at reasonable prices. Seem to specifically cater the Scandanavian tourist and all activities are focussed for guests from this region.
Swimming pool The quality of cooking restaurant
Very modern, clean and comfortable. The seven swimming pools were a hit with the kids. Most kids activities are specifically catered to Scandinavians.
We had stayed at a Sunwing before and knew what to expect, and were thrilled that we practically had the whole place to ourselves as it was low season. The Thai staff could be a tiny bit better in English but were very friendly and tried very hard.
Location, Pool, Price Staff need more knowledge and training about their jobs...most can't speak any English at all. We were put up in the main wing,which has very old rooms. The newer wing is better, but quite noisy as it overlooks the pool and karoke bar
Hotel staff....rude..no politeness at all...
Thanks for having the comforts of home. I felt relaxed and welcomed at Patong Resort. I felt safe and I appreciate your reasonable price for the such a lovely hotel. Swimming in your outdoor pool was a favorite! Poor wifi in my room, but I was in Patong for fun... not for the wifi.
the location of the hotel makes it so good and the hotel has three or four gates each gate takes you to different streets. the cleaning staff of the hotel they do some mistakes like what they did to and to my friends by taking the towels and not return it back so when you make check out they will consider it as missing item so you must pay for it.
Its location to the beach, cleanliness of all areas, friendly staff, reasonable Restaurant pricing.
I checked out next day early morning as I didnt like the room at all .
Close to Bangla road and nightlife.Plenty of resturants,bars and nightclubs close by and easy walking distance to markets and shops
Location Was made to pay upfront and given an inferiorer room to whAt was booked.was eventually changed rooms after much hassle with the manager
In room menu list write down mineral water is free but got charges, cause in room menu list write down free item and reception menu list free item is difference. If can pls update the menu list.
Short distance to the beaches, shopping, restaurants and pubs etc.Lobby is very spacious & comfortable to relax & the air-conditioning is very cooling. Free Internet usage provided in every rooms except using hotel computers at the Lobby. Also, the rate charge of 90Bahts is too exorbitant compare to other hotels. Now, most hotels provide free internet usage during our stay at the hotel.Children below 12 yrs. old should not charge for buffet breakfast.
Excellent hotel, staff were excellent, location is nice with good beach and restaurants. Good to hire a scooter so you can at out of the resort easily. Sound proofing between rooms was not so good.
I like the most the location of the place, the swimming pools and the access to the beach.....fantastic They are a good restaurants in the rsort and a ;ot of charming restaurant on the beach.....all the needed shops are very closed I warmly recommend this place
This hotel has expanded significantly since I stayed in the early 2000's; it now appears to be a combination of Sunwing/Best Western and is a sprawling complex of ugly buildings with a very impersonal and perfunctory staff who you never see unless in reception which is the opposite end of the beach/sea entrance! Does not have the charm it used to and I would not likely stay there again. Its impersonal and perfunctory culture and the taxi fare to the airport 600bht which is in contrast to the airport controlled taxi to Kata Beach 750bht for a journey almost twice as long!
i stay 1 night then i chaged fast very bad location
Good location (Kamala beach) and nice swimming pool
beach side so many insects and lizards in and around the hotel
Near the beach ,and in very nice erea the hotel over price for Booking.com,when I asked the people staying next rooms ,one from germany told me the price which is less by 30%than the price I got from booking .com and he got it from travel agency in his country,the same thing siad to me on man from England.the hotel charge for every service , like _ ice,shuttle etc.
La playa es la más bonita de Phuket. Tranquila, limpia y muy bonita puesta de sol. Si lo importante para usted es la playa, este es un muy buen hotel. Pero el servicio es de 3 estrellas o peor. El hotel no es 5 estrellas, es un 4 estrellas bastante viejo con un servicio de 3 estrellas. Lo elegí porque la playa es excepcionalmente bonita. Hay que tener cuidado porque tiene habitaciones detras de la calle y hay que cruzarla para ir a la playa. La conexión a Internet fué una pesadilla. el hotel es viejo y el personal de la recepción no puede resolver ni el problema más sencillo. Apenas entienden inglés.