La playa es la más bonita de Phuket. Tranquila, limpia y muy bonita puesta de sol. Si lo importante para usted es la playa, este es un muy buen hotel. Pero el servicio es de 3 estrellas o peor. El hotel no es 5 estrellas, es un 4 estrellas bastante viejo con un servicio de 3 estrellas. Lo elegí porque la playa es excepcionalmente bonita. Hay que tener cuidado porque tiene habitaciones detras de la calle y hay que cruzarla para ir a la playa. La conexión a Internet fué una pesadilla. el hotel es viejo y el personal de la recepción no puede resolver ni el problema más sencillo. Apenas entienden inglés.
nos cambiaron de hotel y nos pasaron a Tropical Resort. El segundo estaba muy nuevo, limpio y cuidado. El precio es muy bueno y el desayuno muy completo. La piscina con acceso desde las habitaciones muy apetecible. la caja de seguridad de la habitación no funcionaba.
There was nothing what I liked about the hotel. I would never stay here again and I wouldn't recommend it to anyone. So far it was the worst hotel -in the same category-where I ever stayed in Phuket. (I' have been visiting the island for over 10 years regularly). It is a very very touristic hotel without any charme and that oriental touch what you find in nearly every hotel in Thailand. Rooms look very commercial, providing cold atmosphere.I Find the landscape design of the hotel very weird. You can't enter buy car/taxis but they let big tour buses in, which park in the morning in front of your balcony waiting for the tourists with running engine and making irritating noise at 8 am on Saturday morning. Unacceptable!! Staff is far not up to International standard. They have a very much country girl/boy appearance .They need a bit of grooming and training.
The scenery from the rooms, the space rooms offered and the price I paid for the rooms. Facilities such as mini golf, table tennis, fitness centre, squash and tennis courts. The hotel should introduce Muslim shower in toilets just like leading hotels in Bangkok do. In restaurants and breakfast they should introduce Halal food, and if any chicken or lamb is already Halal, then it should be advertised as such. They should also introduce a couple of more table tennis tables as table tennis is by far the most popular game and there are long queues of guests for the lone table. Games room should also be open for 24 hrs.
The breakfast and pools are fantastic. Really enjoyed the green landscape around the resort. Some of the furnishing appears to be worn out.
Excellent position, amenities first class staff friendly and the cleanliness was above average, all in all a great destination
The hotel staff are friendly. Overall, the service and facilities are excellent. The rooms are clean and spacious. Unfortunately, the hotel did not confirm our reservation properly even though we booked 6 months in advance and had no record of our booking. Activehotels were much more helpful in solving the problem than the hotel who did not want to know about it until they were contacted by activehotels directly. Make sure if you book this hotel through booking.com or priceline that you double-check they have confirmed it by phoning.
The good bay, convenient site. A high level of service. The restaurant looks level below hotel, is disproportionately expensive.
verry nice hotel, excellent for honey lovers, a little far from malls, security measures reduce the comfort even thyough they are trying to make it as easy as possible.
I loved the rooms, the gardens, the food, the staff, the location, the pools an absolutley magic, relaxing place to stay and definatley would love to return No we loved everything
The location and villas are very nice The pools were too crowded and on some days we could not get chairs at any of the pools.
It is well located close to the beach and Karon is a nice area - quieter than Patong Honestly, for the price, I was expecting more. The hotel is big and sprawling and I felt more like a number there than an actual guest. Very crowded and we were hearded in and out of the breakfast buffet like cattle, no space by the pool etc. Room is simple, nothing like the pictures. TV rarely worked and there were bugs! Overall, a bit disappointed.
First, we really appreciate that the staff tried their best to give us two connected room for our family. Another wonderful thing is their free change rooms for guests after check-out, So that we were able to take a nice shower before we went to catch our midnight flight after spending a nice day on beach. The shower system needs improvement. The water tempreture is not stable.
The air condition noise is kind loud.
the convenience to the beach and shops when we first went into the room, the toilet was really dirty!
I liked the tranquil gardens and the swimming pool. The view from our room was nice but that was all that was nice about the room... Rock hard bed, cold shower throught the whole time we were there no matter what time. The bathroom/shower was also quite old, dark & dingy. The pool was being renovated which is ok should we have been informed of this at the time we made the booking.
Great food and lovely friendly staff. Nothing was a bother.5 Wonderful pools. Need to book an exclusive room rather than the stndard room which could do with a litle updating
The resort was very nicely set up with the pool curving through all the villas and apartments. It is low rice and cosy. Very nice pool area. A bit hard to find as the location is a bit odd and behind everything else. However walkable distance to shops, restaurants and beach. The staff was very helpful when we arrived as we just hit a dog with our car and they tried there very best to get a vet and assist. Breakfast was a bit standard. I missed a good cappuccino !
I loved the pool access and the perfect temperature of it! Great location too to walk to the near by restaurants. Rooms were old and it needed a good paint job.
Su situación cercana a la playa de Kata Beach (está a 5 min. a pie del acceso a la playa), la piscina está muy bien y el diseño de la habitación. Las habitaciones que no son pool access no incluyen el albornoz y las zapatillas que te proporcionan en estas habitaciones son de playa (de plástico). Tienen alguna habitación donde hay un ruido vibratorio que se traslada al cristal que separa el baño de la cama, generando un sonido de baja frecuencia molesto para dormir. La ubicación del espacio del "comedor" no es adequada, de hecho es una terraza al lado de la acera, no hay un comedor como tal.
La habitación es muy bonita, el trato excelente y el desayuno es bueno. Se puede ir andando a la playa de Kata y a las agencias de viaje y restaurantes de la zona. --- Beautiful room, kind staff, good breakfast. Walking distance to Kata Beach and restaurants and travel agencies. Como equipamiento sólo tiene la piscina y el restaurante, aunque para nosotros esto no es un inconveniente.
Excelente en todo, un paraíso.
Excelente relacion precio calidad. Habitaciones modernas, comodas y muy confortables.
El hotel nos resultó de excelente relación de calidad por el precio pagado. El personal del hotel ha sido muy amable. Totalmente recomendable para quienes quieran pasar unos días en Kata Beach. La única contra del hotel es que se encuentran en un subida bastante pronunciada de aproximadamente 150 metros, cosa que ya conociamos antes de ir. De no contar con inconvenientes que así no lo permitan, recomendamos hospedarse en este hotel. Excelente relación calidad-precio.
Todo. El hotel, el personal, la atencion, la comodidad de las habitaciones, el desayuno y la pileta. Que esta ubicado 200 metros en subida sobre la calle principal.Si uno va caminando al centro, el regreso es algo cansador.
Para el precio del hotel (50€) me parece una magníca opción para visitar Kata. El hotel es muy completo, las habitaciones con muchos detalles y supermodernas, el desayuno completísimo y la piscina muy bonita. Que no funcionase el ascensor, supongo que por una avería, pero con el calor que hace...