The room and the front desk service was excellent. The breakfast buffet was awful and the waiters clueless.
The rooms were extremely spacious and excellently decorated.
The entire impression of the Hotel was excellent with the inside passages giving one the feel of being on a cruise liner and the rooms with balconies being more like junior suites.Staff made one feel special in all interactions and with the "small touches" like truffles left in the room each night after turn-down service, we were reluctant to leave. Whilst the location is very central / convenient and only a short walk to the Water Front Development, the immediately surrounding area is not great. This will presumably change over time as the area becomes rejuvenated.
The staff were friendly and the hotel was beautiful, the room was lovely comfortable and clean. I would recommend to others and definately stay there again. The food was great too No
The luxury room setting and the atmosphere around the hotel itself The breakfast buffet was not great. I think they need to improve breakfast choice.
The overall impression we got from staying at The Rex was extremely positive. The rooms were very comfortable and had a wonderful feeling about them. The decor, fixtures and fittings are top of the line and so tastefully presented. None
the rooms and the staff were superb, would defenitely recommend this hotel to family and friends.
The best part of our stay was the manager's decision to upgrade our room without us even mentioning it. They gave us an amazing room with a huge balcony and spectacular view of the waterfront! We loved the modern design of the room - it was one of the nicest hotels we've ever stayed at (and we are frequent international travelers).
Rooms very modern and spacious with attention to detail. Excellent value for money - will definitely stay there again.
The furnishings and fittings in the room - exotic!
la atencion de su personal queda alejando del centro, se necesita transporte para subir unas buenas cuadras hacia arriba del cerro. a tener en cuanta , no tiene servicio de self catering.
Todo ha sido correcto No
La habitación estaba decorada con buen gusto y con estandares occidentales. Desayuno excelente, y buenas vistas sobre el lago. El personal es muy atento. No hay wi-fi en las habitaciones, solo en la zona de recepción.
ATENCION ACEPTABLE.EXCELENTE VISTA.
very good breakfast we were very unhappy with the state of the carpet in the room as it was very dirty also we found dirt on the bathroom floor which stayed there for the 3 days we were in the room. i would not expect that from a hotel chain of your standing
Location was good. Room nice and spacious and good view. Breakfast service was not good.
Facing carpark which was noisy at nite
very nice and comfortable as i had a home in south africa . dr jayesh
Absolutely its location. The rooms overlooking the yacht basin and the view 24 hours a day. I spendt the time at the hotel with my 8 year old son. If it was slightly less pricy, I would stay more aften.
The location. Being right on the waterfront was great. Combine that with the friendly staff at the hotel and cleanliness & comfort of the rooms. It was a great experience.
Excellent location, clean, quiet, Need to keep a wheel chair, the passages are long due to the design a it is therefore difficult for persons on crutches to cope
Perfect situation. The breakfast was sensational The room was a bit cramped
Location of the hotel is the best thing about the hotel, it is ideal for people who visit Knysna for boat trips. Hotel only serves breakfast and not lunch or dinner. Internet service is available only at some hot points and not in your room.
Excellent Location. Just across the waterfront with a great view of waterfront. Good Proximity to shopping etc Hotel Staff is very nice and helpful. Lunch etc not available within the hotel but they would order from restaurants around. Rooms are quite small.
The view was great, breakfast was very nice and the service was great. We had a nice time at Augusta Bay.
staff were friendly, the view splendid. Could update their TV's to flat screens. We had a very small, old TV in our room. Breakfast was lovely but the same every day.
Location, view, friendly great staff, good breakfast, good parking, OK restaurant nearby, just a great guest house. Nothing
The staff were freindly, we were extremely comfortable and felt welcome.
everthing was was perfect,the rooms and views were excellent and monica couldn't do enough for us,i would recommend it to anyone.
We absolutely loved the unique and luxurious room, and the fabulous view of the lagoon from our massive window. Nice touches included the complimentary sherry in the room, topped up every day. Finally our hosts were very friendly with lots of helpful advice on places to visit. We loved it all, and would return!
The guesthouse is located in the Kynasa Leisure Isle and with only a short one-night stay we took full advantage of the walks along the bay around the Isle. A beautiful and relaxed location. In the morning the eager tourists jumped into the small outside pool. If we had more time we would have definitely indulged into the pool side facilities. I recommend that the guest-house management consider providing information guides in the room listing nearest restaurants and take-away facilities.
Superb setting and very nicely redone guest house. The owner, Paris, was extremely helpful and offered several great suggestions of things to do and places to visit. I would highly recommend this hotel.
very welcoming and relaxing
Decor and room comforts
Fantastic accomodation! Very kindly welcome! We can recommend this beautiful guesthouse!
The family atmosphere and the real concern for our comfort and enjoyment during out stay. We had a chance to really relax and everything we needed was offered to us. No - nothing at all.
We enjoyed the combination of attentive staff with the freedom of having independent lodge accomodation in a peaceful setting. The lodge was efficiently serviced and the facilities were excellent.
Stunning, spacious rooms. Great facilities. Good value for money. A little far from town.
The grounds are beautiful and our bungalow was very nice indeed. We both had a 1.5 hour massage, which at 450 rand each was very good value. Definitely recommend. Breakfast served on the lawn outside our bungalow was a treat. Reception closed at night. We felt a little bit isolated because when we were there the rest of the bungalows were mostly empty.
What a wonderful and tranquil place. The cottages are ideal for a romantic get away - well equipped and comfortable. The staff were so attentive and friendly, even down to the hotel parrot!!! I wish we could have stayed longer!
Place was nice and roomy. Splendid for a family. Practical rather than luxurious - but then I have been spoilt! I also stayed at St. James - which of course is designed for a completely different Market! There were no evening meals.