The hotel's location was really excellent with a nice restaurant and private and beautiful beach. The food was excellent and reasonably priced too. The hammocks at our room and at the beach were unique. Hospitality lacked totally!!!.....No smiles and greetings at all!! No room service!!! Rooms were pretty ordinary and small for a 3 star!! Staff was the most unfriendliest kind than the rest of Thailand!! Spa was located right at the beach but the massage was not great!!
The location, walking distance from the centre of Had Rin and at the beach.The food and cocktails were good. On the website the hotel looked nice, but the resort was a bit worn out, it seemed that they did not do any maintenance on the rooms and garden. Everthing looked old and broken, sunbeds at the pool were dirty and the room was very small, tiles in shower dirty and no mosquito net on window. Lock of room was not working properly.
The hotel has its own nice beach. The photos looks like the pictures shown by booking. On the restaurant of the hotel you have many choices of both delicious tai and occidental food.It has its own spa and awesome massages. It's a little bit far away from the north of the island and you need scooter to move around the place near to the hotel.The places around the hotel don't look like as pretty as the north of the island.
It was nicely tucked away from Haad Rin but walking distance. Very good for value. The food was a bit pricey but also good.
Very nice rooms, good location in a beautiful beach, quiet but also close to to the town, good spa at reasonable prices, good food. I would recomend to everybody. Swimingpool was a bit dirty
Nice pool area, beach okay, much nicer if you walk to the full moon party beach (5mins) to town, food good in restaurant rooms basic enough but comfortable
Great comfort of rooms, great location (only five minutes walk to Haad Rin Beach), clean and amazing private beach, the best Spa service ever in Koh Phangan, The reception staff were very rude. maybe cuz it was the Full moon days and they were fed up with all the crowd, but that is no excuse to be rude & unhelpful. I have changed the booking from double to single, but they still forced me to buy the Full moon Party ticket for two people. at first they said we werent informed of the change, and then when I showed them the confirmation email, they said no you still have to pay for a second person. The Cocktail party was crap and the food & drinks were disgusting.
The location of the resort is fantastic with what feels like a private beach. Although the facilities were good, they still lacked in some of the additional services associated with the luxury suites. Simple things like an iron would have been useful.
La piscina infinita era fantástica. La playa estaba justo al lado del complejo, a un corto trayecto en ascensor. El personal era súper simpático y servicial. La gente del hotel eran todos jóvenes y divertidos. La terraza era genial, muy pintoresco. Muy cerca de Haad Rin. Una absoluta maravilla Algunos insectos en mi habitación, pero estoy en Tailandia, así que lo que sea. Presión del agua de la ducha podría haber sido mejor.
great restaurant. very helpful friendly staff. nice quiet location. they planned a great full moon celebration night. hard bed. room let in too many mosquitoes. the whole room had very poor water pressure so most of the time there was barely even a trickle of water coming out the shower head. we asked them to fix it and there was no change in water pressure.
All staff were very polite and helpful and our room was upgraded. The toliet over flowed which was cleaned straight away by staff it contiuned to make noises and smell.
The hotel staff was extremely polite and very helpful. We didn't plan our trip but the hotel staff suggested exactly what we were looking for. Definitely recommended!
Conveniently located, nice beachview restaurant and swimming pool The cheaper bungalows were quite small for 2 people
nice staff and good food i could hear the boom, boom boom of the music until 2 am, very annoying
Was fantastic value for money, great pool and beach and excellent relaxed atmosphere on the beachfront. The hotel staff's uniforms! looked like petrol station attendants.
Nice room, very good food, friendly staff, excellent service Shallow beach
My friend and I had the best time. The beachfront view is beyond amazing. As was the staff, whom were so helpful, accommodating and friendly. the next time I visit Ko Phanang, I would hope I can stay at the Bay Resort. To walk up that steep hill to get to the main road can be dreadful, but you feel so accomplished when you make it to the top!
Sencillamente impresionante. Es sin duda un hotel muy recomendable para parejas, donde cuidan hasta el más mínimo detalle para que estés muy a gusto. El personal magnífico, las habitaciones una delicia y en general pasamos allí unos días de ensueño. El diseño de todo el hotel, el lobbie La cocina es sensacional, una auténtica delicia para los sentidos. El servicio en la playa también es fantástico, así como el bufet. La playa privada es muy pequeña, aunque existe otra al otro lado de las rocas donde encuentras varios restaurantes, tiendas y actividades acuáticas. Nadie lo comentaba pero está totalmente alejado de la civilización. Es algo muy positivo para la gente que quiera desconexión, pero para los que quieran algo más resulta inviable. Para llegar allí hay casi una hora en todo terreno, con caminos muy abruptos. El precio es muy alto, casi prohibitivo, pero no para aquellos que vayan de luna de miel y quieran algo exclusivo como fue nuestro caso.
Buenas instalaciones y vistas a la playa. El pedir la tarjeta de credito en el check in y cobrate en ese momento la estancia en el hotel. Veo un detalle muy poco elegante para el tipo de hotel que es, y ademas 10 minutos despues pasan por tu habitación a solicitarte el pasaporte. En ningun hotel me habia pasado esto, y siendo todos supuestamente de menor nivel.
la ubicación es malísima, no dispone de transfers gratuitos hacia otros puntos como por ejemplo el puerto. es practicamente salir de alli sin que te cueste una fortuna, además de la fortuna que ya vale el hotel
Su ubicación en medio de la selva. La playa que está situada al lado del hotel con sus restaurantes. Piscina del hotel agradable. La habitación olía muchísimo a humedad, era muy desagradable. Precios elevados : restaurante del hotel, bar, furgoneta-taxi. No vinieron a buscarnos al puerto después de haberles avisado el día anterior de nuestra llegada desde nuestro hotel en Koh Samui.