Nice room, very friendly staff behind desk. Breakfast was to much money. 15 Euros a person for a continental breakfast. Was charged for parking our car at the hotel parking lot. Customers should receive free parking. Only channel to watch in english on tv was CNN. Very unfriendly looking gentleman walks towards you each time you enter the hotel and stares at you.
The air-conditioner in the room malfunctioned. On one of the two days we were there the outside temperature was 30 degrees Celsius, however it felt hotter inside. Technicians were requested to remedy the problem. Both in succession performed perfunctory fiddles, but the room continued to remain uncomfortably hot.
Nice hotel just in the downtown . very good comfort, quiet, and staff very warm and friendly. good choice for me.
The staff members were nice, smart, cheerful and helpful. They went an extra mile to assist. None. .
Indoor Parking for only 6 EURO/day is O.K. To pay extra 10 euro per day for a simple internet connection is unusual for the present moment, every fast Food offers free Wi-Fi access.Also, breakfast was too simple for such a Hotel.
Parking place in booking info was shown as free. In reality is chargable. I ordered a room with kingsbed and received with two single beds.
Nice staff and location Too much dust cover on everything in the room, from mirror to kettle...etc. You can imagine how much on the chair and table.
no conditioner in the room
great location directly in the centre of the town, friendly staff, safe parking. Fully can reccomend.
spacious and clean bedroom and bathroom, satisfactory location, nice restaurants and shops near the hotel. room deluxe with parking space outside the hotel, entrance to the parking area at the hotel through the restaurant - poor hygiene in the restaurant, inaccurate information from staff, poor breakfast, tactless and illiterate personal...
Too far from city centre with huge roadworks at present
Staff were very helpful, acting almost like a tourism office answering all my questions. Location was great and easy to find using map on their website. Should make entire hotel wi-fi. Cable internet does nit work with iPod touch and other mobile devices.
The location was right in the center of town and the staff was was very helpful.
Very clean, staff was very helpfull, very nice family suite. please put more sings to the parking place.
spa no bathtub -- no soap bars, only squeeze dispenser
Perfect Central Location,
personal attention, spa
The room was wonderful! The bathroom was especially nice. The breakfast staff did not ask us if we wanted anything like a cappuccino, etc.
Clean, confortable, very good service Not very quiet sometimes
Very nice hotel, I recomend
Very friendly hostess and good location
very comfortable short walk top train, town center, shopping, and sightseeing.
Very helpfull staff, good service, clean hotel and room, perfect location, nice sauna and spa, The room was extremely hot when I arrived and it took some time to cool it down
Location, easy walking distance from railway station and situated within the 'old town'. Hotel was clean, modern and all rooms were non smoking (smokers terrace provided). Hotel restaurant/food not available at weekends (Sat/Sun) - although lots of options to eat nearby (steak house opposite hotel looked very good)
La amabilidad de las chicas de la recepción, lo serviciales, siempre con la sonrisa. pequeño, no tiene sala para espera si viene alguien lo tienes q meter en la habitación,además les hacen firmar a la entrada y a la salida, ¿sera normal en ese pais?. poco alejado del centro.
everything was nice! There was even a free dinner! somehow our booking of an extrabed did not get through the system
This is not a 4**** hotel. It is a labirynt of rooms new and old. I am not sure what gives the hotel the "boutique" in its name as the hotel looks like a regular 3*** and it definatelly is not a spa place. While there are a sauna and a small pool available, you have to reserve your time to use them a day in advance. As the massage place is opened to general publec, the spa free time for hotel guests are almost non- existent or during work hours!!!
Beautiful and spacious rooms. Friendly and helpful staff. Nice spa. Excellent breakfast. Central location with sufficient off-street parking. Goods signs along one-way roads approaching the hotel. No airconditioning in Family and Business rooms. No coffee / tea making facilities in the rooms.
a very nice hotel,helpfull staff. no elevator
very kind staff, excellent food, very good location, luxury big rooms for good money. Best choice in Kosice...
Hotel staff pleasant and helpful especially in the restaurant. Very good location for walking into the old town centre. Quiet room and spacious. Beds comfortable and spotlessly clean. No lift. We had heavy cases and there was no offer of help up two floors.
Hotel Bankov is the oldest hotel in Slovakia, however it's been extensively renovated to the perfect condition and atmosphere as it is now. For a business traveller like myself it is important to feel at home and to have everything what I desire against good prices. The spacious rooms are fully equipped and troughout the hotel you have free internet. The staff is multilingual, very friendly, helpful and dedicated to their jobs.
Only stayed one night. Really friendly and helpful staff. Great location in the forest - never had better sleep in my life. But still just few minutes from the city center. Nice and modern room, very comfortable and clean. Would definitely stay again.
The service of the staff was excellent, ready to help any time. The room was really nice and the bed was phenomenal. I slept as a baby. I had my meals at the hotel's restaurant and can strongly recommend. The hotel is that kind of place with mystical spirit. All set to the natural surrounding of park not far from city center. I'll be happy to stay over again.
Beautiful hotel with excellent approach toward guests, excellent breakfast, cozy atmosphere. The reception was charming and helpful in every way. Room was stylishly furnished. A great place to stay! Highly recommend.
good value breakfast, dinner and massage The room is too small for a couple - hardly any space to move around or hang clothes or towels for 2
It was very nice and comfortable hotel at the Old City, near to most attractions,shops,bus stops,taxi stands,walking distance to train station approx 10mins.Very professional and helpfull staff.Nice specious room.
A great hotel for a short stay, very clean, great breakfest and location.
the rooms in the new wing are superb. Location is fantastic in the middle of the old town.
Nice rooms in the new part of the hotel, good location. Breakfast only average, staff OK but not very friendly or welcoming.
personal muy agradable, habitacion muy confortable y limpia, excelente situacion en el centro de Kosice en una plaza cerrada al trafico. Parking exterior de pago pero economico. que no hay ascensor
su proximidad a la estación de tren y sus situación en el corazón de Kosice. La relación calidad-precio es nefasta. es una auténtica pensión, desde luego el nombre no engaña, a precio de hotel de 4 estrellas. Por no tener, no tiene ni ascensor. Decepcionante.
La situación, el personal muy amable. Carece de ascensor, el baño demasiado austero.
the breakfast is great and they serve it in the room.
El apartamento es amplio, cómodo, luminoso, céntrico y está muy bien equipado. Los empleados de la recepción son muy serviciales. Puedes elegir entre 5 menús distintos para el desayuno y te lo llevan a la habitación. Las persianillas de los tragaluces parecen de papel y entra mucha luz por las mañanas.