AT the time I checked out of the hotel, it was pouring rain. The customer service representative stopped what he was doing to walk me to my taxi with an umbrella to prevent me from getting wet. That is what I call "going the extra mile." There was an issue with the language barrier. I am from the US.
Nice swimming pool area and terrace. Menu was expensive but food was good.Located in very quiet area with not much to do or see locally.
The hotel staff were very friendly and helpful. The room was spacious and very comfortable
All the staff made it feel like home during my business trip. Excellent. No.
Cleanliness, location to train station and the desk staff There was nothing
We stayed at this hotel because we had an early morning flight out of Lamezia Terme the following morning. The hotel seems quite new, lovely, and we were upgraded to a suite at no extra charge which was a pleasant surprise and greatly appreciated. It is only about 5 minutes from the airport which was very convenient. I will say that our first impression of the neighborhood was not the best, but there was nothing to be concerned about. The staff at the hotel went out of their way to accommodate us and there was a cute pub, yes pub, a block from the hotel and we had a great dinner with the locals.I would stay here again without hesitation. Lovely!
Very friendly and helpful staff. Nice atmosphere. Clean. Good food. For us the room was too hot. We had difficulty sleeping on one or two nights
Very warm and comfortable.Helpful staff and despite being out of season extremely good and well presented food. The hotel is definitely the smartest business in the area where it is situated!
Cleanliness, friendliness and proximity to train station.
The staff and the fact that in these area there is a really four star hotel very cosy. The absence of public transport means. I must use only taxi.
booked standard double room and got upgrade to a suite at no extra cost. It was beautiful and the staff were so helpful and professional.
The hotel was an excellent value for a one night stay before heading to the beach in Capo Vaticano. The staff was very helpful.
The staff were lovely, the room lovely. Breakfast cooked to order The location
The room and the staff.
The daytime employees and kitchen staff were excellent The last night my air conditioning broke in the room and they didn't offer to move me to a different room nor could they find me a fan!
the hotel decor was very modern and it is very convenient for the airport. The toilet was not clean when we arrived (it had been used). The Sunday evening menu selection was very limited.
Fantastic new hotel with great staff and facilities.
The staff was exceptionally helpful in recommending places to eat and directions to locations inside town. The directions to their hotel that you furnished were essentally useless. It took us 21/2 hours of driving time within a 15 mile radius of the city to find the very isolated liocation of this hotel. We were using a printed map and directions from your site as well as a GPS. The adress given was completely inadequate.
The driving directions given are completely wrong and the receptionist at night does not speak any English so calling to hotel and asking for help to find the hotel is pointless. There is no internet in the rooms as described. I have the impression that the staff does not always change the bed sheets before assigning a room to a new guest.
Firstly, the driving directions given are completely wrong! You get send to small village about 15 km far away from the hotel. When I called the hotel, to get help the person answering was unable to speak English. Secondly, there was no internet in the room. And last but not least, in the room I was given the bed sheets were not changed. They just opened 3 weeks ago so they still may improve.
Its close location to Lamezia Airport.
I did not like it. It is in a not very nice area with no facilities locally to go to, and is only useful for getting quickly to Lamezie airport. We wished we had stayed further out somewher nicer staff were not enthusiatic. Might beok if you were working locally
Close to Lamezia Terme. This served as a great first stop to refresh after our flight from Canada. Limited english spoken but that is to be expected in the south of Italy.
clean room, hotel is near the airport, so if you have to get a plane it's quite convenient breakfast
The hotel is next to the Lamezia Terme airport which is important to check in for an early morning flight. This is a basic hotel with clean, working facilities.
La heladeria que hay en el hotel es fantástica. El personal muy atento y la habitación confortable. El sonido de las motos de madrugada, pero eso no es culpla del hotel.
Bien ubicado, y la heladería que pertenece al hotel, muy buena!! No me pude conectar a internet.
Es un lugar simple, justo para dormir, si uno sale a conocer y regresa solo para descansar. Tienen una cafe, confiteria y heladeria en planta baja donde se desayuna, dicho servicio es un desasstre, solo te dan un cafe y una media luna .
Las comodidades del hotel y el desayuno se destacan. La ubicación es buena y la atención impecable no
Personal muy amable.
Nada Horrible, falta total de limpieza tanto en las pobres habitaciones como en las instalaciones (todo sucio por ejemplo a la hora del desayuno). El personal nada simpatico, no tenían ni mapas de la ciudad; le califican de dos estrellas cuando no es más que un hostal cutre. El precio excesivo (50€ la habitación "doble"), y el baño una verguenza no nos atrevimos ni a ducharnos.MUY Descontentos