Nearly all staff were cordial and accomodating. One of the people at the spa desk was not helpfull
The hotel is, as the name would suggest adjacent to the worlds longest indoor ski run. The staff i encountered were all etrememely firendly and speak excellent english, have an enthusiasm about them that is not matched in many high profile hotels.The facilities are well maintained, clean, contemporary and welcoming. Off season (ski season) the supporting services to the hotel are a little sporadic, the resturants / bars may be closed early, may not open or offer a reduced level of service that should not be expected from a hotel advertising four stars.
The staff and the hotel itself are great! Everything is so relaxed and enjoyable. The fitness center is fantastic! The internet is expensive for the quality provided, and the rooms should come with a refrigerator.
The staff were very friendly. The bed was in the wall and this was not apparant at first! There was no free tv and I would have liked tea/coffee making facilities in the rooms or a mini bar.
room is very modern, beds are good and offering in hotel is good (fitness, skiing, wellness) The breakfast buffet was not great, coffee really not nice and scrambled eggs horrible.
For a 4 star hotel the hotelservice is too basic
The room was very functional, clean and perfect for a short stay. Modern design with wood and warm at the same time by using unfinished wood. Personel was very friendly. Good place to stay for an active holiday. Will definately return!
No food available anywhere in the hotel after 8 pm and not close enough to town for quick food elsewhere.
Myself and my fiancee love the hotel due to the locality of the slope. We travel over from Norwich UK to use the facility and would relish such a large facility in the UK.
FElt like a holiday - even though I was there for business.
very quiet, comfortable rooms, good restaurant, friendly staff.
verry nice hotel with exellent service. Price for breackfast is expencive.
The staff was very friendly. The rooms were very tastefully furnished.It is an ideal location for a citytrip. I received a letter before hand about a party in the hotel with music but we could hardly hear it as they had given us rooms on the other side and it finished before time. The letter was a nice attention however.
Very nice and cosy hotel. Breakfast was not included and was a bit pricey.
Mountainbiking The restaurant
Do nothing...great! at a lovely roon to stay in all day!! And had a romantic dinner there.
The rooms were good and staff friendly.
Space in room The type of food served in the restaurant
Beautiful setting and lovely rooms. Lovely decor and surrounding courtyard just fabulous Expensive Although quality of food is very high €20 for breakfast is extremely expensive
El entorno y como tienen cuidado el hotel, las instalaciones y los animales, muy bonito Elrecibimiento, por solo llegar cuarto de hora tarde el tipo se puso peor que las fieras que tiene en los jardines, ademas se negaron ha hablar en frances o incluso en ingles