Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
J'aime boucoup le location. J'aime pas de petit roms et parking.
And prRoom was nice. But the staff was very helpful
Clean. Upscale. Comfortable Cost per night
Comfortable room. Nice bathroom. Price was too much.
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
Everything was great No shuttle service
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
I have never had better service from any hotel even as a Platinum or Diamond Member of the big chains. The staff made my stay at the Varden nothing less than a pleasure.
The best service ever from wonderful staff who really make me feel like a guest instead of a paying customer. That combined with a perfect location for Long Beach make the Varden a great choice. The rooms were a bit small and the window looked onto a brick wall.
Andrea and the rest of the staff were just great. Everyone tried very hard -- Very tight quarters...couldn't brush your teeth w/o hitting your head on the shelf. Tv too high (but very nice way up there), neck ache like hospital bed. No elevator for disabled people like me-you should definitely point this out on your website. Making a fuss after the fact makes the disabled person feel embarrassed. No bathtub.
Central to downtown long beach and the convention center. This staff here were all so nice and helpful. Orlando and Tracy (I think that's her name, smaller woman with a cute accent) were especially helpful while checking in. Rooms are cozy and AC was cold! They have a cute little lounge area where they offer wine certain hours of the day! I drank an entire bottle my first night. Great experience, my boyfriend and I will most definitely be staying here next time we come for a convention. Shower heads are a little intense. maybe too high?
Clean. Excellent staff. Would be good location if taking cruise the next day. Very small room and bed. Noisy door slaming with every entry went on all night long. Downtown location had traffic, sirens, light rail noises all night. Lacks double pane windows to keep out noise.
The staff. Parking lot for $10 next door. Really hated the smell of the hotel just walking through the door!! It was like child Poop!! Really...all over the place, for the 2 days we've spent there...I Don't know if there was any problem or what!It was really discouraging to go to the hotel...Rooms and beds are much smaller than they appear to be on the website!The bed is too soft, u wake up in the middle of the night with back pain...Very noisy door slamming with every entry, could even hear the snoring next door! The bathroom is so badly ! Too big area for the size of the room. Yet the shower is so claustrophobic! But what I really hated about the hotel was the smell...I Am really sorry but I would recommend this hotel.
the staff at the Varden is absolutely incredible. The owner is almost always present, and the staff clearly follows his approach to making guests feel welcome - friendly, full service, helpful. They generally work hard to exceed every expectations. Whether offering a bottle of water, asking how things are going, or helping with printing boarding passes and finding a good restaurant, they make you feel welcome, and ensure that your trip goes smoothly - great service, great renovation of an old hotel, unique property, and close to everything you need (wonderful and diverse cuisine, convention center, big box stores, if needed, etc.) There is nothing to not like!!!
The very friendly welcome. The location near animated street. The easy parking. Wi-fi service. The breakfast (very limited choice in a tiny room). The washbasin in the bathroom, much too small.
Excellent - I coulde not fault the Hotel - Hope to visit again next year!
The rooms are really clean, cosy. Hotel staff's really welcoming and helpful. The price is maybe be expensive.
One block from transit, two blocks from food. Staff was awesome Shower was only thing that was a little too tight of a squeeze.
The staff were super friendly and helpful. Although the design is modern, it is not practicle: 1. The small size of the sink and the shelf above it makes it very messy and difficult to brush teeth or shave. 2. Using the clothes hangers impedes the view of the TV! Finaly, the carpet was not clean. Within an hour of changing to new socks, the bottoms were black.