. el hotel no se adecua con su categoria. las instalaciones son antiguas. No recomiendo tampoco la visita a esta ciudad, no le encontrado el encanto que tanto dicen que tiene. A las nueve de la noche todo esta cerrado.
Atención del personal y nivel de confort
Good location. Reasonable price for a five stars hotel. Location is ok, but not the best. Very old hotel. Rooms totally outdated. Not very clean. Rooms need urgently refurnish and new design. Poor offer of International TV channels.
It is very close to many places of interest like the fort n jonker walk. Room air-conditioning was not up to standard. Had to change rooms at 2am in the morning. Water was greenish colour when we filled the tub.
i like the nature environment in the middle of the the hotel, like you stay in the garden
Location is good as its just a walk away to shopping centre. Dont like ants inside the hotel room.
The location is very good.. The pool is great for kids.
the hotel room layout and it location. breakfast.
I stayed twice more than 10 years ago and find that the hotel location is convenient as it is near to the malls. The hotel condition was much better back then. Poor maintenance of swimming pool, limited wifi connection and poor bathroom condition. The unit I stayed looked a bit run down. The living room aircon was not functioning as we checked in. Could be inproved if proper maintenance is done.
I like the swimming facilities bcos have life guard to take care. I like the bfast n also. The only thing is the mahjong tables is very dusty.
1)when i check in the room still not been clean by room sevice. 2) the telephone out of order.
To change toilet bowl
*Overall accommodations and location has good value *seems to cater to large groups so you gets swings in the population of guests *Keeps facility in good shape for age of facility *Staff at front desk were very helpful *crossing the street to the tourist/eating/social events is a big challenge or you need to be part of group or taxi *it is a larger facility so guest accommodations can be quite spread out and longer walk
Food and bar service was very good. I thought pillows on the bed were a bit too firm -- too stiff for my neck.
The hotel was quiet, the staff were extremely courteous and helpful, and the food was exellent. The complimentary internet, important for a business traveller, was connected immediately and without any fuss. No comments
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Nice hotel near the river, and not too far from the historic places. Very nice rooms. Fantastic piano music in the restaurant in the evening. The pool is very small. Some of the staff in the reseption is somewhat fulsome.
The room with the open bath concept, the comfortable bed with the price that we paid.. we would expect at least more toiletries..... the minimum ... toothbrush/toothpaste, a simple comb, some stationery, .... and we booked 2 rooms via internet, we called the service centre to ensure that we had adjoining rooms... and when we checked in..... only one room was confirmed!!!!!!!!!!!!!!!!!
All hotel staffs act very politely & well mannered Next to hospital - under comfortable
The staff at the majestic were wonderful, very welcoming and looked after our every need.
The spa therapists were well-trained and obviously knew what they were doing, unlike many ofther hotel spas passing off poorly trained staff as professional masseurs. Facility well-appointed and service was impeccable. The high tea was disappointing - there was nothing Peranakan about the food as advertised in the brochure. Service was excellent though and the selection of teas fantastic. Dinner at the restaurant was a disappointment too - again, it was not the promised fine-dining Peranakan fare. It tried to do fancy fusion but it was utter confusion - my grilled tiger prawns were doused in a spiced orange sauce & sat on top of overcooked spagetti in a ultra creamy green sauce - they did not go together well and looked worse than it sounds. Portions were large but the food was not as authentic as hoped. Service was however excellent.
Excellent service staff, set in old world charm coupled with modern facilities convenience. Too short.
The lobby in term of design & color. The room in term of design & cleanliness. Location.
The staff are very helpful & courteous. I like the river view especially where I can see the tower. Room is clean & comfortable. The aircond control does not have on/off & speed control. The plug points are wrongly placed for usage of electric kettle etc.. Windows are not well insulated as the sound of music can still be heard late at night.
A poca distancia del dentro de la ciudad. Habitación limpia y espaciosa. Un poco anticuado. La estacion de bidés está alejada.
Habitación amplia El hotel deja que desear en caunto a limpieza. No se corresponde con un 4 estrellas
room is big enough for big family, and the condition is good, and it is valuable for money
Like to try different service hotel in Malacca Cupboard for clothes should have the door . Provide refrigarator much better.
very clean it will be best if the floor is carpeted
The rooms are big which is comfortable for my big family. Room is clean and apartment have children's pool. Breakfast was also included and free for small children. There was a mistake during check-in. Date was wrong (but luckily room available) and I was almost charged more when the front desk calculated the tax rate wrongly. But it was all corrected, but I do wish the front desk to be more careful with the numbers (date & price).
In general, it is a Hotel of convenience .Locality is good .
Me ha gustado la situacion No me ha gustado que las habitaciones son basicas, los pasillos huelen a humedad y me hn cobrado dos noche mas
Una piscina preciosa, con vistas al mar.,Limpieza y cuidado general en todas las instalaciones e instancias del hotel- En los alrededores del hotel se esta trabajando en obras y construcciones , que con su finalización beneficiaran al hotel, pero hoy por hoy resultan ligeramente molestas.
poco La ubicacion es fatal. Para ir del hotel al centro (500 m) hay que cruzar una autopista de 3 carriles por sentido, sin semaforo ni paso de peatones,... o tomar un taxi que por el morico precio de 10 dolares te lleva al centro
clean and comfortable room none
Rooms are clean and the basic necessity provided is satisfactory There seems to be some insects on bed that bite
Save budget Dont have breakfast.
I would like to thanks the hotel manager, Mr. James for offering to upgrade a 4-single bed family room to us and we really enjoy our stays for that night.We highly recommend to family of four should they decide to stay in Melaka.
Quite new, very clean, parking just in front of hotel, location is ok to go and explore the city The pillow were hard like rock ! There is a noisy hotel just beside the hotel, however it didn't disturb much in our case as we were very tired.
Staff were friendly and email inquiries were answered promptly. The triple exceeded our expectations and actually had a decent space for an additional bed if so desired. The rooftop jacuzzi was clean and had excellent views of the city - it felt exclusive and was a perfect way to while away a hot afternoon while still soaking in the sights~ Although understandable because it's an old building, perhaps some additional soundproofing could be fitted to reduce the noise from the streets and the bar downstairs. The western "big breakfast" was acceptable but one of my companions was pretty disappointed with what seemed to be paratha straight out from a packet...
The location in the old town centre is very convenient. The hotel restaurant offers a variety of asian and Italian food. Reasonable prices and very tasty. Our beds ( 3 ) were big enough and quite good. The bathroom was fine. Cleaning was well done. There is a roof terrace, but all tables and chairs were stored under a roof and nobody was using it. Nice view, though.
Only location is fantastc. Anything else is below average No service stadard. Only on the last day of my checking out there was this service staff at the check out counter that provide warm n good service attitude. I am seriously wondering how Aldy hotel gets Some award among 3stars hotel with such service standard generally n the dirty n lousy quality of the rooms and hotel.
what i like the most is the location, you can walk to a lot of attraction point i was surprised that the breakfast comes with a "coffee bag" coffee, although i know the breakfast is free. the room's door i just feel that not secure. and also shock that when first in to the room, the are some brochure at laying at the floor and also the water-tap, shower when first use, it come out some brown color water, but after a while the water back to normal.
Very good location and food at hotel very noisy especially in the night
It was just walking distance to some very interesting places and activities. My family and i enjoyed the complimentary breakfast. the staff who attended to our breakfast at the bamboo hut bistro had no smile.Perhaps she felt we were just coming in for free breakfast and thus she felt it would be needless to be courteous. There was no smile on her face and questions that we asked were answered rather abruptly
The room is quite spacious * Hotel does not provide of basic item like toothbrush. * Snack & underwear was disappeared during the stay
the staff is polite n nice.... the carpet of the hotel make me feel giddiness and the blanket a bit smelly..
Check in time was good. Toilet is still good condition. Rooms are starting to show its age. Carpets, curtains and bed covers, wallpapers are old and needs to be changed. Toilet bowl seat is loose. Fridge is not working well.
We feel cheated by the hotel photo. Worst experience for a 4 star hotel. Both rooms (Room 1644 & 1812) had a very unpleasant smell (Carpet) with small and very old 20” CRT TV set and without sun shade curtain for Room 1812. Very poor quality hotel and the lobby is very messy with dining table all over. With that kind of price we paid it is not worth it at all, the hotel should be class under 3 star.
It was an okay hotel, but definitely should not be rated as a 4-star hotel. Staff were polite but not flexible. For example, the room is for 2 people and they give us 2 bath towels but would not provide us with an extra one on request. Same goes for pillow and blanket (unless you pay, of course). The buffet breakfast was good. There were lots of options for everyone so there's no complain there. The shower uses a cloth curtain and it smells a bit - but I find that to be the case for all hotels that use that kind of curtain. The lighting was not good. I could not read because the room remains rather dark at night even though all the light was on. Overall, I'd say it's a 3-star hotel. But I do believe it is the best on in the area though.
The Avillion commands a panoramic view of Melaka both the busy city centre and Melaka Sentral. It's away from the bustling and crowd of the city centre yet not far away, and the shuttle bus provided is most welcome. Access to lifts to our room is very good. I would have no hesitation to recommend to our friends if they want to visit Melaka for a short holiday.
It was a plesant stay. Initially, it was difficult to locate the hotel but with GPS coordinates is a piece of cake. The security of the carpark could be improved as certain areas were quite dark and quiet especially walking towards the hotel lobby entrance as indicated.
the promptness of the staff to cater my needs. the variety of food served during breakfast-not much of choice. they even repeat the same menu everyday!
The staff at the front desk was really friendly and polite. Parking is a little scary at night.
I like the room design. Breakfast food served very slow.
poor sound insulation between rooms.
its a nice boutique hotel, value for money. clean and simple. i would recommend this hotel! and also, there is free parking in front of the hotel. the only drawback is that there's no food service in the hotel.
Its a very good location and easy to move around.
Unlike similar priced hotels in Malaysia, this Hotel's room & facilties were well maintained and new. It would be good if maintenance continues to keep pace. Staff conducting their chores (7.30am) along the corridor to rooms were very noisy, they talked loudly and slammed the service exit doors.
Friendly service in a tastefully renovated hotel. Breakfast menu can be of more variety.
The lobby decor was nice. Modern & gothic The bed is way too soft and the complimentary breakfast they gave was pathetic. They are creating more complaints / negative feedback wtih regards to the breakfast! Its better they do away with it.
good location Not quite value for money, price is a bit costly. Not recommen for senior citizen to stay due to high level of staircase to 1st or either 2nd top floor.
Easy access to Jonker Street
Very nice hotel furnished with lovely details. They offer free WiFi in the room. The staff was very helpful. Huge bathroom with rain shower and window! Top location right at the start of the Jonker Walk. Almost everything in Malakka can reached by feet. We received a voucher which said it was worth 10 Ringit for lunch or dinner in the café next door for every day we've stsyed at the hotel. We didnt' use it since we ate at other places. When we checked-out the lady at the reception asked us why we haven't used our brakfast vouchers?!?!
Location, Location on Jonker Street within walking distance of both historical Melaka and shopping. Amy and Jasmine are very warm and efficent. Room is very comfortable. Excellent wifi. Private car park It was a bit tricky finding the place when driving without a GPS because of the one way streets but this is a small price to pay for an otherwise positive and pleasant stay...
It is located along Jonkers streets ... good shopping and good food outlet nearby there is no lift.. may be a little troublesome for older guests