Atención del personal y nivel de confort
. el hotel no se adecua con su categoria. las instalaciones son antiguas. No recomiendo tampoco la visita a esta ciudad, no le encontrado el encanto que tanto dicen que tiene. A las nueve de la noche todo esta cerrado.
Good location. Reasonable price for a five stars hotel. Location is ok, but not the best. Very old hotel. Rooms totally outdated. Not very clean. Rooms need urgently refurnish and new design. Poor offer of International TV channels.
The lobby in term of design & color. The room in term of design & cleanliness. Location.
The room with the open bath concept, the comfortable bed with the price that we paid.. we would expect at least more toiletries..... the minimum ... toothbrush/toothpaste, a simple comb, some stationery, .... and we booked 2 rooms via internet, we called the service centre to ensure that we had adjoining rooms... and when we checked in..... only one room was confirmed!!!!!!!!!!!!!!!!!
Nice hotel near the river, and not too far from the historic places. Very nice rooms. Fantastic piano music in the restaurant in the evening. The pool is very small. Some of the staff in the reseption is somewhat fulsome.
The spa therapists were well-trained and obviously knew what they were doing, unlike many ofther hotel spas passing off poorly trained staff as professional masseurs. Facility well-appointed and service was impeccable. The high tea was disappointing - there was nothing Peranakan about the food as advertised in the brochure. Service was excellent though and the selection of teas fantastic. Dinner at the restaurant was a disappointment too - again, it was not the promised fine-dining Peranakan fare. It tried to do fancy fusion but it was utter confusion - my grilled tiger prawns were doused in a spiced orange sauce & sat on top of overcooked spagetti in a ultra creamy green sauce - they did not go together well and looked worse than it sounds. Portions were large but the food was not as authentic as hoped. Service was however excellent.
All hotel staffs act very politely & well mannered Next to hospital - under comfortable
The staff at the majestic were wonderful, very welcoming and looked after our every need.
Excellent service staff, set in old world charm coupled with modern facilities convenience. Too short.
The hotel was quiet, the staff were extremely courteous and helpful, and the food was exellent. The complimentary internet, important for a business traveller, was connected immediately and without any fuss. No comments
Please write at least 15 words
Food and bar service was very good. I thought pillows on the bed were a bit too firm -- too stiff for my neck.
Una piscina preciosa, con vistas al mar.,Limpieza y cuidado general en todas las instalaciones e instancias del hotel- En los alrededores del hotel se esta trabajando en obras y construcciones , que con su finalización beneficiaran al hotel, pero hoy por hoy resultan ligeramente molestas.
Me ha gustado la situacion No me ha gustado que las habitaciones son basicas, los pasillos huelen a humedad y me hn cobrado dos noche mas
poco La ubicacion es fatal. Para ir del hotel al centro (500 m) hay que cruzar una autopista de 3 carriles por sentido, sin semaforo ni paso de peatones,... o tomar un taxi que por el morico precio de 10 dolares te lleva al centro
i like hotel room design and the comfort of the room, no spa service available
The villa was nice and clean, most likely is was newly set-up I guess. Some of the staffs are friendly and nice, but some not, specially on the second day of my stay, . The receptionist Ms Sophia that do my check-in was so "blur", keep asking the same question yet do the wrong thing. I told her specificly that I will pay cash for the two days stay, she still ask for my credit card to verify. I told her specificly that do not charge to my card, and yet she did, and void the transaction thereafter, resulted the bank have to hold my money because of that. I strongly urge reader to watch-out what there do to your card after you hand them. Even I told her in the language that she undertand, which is Malay, and yet she did the wrong thing, I can't imagine if you use other language what will happen. Basically the stay was nice and enjoyable beside all this small hiccap here and there. The breakfast was nice.
Habitación amplia El hotel deja que desear en caunto a limpieza. No se corresponde con un 4 estrellas
A poca distancia del dentro de la ciudad. Habitación limpia y espaciosa. Un poco anticuado. La estacion de bidés está alejada.
The location is very good.. The pool is great for kids.
I stayed twice more than 10 years ago and find that the hotel location is convenient as it is near to the malls. The hotel condition was much better back then. Poor maintenance of swimming pool, limited wifi connection and poor bathroom condition. The unit I stayed looked a bit run down. The living room aircon was not functioning as we checked in. Could be inproved if proper maintenance is done.
I like the swimming facilities bcos have life guard to take care. I like the bfast n also. The only thing is the mahjong tables is very dusty.
*Overall accommodations and location has good value *seems to cater to large groups so you gets swings in the population of guests *Keeps facility in good shape for age of facility *Staff at front desk were very helpful *crossing the street to the tourist/eating/social events is a big challenge or you need to be part of group or taxi *it is a larger facility so guest accommodations can be quite spread out and longer walk
It is very close to many places of interest like the fort n jonker walk. Room air-conditioning was not up to standard. Had to change rooms at 2am in the morning. Water was greenish colour when we filled the tub.
the hotel room layout and it location. breakfast.
1)when i check in the room still not been clean by room sevice. 2) the telephone out of order.
i like the nature environment in the middle of the the hotel, like you stay in the garden
Location is good as its just a walk away to shopping centre. Dont like ants inside the hotel room.
To change toilet bowl