The wonderful staff, great restaurant and lovely welcoming atmosphere, plus, of course, the breath-taking views.
We loved the location of the hotel and the very pleasant staff. Malcesine was beautiful and I highly recommend a visit there The only disappointing thing was that our room was quite dark and the balcony was shared with other guests.The hotel was full and we couldn't move rooms. I would definitely use the hotel again but would upgrade to one of the rooms with the wide open views
A good hotel with an excellent half board offer. Good wine list with very good prices.
The location The paper thin walls and dated decor.
The staff were very friendly, attentive and most helpful whenever we needed it. Very clean and tidy throughout No food available at night or lunch. Getting in front door at night would be helpful as opposed to through the underground garage.
Quiet, good location, super staff, lake view. As bar closed early a fridge and kettle in the room would have been good for early morning and late night coffee.
Nice views from the balcony, excellent breakfast (for Italy :), close to Malcesine, and bikes were for free at the hotel
The staff were excellent and the hotel and grounds were well kept. God swimming pool. The rooms were quiet tired and could do with some updating. This is a good budget hotel within the Malcesine area but approx 3k from town centre although hourly tourist bus is only €1.
The hotel room was clean, and came with the (paid-for) view of the lake. The breakfast was adequate. This is not a 4* hotel - it's not even a 3. We booked 3 nights but stayed only 1 such was the disappointment. There is no hotel staff after 18:30. This is a joke for a "4-star" hotel. There is no air-conditioning and no refridgerator. No fridge + no staff = how are you meant to get a cold drink at night? Answer - walk 3km to the town and buy some... When we asked the hotel staff about the lack of fridge and air conditioning there was no concern, and no equipment was available for hire. When we checked out after 1 night there was no concern or questioning by the staff regarding any issues. I suppose they were happy to get their money for nothing. You have to enter the hotel via an underground garage at night - what a joke.
Central position. Because of central position, there was some noise on an evening from nearby entertainment.
The location is exellent and price
Very nice man in the reception, room was clean, breakfast was good and tasty and the location is great.good value for the mony!
Excellent location in the center but without noise, very convenient to lake front, castle, best restaurants and public transport.
Location - right in the middle of everything. 2 minute walk to the lake (go round the castle if you want to go for a dip). Easy access to shops and bars. They also provide free parking if you ask and breakfast was fine! No balcony or air conditioning - but it is a cheap and cheerful hotel!
We were attending a friend's wedding at the Castle in Malcesine, and this hotel was ideally located for this event. Very good value for money for our 3 night stay - the room was clean and attended to each day of our stay. Very helpful and friendly staff. Being right in the streets of Malcesine, it became noisy fairly early in the morning - but this was a small price to pay.
The best feature of the hotel was the location as it is right in the heart of the town close to the harbour, restaurants,castle and shopping. The staff were very nice and the room clean and functional although the facilities were basic. The only thing I was dissapointed in was the quality of the breakfast. I wasn't expecting much but I did feel there was a lack in basic items such as yogurt (on some days) eggs drinking chocoalte and some fruit.
The staff especially Gino were courteous,pleasant and only too willing to ensure there was nothing more we needed. The breakfasts were varied and plentifull. All in all a most pleasant and enjoyable stay u No complaints at all.
Stayed here to attend a friend's wedding at the castle. Lovely place, Gino very helpful, providing us with a free card for the carpark which saved us a lot of money. Room was spotless, wardrobes had a funny smell though so we didn't put our clothes in. Nothing fancy but cosy and friendly for the money. Would recommend and would stay again.
As a solo traveller the room was of a decent standard and always kept clean have stayed in many single rooms often shoved somewhere at the side ,this was one of the better rooms in which i have stayed given the price . The staff were always helpful when i needed them and left me to myself which suits me . Yhe Hotel itself was in an excellent location within the town . A pub next door which had football on being a big footie fan that was good with being away on an International weekend .Good value for the price would stay again if or when i go back. The only minor thing is being so central dont have an early night if there is live music on nearby .
excellent staff & food
The location was stunning. The staff were friendly and efficient, but always discreet. The hotel itself was a delightful mixture of old and new. A small suggestion. Being English I like to drink tea with my breakfast and I feel that a better brand could be on offer and Earl Grey should be available.
Scenery, staff attitude, hotel grounds & facilities
Excellent service and luxorious facilities. Relaxing, silent and very romantic atmosphere.
Céntrico sin ningún problema de localización .Parking, aunque de pago, justo enfrente el hotel.Las habitaciones sencillas y el desayuno aceptable exepto la falta de fruta.
El personal ha sido muy amable y servicial
Esta en el centro de Malcesine y se puede hacer todo el pueblo a pie.
very friendly and helpful staff. Arranged travel etc without any fuss. A most pleasant experience no
Facilities designed to allow for total relaxation while on holidays. No.
Very beautiful hotel on the beach of the lake. It has modern and convinient rooms. We had a room with a view of lake - spactaclular views!
Family run hotel, interested in their guests, beautiful location - overlooking Lake Garda, all rooms with balcony, rooms with excellent specification - recently updated. Lovely gardens with enough loungers for everyone, shaded by trees, drinks and food brought to guests in the garden if they requested. Trouble-free booking of trips with reception. A number of languages spoken by staff. Tennis could be arranged at the adjacent hotel. Other guests regularly returned. Nothing at all.
Beautiful room with fantastic view
The service and the food were both of the highest standard. Staff are efficient, approachable and friendly. No
Everything. The location was absolutely spectacular, the staff brilliant, and everything ran like clockwork. The food was of a high quality restaurant standard. Fantastic in every respect.
Location, room, food staff friendlyness and helpfulness, views. Quiet and relaxing. Walk into Malcesine
The quiet and superb location on the lakeside. Nothing was too much trouble for the friendly and courteous staff. Viw from balcony
Location, the food, the staff and the facilities.
Excellent lakeside location and very friendly and helpfull staff. I think that the overly "trendy" feel of the hotel tho may put off slightly older travellers. Excellent value for money and would go back again.
Very different from other hotels - new, but very rough interiors and special solutions. Staff very friendly and helpful. Good breakfast
central position and views over the lake
The view of the lake Garda from the balcony.
Buena localización, a pie de carretera. Muy cerca del lago y cerca de las poblaciones importantes. La conexión en coche con el aeropuerto de Verona es buena 1:15 h de trayecto.
la ubicacion En el precio que ustedes me pasaron y yo abone en el hotel, 60,00€, hay una diferencia de 15,00€ con el percioi que la autoridades italianas conceden a este establecimiento y que se encuentra colgado detras de cada puerta de cada habitacion.
The Hotel was really nice and great value for money. We particularly liked the owners attention to detail and hands on approach to the everyday running of the hotel. On small thing..it was unusually hot for October but there was no A/C
The Hotel was thoroughly enjoyable, the staff were extremely helpful and pleasant. The facilities were quite comprehensive despite the hotel being relatively small. A fantastic hotel.
Great breakfast every morning, and handy location just a short walk outside the town
balcony view of Lake Garda, included use of spa facilities, large spacious room, very helpfull staff and great location close to centre of Malcesine but far enough away to be quiet and have great views - would definitaley recommend this hotel for anyone wanting a relaxing break on Lake Garda - Malcesine is great too - our favourite of the numerous lakeside towns that we visited. on very minor note - squash drinks instead of fresh juice for breakfast - although we found the same in other hotels in this area.