The wonderful staff, great restaurant and lovely welcoming atmosphere, plus, of course, the breath-taking views.
We loved the location of the hotel and the very pleasant staff. Malcesine was beautiful and I highly recommend a visit there The only disappointing thing was that our room was quite dark and the balcony was shared with other guests.The hotel was full and we couldn't move rooms. I would definitely use the hotel again but would upgrade to one of the rooms with the wide open views
The location The paper thin walls and dated decor.
A good hotel with an excellent half board offer. Good wine list with very good prices.
The staff were excellent and the hotel and grounds were well kept. God swimming pool. The rooms were quiet tired and could do with some updating. This is a good budget hotel within the Malcesine area but approx 3k from town centre although hourly tourist bus is only €1.
Nice views from the balcony, excellent breakfast (for Italy :), close to Malcesine, and bikes were for free at the hotel
Quiet, good location, super staff, lake view. As bar closed early a fridge and kettle in the room would have been good for early morning and late night coffee.
The staff were very friendly, attentive and most helpful whenever we needed it. Very clean and tidy throughout No food available at night or lunch. Getting in front door at night would be helpful as opposed to through the underground garage.
The hotel room was clean, and came with the (paid-for) view of the lake. The breakfast was adequate. This is not a 4* hotel - it's not even a 3. We booked 3 nights but stayed only 1 such was the disappointment. There is no hotel staff after 18:30. This is a joke for a "4-star" hotel. There is no air-conditioning and no refridgerator. No fridge + no staff = how are you meant to get a cold drink at night? Answer - walk 3km to the town and buy some... When we asked the hotel staff about the lack of fridge and air conditioning there was no concern, and no equipment was available for hire. When we checked out after 1 night there was no concern or questioning by the staff regarding any issues. I suppose they were happy to get their money for nothing. You have to enter the hotel via an underground garage at night - what a joke.
Central position. Because of central position, there was some noise on an evening from nearby entertainment.
We were attending a friend's wedding at the Castle in Malcesine, and this hotel was ideally located for this event. Very good value for money for our 3 night stay - the room was clean and attended to each day of our stay. Very helpful and friendly staff. Being right in the streets of Malcesine, it became noisy fairly early in the morning - but this was a small price to pay.
As a solo traveller the room was of a decent standard and always kept clean have stayed in many single rooms often shoved somewhere at the side ,this was one of the better rooms in which i have stayed given the price . The staff were always helpful when i needed them and left me to myself which suits me . Yhe Hotel itself was in an excellent location within the town . A pub next door which had football on being a big footie fan that was good with being away on an International weekend .Good value for the price would stay again if or when i go back. The only minor thing is being so central dont have an early night if there is live music on nearby .
The best feature of the hotel was the location as it is right in the heart of the town close to the harbour, restaurants,castle and shopping. The staff were very nice and the room clean and functional although the facilities were basic. The only thing I was dissapointed in was the quality of the breakfast. I wasn't expecting much but I did feel there was a lack in basic items such as yogurt (on some days) eggs drinking chocoalte and some fruit.
The location is exellent and price
Stayed here to attend a friend's wedding at the castle. Lovely place, Gino very helpful, providing us with a free card for the carpark which saved us a lot of money. Room was spotless, wardrobes had a funny smell though so we didn't put our clothes in. Nothing fancy but cosy and friendly for the money. Would recommend and would stay again.
The staff especially Gino were courteous,pleasant and only too willing to ensure there was nothing more we needed. The breakfasts were varied and plentifull. All in all a most pleasant and enjoyable stay u No complaints at all.
Excellent location in the center but without noise, very convenient to lake front, castle, best restaurants and public transport.
Very nice man in the reception, room was clean, breakfast was good and tasty and the location is great.good value for the mony!
Location - right in the middle of everything. 2 minute walk to the lake (go round the castle if you want to go for a dip). Easy access to shops and bars. They also provide free parking if you ask and breakfast was fine! No balcony or air conditioning - but it is a cheap and cheerful hotel!
Scenery, staff attitude, hotel grounds & facilities
excellent staff & food
Excellent service and luxorious facilities. Relaxing, silent and very romantic atmosphere.
The location was stunning. The staff were friendly and efficient, but always discreet. The hotel itself was a delightful mixture of old and new. A small suggestion. Being English I like to drink tea with my breakfast and I feel that a better brand could be on offer and Earl Grey should be available.
El personal ha sido muy amable y servicial
Céntrico sin ningún problema de localización .Parking, aunque de pago, justo enfrente el hotel.Las habitaciones sencillas y el desayuno aceptable exepto la falta de fruta.
Esta en el centro de Malcesine y se puede hacer todo el pueblo a pie.
Excellent lakeside location and very friendly and helpfull staff. I think that the overly "trendy" feel of the hotel tho may put off slightly older travellers. Excellent value for money and would go back again.
central position and views over the lake
The view of the lake Garda from the balcony.
Very different from other hotels - new, but very rough interiors and special solutions. Staff very friendly and helpful. Good breakfast
Location, room, food staff friendlyness and helpfulness, views. Quiet and relaxing. Walk into Malcesine
The service and the food were both of the highest standard. Staff are efficient, approachable and friendly. No
Location, the food, the staff and the facilities.
Very beautiful hotel on the beach of the lake. It has modern and convinient rooms. We had a room with a view of lake - spactaclular views!
very friendly and helpful staff. Arranged travel etc without any fuss. A most pleasant experience no
Facilities designed to allow for total relaxation while on holidays. No.
Everything. The location was absolutely spectacular, the staff brilliant, and everything ran like clockwork. The food was of a high quality restaurant standard. Fantastic in every respect.
Beautiful room with fantastic view
Family run hotel, interested in their guests, beautiful location - overlooking Lake Garda, all rooms with balcony, rooms with excellent specification - recently updated. Lovely gardens with enough loungers for everyone, shaded by trees, drinks and food brought to guests in the garden if they requested. Trouble-free booking of trips with reception. A number of languages spoken by staff. Tennis could be arranged at the adjacent hotel. Other guests regularly returned. Nothing at all.
The quiet and superb location on the lakeside. Nothing was too much trouble for the friendly and courteous staff. Viw from balcony
balcony view of Lake Garda, included use of spa facilities, large spacious room, very helpfull staff and great location close to centre of Malcesine but far enough away to be quiet and have great views - would definitaley recommend this hotel for anyone wanting a relaxing break on Lake Garda - Malcesine is great too - our favourite of the numerous lakeside towns that we visited. on very minor note - squash drinks instead of fresh juice for breakfast - although we found the same in other hotels in this area.
The Hotel was thoroughly enjoyable, the staff were extremely helpful and pleasant. The facilities were quite comprehensive despite the hotel being relatively small. A fantastic hotel.
The Hotel was really nice and great value for money. We particularly liked the owners attention to detail and hands on approach to the everyday running of the hotel. On small thing..it was unusually hot for October but there was no A/C
Great breakfast every morning, and handy location just a short walk outside the town
We liked the friendly staff, the breakfast, the pool area and the views. We did not like the uncomfortable beds, the small shower stalls, and the fact that the pool is unheated.
Very welcoming staff did everything they could to help. Brought a free bottle of wine to the room after they had seen my girlfriends passport and noticed it was her birthday! Will definitely stay again. For me it is a positive point that the hotel is away from the village centre as there is a bit more peace and quiet, but be mindful that you will need your own vehicle to travel to and from the hotel.
Beautiful views from front of the hotel. Great hot-tub with powerful jets. Nice garden area with comfy beds to lie on overlooking the mountains and lake. Approx 20 minute walk uphill to cable car ride to get to the top of mt. Baldo 1700 metres (highly recommended for hiking, views or mountain bikes) For the cable car to to top of mt Baldo - don't forget to pack a warm jacket. Bars with food drink etc available at the summit. At the hotel our room/bed was very comfortable. Also - free wifi internet available. Just get password at reception. Due to the fact that our trip was the last two weeks in September - it is only possible to dine at the hotel in the evening if you book a table the same morning at 10am. (difficult if you're checking in midday for one day). Car required to visit Malcesine from the hotel. Bus service available but did not avail of it. Timetables available at reception plus bus stop next door.
Very friendly, helpful staff and management, clean, excellent breakfasts. Good facilities Our evening meal was not the best, but I think perhaps we were just unlucky. It would not put me off eating there again
Excellent venue and view from hotel terrace and garden. Good food and totally relaxing experience. Enjoyed being able to relax in the spacious and well kept garden overlooking Lake Garda.
Buena localización, a pie de carretera. Muy cerca del lago y cerca de las poblaciones importantes. La conexión en coche con el aeropuerto de Verona es buena 1:15 h de trayecto.
la ubicacion En el precio que ustedes me pasaron y yo abone en el hotel, 60,00€, hay una diferencia de 15,00€ con el percioi que la autoridades italianas conceden a este establecimiento y que se encuentra colgado detras de cada puerta de cada habitacion.
Overall experience, beautiful location betwen mountains overlooking Lake Garda. As Garda hotels go, this is one of teh best. No
The catering in this hotel was very good! Food was top quality. The staff in general were helpful. Rooms very clean, beautiful location, 25 min. walk from Malcesine. Rooms lead straight onto Lake Garda.
Have been in 4/5 star hotels from Maldives to Thailand but the Maximilian is something else. This is a wow factor hotel, the staff are incredible and the facilities luxurious! Recommend an upgrade to the suites for extra luxury! Nothing
The location next to Lake Garda and the breakfast at the terrace was fabulous. We also found the tourist bus which ran to and from the centre of Malcesine very useful.
the staff attitude, large comfortable room, great dinner deal, amazing view