El hotel estaba en una zona agradable, a poca distancia de un bonito restaurante. Tranvía cada 15 minutos. Desayuno Limpieza se olvidó de pasar un día por nuestra habitación. Por el precio, debería haber un microondas en la habitación.
La ubicación era excelente, junto con el gimnasio. Disfrutamos mucho.
Excelente ubicación, en el centro de la ciudad para comida y entretenimiento a poca distancia. El personal de limpieza no sustituye a menudo los productos. No sustituye las toallas ni un día
El Madison es precioso. El personal es muy amable. Las habitaciones son espaciosas y muy limpias. El bar tiene una excelente comida y bebidas. La cama era bastante incómodo.
The hotel is really quite. This hotel is in walking distance from the downtown attractions. It also has the street car and bus line right in front of it. Which is a plus if you don't want to walk. Overall the experience is was good. There is no pool, but the two hotels next doors has a pool. I don't know if this hotel has worked out something with those two hotels so that the guest from theor hotel can use the pools or not, but when I asked about the pool the front desk clerk said we don't have one but the hotels next door do. I didn't bother to check to see if I could use their pool. The parking at this hotel can be horrible at times because the lot appears to be used by all three hotels. Parking is $12 a night regardless if you do self park or valet parking. I recommend doing the self park because during my stay I notice that most of the valet parking people from either hotels were young people. Most of the time they were always running to get someone car when the parking lot was in walking distance. A few times I did see them parking someone car it took them a while to park it correctly in the spot. Maybe it's just me but I have issues with someone rushing to get my car or having trouble parking it. So that is why I recommend doing the self park.
First opened my room door and was slammed with a disgusting BO smell that lingered in the room the whole time. Told the valet to not take my truck, just running up to room to grab something real quick. Come back down and my truck is gone, with the valet guy saying he didn't take it and didn't know where it was. Then said he didn't have the keys either. You've got to be kidding me!! He finally got ahold of one of his coworkers, who had went ahead and parked it anyway. Then had to wait longer for them to go back and get it.
Breakfast was great! Breakfast staff was friendly. Rooms were very spacious! Gym was nice & machines had TVs for use. Room floor was rather gross with set-in stains. TV was standard-def... why would I order PPV? Front desk staff left something to be desired. Cleaners would change towels after requesting they not be changed (trying to stay green)
Fácil de recorrer. La comida era buena. Cerca de otros restaurantes No hay caja fuerte, nevera o
La calidad de la gente que trabaja en el hotel. la atencion es muy buena. el hotel esta en perfecto estado, limpio, es muy lindo la verdad, y esta super bien ubicado, a 3 cadras muy cortas de beale street que es donde esta todo mas divetido de memphis e imperdible. Tienen un servicio de guarda equipajes, entonces podes salir despues del horario de entregar la habitacion y dejar las maletas ahi, eso es muy comodo. Del hotel nada, es todo perfecto la verdad.. lo malo fue que en la pagina de booking por error reserve 2 habitaciones en vez de 1, y no les importo y me cobraron las 2 igualmente. y no hicieron atencion a mi reclamo.
Muy bien ubicado. Personal muy amable. Buenas habitaciones. Buen desayuno.
Gran ubicación. Hotel agradable. Pequeñas camas dobles.
The entire facility was very nice. The beds and the bedding was very comfortable. There were several things that made this stay not rank in the good or excellent range as advertised. Housekeeping came at 6pm to clean our room. The toilet flusher worked but was almost broken. The cable didn't work in the first room we checked into. They charge $10 per day for parking, which is understandable but the key procedure to get in and out of the parking lots was never explained and was confusing, I had to use charge to my credit card to get out one time. I could have gotten the room a lot cheaper booking online instead of Expedia.
Everything was great, staff was very gracious. Had trouble with free WiFi in my room
Everything! The details were so impressive and we just kept finding more and more. It was like a scavenger hunt to keep finding more amazing touches. The front lobby is so welcoming and bright that you can't help but smile! The rooms were perfect. We felt like it was such a luxurious area, in that it was clean and perfectly decorated and the bathroom was spacious and beautiful. I can't wait to stay there again! The employees are so nice that I swear they had to pass a personality test in order to get hired on; all smiles and the friendliest people you'll encounter!
Stylish with decent amenities. Lots of small fees, $10 a day for parking, shuttles cost money, ect. Restaurants and drinks inside are ok but pricey.
All in all, it was a good stay. There was only a couple minor issues with the cleaning staff. EXTREMELY convenient, if you're visiting Graceland (which is now an all day excursion). Amenities and staff at restaurants and bars were wonderful. Everyone was courteous and very helpful. So nice to have bright, cheery professional service. We would certainly come back, and would recommend it to others. Upon checking in, we found only one wash cloth in the bathroom. I caught a cleaning staff member in the hallway and asked for more wash cloths. She had to retrieve a clipboard, find my name, and had me initial next to it in order to get more wash cloths. I felt like I was checking evidence out of a Police Evidence room. Came in the next day, and found a filthy cleaning rag on our sink counter. We called down to the desk to ask them to come retrieve it, and re-clean our sink area. After about 4 hours, no one came. we flung the nasty thing into the corner, then cleaned the sink ourselves. By the next morning, no one had come to retrieve the soiled cloth, so we kicked it out into the hallway. Someone finally picked it up. It was truly gross. Other than that, it was a wonderful stay!
Big Cypress Lodge was our favorite hotel ever! Rooms and Bathrooms were big and beautiful! Balcony overlooking the Bass Pro Shop was amazing! Very warm and welcoming. We will be back for sure! We had dinner at Fishbowl, the food was very good, and our waitress was nice but it seemed understaffed. She was the only waitress in the entire seating area where we were, we felt bad for her.
The lodge was beautiful and the amenities top notch. The staff charged us a parking fee (per day) for both rooms when we only had ONE VEHICLE. When we tried to explain this to the staff, her reply was that she couldn't do anything because the room was booked thru hotel.com. This to me was unacceptable. A rip off.
Staff, closeness to Graceland, friendly staff. Bed was not very good, too soft and not supporting.
With only 2 hotels in the immediate vicinity of Graceland (Graceland Guesthouse is not yet open), this was the nicer of the two and was very reasonably priced. Free parking, pool, AC, free breakfast. Glad we stayed here. The stock of breakfast food choices was a little low by the time we got there.
Awesome atmosphere and clean comfy rooms. Elvis music by the pool was the best!
Staff was very friendly and accommodating. Room was spacious, and clean. Bed was very comfortable. Door to room had a gap between door and door jam, large enough for bugs to get in (fortunately none did). Room smelled strongly of cleaning agent.
Clean room, fresh bedding, frig & microwave. Elvis pictures & Memorabilia. So close to Graceland. Security door did not work, Lamont window did not my work, sleep # bed did not work, outlet by beds need more.
This was the dirtiest most unfriendly hotel I have EVER stayed in. The front desk acted as though it was a bother for us to stay in their hotel. Sheets were dirty on the bed. Given a room that already had guests in it!