Hoteles en Metairie

Ventajas: Nice size kitchen and closet.

Desventajas: Double bed too small for the suite, need queen size beds. The shower faucet needs to be cleaned or replaced.

Ventajas: The room was awesome. Loved it!!!

Desventajas: There was an issue with the hot water. Got cold a couple of times in the shower. My only complaint.

Ventajas: I love the hotel

Ventajas: Staff was very helpful, rooms were big and comfortable

Ventajas: Everything! The people was nice, the check In was easy! The environment was peaceful ❤️

Ventajas: Staff from front desk to cafe were exceptionally nice and friendly - this is different from just expectations in employee training - these are just nice at their core folks!

Desventajas: No issues - stay was perfect

Ventajas: This location was ideal for our trip as we were visiting New Orleans with our kids. It's close to the New Orleans Attractions. Nice restaurant within the walking distance of hotel. The staff were professional especially the ones in the cafe.

Desventajas: Parking was little difficult

Ventajas: Copeland Tower Suites was an absolutely beautiful and well kept hotel. The bedroom & bathroom were extremely large. The mattress was so very comfortable. The city view from our 14 floor bed was absolutely breathtaking.

Desventajas: Nothing............Too bad this hotel wasn't facing Lake Pontchartrain near Causeway bridge.

Ventajas: Everything convenient to be able to stay and not have to eat out all the time. Air worked well, bed was very comfortable.

Desventajas: Sofa and chairs were not comfortable at all. The location of this hotel is hard to find, and parking is not good.

Ventajas: I was very impressed with this hotel! Will definitely stay again. The breakfast was good, the parking was okay. There was a wedding happening and they didn't seem happy with the lack of parking but as a hotel guest we were happy! The staff was very nice

Ventajas: The breakfast was better than average. We enjoyed the variety of items.

Desventajas: The parking is somewhat confusing and a little scary.. Especially if you are not familiar and coming in after dark.

Ventajas: Location is within 15mins from lots of places in the city

Desventajas: Breakfast should be included

Ventajas: Coffee set-up was good and had a good Happy Hour set-up.

Desventajas: The bed was uncomfortable. The staffer put me next to the side entry door (too much noise with incoming and outgoing guests).

Ventajas: Everything was Great we will definitely stay again while in New Orleans....

Ventajas: Central location, personable staff.

Desventajas: High cost did not meet low comfort level. Mattresses were extremely uncomfortable.

Ventajas: Great stay.

Desventajas: The photos are very misleading when booking the king studio suite vs the queen double-beds suite. Caution: there are no queen rooms that are separated from the living room - like the pictures clearly show on their website AND on booking.com website!!! And some days the rooms weren’t all the way clean. See the pictures below.

Desventajas: When we arrived, there was no one at the front desk. We waited approximately 10-15 minutes before the manager left a staff meeting being held in the dining room. She apologized profusely that no one was at the desk to greet us and said that there was a staff member who was supposed to be at the desk but must have been detained on a phone call in the back. (The front desk also has a phone available for staff to use.) However, when we returned to the hotel around 9:00pm, again, there was no one at the front desk until a staff member came out from the back. I don't believe I've ever had this situation occur during extensive travel. When we were leaving the hotel the next morning, we stopped at the front desk to let the staff know that our son would be staying that evening and requested that housekeeping make up the sofa bed. The front desk attendant wrote our room number down on a sticky note and indicated she would communicate our request to housekeeping. When we returned to our room Saturday evening, the sofa bed was not made up so I contacted housekeeping. I explained my request, but was asked by the housekeeper to call the front desk because she spoke limited English and did not understand my request. I then contacted the front desk, but was told by the front desk attendant, "I've never heard of housekeeping making up the sofa bed. Guests make up the sofa bed if they want to use it." Again, l've traveled extensively, staying at medium-priced to luxury hotels, but have never had do-it-yourself bedding. And if this is the policy of this hotel, why wasn't I informed of this when I made my initial request to the front desk assistant that morning? It was a strange stay to say the least.

Ventajas: The staff was awesome.

Desventajas: The water pressure was a little weak.

Ventajas: The environment, very neat...attendants.. Very professional... Facilities.. Very standard

Desventajas: Labelling of the food items...for Muslims guests not to eat pork unknowingly

Ventajas: The hotel was excellent and the location was very convenient for business and pleasure.

Desventajas: I had paperwork missing from my room and apparently it was not turned into the lost and found. I also did not receive a folio at check out nor via email yet!

Ventajas: Como todas las cadenas Hilton la comodidad lo mejor, el desayuno increíble, excelente ambiente y amplitud, al frente del hotel existe un supermercado dónde encuentras lo que requieras, el barrio francés queda solo a 15 minutos en auto y el aeropuerto es a solo a 10 minutos

Ventajas: The front desk staff was amazing. We stayed for the weekend of our wedding. The lobby turned out great to take pictures in.

Desventajas: The cleaning staff needed to pay a closer attention to detail cleaning of the rooms. It was little things. But still shouldn’t have been missed.

Ventajas: We liked that it Was clean the rooms were nice and spacious it's served a very nice breakfast and a light dinner

Ventajas: Staff at this facility are amazing very friendly and accommodating.

Ventajas: La distribución de la habitación es más como un apartamento para permitir una estancia prolongada, aunque acabamos quedándonos sólo una noche. Nuestro hotel ofreció un desayuno caliente hasta las 10 de la mañana, lo que fue conveniente para nosotros con nuestros dos niños pequeños. Fue nuestra primera estancia en el Residence Inn como familia y tengo la intención de volver a utilizarlo en el futuro.

Desventajas: La línea de desayuno caliente y el comedor estaban abarrotados a las 9 de la mañana, pero supongo que es de esperar para un servicio popular con muchas familias y grupos de turistas. ¡de lo contrario no tengo ninguna queja importante sobre este hotel!

Ventajas: Location, quiet, clean, and comfortable

Desventajas: No

Ventajas: I am always satisfied when I stay at this hotel. The two bedroom suite was amazing for a family of five.

Ventajas: The bed was the softest i have felt yet...

Desventajas: N/A

Ventajas: Good breakfast

Desventajas: Poor shower pressure and barely any hot water.

Ventajas: Breakfast was good. Room was clean and in an excellent location.

Ventajas: The location was convenient and easy to get to. The room was very clean and comfortable.

Desventajas: We had some issues with the key card, but it finally worked and seemed to get better the more we used it.

Ventajas: We left before breakfast as we have family that are gluten free and there was little they could have except eggs yogurt and fruit. we went to a restaurant instead that had gluten free options

Desventajas: Gluten free options should be provided such as bread or English muffins ,

Ventajas: Room space and everyday needs

Desventajas: None

Ventajas: large comfortable room

Desventajas: For breakfast the eggs were a little cold both days. Everything else was just fine.

Ventajas: Excellent room and great price. an older property but well maintained. The workout room is excellent - 3 ellipticals, 3 treadmills, plus free weights.

Desventajas: the breakfast was fine. Very crowded.

Ventajas: La comodidad de las habitaciones, son amplias. La cocina muy bien equipada.

Desventajas: La limpieza de la suite hubo días q pudo ser mejor. No siempre dejaron lo necesario como x ejemplo, papel higienico.

Ventajas: Estuve allí dos noches por negocios y prefiero hospedarme en la zona de Metairie. Mi hotel habitual había perdido la mente por el precio que querían, así que busqué una alternativa más barata y el dormir Inn estaba bien de precio. El personal era muy agradable, la habitación estaba limpia y bien equipada y la ubicación era perfecta para mí. No soy una persona que desayuna, pero parecía buena y tenían yogur y bagels, así que estaba feliz. En general, es una buena relación calidad-precio para esta época del año y una propiedad muy agradable.

Desventajas: Porque paso más de 60 noches al año en hoteles por negocios. Normalmente tengo que pasar tiempo por la noche y temprano por la mañana en el escritorio de la habitación. ¿por qué algunos hoteles tienen que poner las sillas más baratas e incómodas en sus escritorios? Preferiría tener una silla sin brazo recta que esa silla de tortura que tenían en la habitación.

Ventajas: La habitación era muy cómoda, un diseño atractivo. Instalación segura. Buena relación calidad-precio.

Desventajas: La ubicación no está mal, pero a unos 20 minutos en coche, sin tráfico del Barrio Francés. No hay mucho que hacer en los alrededores del vecindario

Ventajas: Los empleados eran muy agradables

Desventajas: Las habitaciones están sucias y duchas. Gross

Ventajas: Nos dejaron hacer el check in temprano cuando estábamos conduciendo de fuera de estado. También nos dejaron ver la habitación antes de hacer el check-in. Tienen desayuno gratuito y si no se puede hacer a tiempo se puede conseguir una bolsa marrón preparada para usted después de llenar un formulario y recoger en cualquier momento. Limpiaron nuestra habitación muy tarde, así que pudimos dormir. El personal era amable, servicial, complaciente y el registro de entrada y salida fue sencillo.

Ventajas: Gran relación calidad-precio! Buenas camas, TV de pago, etc...

Ventajas: Breakfast is good

Desventajas: Mattress I need comfy Pillows is too plush

Ventajas: The staff was very friendly and accommodating. The breakfast was good and the rooms were clean.

Desventajas: The elevator was very hot.

Ventajas: El tamaño de la habitación

Desventajas: El colchón muy suave

Ventajas: Nice room and friendly personnel.

Desventajas: My room was extremely noisy due to a road outside my windows, which kept me from sleeping.

Ventajas: Good breakfast

Desventajas: Room had overpowering odor of urine.

Ventajas: cercanía al aeropuerto y que cuando detectamos que la cartera que dejamos en un bolsillo de la cazadora, apareció en otro lugar y que nos había faltado dinero, tuvieron el detalle de revisar las cámaras. Nos llamaron indicando que no habían detectado ninguna entrada extraña en la habitación.

Ventajas: N/A

Desventajas: Musty room. The door to the hallway from the room did not lock with the deadbolt and the separation around the door frame was large enough for a person to come through. Not enough parking spaces

Ventajas: very large room

Desventajas: nothing

Ventajas: Staff was nice and energetic!

Desventajas: Parking not so good and the elevator is slow, but overall I enjoyed my stay

Desventajas: Something bite me on the neck.

Ventajas: The staff was knowledgeable

Desventajas: No

Ventajas: Clean and well maintained, staff was very nice. Free breakfast which was ok, waffles, oatmeal, hard boiled eggs, yogurt, breads, bacon and eggs. Basic but fine. Nothing fancy, just a good, basic hotel.

Desventajas: No problems with our stay.

Ventajas: El personal era genial. La habitación era espaciosa y estaba limpia. Nada solo tuve un problema que fue resuelto de inmediato. Buen desayuno que estaba incluido con la estancia.

Desventajas: Un poco ruidoso. Se oyen los huéspedes de las habitaciones contiguas. Las ventanas estaban siendo reparadas haciendo imposible dormir hasta tarde.

Ventajas: free covered parking on site

Desventajas: the musty smell in the room. the price.

Ventajas: Muy buena la ubicación, zona muy segura y de muy buen nivel, las instalaciones impecables, las habitaciones en perfecto estado todo como nuevo, servicio de habitación diario excelente, la limpieza excelente, el desayuno muy bueno, la relación precio valor excelente, lo recomiendo y cuando vuelva a New Orleans repito mi estadía en este hotel.

Ventajas: Very nice hotel, however, on arrival we were told that our reservation was cancelled. Fortunately, the staff was super accommodating and was able to meet our needs.

Desventajas: Location is very difficult to find. Even with GPS we were driving in circles for a considerable amount of time. Better signage is definitely required.

Ventajas: The property is very clean and comfortable!

Desventajas: No dislikes!

Ventajas: Everything was Beautiful

Desventajas: Can't st nothing

Ventajas: Nice room and lobby

Desventajas: Internet very poor.

Ventajas: The bed was nice and comfy.

Desventajas: In the particular room we were in, the shower was designed so that you would have to stand under the cold water and wait for it to warm up. We didn't have the option of turning on the shower and wait for it to warm up before going in.

Ventajas: The hotel is nice ,very clean and everything good

Desventajas: Everything is good...

Ventajas: Free breakfast was delicious.

Desventajas: Bathroom facilities for ballroom.

Ventajas: Nice clean convenient. Very comfortable. All good.

Desventajas: A little difficult to find because we don’t know the area but no big deal.

Ventajas: Very comfortable bed. Beautiful breakfast. Cool atrium. Easy parking

Ventajas: Everything was nice until a roach appeared in bed w/me

Ventajas: Gran personal, cómoda y limpia, y buena ubicación para autopistas, restaurantes

Desventajas: Tuvimos dificultades con la televisión. Dos veces tuve que llamar al personal para venir y restablecer la televisión. Una vez era muy tarde cuando se paró. La última vez que no me reinició

Ventajas: Los desayunos eran fantásticos por la mañana, la mayoría del personal con el que nos encontramos era amable, buena ubicación para las autopistas, el personal de limpieza era muy amable y vino a vernos de inmediato por la mañana para ver lo que necesitábamos. El agua de limón en el vestíbulo siempre estaba refrescante

Desventajas: La piscina no está climatizada, así que no se podía ir a nadar A un caballero que estaba limpiando, que nunca sonrió o dijo hola. Él siempre te miraba loco.

Ventajas: El desayuno era bueno, sabroso y caliente

Desventajas: No hay suficientes carros botones

Ventajas: El hotel parece estar más en las líneas de sólo para viajes de negocios. La habitación estaba bien para el precio; sin embargo, no me volvería a alojar allí. Me cobraron dos veces por mi estancia, pero el personal ayudó lo mejor que pudo para corregir ese error. La limpieza no era todo genial. Las fotos en línea realmente no coinciden con lo que usted ve a la llegada. La alfombra debe ser limpiada o cambiada y la habitación olía un poco vieja. La ubicación es buena. Pude llegar a todo en cuestión de minutos.

Ventajas: Habitación cómoda ubicación, excelente desayuno

Desventajas: Tidi estuvo increíble

Desventajas: Unfortunately, the electricity was out of power.

Ventajas: Location. Comfortable bed.

Desventajas: Poor room cleaning (four days in a row), sterile room decor and musty smell in all rooms, elevators and public spaces. I would NOT recommend this hotel.

Ventajas: Buen desayuno

Desventajas: Arreglo de habitaciones

Ventajas: Our stay was wonderful . Couldnt of ask for better. Our hotel was a great experience. Would highly encourage anyone to stay there .it was our home away from home. the staff was excelent. Beautiful place to stay. Would encourage snack vending machanies we love our stay.

Desventajas: vending machines for snacks

Ventajas: Close to shopping and restaurants. Sizable bathroom.

Desventajas: N/A

Ventajas: Convenient location near a big mall and the highway. French quarters was 15 minutes away with the car.

Desventajas: There is a cockroach in the room! Fortunately they gave us another room.

Desventajas: Location. The entrance is not visible far enough to know you are there. We missed it the first time and had to go around the block.

Ventajas: Right off freeway.. Great location!

Ventajas: Placement in city. Ease of getting to public transportation. Staff friendly.

Desventajas: We lost electricity over night. No back up generator to give us something as simple as a light source. Weird for a city that deals with hurricanes and tropical storms regularly. Prices were already high due to music festival.

Ventajas: Location

Desventajas: Had a slight odor in our room. I had to go by an air freshener to get rid of the odor. The carpet leading to the rooms was old requires replacement.

Desventajas: Staff in the kitchen was super loud, could hear every word. the grounds echoed with people yelling on and off all nite- early morning

Ventajas: El hall de entrada y el aparcacoches nos dieron un buen servicio.

Desventajas: Las habitaciones no corresponden a los estándares de Marriot; están anticuadas y sin el mantenimiento adecuado. El cuarto de baño es pequeño y no tiene mini bar. El servicio de limpieza es tan pobre; se limitan a hacer las camas y cambiar las toallas; realmente malo!

Ventajas: Tranquilo, lejos de la locura del barrio francés. Las habitaciones estaban limpias y las vistas del lago era increíble. Todo el personal era muy amable y servicial. La piscina también era muy agradable, así como el restaurante.

Desventajas: La gente que trabaja allí era tan grosera con los clientes. El servicio de limpieza era tan malo. Les pedí que limpiaran nuestra habitación cuando salí, pero cuando regresé, FINGIERON como si hubiesen limpiado la habitación, pero vimos cosas sucias por todas partes y fueron muy groseros con los clientes. No recomendaría el hotel para quien quiera ir a Nueva Orleans.

Ventajas: El personal era muy acogedor, el aparcamiento gratuito era una ventaja!! Desayuno y almuerzo!!

Ventajas: La habitación estaba limpia y era cómoda.

Desventajas: Nos registramos a las 4pm y 1 de nuestra habitación no estaba lista. El personal le informó que puede conseguir otra habitación, pero no tendrá una cama doble. No queríamos esperar 1-2 horas así que acordamos. No una vez a través de toda esa conversación conseguimos una disculpa para la inconviniencia. El personal nos informó que la habitación fue pagada a través de booking.com y pidió una tarjeta de crédito para los gastos incidentales. Sin embargo, la tarjeta fue cargada al final de la estancia y un personal diferente nos informó de booking.com no nos cobró inicialmente. Tuvimos que conseguir el pago cambiado a la tarjeta que inicialmente pensamos que se cobró en booking.com También, tuvimos que conseguir un pase cada día para utilizar la aptitud y la piscina.

Ventajas: Loved the location! Very beautiful building, nice lobby entryway, clean rooms, & great bar area/restaurant area. Valet parking was great as well!

Desventajas: I'm still waiting for the invoice!

Ventajas: The location and lake views were great

Desventajas: The staff wasn't very accommodating. They also wouldn't assist with my hotel rewards perks.

Desventajas: No mini fridge. No room serine. No one came to clean while we were out. No extra towels.

Ventajas: Staff

Desventajas: Parking cost

Ventajas: Room had a great view.

Desventajas: Lamps were rusty, tape on the ceiling, and could use some over all updating. Pool area & pool needs updating

Ventajas: The location was perfect. The process for check in and out was simple. The rooms were clean and nice.

Desventajas: The toilet was running most of the night. The staff did not tell me about breakfast or any other amenities offered. The bath towels smelled of chemicals

Ventajas: Great service.

Desventajas: Hotel shouldn’t charge $3.50 for VASA pure water 1 liter that is placed in the bathroom. As the lotion, shampoo, conditioner n shower gel it should be a courtesy. This is the Big Easy with 95-100 degree temps here when hot!! Parking in another owners garage connected to hotel is $20 each time you leave n return — quick thought to stay confined in your room! LOL!

Ventajas: Good stay ! The buffet breakfast was great! The room was good! Lots of room in the sofa bed suite and close to where we needed to be ;)

Ventajas: Beautiful hotel, super comfortable bed, smart tv Will book again

Desventajas: Didn’t care for the fee for parking. Would think that paying for a room would include parking

Ventajas: Very easy to get too. Close to shopping and the view of the lake and causeway was beautiful!

Desventajas: The menu for the restaurant is a bit limited but there is dining all around the area that is easily reachable.

Ventajas: Muy acogedor, cómodo, tranquilo

Ventajas: Cleanliness !

Desventajas: Wish there was Continental breakfast offered.

Ventajas: Staff was very friendly. I was able to check in early. We enjoyed our stay and the location was great for the plans we had.

Desventajas: My suggestion is to staff the Bistro better. They were slammed at peak times but were very cordial. Housekeeping as a bit disappointing in that they did not make the beds daily. They did provide fresh towels.

Ventajas: the staff

Ventajas: The room was extremely clean and updated. The lounge food and evening host was first class all the way and made our trip memorable. Thank you we will be back.

Ventajas: El alojamiento está muy cómodo y está en una ubicación estratégica para visitar lugares de interés.

Desventajas: No hubo nada que no me gustara la verdad

Ventajas: Location

Desventajas: Not enough towels, no breakfast for 2nd day. I paid for breakfast and hotel for a family wedding and my guest was charged for the stay.

Ventajas: The room was clean and the bed was comfortable. Hotel staff were very helpful and friendly

Desventajas: Although the bed was comfortable, the couch was very uncomfortable. Furnishings haven’t changed in the last 5 years including the 8X10 pictures on the walll

Ventajas: Location

Desventajas: House keeping staff on floor were not friendly.

Ventajas: I liked the location and room! Staff was really nice

Desventajas: I didn’t like that on our first night after getting married that day we had to switch rooms because there was a huge roach that crawled across the wall (I’m deathly afraid) I’m not sure if it was because off the room having a balcony or what but I didn’t like it! The staff gave us another room right away and the rest of our stay was great!

Ventajas: Everything was great. Location was close to all the activities we planned.

Desventajas: Everything was great.

Ventajas: This hotel was quiet, clean, and new, pretty much the opposite of all the other hotels in New Orleans. I felt comfortable and as though I could relax, I did not feel grossed out because it was dirty or falling apart. Very clean, very important.

Desventajas: Everything was great.

Ventajas: Great customer service!!! The housekeeping manager runs a tight ship. I say that because she was telling the expectations for the week while I was walking up. I took it as the standard one cleanliness MUST BE BETTER THAN Great! This location was beautiful and the staff was nice and it was BEYOND CLEAN!!!

Desventajas: The breakfast should not be a extra charge

Ventajas: El personal de recepción era amable

Desventajas: Las puertas de la habitación se cerraron de golpe, por lo que fue una noche y una mañana con muchas interrupciones. Además, las paredes eran finas, por lo que podíamos escuchar el vecino de al lado, así como la música del personal de limpieza (muy lata). La ubicación era difícil de navegar. No me informaron de una recepción mencionada en otras reseñas.

Ventajas: I enjoyed having the complementary breakfast. It was convenient and very well stocked with many breakfast items.

Desventajas: Maybe having a few small water bottles available next to the juice.

Ventajas: Nothing

Desventajas: Nothing

Ventajas: Friendly and helpful staff.

Ventajas: everything was good and i will return again.

Ventajas: Staff insured we had no problems with the room. Nice beds.

Desventajas: No. Room did show some war but nothing extreme. I would stay there again.

Ventajas: the staff

Desventajas: The room was dirty and smelled very bad

Ventajas: Yes yes

Desventajas: Our room connected to another room by only a padlock

Ventajas: Staff were helpful

Desventajas: Misunderstanding about the price and the way y’all took more money from my card

Ventajas: The customer service was excellent. Our flight came in early and Brit let us check in early. The hotel was very clean and the breakfast was great!!!!

Desventajas: Everything was great

Ventajas: Staff was accommodating Took the time to make sure it was done right if you neede help

Desventajas: No

Desventajas: Pagar por el aparcamiento

Ventajas: All was well. Room was perfect size and noise level was great.

Desventajas: All was good

Ventajas: Excellent staff.

Desventajas: The furnishings were quite old (mattress was saggy, lamp was falling apart). Also, the air conditioning worked, but poorly.

Ventajas: Bathroom tub fixture was broken but Cleavland repaired it quickly.

Desventajas: $14.00 for breakfast!!!

Ventajas: Comfortable room and friendly staff.

Desventajas: Faucets were loose in bathroom.

Desventajas: Most of the day on Sunday there was no cable tv nor any wifi access.

Ventajas: Water pressure in the shower was good and the tub drained

Desventajas: Not a 3 star hotel. Room needed painting. Sink didnt drain pipe for showerhead was loose. Person at check in talked so fast and low she was difficult to understand. I feel mislead by this hotels 3 star rating

Ventajas: Location is excellent. Lakeside mall is down the street. Plenty to eat.

Desventajas: The smell in the room was over the top! The market was damp as if it was cleaned due to heavy stain and never dried. I'm convinced the ac doesn't work. From 308 stay at 66 degrees the whole time and it was never cold in the room. great location.

Ventajas: I didn't eat there. It was too expensive.

Desventajas: It's basically a nice hotel, that seems to be neglected. Front lobby door broken, lots of scuffs on the woodwork and stains on the carpet, broken lamp in my room. I expected Sheraton to do better.

Ventajas: The staff was great, the room was spacious and clean. Would stay here again anytime.

Ventajas: Everything was great quiet, elevator did stall on us but the next morning maintenance was on it. Front desk clerk at check in (11/23/19) (between 430 5am) was awesome she helped over the phone and remembered me upon arrival, I did not get her name.

Desventajas: Security guards was using the restroom in the parking garage (11/23/19) (between 430 5am)as we were unloading our luggage.. Awful and he saw us and still proceeded

Ventajas: Good location and ample parking.

Desventajas: Slow drains. Double beds.

Ventajas: Price, free parking.

Desventajas: No

Ventajas: Estaba limpio

Ventajas: Excelente estadía!! Amabilidad, limpieza y comodidad al maximo

Ventajas: El personal era cortés y servicial.

Desventajas: Las instalaciones eran mediocres en el mejor de los casos. La ducha accesorios estaban sueltas. Trabajo de azulejos en el baño. pobre Parece barato.

Desventajas: El personal de recepción no era muy conocedor para resolver problemas.

Ventajas: La habitación estaba limpia y la cama era cómoda.

Ventajas: Era un lugar barato para alojarse y venía con todas las comodidades estándar de la suite, como caja fuerte, cafetera, microondas y nevera. No usamos la piscina y no puedo comentar sobre eso.

Desventajas: Todo estaba muy pasado de moda y necesitaba un reemplazo o una limpieza profunda. La habitación supuestamente era para no fumadores, pero olía a los cigarrillos. La alfombra estaba sucia y el sofá probablemente había estado allí desde los años 80. La primera noche no había agua caliente en el baño. El hotel también estaba bajo reformas cuando nos alojamos y había paredes pintadas a medias por todas partes. Esperemos que la renovación ayude en el largo plazo.

Ventajas: Absolutamente nada.

Desventajas: No había agua caliente en el grifo del baño. Olor a humo. Sin extractor de baño. Puertas de acceso abierto fuera de las 24 horas del día. La caja fuerte no funcionaba. Bañera desconchada. Alarma de incendios se disparó y el gerente no sabía la razón. Sospecha de sangre en las sábanas.

Ventajas: Conveniente y seguro. El personal era muy amable y servicial. La habitación estaba limpia y la cama era cómoda. Precio razonable. Que prácticamente cubre lo que buscas en cualquier hotel.

Ventajas: limpio, tranquilo, olía fresco

Desventajas: El desayuno "gratuito" y "estrictamente continental" cuesta dinero (un Consejo) en IHOP y no valía la pena.

Ventajas: El personal y la ubicación.

Desventajas: No había agua caliente.

Ventajas: IHOP está al lado

Desventajas: Limpieza Servicios

Ventajas: friendly staff

Desventajas: mold in the carpet. strong chemical smell after they cleaned the room. In the end I got another room with similar issues( it was a little better)

Desventajas: Less than 10 min after arriving to the room we realized the carpet was wet, 1 of my luggage bags was soaked. The smoke alarm went off after we opened the balcony door and the front desk clerk said it was due to humidity. We waited an hour for breakfast.

Ventajas: The location and accessibility

Desventajas: Hotel advertised breakfast, what they gave me was much less and very disappointing

Ventajas: It was clean and quiet

Desventajas: The only entrance was in the front and it was a long hike to our room with luggage

Ventajas: The workers are amazing! They helped me satisfy all my needs. I will be back

Ventajas: Ease of access to highway.

Desventajas: Quality of room. Outdated and dingy.

Ventajas: Location

Desventajas: Continental breakfast

Ventajas: Very clean rooms. Nice hotel.

Desventajas: The website stated it included breakfast. Breakfast was one biscuit and one drink next door. They should state a breakfast snack.

Ventajas: I liked the lobby and the luggage carts

Desventajas: The room was actually dirty, there was even bugs in the bathroom. There wasnt any black out blinds on the glass door and the slat door they had over the glass door did absolutely nothing to stop the light from coming in in the morning And so much more.

Ventajas: La ubicación

Desventajas: Que me cobraron mucho más del valor de la reserva, sería bueno que me regresen esos valores de más, gracias

Ventajas: The only good things about this hotel was the location and the front desk clerk was very friendly and helpful.

Desventajas: Beds were awful. The bathroom hadn't been updated in 20 years or so it seems. the "FREE" breakfast is a voucher for the attached IHOP for Continental Only (which is one bread item and one drink). The service at IHOP was awful since we were using a voucher

Ventajas: Sink and shower water drained poorly mattresses was worn out and breakfast was a cup of coffee and toast

Desventajas: The room and breakfast

Ventajas: La suite era espaciosa, satisfizo todas las necesidades. ¡la ubicación era perfecta para moverse entre eventos y restaurantes fantásticos! ¡conocí a muchos otros viajeros! ¡una experiencia fantástica!

Desventajas: La prueba de la alarma de incendio del viernes hizo que saliéramos antes de lo que habíamos planeado. Fuerte y alta. Se agradecería tener una televisión en la sala de estar de la habitación.

Ventajas: Close to airport. Free airport shuttle.

Desventajas: The shower didn’t work.

Ventajas: Nothing. However, the staff are friendly and accommodating. We requested a room change and the hotel clerk provided it immediately. Unfortunately, the second room was not much better than the first, just bigger.

Desventajas: The room decor needs updating. The carpet was dirty and old as well as the curtains. Actually, everything looks old after you leave the lobby. The head board on our bed was peeling, and the ceiling where the air vent was appeared to be a little bowed and brown from leakage.

Ventajas: everything

Desventajas: Everything was GREAT!

Ventajas: The TV didn’t work. Internet was inadequate. The room was ice cold and temperature was in Celsius. The room reminded me of a cheap hotel. I won’t stay there again.

Desventajas: The TV didn’t work. Internet was inadequate. The room was ice cold and temperature was in Celsius. The room reminded me of a cheap hotel. I won’t stay there again.

Ventajas: The hot shower was delightful.

Ventajas: I liked the service personnel. They had great attitudes and were easy to work with.

Desventajas: Need better restaurant quality. Shouldn't have to ask twice for roll away bed. Should get my room cleaned at a decent/consistent time. Not having the A/C unit drip in the room. Not having linens piled by the elevator would be an improvement.

Ventajas: Nothing

Desventajas: Dirty, room was dirty, stunk like mold, carpet was constantly wet. Overall a horrible hotel. Nowhere close to being 3 Stars. I’ve stayed at 2 Stars that were 200% better than this.

Ventajas: I liked the hotel,very clean and very friendly staff

Desventajas: I don't have comment ...

Ventajas: The elevators are very small. The bathroom was very small. Housekeeping clean the room but didn’t leave no clean towels. Other then that the hotel is great. It was a 20 buck Uber ride to The French quarters.

Ventajas: The staff were super nice and willing to help. We booked this hotel because of airport shuttle.

Desventajas: Needs remodeled. Had a musty smell upon entrance. Our room on 8th floor was dated.

Ventajas: Front Desk Check In Was great

Desventajas: This is a solid 2 star Holiday Inn. Maybe a 2 1/2. Definitely not a 3 Worn out hallways and common areas Hotel needs a makeover badly.

Ventajas: Todo el mundo era agradable, todo estaba limpio, la piscina estaba fresca y el jacuzzi estaba burbujeando caliente como me gusta, volveré

Desventajas: No había desayuno gratis como la mayoría, pero tienen un buffet de desayuno que puedes pagar 10 dólares

Ventajas: Fácil acceso desde la autopista

Desventajas: Dieron la ducha para discapacitados. Baño sucio

Ventajas: Reservamos dos habitaciones, pero cuando nos registramos, de alguna manera el personal de recepción sólo encontró una habitación reservada. Les tomó un tiempo conseguir que las cosas se aclararan, pero ella fue agradable y servicial a la hora de encontrar dos habitaciones en el mismo piso. Esperamos unos 40 minutos para nuestras habitaciones. Las camas y las almohadas eran cómodas.

Desventajas: Una de las habitaciones que teníamos no tenía una pequeña nevera o microondas. El tirador interior de la puerta se rompe, pero se arregló inmediatamente. También parece que falta una silla en la habitación. No había suficientes toallas en el baño y no había secador de pelo. La alfombra era un poco pequeña y vieja.

Ventajas: El personal era estupendo y muy amable. Bien informados y dispuestos a ayudar en todo momento.

Ventajas: Limpio, agradable, aparcamiento gratis, buena ubicación y a 15 minutos del centro de la ciudad..

Desventajas: Habitación pequeña. La ducha estaba atascado. Un montón de interstate ruido de tráfico.

Ventajas: Cerca del aeropuerto

Desventajas: La habitación no la limpiaban muy bien

Ventajas: el personal y la gerencia fueron muy complacientes

Desventajas: este es un hotel antiguo que fue "renovado" recientemente, sin embargo, es un tugurio. Tuve que cambiar de habitación dos veces porque mi primera habitación tenía un alcantarillado como el hedor que venía del baño. Luego me mudaron y mi nueva habitación olió como orina y la alfombra estaba húmeda. Tuve que dejar el hotel temprano e ir a otro hotel.

Ventajas: No esperaba mucho, pero me sorprendió gratamente, la ubicación es excelente en lo que se refiere a cualquier cosa y todo lo que pueda necesitar. Sin embargo, fuera de los barrios franceses, nos llevó unos 25 minutos con el tráfico para llegar al centro. Si busca no gastar mucho dinero y aún permanecer en un lugar limpio y en una buena ubicación, definitivamente es asequible y vale la pena. También el aparcamiento es gratuito, así como wifi. Me quedaría de nuevo.

Ventajas: Barrio seguro, personal amable, bar en el vestíbulo. No tengo ninguna queja! Sin duda me alojaré de nuevo allí!

Ventajas: El personal era muy buenas habitaciones eran bonitas

Desventajas: Zona de aparcamiento mal no las puertas laterales

Ventajas: Cama

Desventajas: Habitaciones pequeñas cuando reservas una habitación más grande y luego confirmar para una habitación grande y tu cama sólo cabe y una silla pequeña, me gustaría ver las habitaciones más pequeñas

Ventajas: Clean

Desventajas: Ok, so when I checked in I was hit with a 50$ incidental fee, the front desk staff were rude and unhelpful. Called down to ask for towels (there were 3 and we have 4 guests), was told “that is not a service we provide”. Wait, what?? Again front desk staff rude and she hung up on me. Got very condescending with me. I had surgery last week and am unable to just run down to the desk for the towels. She finally did bring up a few, after repeated calls to desk. I am still very upset over the 50$ fee, they acted mad bc I booked thru a 3rd party and the other guy working said very sarcastically “I’m so sorry you tried to get a cheaper rate booking thru 3rd party but that’s your problem”. The charge was not on the website, the hotel website or any communication from booking.com. How is that even legal? Once again let me state how rude and unhelpful the staff is here.

Ventajas: The bed was comfortable.

Desventajas: It had a smell, parking was horrible and prior checking out I told the front desk agent the ppl on the third floor loud and she was like fake smile like it’s a lot of ppl out of town. Just didn’t care i would not be returning

Ventajas: Close to airport with a free shuttle

Desventajas: Hallways were damp with dehumidifiers plugged in ,ice machine was broken ,room door had to be slammed with force to close fully ,room carpet had a huge sticky spot on it ,bathroom outlets didn’t work and room needed a deep cleaning overall. Gros

Desventajas: They didn't allow us inside as we don't have credit card, and they don't accept cash or debit card/online payments

Ventajas: The staff was nice. The location was convenient.

Desventajas: The water drainage in the bathroom was very slow. Poor water pressure. And there were two "alive" baby roaches noted in the room. The linen on one of the beds was not clean. There was a brown smeared stain on the side of the fitted sheet.

Ventajas: It was clean and staff was courteous. Checking in was quick.

Desventajas: The door to room did not close properly. It looked as if it had been kicked in at some point and hinges did not support the door. Door had to be pushed hard to get into frame to close.

Desventajas: I didnt like that my room door room 405 barely closed it was broken had to struggle to make sure it was closed

Desventajas: Maintenance was poor. Front door wouldn't shut bathroom door wouldn't shut. Elevators were dirty. Outdated tv's . the lobby was loud. Dinner was not good was there over n hour and never got my food. Housekeepers had stuff all over the hallways. Had to park across the street

Ventajas: The front entrance

Desventajas: Parking space

Desventajas: Dirty bed clothes, not enough towels for number of guests

Desventajas: Location

Ventajas: The lady who checked me in at the overnight hrs. Super nice and sweet.

Desventajas: is just a dirty smelly room and not well taken care hotel. My bathroom towel had a yellow large bugger.!

Ventajas: El desayuno continental gratuito es delicioso! Recepción amable

Desventajas: Desafortunadamente tuve que cancelar la reserva debido a cambios en los planes, pero no me devolvieron ningún dinero.

Ventajas: Fácil acceso. Justo al lado de la carretera. No muy lejos del aeropuerto. Tienen excelentes fotos en línea. Reservé en KAYAK y las fotos eran increíbles.

Desventajas: Está justo al lado de la autopista. No hay vistas y tráfico continuamente. El edificio parece viejo, anticuado y estereotipado, típico hotel tugurio cerca del aeropuerto

Desventajas: Las instalaciones necesitan ser actualizados. La puerta estaba rota.

Ventajas: Vladmir Putin of Russia runs the property as front desk staff Sherry and maintenance man who tries to open door for me this morning and as housekeeping staff. Vladmir Putin lives in the USA and spies on Americans. Vladmir Putin is also Mikey Patel of Baymont Inns and Suites in Baton Rouge LA and works at Denny's as Gaula. I don't like that Vladmir Putin is allowed to live in the USA.

Ventajas: The beds were comfortable, the location was great and the lady at the front desk was very friendly and nice.

Desventajas: The drainage in the tub was very very slow. The hotel is old, needs an update. The elevator was really dirty & nasty.

Ventajas: The beds were comfortable and the staff was friendly.

Desventajas: The room smelled like someone peed all over the carpet.

Ventajas: La ubicación con relación al precio

Desventajas: La limpieza de la habitación y del hotel en general

Ventajas: My room was very clean and comfortable. Bathroom was in good condition, no clogging or slow drainage. Good breakfast (could be offered a little later, though; the kitchen is open from 6 am to 9 am). There's a Denny's right next door. I enjoyed my stay.

Desventajas: We didn't always have a parking spot right in front of our door, as promised by the desk clerk (which we didn't expect or even ask for). The sheets and coverlet had stains (which are permanent and probably couldn't be washed out).

Ventajas: The price.

Desventajas: The towels were dirty and had hair on them. There was a mouse in the restroom. Drug users wandering around at all times of the night knocking on my door. Very noisy outside. This hotel definitely is not a 2.5 star hotel is easily a 1 star hotel.

Ventajas: The Location.

Desventajas: Internet and phones was down during my whole stay and their was trash in the draws and behind the furniture. Room 147, I'm sure it's still there smh.

Desventajas: Deadbolt did not work from the inside. Upon leaving the deadbolt lock was stuck open

Ventajas: When I checked in, lady was rude and tried to be intimidating. She tried to put me in smoking room. The

Desventajas: The room had debris on the floor. There were dust mites in the bed. You could not adjust the tv volume.

Ventajas: La picina

Desventajas: La limpiesa del cuarto

Desventajas: Clean

Ventajas: Nice staff. Always willing to take good care of you... clean

Desventajas: They have a fowl smell in the rest room .... if you reserve the room at one price and need to extand .your stay they extended should be the same price. Especially when your there often (every two weeks) for months

Ventajas: Tamaño de las habitaciones, ubicación de Nueva Orleans, desayuno gratuito por la mañana y amplio aparcamiento.

Desventajas: Los baños no estaban tan limpios y tampoco los pisos

Ventajas: La ubicación era impresionante. Muy asequible!

Desventajas: La alfombra en la habitación nos dio la apariencia de estar sucia.

Ventajas: La ubicación es buena si se encuentra en la zona de Metairie. El precio era muy bueno. Las habitaciones estaban limpias. Necesitábamos un lugar limpio y barato para pasar la noche. Esto se ajusta a la factura.

Desventajas: Es difícil llegar al motel, ya que está escondido detrás de un Holiday Inn mucho más grande. El desayuno estaba bien, pero tienen una máquina de café que sirve café instantáneo y odio esas máquinas pequeñas de una taza en las habitaciones. La clientela es principalmente de clase trabajadora: camioneros, trabajadores de la construcción, etc. El restaurante adjunto es un restaurante.

Ventajas: The staff was decent and did everything they could.

Desventajas: the hotel itself is just disgusting. The air conditioner did not work. The refrigerator did not work. The parking lot was uneven and broken. The floors were stained, the tub was stained.

Ventajas: The very nice lady at the desk was sweet and kind

Desventajas: Need more lighting had sketchy looking people around

Ventajas: Me gustó que siempre regresaba estaba las camas muy buen Arganda y que siempre ay toallas limpias y esto esta muy bien.

Ventajas: I liked how professional and helpful the staff was, The continental breakfast was good.

Desventajas: Everything was great. No complaints.

Ventajas: It's inexpensive. The bed was comfortable. The recliner chair in the room was comfortable.

Desventajas: The room didn't have a clean feel. The carpet had stains. We learned that staff checked rooms around 9:00 a.m., and if a room had a "Do Not Disturb" sign out at that time (maybe because the occupants were sleeping in or at breakfast and wanted to come back to the room) the room didn't get made up that day. That caught us by surprise. No one told us. Never heard of such a thing.

Desventajas: El aire acondicionado casi no enfriaba, dormimos con un poco de calor. Las camas eran bien pequeñas.

Ventajas: Mediocre in all ways. Staff was helpful. Good restaurants nearby.

Desventajas: Room doors are exterior facing. Exterior grounds are not cleaned regularly.

Ventajas: La ubicación estaba perfecta

Desventajas: El desayuno muy mal, solo pan y cereal, nada que ver con otros hoteles que he visitado muy decepcionada

Ventajas: The check in Team on the first day and the last day. The second day girl was horrible and more focused on her cell phone than me. She never resolved my issue which I expected from fewer service level.

Desventajas: Second day girl at desk

Ventajas: Clean rooms

Ventajas: The room was clean, though the carpet was badly torn in the doorway to the bathroom. Needs to be replaced. Staff when we checked in was attentive and helpful

Desventajas: Staff attending front desk and breakfast was more absorbed in watching video on her device than greeting guests.

Ventajas: The proximity to where I was going.

Desventajas: It didnt look like the pictures and the dust on the lightbulbs were excessively full of dust. I only knew because one was out and I had to screw it in correctly.

Ventajas: Nos dieron toallas extra, habitaciones limpias, buena presión de la ducha, desayuno continental típico

Ventajas: La piscina y las habitaciones

Desventajas: No hay bañera de hidromasaje o

Ventajas: El personal era muy amable y servicial. Las habitaciones limpias y el desayuno es excelente. Me alojo justo para una escapada.

Ventajas: Location

Desventajas: Not a hotel, definitely a floosy motel. Dirty fridge, bathroom... but for the cost and one night stay? Doable if you can deal with “hood” living. Didn’t like the $100 deposit and room fee

Ventajas: soft bed and pillows, I slept like a baby

Desventajas: no

Ventajas: Location

Desventajas: No

Ventajas: Nothing, I had to get my own towells from the staff. My last night there I had to request a new room becuase cleaning staff was allowed to leave before cleaning my room.

Ventajas: The location of the hotel was close to the interstate and near many restaurants and shops. The location of the room I had was right above the office. I like that the room had no carpet, a microwave and refrigerator. A lot of counter space and my room was very large.

Desventajas: The ice machine on the 1st and 2nd floor was broke so I had to go on the 3rd floor to get ice. I had a non smoking room, but as soon as I walked in, I could smell smoke. I purchased lysol and it didn't help. I also had adjoined room and although it was blocked, I could hear everything my neighbors did from talking, laughing and coughing.

Ventajas: My receipt has a different amount than what my bank account was charged. It was the perfect place.

Desventajas: I did not like how they didn’t allow my points to go on my Wyndham reward account when a staff called them to see if they can manually put it in the system because I didn’t know it won’t go on my account for using 3rd party

Ventajas: Front desk staff was welcoming

Desventajas: There were cigarette burns in the pillowcase in a non-smoking room, stains on most towels, smelled like smoke and pee, floor was sticky, window opens up to walkway so anyone can look in.

Ventajas: The front desk was very friendly

Desventajas: Check out not 12 lol but all good

Ventajas: The location was perfect and close to all the attractions. It was easy access to everything I had planned

Desventajas: The television signal wasn’t great and I couldn’t watch television when I was relaxing

Ventajas: Great rooms!

Desventajas: The staff was overzealous about not letting people come to breakfast after the 9:00AM cutoff.

Desventajas: I booked at one price online but when arrived at hotel was told they wouldn't honor the confirmation and charged me more to check in. By it being so late I checked in because would have had search find new reservations