Los precios son en Peso mexicano.

Hoteles en Mombasa

Hoteles en Mombasa

Busca Mombasa en cientos de webs de viajes en segundos

Mombasa, Kenia
Check-in
Check-out
Comparar KAYAK con |

Información útil

Temporada baja marzo
Temporada alta noviembre
  Precio medio (entre semana): $1562
  Precio medio (en fin de semana): $3360

el mes más barato

25%

bajada de precio esperada

el mes más caro

52%

aumento de precio esperado

(precio promedio en las últimas 2 semanas)

dom. - jue.

(entre semana)

(precio promedio en las últimas 2 semanas)

vie. y sáb.

(noche de fin de semana)

Preguntas frecuentes al reservar hoteles en Mombasa

¿Cuánto cuesta un hotel económico en Mombasa?
Los usuarios de KAYAK encontraron habitaciones dobles en Mombasa a partir de $157 en los últimos 3. El precio promedio es de $2304.
¿Cuánto cuesta un hotel en Mombasa esta noche?
En las últimas 72 horas los usuarios encontraron Mombasa hoteles para hoy a partir de $187. También encontraron hoteles 3 estrellas desde $187 y 4 estrellas desde $479.
¿Cuánto cuesta un hotel en Mombasa este fin de semana?
En las últimas 72 horas los usuarios han encontrado Mombasa hoteles para este fin de semana a partir de $541. También han encontrado hoteles 3 estrellas desde $541 y 4 estrellas desde $479.
¿Cómo encuentro hoteles cerca de mi ubicación?
Echa un vistazo a nuestros mapas de hoteles y encuentra los mejores cerca de ti.

¿Dónde hospedarse en Mombasa?

Heatmaps te muestra la distancia entre tus opciones de hotel y las zonas principales de actividad para que encuentres el sitio ideal para hospedarte en Mombasa

Los mejores hoteles en Mombasa

Ver todo
Sarova Whitesands Beach Resort & Spa - Mombasa - Habitación
1
9.1 Excelente (4,827 opiniones)
Detalles Opiniones
Si decides alojarte en Sarova Whitesands Beach Resort & Spa de Mombasa, estarás a pie de playa y a apenas 1 min en coche de Bamburi Beach y a 7 de Nyali Beach. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
7.0 Bueno
Ventajas: The location is good
Desventajas: The food specially vegetarian options need to be looked at
10.0 Excelente
Ventajas: Upon arrival we were greeted warmly by the staff and escorted to check-in which was prompt and informative. After being guided to our room we discovered complimentary flowers and wine as a honeymoon gift. Nothing was too much for the staff throughout the resort. The room facilities were great. and it was useful to have netting around the bed to prevent bugs. Also the bed was always made and towels replaced upon return. There was more than enough to keep us entertained throughout our stay. The entertainment team was very engaging we participated in various activities such as aqua dance classes and kite flying. We ate at 3 of the onsite restaurants during our stay where the food quality was great across the board. The waiting service at Lido Lounge was especially attentive with additional romantic lighting provided. Buffet style breakfast options were plentiful and they had a variety of food to cater for all tastes including tropical fruits, continental, American style (pancakes, bacon, syrup etc.) as well as traditional Kenyan dishes. I would highly recommend getting a sea view room. It is certainly worth the slight extra cost to wake up to such scenic views. My wife and I had an amazing experience and cannot speak highly enough of the hotel.
Desventajas: The only downside is not being able to stay longer. No complaints other than this staff were excellent throughout the holiday. They did the utmost to ensure we enjoyed our stay and I would thouroughly recommend it
7.0 Bueno
Ventajas: Good location, swimming pool, large facility, good food. Good for persons who enjoy a large facility with many activities to do or areas to chill out.
Desventajas: Staff not very friendly, maybe they were tired from the just ended festive season. The restaurants on premise are quite pricey!
8.0 Excelente
Ventajas: The staff were very friendly and attentive.
Desventajas: There's room for improvement when it comes to the quality of cocktails in your restaurant's..
9.0 Excelente
Ventajas: The facility is beautiful. The food is excellent. The staff are amazingly good.
Desventajas: The lowest the AC in the room would go was 24 degrees Celsius. Too hot. Check out time is 10:00am instead of noon.
10.0 Excelente
Ventajas: Very friendly staff, fun environment, we felt away from home. Variety of food. It was worth the investment.
Desventajas: Slow internet and limited swimming pool hours. Starts too late and closes too early.
9.0 Excelente
Ventajas: Location is great, services standard above average kenyan level!
Desventajas: They are eager to try to overcharge you if you do not pay enough attention! The place needs a lttle refurbishment!
10.0 Excelente
Ventajas: Lovely Resort - perfect for families
8.0 Excelente
Ventajas: The rooms were clean and comfortable. The maid did a great job cleaning the first day. The second day, the maid left the empty water bottles and left the room untidy. On the same day, unfortunately, we also lost our smartphone case from the room. We locked all the valuables except plugs, phone case etc. My suggestion is to keep everything locked. The staff is courteous and hospitable. The breakfasts and dinners were excellent -lots of variety! The location is excelkent with lots of ubers in the vicinity and two shopping centres.It costs 200KS to the shoppping centes and 600KS to town. Highly recoomend Whitesands!
Desventajas: Availability of hair dressers. Safety of personal belongings in room. Maid staff need to be better managed and trained in room cleaning.
Voyager Beach Resort - Mombasa - Edificio
2
8.9 Excelente (3,228 opiniones)
Detalles Opiniones
Si decides alojarte en Voyager Beach Resort de Mombasa, estarás al lado del mar, a apenas 5 min a pie de Nyali Beach y a menos de 5 min en coche de Parque acuático Wild Waters. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Mombasa? En este complejo tienes a tu disposición 6 metros cuadrados de espacio con centro de conferencias. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9.0 Excelente
Ventajas: The hotel is family friendly if travelling with infants and children. There is a variety of food for infants. I enjoyed the separate adult swimming pool that remains open till 8pm right next to the beach!
7.0 Bueno
Ventajas: Pool by the ocean is super.
Desventajas: Booked a sea view room. View covered by coconut trees. No difference with a garden view room. Food is ok, not bad but also nothing to excite you.
7.1 Bueno
Desventajas: El servicio muy lento, y muchas normas en todo, hay picina de juegos pero a veces no te dejan jugar, por el precio que se paga, deberían mejorar la velocidad del servicio (una hora esperando una simple hamburguesa), a las 5 dejaban de servir bebidas en zona picina, cuando la picina cerraba a las 20.00h... etc
8.0 Excelente
Ventajas: The swimming pool
Desventajas: The pillows were very hard
7.0 Bueno
Ventajas: Good swimming pools
Desventajas: Air cone in are room didn't work well
6.3 Bueno
Ventajas: The fridge to be dtocked we at least water
Desventajas: The bed with two mattresses
10.0 Excelente
Ventajas: Excellent staff and very friendly. Will be back
10.0 Excelente
Ventajas: The staff were exceptional and made the experience special.
Swahili Beach Resort - Mombasa - Piscina
3
8.9 Excelente (1,878 opiniones)
Si decides alojarte en Swahili Beach Resort de Diani Beach, estarás a pie de playa y a apenas 1 min en coche de Playa de Diani y a 5 de Playa de Tiwi. Tendrás periódicos gratuitos en el vestíbulo, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Este complejo pone a tu disposición 3 salas de reuniones donde celebrar todo tipo de eventos. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
Pinewood Beach Resort And Spa - Mombasa - Habitación
4
9.2 Excelente (56 opiniones)
Si decides alojarte en Pinewood Beach Resort and Spa de Diani Beach, estarás a pie de playa y a pocos pasos de Playa de Diani. Tendrás un centro de negocios abierto las 24 horas, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
Sun Africa Beach Resort - Mombasa - Edificio
5
8.7 Excelente (233 opiniones)
Detalles Opiniones
Si decides alojarte en Sun Africa Beach Resort de Mombasa, estarás a pie de playa y a menos de 15 minutos en coche de Nyali Beach y Bamburi Beach. Tendrás un centro de negocios abierto las 24 horas, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento sin asistencia gratuito.
2.5 Regular
Ventajas: The chef did well but he could do better.
Desventajas: 1.dirty bathrooms 2. 3-legged dining chairs. 3. Untrained servers. 4. No proper bar 5. Slow service, young children had to wait for their order while adults ate.
10.0 Excelente
Ventajas: Leah was the best customer service person I met in all the hotels I stayed over in Kenya. She is super friend sweet and charming . Because of her I would stay again .
7.1 Bueno
Ventajas: Location is perfect. Our room was very big. The hotel is very private. Clean beach and great views.
Desventajas: Very slow service. Very basic f&b
8.3 Excelente
Ventajas: El personal es muy bueno!!!!!
Desventajas: nada
8.3 Excelente
Ventajas: La atencion y la playa
Desventajas: El desayuno mas variado
8.8 Excelente
Ventajas: The location of the hotel is incredible and the staff were super nice. The swimming pool is definitly a plus and it was very good to spend some time there. The beach on the hotel front is good, and only the hotel guests are there.
Desventajas: The wifi was horrible. I needed to work online and it was impossible. The breakfast could have more variety: cheese, ham, expesso coffee, etc.
4.2 Aceptable
Ventajas: Love the potential in terms of architecture and ocean view.
Desventajas: The property is in need of serious renovation and repairs. The walls are filthy, torn cushions on chairs, beach is not maintained, towels are flat, no tub stopper, leaking ceilings in main lobby areas. I would definitely return if the place were restored.
5.0 Aceptable
Ventajas: The rooms were big and the easy beach access
Desventajas: For a 5 star resort the hotel had extremely poor management. Lacked alot of maintenance. I stayed room 14 on the 3rd floor, the curtains were soaking wet, room was infested with ants, they did not refill the tea and coffee bar, sheets had brown stains, shower did not work, no hot water, hot water tap in the basin did not work. I am extremely disappointed with my stay.
8.8 Excelente
Ventajas: Rooms were fantastic and the staff were amazing. The front desk manager Leah is amazing she is Gem.
Desventajas: Meals were not so great.
Travellers Beach Hotel & Club - Mombasa - Edificio
6
8.6 Excelente (1,628 opiniones)
Detalles Opiniones
Si decides alojarte en Travellers Beach Hotel & Club de Mombasa, estarás al lado del mar y a menos de 15 minutos en coche de Bamburi Beach y Nyali Beach. Tendrás un centro de negocios, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Este hotel pone a tu disposición 7 salas de reuniones donde celebrar todo tipo de eventos. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9.0 Excelente
Ventajas: Location, Pool, Beach, Restaurants, room sizes ...
Desventajas: Nothing the hotel can do about it - the traffic
8.0 Excelente
Ventajas: Amazing
Desventajas: Pool area, bed comfort, beach, reception
9.0 Excelente
Ventajas: Everything and everybody i came across
Desventajas: Tea The brewing can be improved
8.0 Excelente
Ventajas: A lot of varieties on the menu; staff very friendly
Desventajas: Rooms need to smell fresher; aircon system needs to be cleaned/serviced;
10.0 Excelente
Ventajas: Warm welcoming, very good maintenance of the hotel, very good staff attentive to what we needed, good restaurants and fresh foods. No complains at all.
7.0 Bueno
Ventajas: Overall fantastic, staff friendly and helpful.
Desventajas: Property needs updating
3.3 Regular
Ventajas: Clean, good chicken at the poolside restaurant and location is near the road and malls
Desventajas: First night there was too much noise from the party at the restaurant and kids couldn’t sleep. Same thing happened on Christmas evening and request to be moved to another room was ignored. Kids television channel was in Arabic which doesn’t make sense since it should be an all inclusive hotel. Front desk said nothing can be done to change that. Check out was horrible. I requested for early breakfast for the kids because of early flight but at 6:15 there was barely anything they could have since they only eat proteins in the morning. I had a lack luster experience and definitely not worth the money spent. Milk for baby was not charged and available any time of night but waiters seemed bothered whenever I would call.
Bahari Beach Hotel - Mombasa - Habitación
7
8.6 Excelente (1,041 opiniones)
Detalles Opiniones
El Bahari Beach Hotel se encuentra frente a la playa de palmeras de Nyali, en Mombasa, y ofrece piscina al aire libre y un spa y centro de bienestar. El club de golf de Nyali está a 5 minutos en coche. Las habitaciones son elegantes y cuentan con aire acondicionado, mosquitera sobre la cama, TV de pantalla plana, caja fuerte, set de té y café y baño con ducha y artículos de aseo gratuitos. Algunas habitaciones también gozan de vistas al mar, al jardín o a la piscina. El Bahari Beach Hotel ofrece un restaurante de cocina variada, un centro de fitness y múltiples actividades. Además, se puede descansar en la playa. El establecimiento cuenta con conexión Wi-Fi gratuita en las zonas comunes, recepción abierta las 24 horas y un servicio de enlace con el aeropuerto disponible bajo petición y por un suplemento. El aeropuerto internacional de Moi se halla a 25 km.
8.3 Excelente
Ventajas: Muy amables todos, comidas ricas, lugar tranquilo y comodo, el primer dia llegue tarde, despues de la cena y mantuvieron el restaurant abierto para q yo cenara...mil gracias!
Desventajas: Quizas falta un poco de renovacion y mantenimiento a algunas instalaciones.
9.0 Excelente
Ventajas: The staff, the room, the food and beverage dept impact on my trip, the service, the customer care, the gym, especially front office staff is excellent as captains of F&B dept.
Desventajas: Nothing
8.8 Excelente
Ventajas: The room was spacious
Desventajas: The bed was not very comfortable but bearable
9.6 Excelente
Ventajas: Hotel ecologico
Desventajas: Inseguridad fuera del hotel
8.8 Excelente
Ventajas: Me gusto mucho el estilo de decoración Rustico del hotel, las habitaciones son amplias, las camadas y almohadones muy cómodos y el baño también es generoso. Todas las habitaciones cuentan con terraza y las instalaciones del hotel son muy buenas. Me encantaron los rincones que han creado para descansar mirando al mar, hay un par de espacios realmente acogedores y únicos . Si vuelvo a Mombasa no volveré alojar aquí !
Desventajas: Ponía que el desayuno y la cena estaban incluidos. El prime día cene sin problemas , no bebo alcohol ni bebidas gaseosas así que pedi agua y me fueron rellenando el vaso sin problema , pero la última noche me cobraron por dos botellitas de agua de medio litro al cenar 500 Chillinhgs. Algo totalmente aleatorio y muy poco elegante. La comida aunq es buffet , es normaliza.
10.0 Excelente
Ventajas: Nos ha encantado tanto las instalaciones como los servicio y la amabilidad del personal.
7.5 Bueno
Ventajas: Comfortable and spacious room.
Desventajas: A la carte dining was mediocre; it's geared to the all inclusive buffet, which is much better.
6.0 Bueno
Ventajas: The staff were very friendly and the we received a warm welcome from them.
Desventajas: I did not like the food. Rice dishes were very average and the quality of rice used was very low
10.0 Excelente
Ventajas: Everything room facilities view food staff
Desventajas: Nothing
9.0 Excelente
Ventajas: The sea views from my room were out of this world
Desventajas: The hotel did not have a first aid kit for the guests. We needed painkillers at 2am and were told we had to go to hospital.
8.0 Excelente
Ventajas: Very friendly staff
7.0 Bueno
Ventajas: Veery friendly staff and the location is great, lots of space outside, good food, affordable extra services and merchandise
Desventajas: Room cleanliness could improve
Diani Reef Beach Resort & Spa - Mombasa - Edificio
8
8.5 Excelente (1,742 opiniones)
Detalles Opiniones
Si decides alojarte en Diani Reef Beach Resort & Spa de Diani Beach, estarás a pie de playa, a apenas 3 min a pie de Playa de Diani y a 4 en coche de Playa de Tiwi. Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. Las instalaciones para eventos de este complejo incluyen centro de conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento con asistencia gratuito.
8.8 Excelente
Ventajas: La amabilidad del personal ,y los desayunos del hotel
10.0 Excelente
Ventajas: La cama gigante
Desventajas: Me gusto todo en general
4.0 Aceptable
Desventajas: Way overpriced and dated.
10.0 Excelente
Ventajas: the swimming pools
Desventajas: all was perfect
3.0 Regular
Ventajas: Great location on the beach.
Desventajas: Check-in process was very slow. Our room's door was broken and it took multiple calls and conversations with front desk and about an hour before we convinced them to move us to a new room. Wifi never worked in the room even after multiple requests to fix. The entire hotel is run down and in need of repair. Food at the buffet was below average and any other restaurants on property were not included in all inclusive. Most of the staff was friendly and helpful but the management was not helpful.
9.6 Excelente
Ventajas: Amabilidad y desayuno
Desventajas: No está preparado para personas con movilidad reducida.
9.6 Excelente
Ventajas: We had a fantastic time at Diani Reef Beach. My partner and I booked Diani Reef Beach Resort at the last minute after a reservation mess with Swahili Beach Resort - and I’m glad we ended up at Diani. Some of the major highlights: -Location: the resort is right on the beach, well located near the reef and other resorts and boutique hotels. It’s about 3/4 miles from the town center which is nice walk along the coast if you have the time. -Amenities: the resort organizes a great breakfast and dinner with different themes every night. Since Diani Beach is limited with restaurants, this is perfect. The chef is really good and keeps it exciting. There is a schedule of activities planned every day with entertainment at night. Whether you’re a family or couple, you won’t get bored. -Staff: best for the last! The staff is incredible. Like any trip. We had a few hiccups with travel to the coast from Nairobi, a humid room, and activities planned with outside agents. But thanks to the hospitality of the staff (especially Tabitha and Susan from Guest Services), our stay ended perfectly. The staff treated us like family and made us feel so comfortable. A special thank you to Ngomie, James, Mohammed, and Ali for taking extra care of us. It’s my first time in Kenya and I hope to be back. Will not stay anywhere else but Diani Reef resort. -Advice: Always speak to guest services if you need anything or want to organize activities. They are very knowledgeable and will find the best solution for you. Tabitha was extremely hands on and made sure our requests were listened to. Susan planned an excellent day for us in Mombasa. I cannot stress enough how helpful they were. Also, always carry small bills to tip the staff. Even if it’s not customary in your respective countries, it goes along way here.
3.3 Regular
Desventajas: Poor food Dirty pool Closed on site restaurants Lack of fans in main restaurant which made it too hot to eat dinner Lacking in staff
8.0 Excelente
Desventajas: I loved the ocean , the waves and the scenic views..i also liked the water polo games organised for in house guests and the band. I however didn't like that the hotel overcharged for example on 24th December i paid an extra K8000 for double dinner which they call supplement.i had already paid the normal dinner only to be charged again for another dinner I never consumed yet had to pay for.tThe prices at Diani Reef are too high and the hotel has a tendency to overcharge its guests.I felt overcharged and I didn't feel I received value for my money.I also didn't like that there is no real security along the beach line and one cannot walk in peace without being disturbed by the beach boys.They need to beef up security at the beach line.
7.9 Bueno
Ventajas: Personal muy amable. Limpio. Buena ubicación
Desventajas: El baño estaba muy viejo y olía a desagüe
9.5 Excelente
Ventajas: Diani Reef has the most friendly staff i have encountered in a long time. The food is just wonderful.
Desventajas: It was perfect for me
10.0 Excelente
Ventajas: Acceso a la playa a dos pasos, calidad-precio muy buena, gran desayuno y todo el personal muy agradable y atento. Especial mención a doris de recepción ;)
Desventajas: El traslado al aeropuerto demasiado caro
Nyali Sun Africa Beach Hotel & Spa - Mombasa - Edificio
9
8.3 Excelente (2,205 opiniones)
Detalles Opiniones
Si decides alojarte en Nyali Sun Africa Beach Hotel & Spa de Mombasa, estarás cerca de un campo de golf y a apenas 1 min en coche de Nyali Beach y a 8 de Bamburi Beach. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
2.0 Regular
Ventajas: location
Desventajas: service and food
7.0 Bueno
Ventajas: The beach front was excellent.
Desventajas: The swimming POol
7.5 Bueno
Ventajas: El sitio y los jardines
Desventajas: Falta limpieza
9.0 Excelente
Ventajas: the breakfast was good and the location is not too far from the city
Desventajas: it is better to include more variety of fruits
8.0 Excelente
Ventajas: Clean beach....good food .....comfortable bed.....friendly staff. And Sails Restaurant is very beautiful. .
Desventajas: The rooms were not cleaned in good time...the guy cleaning our room was doing so in the evening.
4.0 Aceptable
Ventajas: only one Male waiter at the drinks area who was very helpful.and also the rooms manager agreed to extend my check out time by 2 hours since I had an infant and my flight time hadn't reached.
Desventajas: This was my second visit to the hotel and for sure I was very disappointed.It wasnt as magical as it was during my first stay.The meals were not many to choose from a different case from my first visit.The juice during meals was for sale and it was disappointing,The waiters most of them were trainees and weren't ready to help out considering that I had a baby and another child.The rooms weren't stocked like my first visit whereby we even found new toothbrushes for us to us.The whole vibe at the hotel was bad and I didnt like my stay for 2 days that I was there and considering that i had come from another high class hotel,this was a let down.I think they might be cutting on a few things and this has made them lose some customers me included since I will never be back.
10.0 Excelente
Ventajas: The place has all facilities
Desventajas: It was very hot period but the inside was cool.
Amani Tiwi Beach Resort - Mombasa - Habitación
10
8.3 Excelente (1,369 opiniones)
Detalles Opiniones
Si decides alojarte en Amani Tiwi Beach Resort de Tiwi, estarás al lado del mar y a menos de diez minutos a pie de Playa de Diani y Playa de Tiwi. Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y tintorería o lavandería a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento con asistencia gratuito.
6.7 Bueno
Ventajas: The location, the rooms and cleanliness. They had spacious rooms, with balconies that face the pools or water
Desventajas: The staff here kiss up to white people too much. They will stop talking with you mid sentence if they see a Caucasian approach. They will actually go out of their way to help the Caucasian first, then come back to attend to you. The color coded bracelet for meal plans is useless if everytime you go to eat or get a drink you are pestered about your room number. The monkey's are aggressive and will still your food from the plate. There is a security guard who chases them down, but these Monkeys outsmart him. The entertainment staff, i heard one singing Kenya inchi nzuri"hakuna ebola" , which is insensitive at best! Can you imagine if there was a tourist from those Ebola prone places who have actually lost loved one's hearing this? The buffet is recycled food with a twist. You are not fooling anyone really.
8.3 Excelente
Ventajas: Food, extensive pools, clean rooms, diverse restaurants and bars, excellent gardens. Friendly staff...
Desventajas: They claim booking.com messed my booking but eliminating my children and ended up booking an additional room for them. When I declined to pay for the additional room, they cancelled my booking.com reservations and booked me direct with their in-house rates which ended up costing me Kshs 7k more. They said to me that your booking engine is faulty. I felt robbed as I had done this booking a month ago and really looked up to some rest time. Other than that, our stay was excellent.
3.3 Regular
Ventajas: The location and the beachfront was great. The animation team did a good job of organising activities throughout the day.
Desventajas: The rooms were terrible. Old, dilapidated. The bathroom doors were not shutting, basic furniture was broken, the fittings were dirty, broken and old.
8.8 Excelente
Ventajas: The breakfast was amazing African breakfast. Facilities was amazing. Full day activity. Staff were cooperative and friendly. Kids were busy all day enjoying the warm swimming pool. The hotel is beach front but unable to swim. if you want to swim by the beach you can walk a little bit and get an amazing shore.
Desventajas: Two comments: 1. The toilet seat and some accessories need to be replaced. 2. The rate we booked on booking.com was different than the actual rate in the hotel. Thus, we were forced to top up $35 for each night. I booked for two adults and two children (8 and 9) on booking.com. Accordingly, I booked a room with queen bed and one single bed. I then requested for additional bed for the 8 yrs old kid. the hotel agreed to give me additional bed with no extra cost. Even my confirmation said 2 adults/ 2 children. but when we arrived after a long trip, the hotel said they didn't consider kids on the cost. That was very unfair.
10.0 Excelente
Ventajas: Very friendly and Courteous staff, Great location, Swimming pools, The beach, just awesome!
Desventajas: Amani Tiwi Resort is the place to visit any vacation day. All rooms with pool view, certain rooms has great ocean view. Clean beach area full of Sun, sand and fun!
8.3 Excelente
Ventajas: The swimming pool
Desventajas: massive pool
7.5 Bueno
Ventajas: Beautiful location, in the middle of nowhere. Private beach. Swimmingpool 500 m long. Lots of monkeys :-) fun for tourists, less fun for locals. Very good lunch and dinner. All inclusive package good drinks. Service minded and friendly personnel.
Desventajas: Breakfast not up to standard! No butter, instead margarine. No bacon (maybe due to strong muslim area) although there are also beef alternatives. Sometimes no jam or marmelade. But if you don't need butter and bacon all was okay.
7.1 Bueno
Ventajas: Very close to the ocean Many swimming pools with bars Very friendly and supportive staff Rooms cleaned well every day Food ok with many options
Desventajas: Very old rooms and toilets, they should be renovated The hotel Taxi price from hotel to Ukunda airport ( about 13km, 30 min) 35 to 40 $ is much too high and not realistic for local circumstances. I used different taxi (recommended by my company and much cheaper) Internet connection is very weak. I was there some days also for business and it’s almost impossible to work during some hours
10.0 Excelente
Ventajas: great spot great pool great food what can i say
Desventajas: nothing all was good
7.9 Bueno
Ventajas: Tranquilidad. Desayuno muy variado. Personal muy amable.
Desventajas: El sistema de apertura de la puerta no funcionaba bien.
Prideinn Mombasa City - Mombasa - Edificio
11
8.3 Excelente (856 opiniones)
Detalles Opiniones
PrideInn Mombasa City de Mombasa está a menos de 15 minutos en coche de Nyali Beach y Bamburi Beach.
7.5 Bueno
Ventajas: Estaba limpio!
Desventajas: El desayuno estaba pobre...
10.0 Excelente
Ventajas: Está a unos 10 minutos caminando del mercado de las especias y a un viaje de 100KES al Fort Jesus; está en una calle tranquila. Los dormitorios son amplios y limpios y las camas muy cómodas. El desayuno es variado y está bueno, estilo buffet. El personal amable y muy atento, nos arreglaron el traslado al aeropuerto y nos informaron de la mejor hora para salir teniendo en cuenta el tráfico.
3.0 Regular
Ventajas: The staff were extremely friendly and helpful. The security was very good.
Desventajas: The shower water pressure was poor and only lukewarm. The breakfast was overpriced and of a poor standard. The lack of a swimming pool is a big disadvantage.
9.6 Excelente
Ventajas: Éste hotel está muy bien, el personal es amable, las instalaciones buenas, el desayuno bastante bueno también. Tienen un chef muy bueno porque la comida está deliciosa, sobretodo el butter chicken (chicken stew with rice) Los precios no son exagerados. Tiene una buena ubicación para visitar Mombasa, los tuc tucs pasan un millón de veces al día, tienen traslado al aeropuerto (20$) y el chico ( Justin) es muy amable, correcto y habla buen inglés, nos hizo tb de guía un poco 2-3horas por 30$.
Desventajas: No todas las habitaciones son iguales, las q dan a la calle principal están mucho mejor que las otras. La primera vez tuvimos no muy buenas, pero cuando nos ospedamos de vuelta , estaban genial!
8.8 Excelente
Ventajas: Habitación amplia y limpia con buena ubicación céntrica. Instalaciones relativamente nuevas y muy cuidadas. Amabilidad de todo el personal. Desayuno tipo buffet, bastante variado y correcto. Te reciben con un zumo de bienvenida!
Desventajas: No llegaba agua caliente a la ducha por la tarde.
6.0 Bueno
Ventajas: It's placed right in center. Rooms are very large and very nice - quite high standard.
Desventajas: The hotel needs an overhaul - not so much in the rooms, as they are quite nice to the least. But hallways, elevator, restaurant are looking worn.
10.0 Excelente
Ventajas: Nice centrally located property, Clean and secure ( which I was told is a must in Kenya) Helpful and attentive staff. Good breakfast
Desventajas: Nothing
9.6 Excelente
Ventajas: la ubicación muy buena para lo que yo necesitaba, el desayuno bueno, pero lo mejor la atención del personal, particularmente Yvone, el restaurante estaba correcto, con una buen selección de comida. Me gustó mucho la limpieza y el estado del baño.
Desventajas: La llave magnética me falló en un par de ocasiones
5.0 Aceptable
Ventajas: Fast and operative room service
Desventajas: Lux number was without fridge. The room wasn’t clean, but the most worst is that in the room live insects who live only in very dirty places - cockroaches. Yes and it was LUX NUMBER for 78€ per night without breakfast. Most miserable place where I was staying before in my life.
Cowrie Shell Beach Apartments - Mombasa - Edificio
12
8.3 Excelente (550 opiniones)
Detalles Opiniones
Si decides alojarte en Cowrie Shell Beach Apartments de Mombasa, estarás en la zona ribereña y a apenas 1 min en coche de Bamburi Beach y a 9 de Nyali Beach. Se ofrece servicio de traslado desde la estación de trenes de pago y un aparcamiento sin asistencia gratuito.
7.7 Bueno
Desventajas: El personal del restaurante son muy grosero y desagradable.
6.3 Bueno
Ventajas: El apartamento era muy grande, la ubicación está bien si quieres tranquilidad , en la playa no hay casi nadie . El personal muy atento y agradable
Desventajas: Necesita renovación urgente !! , los colchones ,almohadas y ropa de cama eran muy viejos , la cocina tenía de todo lo necesario pero los fuegos funcionaban muy mal , calentaban muy poco .
8.3 Excelente
Desventajas: There isn’t a shop close enough to the property.
9.2 Excelente
Ventajas: Well maintained, good AC, clean, very spacious for a young couples and family. Mercy was really helpful and very professional. Generally, all staff were awesome and welcoming. Thank you Mercy and colleagues!
Desventajas: Change of towels.. I think they forgot or thought we were too clean to need a change.
8.8 Excelente
Ventajas: El personal del hotel es encantador y las instalaciones son bastante buenas, tienen gimnasio en buen estado y piscina, aunque con la ubicación en Bamburi, ni hace falta.
Desventajas: El restaurante del hotel está administrado por una persona independiente y tuvimos una muy mala experiencia la primera noche dónde nos trajeron algo que no habíamos pedido e, incluso al regresarlo, nos lo metieron a la cuenta. Cuando fuimos a aclarar el error, lo admitieron pero aún así nos insistieron en pagar nosotros porque sino lo tenían que pagar ellos. Un chantaje. Eso hizo que de ahí tuviéramos que dar vueltas todos los días para comer en otro lado, lo cual es especialmente difícil en el desayuno.
10.0 Excelente
Ventajas: I was missing a safe. They just brought one for me. Late Check out was possible without any charge
Desventajas: No food and drink via room service
3.8 Regular
Ventajas: The location...
Desventajas: Upon reaching the property the outside is really unappealing, dirty and patchy, the reception dull and dark! The receptionist was very cold and unwelcoming.. Only 1 of the 2 lifts were working! Upon reaching floor 2 I was met with floors a strewn with dirty linen and towels all the way up the corridor! Walked into my room, and there was a strong damp smell!! Turned to my left and there was a blatant damp patch in the wall and ceiling, the kitchen blinds had dirt, food and flies attached to it and was literally falling apart! The microwave worked well!! The first dining room was spacious! But tired and dated, the bathroom smelt of urine, the shower just dribbled our water and had very little if any hot water! The shower door hinges were rusty and just grimey! The bedroom was a good size and the beds were nice! The balcony was poorly maintained with 2 old rusty air conditioning units chugging away either side! The paint work outside of the hotel was very poor standard! And just looked unkept! The rating I read about before going here was 4.5 to 5 stars.. And to that affect I paid nearly $800 for the privilege! But what I actually got for my money was very below par and certainly not warrantying a 4.5 to 5 star rating! One final point I asked to Move rooms and was promptly taken to another similar room to my previous one, and to my shock it was worse than the first!! You see the poor part of this was that the manager/housekeeper, didn’t see what the problem was! And was even expecting me to say how great the room is! But it really was not great! And if a manager can’t see that then what chance has the rest of the staff got, when it comes to standards and what to expect from a supposed high end hotel! None... and if it does not improve then it will only get worse! So I hope that whoever runs or owns this hotel reads this and implements the improvements required to meet the standards advertised! Because it truly does have a lot going for it!! Especially the...
9.0 Excelente
Ventajas: I liked the modern design of the apartments. We had all electronics we could possibly need in the apartment also, including a hair blow drier and iron box which I though was quite thoughtful of them. The staff were extremely helpful and always ready to assist, they even helped dry my phone (at no extra cost) which had accidentally fallen into the pool. There is a private beach right next to the apartments, a big swimming pool and a beautiful restaurant(though under separate management from Cowrie Shells) on the backside. You therefore have the convenience of catching a drink/getting some food at the restaurant without having to go too far. We were allowed to swim at night(until 9 p.m.), which was a good experience.Even after check-out, we were still allowed access to the private beach.
Desventajas: The swimming pool was a bit crowded during the day. However, this was probably because we were there during the peak season, meaning many families were vacationing at the time also. If looking for less crowding, it may be best to go swimming in the evening, probably after 6 p.m.
6.7 Bueno
Ventajas: The staff
Desventajas: The stinky room and no view
6.7 Bueno
Ventajas: The front office staff and gym
Desventajas: There is mold in rooms and you see the years wear and tear
10.0 Excelente
Ventajas: Everything
Desventajas: Nothing
Prideinn Paradise Beach Resort & Spa - Mombasa - Edificio
13
8.3 Excelente (126 opiniones)
Detalles Opiniones
Si decides alojarte en PrideInn Paradise Beach Resort & Spa de Mombasa, estarás a 1 min en coche de Bamburi Beach y a 9 de Nyali Beach. Tendrás un centro de negocios, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10.0 Excelente
Ventajas: The staff members are very hospitable. The facility is well equipped. The child friendly environment makes it ideal for families.
10.0 Excelente
Ventajas: We spent 6 nights here - 2 adults and 2 children. We wanted a holiday that would keep the children happy and occupied - and PrideInn Paradise Beach Hotel & Spa certainly provided that. The water park area was amazing and the kids loved it. We all loved the deeper pool and swim-up pool-bar as well. The family suite was spacious and perfect for our family. The staff went out of their way to be helpful and were always friendly and attentive to our needs. The food was excellent with lots of choices. The beach is lovely and the hotel area leading to the beach provides a useful area for games and relaxing.
Desventajas: The hotel had thought of almost everything to make our stay pleasant. However, a dressing table or set of drawers in the room would have been useful for placing items on and in. As it was we had to live out of our suitcase placed on the floor. Even a suitcase stand would have helped.
9.0 Excelente
Ventajas: The meals had great variety, the dinning area though busy seemed to manage the big number of guests very ably. The reception staff were very polite, helpful and full of energy. The spa staff were great, I forgot my ring in the Spa after a massage & they got it to me the following day. Most impressed by the fact that we got dinner after checking in to the hotel after 11. The animation team at the pool & during the evening entertainment we're great at drawing guests to participate in activities. Keep doing what your doing, don't let the standards drop you have a good facility.
Desventajas: A disco,
9.2 Excelente
Ventajas: This is my third stay here, but we’ve also used the swimming and lunch offer at other times when we weren’t lodging there. My kids absolutely love the pool and slides. The buffet options are vast and delicious, cocktails are nice too. The manager Diana, and Elijah in housekeeping were really kind to us.
Desventajas: Check-in took too long, might have been because it was still festive season. The manager Diana thankfully sorted us.
8.0 Excelente
Ventajas: Beautiful resort, ideal for families with young children. Pool and aquapark exceptional. Staff were very friendly, smiley and professional. Very impressed. Would highly recommend PrideInn.
Desventajas: Some areas like the beach area and rooms on upper floors are not stroller friendly. If you have a stroller ask for a ground floor room.
10.0 Excelente
Ventajas: The staff were great !!
Desventajas: More food variety.
8.5 Excelente
Ventajas: the staff at restaurants and buffet were kind enough to accommodate my strict dietary requirements. the spa treatments were a great way to relax and get pampered after a long travel itinerary.
Desventajas: the mosquito nets in our room had holes and ends didn’t completely close so it was useless.
Serena Beach Resort and Spa - Mombasa - Habitación
14
8.3 Excelente (118 opiniones)
Detalles Opiniones
Si decides alojarte en Serena Beach Resort and Spa de Mombasa, estarás al lado del mar y a menos de 15 minutos en coche de Bamburi Beach y Centro comercial Mtwapa Mall. Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Mombasa? En este hotel tienes a tu disposición 1858 metros cuadrados de espacio con zona para conferencias. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento sin asistencia gratuito.
10.0 Excelente
Ventajas: Todo, un servicio excepcional, el personal amable y la comida es estupenda.
7.5 Bueno
Ventajas: Good food
Desventajas: Bed too stiff, waiters slow
5.0 Aceptable
Ventajas: The staff was excellent, exceptional, friendly, and helpful! The service great, perfect!!! The rooms were clean and neat! The rooms are old needs upgrade big time!!!!!
Desventajas: The facility especially the rooms need an upgrade!!!
7.5 Bueno
Ventajas: Food and staff
Desventajas: The beds are not comfortable and the socket to recharge phone was away from bed, also I suggested to manager to put ATM machine like many hotels do so that the guests can have access to cash since hotel is far away from any banks
2.0 Regular
Desventajas: Very poorly trained staff. Often rude. Made fun of clients behind their backs.
10.0 Excelente
Ventajas: Beautiful hotel, very quiet right on the beech, great place to relax and enjoy the view.
Neptune Beach Resort - Mombasa - Edificio
15
8.2 Excelente (668 opiniones)
Detalles Opiniones
Si decides alojarte en Neptune Beach Resort de Mombasa, estarás a pie de playa y a apenas 1 min en coche de Bamburi Beach y a 9 de Nyali Beach. Tendrás un centro de negocios, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
7.1 Bueno
Ventajas: Justo al lado de la playa. La comida estaba bien. Había monos en la propiedad.
Desventajas: No es el lugar más accesible. No hay mucho que hacer durante el día. La piscina cierra temprano.
10.0 Excelente
Ventajas: The food was so delicious. The room was really clean and the staff were friendly. The traditional dances over the weekend nights made the experience memorable.
Desventajas: The experience was superb to fault it in anyway. Just excellent services.
7.5 Bueno
Ventajas: The all inclusive was good value for money
Desventajas: Mouldy smell
7.5 Bueno
Ventajas: The staff was awesome. Room was clean and cool. The hawkers on the beach are obnoxious but that is just part of the culture.
Desventajas: Price was a bit high but ok.
5.0 Aceptable
Desventajas: Buffet menu was very limited
8.0 Excelente
Ventajas: We received a smile from all the staff we met and who served us. The "All Inclusive" part of the deal was a WOW!!! if we had not asked what it was, we would'nt have known despite tying the 'all inclusive' ribbons round our wrists. We received a great explanation what it meant and what was included in it. After landing into this hot and humid town, we needed the bottomless juices throughout our stay in Mombasa. They did us great until we left. The children had a couple of rounds on the food, after three or four months in boarding schools, I thought why not enjoy themselves.
Desventajas: As soon as we arrived, I liked the fresh juice we received but the cold towels.....No... No....no! I do understand some guests prefer ice cold towels but I would think the hot towels will kill all the germs and dirt guests have accumulated during their long journeys. It would be good to ask guests what they preferred before they are given what they do not like. The hot towels kill germs, clean hands and sanitize. For this, do a research among your guests and see what they would opt for. The cold towels I noticed are also in other coastal towns may be it is because of the humidity but still, I would prefer hot towels, personally.
5.4 Aceptable
Ventajas: Food Location and Staff were all very very good
Desventajas: There was a leaking roof outside of our Room 325 When it rained, water seeped and collected outside of our room, despite the effort of staff to clear-up, floor was wet! There was mold on the celling! Which mean that the leak wasn’t new and had been there for considerable amount of time!!!! Despite knowing there is a leak, we were given the room!
6.7 Bueno
Ventajas: Friday dinner outdoor setup was lovely
Desventajas: Limited menu & drinks. Repetitive foods. The all inclusive is a joke.
8.8 Excelente
Ventajas: The hotel set up is great...I aloved the all inclusive regime...the room was very clean , spacious ..the meals were good.
Desventajas: When I arrived with my Taxi....NO ONE received me. I walked to the reception and again no bothered to take notice. I stood at the counter for nearly 3 minutes and I a had to ask a lady who was there what I need to do to be checked in. Reception was COLD. I lectured the Service manager to the effect that this hotel looks great but reception is doing a very very poor job in terms of customer service. I much later on got a cold drink and wet towel.....However the rest of the stay was pretty good.
4.6 Aceptable
Ventajas: Beach
Desventajas: Their food was so poor.
Nightingale Apartments - Mombasa - Edificio
16
8.7 Excelente (20 opiniones)
Si decides alojarte en este apartotel de Mombasa, estarás cerca de un campo de golf y a menos de 15 minutos en coche de Bamburi Beach y Nyali Beach. Tendrás tintorería o lavandería, consigna de equipaje y una lavandería a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento sin asistencia gratuito.

Las mejores habitaciones en Mombasa

Prideinn Mombasa City - Mombasa - Edificio
1
8.3 Excelente (856 opiniones)
Detalles Opiniones
PrideInn Mombasa City de Mombasa está a menos de 15 minutos en coche de Nyali Beach y Bamburi Beach.
7.5 Bueno
Ventajas: Estaba limpio!
Desventajas: El desayuno estaba pobre...
10.0 Excelente
Ventajas: Está a unos 10 minutos caminando del mercado de las especias y a un viaje de 100KES al Fort Jesus; está en una calle tranquila. Los dormitorios son amplios y limpios y las camas muy cómodas. El desayuno es variado y está bueno, estilo buffet. El personal amable y muy atento, nos arreglaron el traslado al aeropuerto y nos informaron de la mejor hora para salir teniendo en cuenta el tráfico.
3.0 Regular
Ventajas: The staff were extremely friendly and helpful. The security was very good.
Desventajas: The shower water pressure was poor and only lukewarm. The breakfast was overpriced and of a poor standard. The lack of a swimming pool is a big disadvantage.
9.6 Excelente
Ventajas: Éste hotel está muy bien, el personal es amable, las instalaciones buenas, el desayuno bastante bueno también. Tienen un chef muy bueno porque la comida está deliciosa, sobretodo el butter chicken (chicken stew with rice) Los precios no son exagerados. Tiene una buena ubicación para visitar Mombasa, los tuc tucs pasan un millón de veces al día, tienen traslado al aeropuerto (20$) y el chico ( Justin) es muy amable, correcto y habla buen inglés, nos hizo tb de guía un poco 2-3horas por 30$.
Desventajas: No todas las habitaciones son iguales, las q dan a la calle principal están mucho mejor que las otras. La primera vez tuvimos no muy buenas, pero cuando nos ospedamos de vuelta , estaban genial!
8.8 Excelente
Ventajas: Habitación amplia y limpia con buena ubicación céntrica. Instalaciones relativamente nuevas y muy cuidadas. Amabilidad de todo el personal. Desayuno tipo buffet, bastante variado y correcto. Te reciben con un zumo de bienvenida!
Desventajas: No llegaba agua caliente a la ducha por la tarde.
6.0 Bueno
Ventajas: It's placed right in center. Rooms are very large and very nice - quite high standard.
Desventajas: The hotel needs an overhaul - not so much in the rooms, as they are quite nice to the least. But hallways, elevator, restaurant are looking worn.
10.0 Excelente
Ventajas: Nice centrally located property, Clean and secure ( which I was told is a must in Kenya) Helpful and attentive staff. Good breakfast
Desventajas: Nothing
9.6 Excelente
Ventajas: la ubicación muy buena para lo que yo necesitaba, el desayuno bueno, pero lo mejor la atención del personal, particularmente Yvone, el restaurante estaba correcto, con una buen selección de comida. Me gustó mucho la limpieza y el estado del baño.
Desventajas: La llave magnética me falló en un par de ocasiones
5.0 Aceptable
Ventajas: Fast and operative room service
Desventajas: Lux number was without fridge. The room wasn’t clean, but the most worst is that in the room live insects who live only in very dirty places - cockroaches. Yes and it was LUX NUMBER for 78€ per night without breakfast. Most miserable place where I was staying before in my life.
Sarova Whitesands Beach Resort & Spa - Mombasa - Habitación
2
9.1 Excelente (4,827 opiniones)
Detalles Opiniones
Si decides alojarte en Sarova Whitesands Beach Resort & Spa de Mombasa, estarás a pie de playa y a apenas 1 min en coche de Bamburi Beach y a 7 de Nyali Beach. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
7.0 Bueno
Ventajas: The location is good
Desventajas: The food specially vegetarian options need to be looked at
10.0 Excelente
Ventajas: Upon arrival we were greeted warmly by the staff and escorted to check-in which was prompt and informative. After being guided to our room we discovered complimentary flowers and wine as a honeymoon gift. Nothing was too much for the staff throughout the resort. The room facilities were great. and it was useful to have netting around the bed to prevent bugs. Also the bed was always made and towels replaced upon return. There was more than enough to keep us entertained throughout our stay. The entertainment team was very engaging we participated in various activities such as aqua dance classes and kite flying. We ate at 3 of the onsite restaurants during our stay where the food quality was great across the board. The waiting service at Lido Lounge was especially attentive with additional romantic lighting provided. Buffet style breakfast options were plentiful and they had a variety of food to cater for all tastes including tropical fruits, continental, American style (pancakes, bacon, syrup etc.) as well as traditional Kenyan dishes. I would highly recommend getting a sea view room. It is certainly worth the slight extra cost to wake up to such scenic views. My wife and I had an amazing experience and cannot speak highly enough of the hotel.
Desventajas: The only downside is not being able to stay longer. No complaints other than this staff were excellent throughout the holiday. They did the utmost to ensure we enjoyed our stay and I would thouroughly recommend it
7.0 Bueno
Ventajas: Good location, swimming pool, large facility, good food. Good for persons who enjoy a large facility with many activities to do or areas to chill out.
Desventajas: Staff not very friendly, maybe they were tired from the just ended festive season. The restaurants on premise are quite pricey!
8.0 Excelente
Ventajas: The staff were very friendly and attentive.
Desventajas: There's room for improvement when it comes to the quality of cocktails in your restaurant's..
9.0 Excelente
Ventajas: The facility is beautiful. The food is excellent. The staff are amazingly good.
Desventajas: The lowest the AC in the room would go was 24 degrees Celsius. Too hot. Check out time is 10:00am instead of noon.
10.0 Excelente
Ventajas: Very friendly staff, fun environment, we felt away from home. Variety of food. It was worth the investment.
Desventajas: Slow internet and limited swimming pool hours. Starts too late and closes too early.
9.0 Excelente
Ventajas: Location is great, services standard above average kenyan level!
Desventajas: They are eager to try to overcharge you if you do not pay enough attention! The place needs a lttle refurbishment!
10.0 Excelente
Ventajas: Lovely Resort - perfect for families
8.0 Excelente
Ventajas: The rooms were clean and comfortable. The maid did a great job cleaning the first day. The second day, the maid left the empty water bottles and left the room untidy. On the same day, unfortunately, we also lost our smartphone case from the room. We locked all the valuables except plugs, phone case etc. My suggestion is to keep everything locked. The staff is courteous and hospitable. The breakfasts and dinners were excellent -lots of variety! The location is excelkent with lots of ubers in the vicinity and two shopping centres.It costs 200KS to the shoppping centes and 600KS to town. Highly recoomend Whitesands!
Desventajas: Availability of hair dressers. Safety of personal belongings in room. Maid staff need to be better managed and trained in room cleaning.
Neptune Beach Resort - Mombasa - Edificio
3
8.2 Excelente (668 opiniones)
Detalles Opiniones
Si decides alojarte en Neptune Beach Resort de Mombasa, estarás a pie de playa y a apenas 1 min en coche de Bamburi Beach y a 9 de Nyali Beach. Tendrás un centro de negocios, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
7.1 Bueno
Ventajas: Justo al lado de la playa. La comida estaba bien. Había monos en la propiedad.
Desventajas: No es el lugar más accesible. No hay mucho que hacer durante el día. La piscina cierra temprano.
10.0 Excelente
Ventajas: The food was so delicious. The room was really clean and the staff were friendly. The traditional dances over the weekend nights made the experience memorable.
Desventajas: The experience was superb to fault it in anyway. Just excellent services.
7.5 Bueno
Ventajas: The all inclusive was good value for money
Desventajas: Mouldy smell
7.5 Bueno
Ventajas: The staff was awesome. Room was clean and cool. The hawkers on the beach are obnoxious but that is just part of the culture.
Desventajas: Price was a bit high but ok.
5.0 Aceptable
Desventajas: Buffet menu was very limited
8.0 Excelente
Ventajas: We received a smile from all the staff we met and who served us. The "All Inclusive" part of the deal was a WOW!!! if we had not asked what it was, we would'nt have known despite tying the 'all inclusive' ribbons round our wrists. We received a great explanation what it meant and what was included in it. After landing into this hot and humid town, we needed the bottomless juices throughout our stay in Mombasa. They did us great until we left. The children had a couple of rounds on the food, after three or four months in boarding schools, I thought why not enjoy themselves.
Desventajas: As soon as we arrived, I liked the fresh juice we received but the cold towels.....No... No....no! I do understand some guests prefer ice cold towels but I would think the hot towels will kill all the germs and dirt guests have accumulated during their long journeys. It would be good to ask guests what they preferred before they are given what they do not like. The hot towels kill germs, clean hands and sanitize. For this, do a research among your guests and see what they would opt for. The cold towels I noticed are also in other coastal towns may be it is because of the humidity but still, I would prefer hot towels, personally.
5.4 Aceptable
Ventajas: Food Location and Staff were all very very good
Desventajas: There was a leaking roof outside of our Room 325 When it rained, water seeped and collected outside of our room, despite the effort of staff to clear-up, floor was wet! There was mold on the celling! Which mean that the leak wasn’t new and had been there for considerable amount of time!!!! Despite knowing there is a leak, we were given the room!
6.7 Bueno
Ventajas: Friday dinner outdoor setup was lovely
Desventajas: Limited menu & drinks. Repetitive foods. The all inclusive is a joke.
8.8 Excelente
Ventajas: The hotel set up is great...I aloved the all inclusive regime...the room was very clean , spacious ..the meals were good.
Desventajas: When I arrived with my Taxi....NO ONE received me. I walked to the reception and again no bothered to take notice. I stood at the counter for nearly 3 minutes and I a had to ask a lady who was there what I need to do to be checked in. Reception was COLD. I lectured the Service manager to the effect that this hotel looks great but reception is doing a very very poor job in terms of customer service. I much later on got a cold drink and wet towel.....However the rest of the stay was pretty good.
4.6 Aceptable
Ventajas: Beach
Desventajas: Their food was so poor.
Travellers Beach Hotel & Club - Mombasa - Edificio
4
8.6 Excelente (1,628 opiniones)
Detalles Opiniones
Si decides alojarte en Travellers Beach Hotel & Club de Mombasa, estarás al lado del mar y a menos de 15 minutos en coche de Bamburi Beach y Nyali Beach. Tendrás un centro de negocios, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Este hotel pone a tu disposición 7 salas de reuniones donde celebrar todo tipo de eventos. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9.0 Excelente
Ventajas: Location, Pool, Beach, Restaurants, room sizes ...
Desventajas: Nothing the hotel can do about it - the traffic
8.0 Excelente
Ventajas: Amazing
Desventajas: Pool area, bed comfort, beach, reception
9.0 Excelente
Ventajas: Everything and everybody i came across
Desventajas: Tea The brewing can be improved
8.0 Excelente
Ventajas: A lot of varieties on the menu; staff very friendly
Desventajas: Rooms need to smell fresher; aircon system needs to be cleaned/serviced;
10.0 Excelente
Ventajas: Warm welcoming, very good maintenance of the hotel, very good staff attentive to what we needed, good restaurants and fresh foods. No complains at all.
7.0 Bueno
Ventajas: Overall fantastic, staff friendly and helpful.
Desventajas: Property needs updating
3.3 Regular
Ventajas: Clean, good chicken at the poolside restaurant and location is near the road and malls
Desventajas: First night there was too much noise from the party at the restaurant and kids couldn’t sleep. Same thing happened on Christmas evening and request to be moved to another room was ignored. Kids television channel was in Arabic which doesn’t make sense since it should be an all inclusive hotel. Front desk said nothing can be done to change that. Check out was horrible. I requested for early breakfast for the kids because of early flight but at 6:15 there was barely anything they could have since they only eat proteins in the morning. I had a lack luster experience and definitely not worth the money spent. Milk for baby was not charged and available any time of night but waiters seemed bothered whenever I would call.