Directions to the hotel were poor and it was difficult to access due to Montlucon traffic management near hotel. Parking was virtually non-existent when we arrived due to the hotel sharing car park with a Commercial Centre. We arrived on Saturday afternoon and it was near impossible to park near the hotel. Also the restaurant wasn't open at the weekend for dinner, your site did not make this clear. After eating in the town centre we returned at 21.30 to find the hotel locked. The standard of decor in the room was poor, but it was clean. The bathroom was clean and well appointed, although rather small.
Convenience to old town.
staff were helpful bed was on a slope; food was expensive and not good quality!!
Cheap ! Noisy, filty rooms, full of bugs and in need of renovation. Unpleasant neighbourhood.
The efficiency of the hotel manager and her "can do" attitude
I didn't like anything about this hotel The overall condition of this hotel was very poor, it felt and looked dirty & unclean. Breakfast was a joke.
Not the most celubrious location, but within walking distance of the town. Perfectly adequate for the price. Astoundingly good restaurant. Could do with a bit of updating.
Please write at least 15 words the evening meal in the restuarant was good and the staff were very helpful The hotelwasvery basic and needs updating
The hotel was easy to find, the Tom Tom brought us almost to the doorstep. The restaurant was good and the staff helpfull. The hotel is in the middle of a commercial area which ment that there was not a lot to do at nightime. The hotel does not have air-con and this ment that at 37c it was almost imposible to sleep at night.
The staff were very friendly an extremely helpful The hotel looked extremely shabby from the exterior and was very tired inside. ( carpets and curtains were old and tatterd and faded) Needs a lot of work.
The communal areas and exterior were shabby. The corridors smelt damp and the carpets were badly fitting and shabby. The curtains in our bedroom were threadbare and looked about to fall apart, however the sheets and bathroom were spotless. Bathroom was out of keeping with the rest. It was 3 star while the rest was 1. Oops see above
Advice about nearby cheap restaurant!
The room was tidy and absolutely clean; beds were comfortable; no noise from other rooms. Staff was very friendly and helpful (we were traveling with a 14 year old, who was ill). The restaurant and menu were much better than expected in this type of hotel. WiFi had ample reception in our room (far from the lobby) and it is free-of-charge. Could use a paint-job in the lobby and restaurant (!)
The area was nice. Lots of restaurants and bars close to the hotel. A pretty nice shopping area as well. The manager. Never have I seen such a lazy man, unwilling - or uncapable - to solve problems. The breakfast was bad.
Free Wi Fi. It was within short walk to old city and restaurants. Street parking (some free some pay) available near hotel. Host was very helpful.
The facility is really old and not well maintained. The staff is nice but not welcoming.