Our guys where there on business and everything was down, the elevator the system the cards would not work.
Nothing Really Rooms are Very Small walls were paper thin, I could hear the ppl next door one bed came with no pillows on it, curtains were falling down to the window. bathroom was Horrible. Toilet seat was cracked inside the toilet it looked as though no one cleaned it in months, Tub drain was broken and pieces were left on the tub. Carpet was very dirty,
My air didn't work. The drapes were to short, so at 6am I was up because the sun was shinning in. Didn't like the place at all!
There was absolutely nothing good about this stay. The hotel was dirty, and the people were sketchy. The hotel is in a bad part of town and the pictures are so wrong it's not even funny. I will never again stay at that hotel or in that town. There are way better hotels for the same price outside of Muskegon heights. I would never suggest for anyone to stay there. It's not safe or clean at all.
The room where we were was comfortable enough for the price we paid and also considering we were there only on night, it was not bad at all. We did not have any expectations to start with in this place and were looking for a place to just sleep for the night. Needs a better breakfast room and variety. Staff is not friendly.
Not sure Too many things to mention here
They brought in some great coffee from a local place. Location was okay. It was gross (very dirty), bed was uncomfortable, no curtain, no phone in our room, gave our room to someone else after we were already checked in, (they resolved the issue, but it took a while, they acted like it was no bid deal), Elevator didn't really work, Ice makers were broke or non-existent, Stairs had trash in them, TV didn't really work, Shower sprayed water everywhere. Overall it wasn't a great stay and we won't go back.
Friendly staff, clean facilities (were the carpets just cleaned, as they seemed damp?), reasonably convenient location. Expensive. We have stayed in much larger cities in a suite with a full kitchen and excellent buffet breakfast, pool, and exercise facility for less money. We had questions regarding our bill as we left and there was a "sub" from another hotel at the desk who could not answer any questions.
Friendly staff, check in was easy and room was out dated. Overall it was a place I will stay at again. Checked out in early 0500 no one available, did not answer the night call system.