La atención de su personal. El precio
Reserve 2 habitaciones y cada una me la dieron en una planta,no hay nadie en recepcion que hable español,
Es muy importante su ubicación y la atención a cuartos es adecuada. El desayuno es muy completo y recomendable No me gusto el trato tan frio de todo el personal ya que son muy poco atentos y se nota muy poco interes de saber como nos sentimos los huespedes.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.