Ventajas: The service at four seasons is exceptional in every area. An amazing experience.
Desventajas: Everything was perfect
Ventajas: Amazing staff, great dinning
Ventajas: El servicio en el Four Seasons es excepcional en cada zona. Una experiencia increíble.
Desventajas: Todo fue perfecto.
Ventajas: Personal increíble, gran comedor
Este hotel de Miami para familias se encuentra cerca del aeropuerto, a menos de 2 kilómetros de Mary Brickell Village y Miami Convention Center. Museo y jardines de Vizcaya y Museo de la Ciencia Patricia And Phillip Frost también están a menos de 3 kilómetros.
Ventajas: Door staff and reception were very competent.
Ventajas: The staff was mostly helpful and always had a smile on their face.
The lobby is among the most beautiful spaces I have ever seen in a hotel
The rooms are clean and spacious
Love the pool and jaqcuzzi. The man made beach was a nice touch
Desventajas: You definitely pay for what you get. Expect to lay out a pretty penny
Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders.
There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber.
Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.
Ventajas: Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.
Desventajas: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.
Ventajas: Personal de la puerta y la recepción era muy competente.
Este hotel de lujo se encuentra en la zona de Brickell, a menos de 2 kilómetros de Centro de Brickell y Miami Convention Center. PortMiami y Museo y jardines de Vizcaya también están a menos de 5 kilómetros.
Ventajas: good location near cruise ship terminal.
Desventajas: full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.
Ventajas: Restautant, room comfort, service
Ventajas: Location to cruise terminal.
Desventajas: $ 43.00 a night to park your car. Ridiculously expensive.
Ventajas: Nice modern clean facility. Great rooms.
Desventajas: Hour long wait in the business center just to collect a package.
Ventajas: Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!
Desventajas: My room was ready when I arrived.
Ventajas: Great Location overlooking the intercoastal and so convenient to American Airlines Arena. The Hotel is beautiful and the staff is friendly and very helpful. Breakfast buffet was excellent. We will definitely stay here again on our next trip to Miami.
Desventajas: There was nothing that we didn't like!
Ventajas: The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.
Ventajas: Limpio, bien ubicado
Desventajas: Alojamiento agradable y cómoda cama!
Ventajas: Buena ubicación, cerca de la terminal de cruceros.
Desventajas: Camas son bastante pequeñas. Queens sería mejor. Aparcamiento caro. Restaurante "bien".
Este complejo con spa de la zona de Centro de Miami se sitúa a diez minutos a pie de Parque Bayfront y Miami Convention Center. PortMiami y Museo y jardines de Vizcaya también están a menos de 5 kilómetros.
Ventajas: We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
Ventajas: The rooms are amazing, well appointed, loved the bed! Service is top notch too
Desventajas: Long wait for the valet, call early!
Ventajas: Great hotel, nice rooms and helpful staff.
Desventajas: Valet parking too expensive.
Ventajas: The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
Desventajas: The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
Ventajas: I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
Ventajas: Luxurious accommodations, incredible views. Room service was very good.
Desventajas: Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
Ventajas: Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking.
Desventajas: Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
Desventajas: as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
Ventajas: The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding.
Desventajas: Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
El JW Marriott Marquis Miami está situado en el nuevo desarrollo Metropolitana Miami de Miami. El primero en el mercado inmobiliario JW Marriott cuenta con 313 habitaciones, incluye 56 suites, además de una amplia gama de servicios, incluyendo el reconocido chef-restaurador, Daniel Boulud de db Bistro Moderne. Con un entorno diverso para negocios, reuniones y actividades de viajes de placer, el hotel de 41 pisos cuenta con tres niveles de conserjería; 80.000 pies cuadrados de espacio total que incluye una función de 20,000 pies cuadrados Grand Ballroom; y uno de los deportes de interior, de estilo de vida y entretenimiento complejos más exclusivos de cualquier hotel en los EE.UU. El 50 mil metros cuadrados, instalación de dos plantas de interior incluye un estadio de baloncesto aprobada por la NBA, pista de tenis, Mariano Bartolomé Escuela de Golf, bolera virtual, billar, servicio completo de spa y salón dan vida y más. Pertenece y es operada por Met 2 Hoteles LLC, el JW Marriott Marquis Miami se encuentra en el 255 Biscayne Boulevard Way, Miami, FL.
Desventajas: Windows that do not open so one must use a.c.
However we request a room with window or door to get fresh air..
Ventajas: I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel.
However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted.
They had smart TVs which allowed us to play netflix and youtube at night.
my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel.
The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool.
It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother.
They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps.
I would 100% go back and do plan on making this a semi-regular vacation favorite.
It also helped that there were other familes with kids for my son to play with.
He had 5-10 kids to play with in the pool on any given day.
ENjoy! and thanks for the memories
Ventajas: I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return.
Desventajas: Tub & size of the room
Ventajas: Great pool area
Desventajas: It would been nice if breakfast was included
Ventajas: The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful.
Desventajas: Would have liked to see some more shopping boutiques
Ventajas: Staff was friendly and helpful
Ventajas: Desk staff particularly friendly and helpful.
Ventajas: The breakfast is good!!
Desventajas: The parking is expensive!!
Ventajas: I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel.
Desventajas: There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Ventajas: Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony!
Desventajas: Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
Ventajas: was ok
Ventajas: Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
Disfrute de una estadía inolvidable en el Miami Marriott Biscayne Bay. Ubicado en el corazón de Miami, Florida, nuestro hotel ofrece fácil acceso a las mejores atracciones de la ciudad, que incluyen el American Airlines Arena, casa del Miami Heat y el Bayside Marketplace, un centro comercial que ofrece más de 120 tiendas. El Puerto de Miami, conocido como la “Capital Mundial de los Cruceros,” queda a 3 kilómetros de la propiedad y el Aeropuerto Internacional de Miami (MIA) está a sólo 15 minutos. Empiece su día en Catch Grill & Bar, nuestro restaurante abierto todo el día. Pruebe deliciosas opciones dulces y saladas por la mañana, y para el almuerzo y la cena, elija entre una variedad de mariscos frescos, filetes, sándwiches y ensaladas además de vino, cerveza y cócteles hechos a mano. En adición a Catch Grill & Bar, nuestro hotel en el centro de Miami cuenta con un restaurante informal al lado de la piscina y una cafetería que ofrece una variedad de pasteles y bebidas. Si hacer ejercicio es parte de su rutina, visite nuestro moderno gimnasio, equipado con pesas y máquinas cardiovasculares con televisores personales. Si prefiere relajarse durante su viaje, aprovéchese de nuestra impresionante piscina al aire libre, rodeada por cómodos sillones y hermosas palmeras. Celebre ocasiones importantes en uno de nuestros 25 salones de eventos, que ofrecen decoración contemporánea, internet de alta velocidad y vistas espectaculares a la bahía. Comuníquese con nuestros expertos planificadores de eventos hoy y organice su boda, recepción, fiesta o evento corporativo. Al fin del día, regrese a espaciosas habitaciones y suites con ventanas insonorizadas, lujosa ropa de cama y elegantes baños de mármol. Manténgase productivo en nuestros espacios de trabajo ergonómicos y conéctese a internet de alta velocidad. ¡Haga su reserva hoy en nuestro extraordinario hotel cerca del Puerto de Miami!
Ventajas: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.
Desventajas: The cost of snacks/beverages
Ventajas: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!
Ventajas: Las camas nefastas los colchones no había ni teléfono para el Front Desk jamás contestaban para ningún servicio gritos en el cuarto de alado pésimo vista con cuerdas pésimo cuarto si me gustaría que me regresarán mínimo la mitad de lo que gaste
Desventajas: Servicio camas ruido teléfono vista estaban arreglando se veían cuerdas hacían ruidoso me apareció u. Tipo en la ventana de repente limpiándola no avisan pésimo
Ventajas: Hotel facilities seemed good but couldn't use many of them.
Desventajas: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.
Ventajas: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room
Desventajas: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.
Ventajas: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator
Desventajas: Super noisy. Disorganized. Staff not very helpful
Somewhat snobby clientele.
Ventajas: Location and staff
Desventajas: Dirty, loudy, parking, people hosted.
Ventajas: Loved the location, restaurant and bars
Desventajas: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late
Ventajas: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done!
Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!
Desventajas: Price for parking is steep.
Ventajas: No good signal tv, I can not go to pool for private pool party.
Ventajas: Outstanding service
We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!
Desventajas: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.
Ventajas: Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.
Desventajas: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.
Este hotel de lujo se encuentra en la zona de Centro de Miami, a menos de 2 kilómetros de Parque Bayfront y Miami Convention Center. PortMiami y Museo y jardines de Vizcaya también están a menos de 5 kilómetros.
Ventajas: The city view room we had. And the shower.
Desventajas: The elevator machine noise from our room
Ventajas: Room was nice and staff were very helpful.
Desventajas: What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Ventajas: Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.
Desventajas: The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Ventajas: The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean
Desventajas: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Desventajas: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
Ventajas: The staff was very accommodating, outgoing and friendly.
Desventajas: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work.
On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep.
The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Ventajas: Very clean, modern, and luxurious.
Ventajas: Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!
Desventajas: How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Desventajas: Restaurant service has to improve
Desventajas: Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
Ventajas: La habitación con vistas de la ciudad que teníamos. Y la ducha.
Desventajas: El ruido de la máquina de ascensor desde nuestra habitación.
Ventajas: Muy limpio, moderno y lujoso.
Este hotel de Miami para familias se encuentra cerca del aeropuerto, a menos de 2 kilómetros de Mary Brickell Village y Miami Convention Center. Museo y jardines de Vizcaya y Museo de la Ciencia Patricia And Phillip Frost también están a menos de 3 kilómetros.
Ventajas: Good location in South Beach and on beach. Chair and towels included in resort fee.
Desventajas: Small Pool
Desventajas: Pool was out of commission, there was jack hammering going on early literally outside our balcony. Staff was not responsive to complaints. Horrible stay. Horrible staff
Ventajas: The rooms were beautifully appointed
Desventajas: The hotel was under construction which we knew and expected. That was not a problem. But the service was terrible and the service people even a bit rude, The common places were not clean and were often trashy, and overall it did not live up to the standards of the cheapest Marriott I've ever stayed at.
Ventajas: The customer service and the people at check in and at the hotel
Overall were great .
Desventajas: I loved whole time there , nothing negative to report.
Ventajas: Great access to the beach and ocean drive. Clean, great looking rooms with fantastic views. Also very attentive and professional staff! Highly recommend!
Desventajas: Would be nice if the recliners, towels and umbrellas on the beach were complementary to guest of the hotel. But, south beach in general is pricey.
Ventajas: The location is great because it's a beachfront hotel. Front desk staff is very courteous and nice.
Desventajas: Not the service I expected. The valet staff is not the most welcoming at all. No warm greeting or smiles at all. I was really dissatisfied with the quality of the room. I had called ahead to get a preference of room. I got a room that was on a low floor and with no city or beach view like their website states. The worst part is that this particular room has a balcony that is in the view of the next rooms balcony. Meaning that our neighbors can walk out of their room and look directly into our room. We had to keep the blinds closed the whole stay for privacy. That was the worse part. Very disappointed. Lastly there wasn't a hairdryer and housekeeping opened out door an hour before checkout time.
Ventajas: Near the beach. Comfortable beds
Desventajas: One day not enough towels. Another day one of the bath robes removed.
Ventajas: Location, quiet and staff
Desventajas: bathroom sliding doors and dirty floors.
Ventajas: Room amenities staff location
Ventajas: We were down for the Miami Boat Show, which we attend every year. I must say, through all the years we have attended, this was the cleanest, most comfortable & friendly hotel we have stayed in. The staff was great, very attentive. Cleanliness is most important for us and this place passed with flying colors. We also had our puppy with us and everyone was great with her. The newly renovated room was super cozy. The entire hotel is undergoing renovations but it wasn't even a bother. Looking forward to seeing the end result! I would stay here again.
Desventajas: Honestly, the only downfall was location. We were a bit farther south and A taxi ride vs walking distance from where we needed to be BUT we would totally stay here again.
Ventajas: The location
Desventajas: The family room which is too small for 2 adultes with 2 kids
Ventajas: This Marriott is a beautiful hotel. You walk right onto the beach. The staff is wonderful. They are attentive, friendly, courteous, and overall just genuine about wanting to please customers. This hotel is one of the nicest hotels we have ever stayed at when taking into consideration the overall experience (i.e. Location, staff, cleanliness, accommodations, pool area, etc)
Desventajas: The rooms are a little on the small side.
Descubra la definición de estilo en el Marriott Stanton South Beach. Nuestro lujoso hotel en South Beach se encuentra cerca de una gran variedad de atracciones populares, que incluyen Lummus Park, el Miami Beach Convention Center, el Miami Beach Golf Club y el centro comercial Lincoln Road, famosas tiendas de diseñadores, restaurantes y bares. Las arenas blancas y aguas cristalinas del Océano Atlántico quedan a pasos de nuestro hotel y el Aeropuerto Internacional de Miami (MIA) está a sólo 20 minutos. Varios museos y galerías quedan muy cerca de la propiedad. Después de un día memorable, regrese a nuestro hotel y relájese en elegantes habitaciones equipadas con todo lo que necesita para una estadía exitosa y relajante. Vea sus programas favoritos en televisores LCD con canales de cable y satélite, o manténgase al día con el trabajo en espaciosos escritorios, sillas ergonómicas e internet de alta velocidad. Disfrute de magníficas vistas al mar y a la ciudad y duerma profundamente en nuestra suntuosa ropa de cama. Por la mañana, visite Deco Blue Restaurant & Bar, nuestro restaurante abierto todo el día. Durante el desayuno, disfrute de huevos preparados a su gusto y pasteles recién horneados. En la tarde, pruebe exquisitos filetes, mariscos frescos, pizza, pasta y cócteles hechos a mano. Nuestro hotel también cuenta con una cafetería Starbucks, un chocolatero y una tienda de cigarros. Si quiere mantenerse en forma durante su estadía, visite nuestro gimnasio, equipado con una gran variedad de pesas y máquinas cardiovasculares. Si prefiere relajarse, aprovéchese de nuestra piscina al aire libre, o haga una cita en nuestro lujoso spa, que ofrece masajes, tratamientos faciales, manicuras, pedicuras y más. Si está planificando una boda o evento corporativo en South Miami Beach, reserve uno de nuestros hermosos salones de reuniones. En nuestro hotel de South Beach, su satisfacción es nuestra prioridad. ¡Haga su reserva hoy!
Desventajas: Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
Ventajas: The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.
Desventajas: We liked it. We'll come back.
Ventajas: Location and pool.
Desventajas: Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom.
The closet was broken, and they gave us a room for special capabilities i dont know why.
Ventajas: Location is great. Friendly staff.
Desventajas: Reception lobby too small and crowded. Walls too thin.
Ventajas: The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Ventajas: Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!
Ventajas: Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.
Desventajas: Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.
Ventajas: Pool,location,bed itself was nice.
Desventajas: Customer service was very bad for a 5 star hotel, mold in hallways of room, dirty stained carpets, every piece of furniture was damaged and just looked bad. If I wanted to stay in a hotel 6 I could have saved 200 dollars.
Ventajas: The hotel and atmosphere were great. The best service were the bell hop and the valet service.
Desventajas: Untrained staff, in particular the service in the restaurant was poor! Front desk gave conflicting information are not clear when asking about restaurants.
Ventajas: Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.
Ventajas: Ubicación y piscina.
Desventajas: Piscina y spa sucios, habitación sucia, caro sin motivo. Incluso el holiday inn tienen mejores baños y habitaciones.
El armario estaba roto, y nos dieron una habitación adaptada para personas con necesidades especiales no sé por qué.
Ventajas: La ubicación es estupenda. Personal amable.
Desventajas: Vestíbulo de recepción es demasiado pequeño y lleno. Las paredes demasiado delgadas.
Disfruta de la ubicación en el centro de la ciudad de W Miami sobre la entrada a la avenida Brickell. Mantente cerca de numerosas empresas en el "sur de Wall Street" y luego escapa a los legendarios restaurantes de la zona, los palpitantes clubes, las instituciones culturales y los lugares deportivos. Disfruta de los 2.601 metros cuadrados del spa y gimnasio. Toma sol en los 8.094 metros cuadrados de la terraza WET que cuenta con una piscina sin bordes de 91 metros sobre la bahía Vizcaína. Deléitate con cócteles del Lounge FIFTY Ultra mientras admiras las espectaculares vistas de la ciudad. Quédate un tiempo. Creadas para los trotamundos más exigentes, cada una de nuestras 147 habitaciones y suites cuentan con un balcón privado con vistas a la ciudad o al río Miami, además de baños de mármol con artículos de tocador Bliss Spa® sinkside six lemon + sage.
Ventajas: Hotel Excelente tudo e perfeito vou voltar para ficar mais vezes
Ventajas: Amazing location, beautiful balcony and loved all the pools!
Desventajas: Wish there was a adult only pool
Ventajas: The room's view of the ocean! Wow!
The room's layout - bed, space, yuge bathroom, closets, room safe, fridge... perfect.
The parking valet, bell staff and counter staff were on their game and made our entrance and getaway as easy as it can be.
We will be back! Thanks Eden Roc.
Desventajas: Canceled reservation with one day's notice.
Ventajas: Relaxed pool environment
Desventajas: Service by staff was slow
Ventajas: The valet and restaurants service was ok.
Desventajas: It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate
Ventajas: Right next to Fountainbleu. On the beach. Solid amenities. Nice bar scene at night.
Desventajas: A little up from southbeach. Wish it was closer but you cant complain. Long walk to convenient stores
Ventajas: Overall very good experience. Excellent location and service.
Rooms are clean. Spa was lovely.
Desventajas: Upper pool is under construction and spa pool in bad need of renovation. The beach facing bar/ restuarant will also be a huge amenity when open (in the spring?) but I missed having a second food option onsite and ended up going next door.
Ventajas: Eden Roc's resort is nice. The private beach and pools are the best part of the hotel. Cabana restaurant was also good - but, they don't serve brunch and stop serving breakfast at 11am (a little early if you're on vacation). The food is a bit over priced as well. It's a good place to bring your family.
Desventajas: DONT STAY AT THIS HOTEL. WAIT UNTIL THEYVE FINISHED RENOVATING. The majority of the hotel is under construction. The entire lobby is closed off with white curtains due to the construction, leaving only the elevators and front desk assessable. The set-up makes the hotel dark and depressing. The decor is outdated. The staff at the front desk was not friendly at all. Most of all, the rooms in the main tower are NOT what you will expect them in a resort. We stayed in a deluxe king room and it was tiny! The view was terrible! If you're going to stay here you have to stay in the ocean view tower and don't be afraid to pay for the best rooms available: only then will your stay be worth your buck.
Ventajas: Staff was very friendly, courteous and accomodating, food and drinks were delicious. The beds were so comfortable that I did not want to get up. The convenient access to the beach was great, as well as the beach chair amenity, twas welcomed! Due to the inconveniences my sister, cousins and I were given complimentary tickets for drinks and breakfast.
Desventajas: Some staff were not truthful when faced with conflicting situations, which led to a lot of unwanted and unnessary aggravation, and wasted time. A lot of renovation was, and still is taking place, which also added to 2 of 4 elevators being unaccessible. Thus waiting for the elevator was a task. And getting on the elevator was another task, then getting to your room or the lobby was another task in itself. Had I known about the renovation that I was not told about, I would have booked another hotel. The room was not a replica of the luxurious room that was pictured. The refrigerator was not working, thank God I did not have my kids with me.
Desventajas: Renovations were taking place during my stay. It was extremely loud. Difficult to enjoy my room or time at the pool.
Desventajas: The only issue was all the construction we were NOT warned about!!
En Miami Beach, este complejo en primera línea de playa ofrece una buena ubicación en el distrito de espectáculos, a menos de 5 kilómetros de Centro médico Mount Sinai, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 4,8 km de distancia.
Ventajas: Historic hotel but kept as a new facility.
Desventajas: Memorabilia from Frank Sinatra, Dean Martin, Sammy Davis Jr
Ventajas: It was nice being on the beach. The pool area is beautiful.
Desventajas: The rooms are dated. No recent upgrades.
Cleanliness is questionable. Everything is super expensive on the property. $12 for a ginger ale, $10 for a bottle of water, and $30 for an alcoholic beverage on the beach.
Doesn't make sense when you are supplied with the most generic soap, shampoo, and conditioner in your room. Nothing is beautiful in the actual hotel rooms. Only the amenities, restaurants, lobby, and pool areas are aesthetically Pleasing. I will not stay there ever again.
Ventajas: Everything you needed was at the hotel
Desventajas: The beds were very uncomfortable making it hard for me to enjoy my stay there. with the money you pay for the hotel the beds should be comfortable, giving you an at home feeling. The suite rooms we were in smelled very old
Ventajas: Location was excellent. The staff was very welcoming and incredibly helpful. The buildings are beautiful and everything was easy to use and easy to navigate. Overall the best hotel experience by far!
Desventajas: N/A-Very impressed with everything!
Ventajas: The hotel is clean and the rooms are comfortable
Desventajas: The staff is unfriendly and rude. They constantly remind you of what you "can" or "cannot" do as if you are in an airport. They have an extremely poor customer service as a whole. I travel to
Miami quite often and there are plenty of other 5-star hotels on Miami Beach that in my opinion have better customer service and are not filled with juvenile delinquent guests.
Ventajas: Stayed in the Chateau tower which was better than Versailles.
Desventajas: It's a bit north of South Beach but not too bad.
Ventajas: Location, room ,restorants,everything
Desventajas: Fees for beech furniture rent
Ventajas: Pool and spa nicely designed
Desventajas: Got there and found there were nerds and lipstick on the carpet as well as a big wet mark. I called front desk to see if the room had been cleaned and they said they didn't known but they could connect me to house keeping to see if I could get someone to come clean it. I said "can't you do that" she just said would u like me to give you house keeping number or not. Then on Kayak it soecifically says on some options "no breakfast w this deal" so I picked the higher price option bc it did not say that. I get to hotel and they tell me
Breakfast is not included. Then I try to go to spa and they charge me more money even after I showed them
My Kayak reservstion says spa included. Later that night I come back to the room to find it was never cleaned. I wouldn't even have complained about any of this had I not paid over $400 for the one night I stayed here.
Ventajas: The property is amazing! The pools are great - got a little crowded on the long weekend - but very enjoyable. We had an oceanfront room and the views were breathtaking.
The beach access was really good and you got free beach chairs.
Its a little away from south beach and all the shops and restaurants - but we knew that going in.
Room service was not up to par - they routinely forgot to replenish our coffee/ sugar.
Desventajas: The food was just OK - and the price for food and drinks was exorbitant.
Valet only parking and it was $45 per day!!
Desventajas: The pool is closed very early
Ventajas: Amazing hotel. A little bit of a struggle to get a pool chair in the morning, but the room and views were spectacular
Desventajas: A little far from all the excitement in south beach
Ventajas: Beautiful hotel
great night life
En Miami Beach, este hotel en primera línea de playa ofrece una buena ubicación en el distrito de espectáculos, a menos de 5 kilómetros de Centro médico Mount Sinai, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 4,6 km de distancia.
Ventajas: We stayed in The Kaskades building at The Gale. Kaskades is a separate building from The Gale, but has all the amenities and then some. The bard was unbelievably comfortable, probably the most comfortable hotel bed I've ever slept in. The hotel is in the northern part of South Beach and is within walking distance of Lincoln St. shopping, the beach, and tons of restaurants. Also, Dolce, the restaurant in The Gale has great service and food.
Desventajas: The only problem we had was a small communication issue with the staff. When we first arrived, after check-in, we were told our room was on the third floor, but the front desk attendant forgot to tell us that our room was in a separate building. Again, not Abigail deal just slightly irritating to pull your luggage around the hotel, only to find out you are in the wrong building. Secondly, we asked for extra coffee cups for the Nespresso machine in our room and we were told twice that housekeeping would bring some more up, but they never did. Nonetheless, we had a great stay and will definitely come back.
Ventajas: Loved ALMOST everything about this hotel....GORGEOUS desig- modern yet comfortable (I would like to hire their designer for my entire home), staff (was treated like a king at breakfast on the patio), ambience, location, restaurant, rooftop pool (jaw dropper). Even the music playing in the elevator was "choice"!
Desventajas: The only slight disappointment was the room itself. It was severely lacking in furniture and closet space. It was surprisingly sparse. Zero counter space on which to put anything. There was definitely room for a small dresser and a few chairs. Hopefully someone will read this because I'm 100 % certain I'm not the only guest that has felt this way. (The marble bathroom, however, was beautiful with a seductive shower that lured me in for at least 20 minutes! Sorry green people!)
Ventajas: Nice hotel and good design
Desventajas: When I arrived they only had 1 bed in my room. I had called weeks beforehand to make sure this was not going to happen. I even paid an upgrade fee to get a room with 2 beds since I was on a business trip with a colleague. When they said they only had one bed, they said it was my fault because I used a third party site to book. The hospitality was very poor. They didn't' even make the arrangements to get us a cot.
Ventajas: Contemporary style and comfort.
Desventajas: See through bathroom door.
Ventajas: The place is in a extraordinary location, is very clean and the staff is awesome
Desventajas: The doors are so noisy you can listen when the people or the staff cleaning the rooms are around ,the bathroom is a mess with the water all over the floor if you need an umbrella in the beach you need to pay extra you only receive a seat and a towel
Ventajas: The bed mattress was so, so very soft & it just hugged you night
Desventajas: All of the ghost/hidden fees that I was hit with before I checked out & that what asked for in room size bed wasn't there.
Ventajas: The hotel has superb location, cool architecture, excellent restaurant.
Rooftop pool is so perfect if you, for some reason cannot make it to the beach.
Haveto mention the staff that at all times where so attentive and friendly.
Will easily consider this establishement for my next stay in Miami Beach.
Desventajas: First floor rooms are slightly disturbed by the nearby lounge room, having live music in the evenings. Ask for rooms on second floor and above or ask for earplugs if you are in bed early.
Ventajas: I've stayed at almost every high end hotel in South Beach and the Gale/Kaskades has been by far the best experience. The property, amenities, and most importantly the staff was always helpful and a pleasure to interact with. We will definitely be back soon!
Desventajas: I have read the reviews below and wanted to provide insight: yes there is a nightclub on premise, so you do hear some bass around 11:30pm-3am on Saturdays. But you've gotta take into consideration, you're in South Beach, it's a loud vibrant city. You have some music/noise every where on the strip.
Ventajas: Clean and well located
Desventajas: This hotel wants to be big but falls flat on so many points. For one is loud come night they place a night club on premises with out insulating sound proof , results you can't sleep. They play it big but fall flat in making you feel like your in a lux hotel.
Ventajas: The location was perfect, the staff was attentive and the rooms were high tech, modern and comfortable.
Ventajas: Gale was very sexy and overall just a beautiful hotel. I loved the design and even the hallways were sexy. The room was awesome and very quiet which was a plus. I also like how the staff is very friendly and even sent a text to ask if I needed anything to make my stay better. I will definitely stay there again!
Desventajas: The ice machine was on the lobby level. But others than that no complaints at all. This is an excellent hotel.
Ventajas: The hotel is very sexy modern Art Deco type decore. Full amenities Bar and restaurant on site roof top pool and access to the beach lounge chairs. I would recommend to out of towners and locals looking for a sexy getaway.
Desventajas: The hotel has a Collins Ave address yet the vallet is really on James St. A side street a little confusing and having to circle the block a few times battling south beach traffic was not a highlight.
A solo 7,9 km del aeropuerto, Gale South Beach ofrece una discoteca y una excelente ubicación a cinco minutos en coche de Lincoln Road Mall. La piscina al aire libre es ideal para darse un chapuzón antes de pasar por Dolce, que se especializa en cocina italiana y sirve desayunos, almuerzos y cenas. Una terraza en la azotea y un bar junto a la piscina son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo ofrecen toques agradables como estación de conexión para iPod, cabezal de ducha tipo lluvia, y camas de doble acolchado con sábanas de alta calidad.
Desventajas: Water leak from AC in our first room. We were moved to a suite, so outcome was good.
Ventajas: Staff was professional
Desventajas: A big step down from the old Sofitel at the same prices. If the Sofitel was 4 stars then the Pullman struggles to reach three. Despite some refurbishing the hotel looks tired. They overcharge for everything- $17 for parking. The service is ok and nothing worked very well...internet, television etc
Ventajas: Asked for technician who never came. They don't answer phones. Staff don't have manners.
Desventajas: The staff was rude from the moment I walked in the door until the moment we left. They made jokes at my expense because it took me forever to get up the stairs since I'm pregnant. I booked two rooms but they didn't one of them available at 6pm (3 hours after check-in time). After sorting that mess out, we got stuck in the elevator which terrified my daughter. To make it worse the staff was giggling as we called for assistance.
Upon entering one of the rooms, there was a large brown wet stain in the center of the room. When we called to complain the front desk said that we should be happy that they upgraded us to $600 a night room since our other room wasn't ready. We just asked them to clean it but they said most of housekeeping had left so it would be awhile.
Even the staff at the coffee shop was rude in the morning when we asked how long it would take to order anything but black coffee because of the rest of the menu wasn't ready two hours after their opening time.
Overall it was a terrible experience. The hotel is rundown but its the staff that made sure that I would never use this hotel again
Ventajas: The staff was above and beyond wonderful!!
Very nice, clean accommodations, and beautiful pool. Great location!
Overall a lovely hotel.
Desventajas: Only downside is the only place to purchase water or soft drink was the bar. They charged us $4.00 for a small aluminum can of Sprite.
Desventajas: Not alot of pillows per bed mattress not firm enough
Ventajas: Friendly helpful staff. Delicious food in restaurant and bar. Lovely pool area.
Desventajas: We've stayed in other Sofitels before and this one didn't seem like one; the room definitely didn't live up to the brand. It didn't even live up to some of the lower-market Accor brands either. We were very disappointed.
Towels were unwashed; they smelled like they were new from the manufacturer (not even washed for the first time).
Carpet looked old. Room didn't seem upmarket at all and needs updating. Bathroom smelled like smoke in a non-smoking room.
Front desk either initiated or failed to stop another hold on our credit card, beyond the normal hold for incidentals, the day we checked out no less (and we checked-out several hours before normal check-out). This was not a problem per se, but it was still an annoyance, especially considering that hotel seemed sub-par in other ways.
In summary, the room was not horrible; it just wasn't a Sofitel. It was the equivalent of an average hotel, not even above average.
Ventajas: The room the view the staff the gym I love it
Desventajas: The food too expensive
Ventajas: Service was excellent and food was good. Good size room.
Desventajas: Hotel is a little dated and needs some cosmetic refurbishing since structure is good. Bathroom and tub our outdated.
Ventajas: Clean, friendly staff
Desventajas: No continental breakfast
Ventajas: Beautiful hotel, very comfortable.
Desventajas: Pillows were so soft they became flat while Laying on them
Bienvenidos al Pullman Miami Airport Hotel, un paraíso tropical elegantemente decorado y con vistas a una tranquila laguna. Disfrute del privilegiado enclave de este hotel Pullman ubicado a unos minutos del aeropuerto de Miami (con servicio de transporte gratuito), el Puerto de Miami en el centro, South Beach y el Dolphin Mall. Ya sea en viaje de negocios o placer, o antes de un crucero, nuestro hotel cuenta con todos los servicios necesarios para una apacible estancia junto al aeropuerto de Miami.
Ventajas: It was easy to book through kayak search engine. Check in was super fast.
Desventajas: We had 2 double beds, husband and wife slept in different beds.....
-"Nickel & Dime" you on several costs such as:
*water bottle in room
*using fridge in room for own belongings
*parking ($18/night USD)
*morning coffee ($3-5)
-No complimentary breakfast (hot buffet $24)
-No surrounding restaurants within walking distance
-Multiple younger adult events (ie. proms, graduations) that was a little inconvenient.
-Room was not as cleaned as previous Hilton's I have stayed at before (ie. dusty, old soap crusted on shower soap holder)
-Strict with early check-in fee ($35). Arrived at 2pm, wouldn't waive fee for checking in at 3pm
-Short trip to airport
-Nice pool/gym facilities
-Very friendly and helpful staff
-In general, facility was clean and aesthetically appealing (excluding aforementioned example above).
Recommending only 2 stars based on high cost with many other competitors in surrounding area. I would advise researching other hotels prior to committing to this specific Hilton.
Disclaimer: if you are a Hilton's Reward Member, this does not affect you.
Ventajas: Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner
Desventajas: $17.00 parking fee
Very small and half empty shampoo & conditioner bottles
Ventajas: Roomy. Clean
Desventajas: The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view
Ventajas: We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.
Ventajas: My stay
Desventajas: Not long enough stay
Ventajas: Clean comfortable beds, Great views, nice bathroom
Desventajas: Was missing small items from room after first night room attendants cleaned room. Last morning before checkout staff barged into room. The hotel and facilities were great but houskeeping staff could be better.
Ventajas: The beds were comfortable and the hotel was clean. However, certain things like our acid reflux meds were missing or either thrown away, which was very odd. Also, when we were getting ready to leave around 8 AM the maid services were already barging in to clean the room, which kind of caught us off guard.
Ventajas: The front dresk service was great!
Desventajas: The phone lines sounds awful !
Ventajas: While the hotel is older it was built right and they have done a fantastic job maintaining it. The rooms were so clean and comfortable, it was an absolute pleasure.
Desventajas: As it is close to a large international airport, you may at times find yourself bumping into people that aren't used to our culture, like politely standing in line, or not blocking the main entrance with your entire group and all their luggage.
Ventajas: Era fácil de reservar a través del motor de búsqueda en KAYAK. El registro fue super rápido.
Desventajas: Teníamos dos camas dobles, Marido y mujer durmieron en camas diferentes...
Ventajas: Muy tranquilo y seguro. La habitación estaba limpia, el personal era amable y el restaurante/bar también estaba muy bien. Muy cómodo no tener que conducir para ir a cenar
Desventajas: La tarifa de aparcamiento era cara.
No hay toallitas.
El champú y el acondicionador eran muy pequeño y estaban medio vacíos.
Cerca del aeropuerto, este hotel ofrece alojamiento a 4,4 km de Magic City Casino y a 5 km de Parque acuático Grapeland. Universidad de Miami y Miracle Mile también están a menos de 10 kilómetros.
Ventajas: Location near beach. Good breakfast. Rooms were well equipped, clean and beds were comfortable
Desventajas: Noisy when bar is open
Not so appropriate for family with small kids
Desventajas: Need more hearty breakfast
Ventajas: The lobby and pool area are great. Friendly staff. I stayed in a women's quad and a woman's 8 bunk dorm. Both very clean and orderly. Could use some minor upgrades for the seating. Since it's so humid in Florida I would suggest mildew,resistant chairs. The ones they have now trap moisture and smell a little. This hostel is located directly across the street from the bus stop, beach and boardwalk which is an easy bike ride or walk down famous Collins Ave (hotel district). The hostel rents bikes - the first 2 hours are FREE). The free daily breakfast is excellent. Fresh fruit, pastries, assortment teas, cereal and oatmeal. More than enough to fill your belly and take some for the road. There is a restaurant on site but I didn't eat there. If your budget is tight and you need a decent friendly hostel near to everything (especially if you are on foot), stay here.
Desventajas: The bathrooms in the women's quad need UPGRADING! They have old-fashioned tubs that catch grime and the drains look gross. The toilets and sinks are older. I also stayed in an 8-bed room and the bathrooms were much nicer.
The lines at the front desk can be long since there are typically only 2 staff, BUT they are friendly so don't argue!
Ventajas: Cool hostel with pool and bar right next to the beach
Ventajas: Everything perfect. Bathroom in the room - clean - great breakfast - garden and nice area outside to have breakfast - swimming pool - team very nice
Desventajas: Not so many stores around - no more coffee and/or tea after 10am
Ventajas: Best deal in Miami. Great staff, great pool, prime location. Broken Shaker is dope too.
Ventajas: nice staff, nice environment.
Desventajas: impossible to find a parking
Ventajas: Ubicación cerca de la playa. Buen desayuno. Las habitaciones estaban bien equipadas, limpias y las camas eran cómodas
Desventajas: Ruido cuando bar está abierto
No tan apropiado para familias con niños pequeños
Desventajas: Necesita el desayuno más abundante
Ventajas: Hostal tranquilo con piscina y bar justo al lado de la playa.
Ventajas: Un personal agradable, ambiente agradable.
Desventajas: Imposible encontrar aparcamiento
Este hotel de la zona de Mid Beach se sitúa a menos de 3 kilómetros de Ballet de Miami City, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 3,1 km de distancia.
Desventajas: smells bad everywhere, fruit on breakfast is from cans.
no refrigerator in room
Ventajas: The coffee
Desventajas: It was old, shabby and out of the way
Ventajas: Close to the airport
Desventajas: The room was smelling really bad and it was dirty!
Ventajas: The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds.
Desventajas: The carpet was not vacuumed in our room. Otherwise it was clean.
Ventajas: Room was clean staff was polite
Breakfast on time satisfied
Desventajas: The second day rolled eggs
Desventajas: I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
Desventajas: One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Ventajas: I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly.
Desventajas: I didn't have enough time to enjoy everything.
Ventajas: The breakfast bar was wonderful. And the pool area was very nice.
Desventajas: The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
Desventajas: Huele mal en todas partes, fruta en el desayuno enlatada.
No había nevera en la habitación
Ventajas: El café
Desventajas: Era viejo, desgastado y lejos de todo
Ventajas: Cerca del aeropuerto
Desventajas: La habitación olía muy mal y estaba sucia!
Cerca del aeropuerto, este hotel ofrece alojamiento a menos de 10 kilómetros de Mall of the Americas, Miami International Mall y Dolphin Mall. Miami Jai Alai y Parque acuático Grapeland también están a menos de 10 kilómetros.
Ventajas: Loved the location of hotel. Was able to walk to diffent places without having to drive. Staff was very friendly and helpul. Greeted you with a smile at all times. Room was clean and really nice view.
Desventajas: This was my first time visiting Miami and I didn't like the fact that the hotel doesn't offer free parking like in other places I've stayed at. Seems this is everywhere in Miami. The phone in the room didn't work and was not even connected. I tried to connect it to the wall outlet, but there was no dial tone.
Ventajas: Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you.
Desventajas: The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.
Ventajas: Nice hotel
Desventajas: Mold in bathroom and do not validate parking
Ventajas: Suit was really nice and not expensive
Ventajas: Nothing. Smells bad and the rooms are not clean as expected
Desventajas: Smelly lobby, rude front desk dirty rooms
Ventajas: Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing.
Desventajas: The paid parking is a bit of a pain in the neck
Ventajas: Ambiance was good.
Staff was courteous.
Breakfast was excellent.
Desventajas: No clear direction in the parking garage.
No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker?
We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!
Desventajas: Outdated rooms/bathroom
Ventajas: I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost
Ventajas: it was convenient to the Whole Foods and the bed was comfortable.
Desventajas: decor was dated and drab
air conditioner was not reliable
noisy noisy noisy
at the pool you can smell grease and smog
Ventajas: Not much
Desventajas: Pool next to very busy highway
Desventajas: Bathroom was not maintained. Tub was plugged and shower needs to be replaced.
Este hotel, en el centro de la ciudad, se encuentra cerca de lugares de interés como Miami Convention Center, Puerto de Miami y Jungle Island. Las atracciones de esta área también incluyen Gusman Center for the Performing Arts y Bayfront Park.
Desventajas: Rooms had dirty floor.
Moldy bathroom ceiling.
The iron made an iron stain in my clothes.
I tried calling manager several times, no answer and no call back even after leaving a few messages.
Ventajas: The Help wa exotic
Desventajas: The Help was exotic.
The language barrier was hard to overcome.
We spent 2 hours by the front desk upon arrival. They lost our reservation.
We had a terrible experience.
But the dis comp us on alcoholic drink
Ventajas: Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Desventajas: The pillows are way too big and stiff.
Ventajas: The Grand Beach had it all, great service, great food, great beach, great location. Beautiful huge room with everything I needed in great condition and so clean, I can still feel the white carpet on my bare feet.
Desventajas: It rained a little, other than that , perfect, I would go there again, or everytime I went to Miami beach.
Ventajas: The rooms were clean, it's a 4:00 check in but I got to the hotel at 11:00am and they had one ready and had no problem getting us in the room. I had the partial ocean view which was nice. Beds were comfortable. The pool was nice the access to the beach was convenient.
Desventajas: I didn't like the fact that as much as you pay to stay that nothing was complementary. The food and drinks were overly expensive but you're in Miami everything will be expensive. No microwave in the hotel at all. I didn't care for the $100/per night deposit but they refund it fairly quickly after your stay if nothing is wrong with your room. The resort fees are deducted the last day of your stay. The women's lobby bathroom always smelled. The elevators were slow. One time getting on I was almost stuck in one had it not been for someone prying the doors open.
Ventajas: The location of the property was awesome.
Desventajas: Food options were limited and expensive.
Ventajas: GRAND BEACH HOTEL IS A GREAT HOTEL WITH A GREAT STAFF.....
THE ROOMS ARE GREAT WITH 2 FULL BATHS AND THE VIEWS ARE TO DIE FOR......
Desventajas: THEY DON'T TELL YOU ALL THE HIDDEN FEES UNTIL ARRIVAL
Ventajas: Hotel cleanliness, beautiful decor, waterfront
Desventajas: Staff attitudes toward customers, specifically in Valet. They made crude comments and gestures behind the backs of other guests. Also staff attitudes toward business, like they didn't want to be there and didn't mind showing it.
Ventajas: Grand beach hotel is a very beautiful hotel located on Collins ave with direct access to the beach. They have two pool and two hot tubs on the ground floor, but we really enjoyed the pool and hot tubs on the 7th floor rooftop. The hotel is great for families or groups as it affords the ability to join adjacent rooms.
Desventajas: The continental breakfast is pretty expensive at $25 and doesn't hold much value at $25.
Ventajas: 3 pools, 1 adult, 1 all heated, 1 all cool
games for kids to play near pool
pool was super shaded with palmtrees
rooms were clean
rooms with balcony have 2 full bathrooms w/ showers
easy access to beach from pool
constant towel service as needed
2 beach chairs w/ umbrella at beach comes with room rate
24 hr food room service
gelato in the lobby
entire staff (valet, bell, front desk, pool deck) were super friendly & attentive
Desventajas: room rate a little pricey
food by pool was OK, could be better
valet took a little long for car to arrive, but overall OK
Ventajas: My stay at GBH was wonderful. The rooms were spacious and clean, the staff was friendly and the hotels backyard was Miami Beach.. What more could you ask for?
Desventajas: I didn't like the $20/day resort fee that wasn't included in the overall price and the fact that they charge $100 per night on your credit card at time of check in- in the case there are damages to the room.. Although you do get your money back upon check out if all is fine.
Ventajas: Location, rooms, ocean front.
Desventajas: Noise in room when a/c came on. Didn't get fixed before we left.
35 dollar a day valet parking.
En la playa, este hotel de Miami Beach se encuentra a 3 km de Centro médico Mount Sinai y a 4,5 km de Lincoln Road Mall. Club de golf de Miami Beach y Jardín botánico de Miami Beach también están a menos de 5 kilómetros.
Ventajas: Very Nice and clean Happy nightly with free drinks.
Desventajas: Restaurant prices were extremely expensive.
Desventajas: There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.
Ventajas: I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room
Desventajas: I didn't like the hotel overall . It was pathatic
Ventajas: SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything.
The bed was actually quite comfortable.
Desventajas: The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay.
When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me.
Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone.
It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in.
When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels.
Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze.
I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.
Ventajas: The staff was very friendly and helpful, and the location near the beach was great.
There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.
Desventajas: The music from the bar started early and ended late. In the third building, it was very noticeable.
One of the beds was noticeably more comfortable than the other. Different mattresses.
The wifi signal was terrible. It went in and out and the connection was extremely slow.
Ventajas: The staff before christmas were extremely helpful and very accommodating
Desventajas: The staff after christmas were negligible, rude, obnoxious and unhelpful.
Ventajas: My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.
Ventajas: Close to the convention center
Contemporary room styling
Desventajas: Here's my list:
-No ice machines...I had to go to the bar in my pajamas to get ice
-Took over 30 minutes to check in
-No one helped us with our bags even though they force you to pay $35 a day to value
-Everyone seems to ignore you unless you directly speak to them
-Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor
-Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms
-No room service even though there is a restaurant attached to the hotel
-The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff
-I wouldn't stay here again unless I had to
Ventajas: ABSOLUTELY NOTHING ! !!
Desventajas: EVERYTHING WAS WRONG!! IMPOSSIBLE TO CHECK IN.. LITERALLY ..WOULDN'T REFUND MY MONEY EVEN THOUGH I DIDN'T STAY THERE. STAFF AND MANAGEMENT WEREN'T HELPFUL. TRIED TO CHARGE ME TWICE... NEVER EVER USE THIS SITE OR STAY AT THIS HOTEL.. HAD TO CUT TRIP SHORT BECAUSE OF ALL THE HASSLE !! STAY AWAY
Ventajas: Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.
Ventajas: Muy bonita y limpia feliz todas las noches con bebidas gratis.
Desventajas: Los precios del restaurante eran extremadamente caros.
Ventajas: Tuve la peor experiencia de hotel riveria sur. Era en general muy mala experiencia. Comodidad era cero en la habitación
Desventajas: No me gustó el hotel en general. Era patético
Este hotel de interés histórico de la zona de Barrio de South Beach se sitúa a menos de 2 kilómetros de Museo de Arte Bass, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 2,1 km de distancia.