The Staff was super nice and friendly. THe room was great with a fireplace and renovated bathroom. The bed was very comfortable, and there was a private deck/balcony!
This hotel is stunning. Rooms are spacious and the hotel restaurant and bar are great. They have patio dining and a pool with a beautiful view. We stay here quite frequently and always enjoy our time We had an incident this last stay here. We couldn't check in early so they held our luggage until we came back from wine tasting. We checked out the next day only to find that an item was missing. Although this was concerning, the staff handled this with class and replaced the item immediately, which was an 80 dollar expense. Although it was disappointing to have this happen, they handled it with professionalism and speed.
This hotel is a great price, centrally located to wine country, the fair grounds and downtown Paso. We enjoyed eating breakfast at Margies Diner on the grounds. Our hotel cost included $5 off our breakfast and free coffee. This is the third stay for us and I would definitely stay again.
Location and price to value Not within walking distance to downtown but easy access to freeway and good central location for visiting local wineries.
The Black Oak Best Western is an older motel, but has been remodeled and is quite comfortable. The pool looked newish and there is now an exercise room. Breakfast, $5 coupon p/p, next door is so big that we ended up splitting one breakfast and that was plenty to eat.
Staff was very knowable and professional rooms were a good size location was great Called for a taxi hours before a show they confirmed when taxi didn't show I called cab company they simply said they had no cabs available The front desk arranged for us to be picked up and taken to our show great job Black Oak staff :)
Large rooms, beautiful grounds, convenient shops and restaurants , great proximity to all wineries, friendly staff! Noisy guests on Saturday night
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This hotel is beautiful. The beds are very comfortable & the rooms are huge. The hotel grounds are perfectly manicured.This place Exudes an upscale vibe. It has a good wine list, and some very nice local beers on tap at their restaurant. would stay again
Beautiful grounds and decor overall. Pool was smaller in size compared to size of hotel. No pool chairs were available
Location It was dirty and we complained to the management the first 5 minutes on arrival. The apologized but only cleaned the dirty remote control. The room was definitely not a 4 star hotel.
Everything is fantastic
Excellent location and decor. High ceilings, polite staff, well maintained grounds, Cello Restaurant - great food! Room was noisy next to pool, unable to reach Spa on multiple attempts
The room was very nice. Clean and roomy. Nice view of the courtyard. The food was good and the service was excellent. I read reviews that the food prices were high. We didn't feel this way and we ordered room service, which always has tack on fees. Although we enjoyed our stay, I'm not sure I would rate this beyond 4 stars. In my mind it takes a lot to step beyond 4 stars as they claim to be 4.5 stars. The amenities weren't above a 4 star ranking. Nothing I couldn't find at a Hilton or Hyatt.
Nice staff. Good central area. Too expensive. Not a great location. Just ok hotel.
The service and friendliness of the staff was as great as we have ever experience. The hotel and grounds are magnificent. No. This would be our first choice when visiting the area again.
Beautiful hotel and grounds, it was a surprise. No
The cable TV was not working and was never fixed while I stayed there.
Excellent hotel/resort. Best u have ever been to. Especially liked the decor and statues from all different parts of the world. Courtyard and balcony were wonderful!! I would drive 5 hours back just to stay there again! Dog friendly, huge plus! The fire alarm went off and was on about ten minutes and the front desk wasn't answering the phone.
Breakfast was free and pretty good! they even had complimentary wine, beer, cookies and pastries! My room was really damp when the AC was on. So we didn't run it. But room was still comfortable temp
Rooms & bathrooms were very clean and updated with newer fixtures, TV, microwave & fridge. Upscale atmosphere in lobby and rooms. Hot breakfast was good, as well as an attentive service staff. Easy & fast checkout in the morning. It's location is close to the freeway, but very quiet from street noise. Nothing I didn't like.
We enjoyed the clean, spider-free smoking area outside of building 2. We were upgraded to a suite and The room was clean, comfortable, and well equipped with a fridge and microwave. Can't think of any complaints.
friendly staff at front desk. It was our 28th wedding anniversary so they gave us a free bottle of wine! that was very nice! The breakfast in the am was very nice. The walls were a bit thin. We were on the first floor and i could hear people walking above our room at 1 am. It woke me up.
Unique classic cottage-style establishment, with rustic (yet fully functional) amenities. it's located in a fairly centralized location, close to downtown as well as the freeway. Clean, friendly staff, and a great value.
Rooms are clean Bed is very hard and uncomfortable. Shower is very small. Don't expect concierge service from the guy at the front desk.
This was a good deal for the price. We had cable and it was quiet. The rooms were shabby and the carpet looked like it hadn't been cleaned, ever. There was dust everywhere. Then I wasn't given the right WiFi password Twice. Lucky I just stayed the one night, next time I'll pick a higher star hotel.
Location was good. Staff was rude and unfriendly. Was told to wait an hour because she couldn't find our reservation even though the place was empty. Carpets were badly stained.
Across the street from a grocery store, which proved useful. Outside appearance is far different than the inside. Overall, fairly clean but could still use some work. Seemed to be family owned and the staff seemed to care (someone ran out to grab my key at checkout instead of having me get out of my car and step inside). Smaller rooms for singles. Was unusually cold for California and the heater couldn't keep up.
The internet speed was good I asked for a tub to bathe my kids and got one but there was drain plug. Dirty socks under the bed half the outlets didn't work and can only see the tv from one bed. Room smelled and neighborhood was ghetto.
It's old but very clean. Small bathroom.
Charming, clean and quiet! Cleanest motel bathroom I have ever seen. The staff were extremely polite and very helpful, nice people to talk to. I would stay there again anytime. not a thing.
Location; right in the middle of town close to all sorts of stuff
It was quiet, clean and adequate for our needs. A place we'd stay again. NOthing.
Clean and comfortable room, centrally located to downtown Paso Robles restaurants, etc. Extremely personable motel proprietor. Price was very reasonable and a good value. Everything was satisfactory.
The location was great. I would have liked a microwave and refrigerator.
Location, location, location! It's right in town within walking distance to wine tasting, shopping, dining and cocktails. You can't beat it for the price.
Location. There was ants in the showers.
There was no hot water, the bed linens were dirty, a few insects and it isn't worth the money to stay here.
The price was ok and it was clean. The operator was very slow to answer the door at the office. The hotel was located in an out of the way poor location. There appeared to be only one other resident in the whole place. Kind of seedy locale.
Nothing. Owner was extremely rude. A/C did not work in room 1. He switched us to room 15 and it was even worse. Did not get any sleep. He woukd not allow me to cancel so we had to sleep with window n door open in shifts to avoid being robbed. Stay away!
Premium prices for a 3rd world experience.
Wi fi didn't work. TV didn't work. No outlets to charge phone etc except one in the bathroom. Light too dim to read.
Very basic. Clean rooms and bed. Very good choice for the frugal traveller
Very old, run down, which is fine but the air conditioning was atrocious!
Friendly Amenities a bit old.
Management very nice. Room clean. Easy in and out. Way over-priced for the basic room.