Location is good, right in the middle of Riverfront district. Breakfast was decent but we went early in the morning. We tried to avoid being at the property and spent time outside. Pool looked goo but I didn't try. Irritating door locks that buzzes each time door is open. Power is turned off to everything once keycard is removed from the slot next to the entry door. AC could not cool the room and had to be manually turned on again everytime we entered the room.
Good location; much nearby Good buffet breakfast Booked our taxi to Sihanoukeville Some large addition to booking price; breakfast?
excellent service with a smile
the internal decor - Art Deco was lovely, the black and white tiled corridors positively shimmered with polish!Also the concierge staff were extremely helpful I didn't particularly enjoy the meal we had in the Le Royale restaurant which we found a little stuffy and the food not up to the price
historic monumental building, nice watching football in Elephant Bar Room was not ready; they had booked us in a room that could not fit an extra bed that we had requested thru bookings.com. With helpful staff we were upgraded to a better more spacious room
Children below 6 still have to pay for breakfast, I guess children below 6 or 5 shouldn't pay for breakfast
The hotel can not that how to contact from Thialand for the corporate rate. If our staff is doing business in Cambodia. So we will use our current hotel.
Location. Requested extension of check up time to 1.00pm (Orginal check up time was 12.00 noon), front desk staff straight away said "no" to me! At least she shall have checked and verified. It was solved after spoken to front desk Manager.
free internet access could be provided as it happens in hotels of the same range in other cities, like Hanoi furniture, carpet could be renovated
excellent staff and service; great restaurant; great spa services no outdoor area
The breakfast is excellent. Pack with many variety and good food. It will be nice to have a vent in the bathroom.
Central location was useful for a short stay Furnishing somewhat dated, needs to be refurbished.
Great breakfast and room service. No wireless in the room (but a cable was provided upon request) and extremely loud repair work going on inside the hotel. Laundry returned after 2 days and was marked and not clean.
The proximity to everything, the room is great, and the view from the balcony. The staff did a very good job of taking care of me. The tuk tuk drivers always hanging out right in the front.
the space is engough but not very comfortable not very nice,a reception very indifferent,food harmful to stamoch
The design of the room. Nice Cambodian items. Since the hotel managed to get into lonely planet, the prices of the hotel went up substantially. The comfort and service you get for the price (we paid $82 per room/day for 2 persons room) is far too little for Cambodian standards. You can get a 4 star hotel with a swimming pool for $35 per day for two people in Phnom Penh. There was no lift, so we had to climb 4 floors. There is no wifi in the room, you have to go to the lobby. The hotel personnel would try to make use of you for every single thing you eat/drink: A bottle of water is 5 dolars. We wanted to order an omelette in the evening -in the menu 2 eggs costs $1.30-, then we were charged $4.50 because they put cheese and mushroom in it.
A Las Vegas style hotel in Cambodia. Very much customer and service orientated. Staff are very attentive. Hotel facilities, apart from the gaming, are not obvious or always easy to locate
Rooms are low quality, construction was happening and not told
Great location, nice facility Casino goes empty after midnight.
El hotel tenía un par de problemillas, pero el personal se encargó de que no se apreciaran, se desvivieron por ayudar. Los dueños siempre sonrientes, me hicieron sentir como en casa. Incluso me ayudaron a conseguir un taxi y a reservar una excursión. La ubicación era buena para llegar a distintos lugares, aunque el barrio está en una zona un poco deprimida. La piscina era pequeña pero bien mantenida.