Location was great. It is close to sports fields, Stage AE & Warhol museum, Parking is expensive and extra.
The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
Staff was friendly and helpful!
The staff was very friendly and the breakfast was decent. The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location. Charge $$ for parking
Location only I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room. I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
Very clean and nice looking rooms. Convenient location, close to stadium. Just a short walk to downtown, close enough without having to pay for an expensive downtown hotel! Our room was right next to the freeway but I'm a fairly heavy sleeper so it didn't bother me much.