El aire acondicionado no funcionaba en la primera habitación. Tamaño demasiado pequeño comparado con el resto de habitaciones (teníamos una suite).
Muy bien localizado; de muy buen precio; instalaciones comodas y de buen gusto. Ninguna
Las instalaciones y el ambiente eran excelentes. El personal era amable. La piscina estaba llena, así que una piscina extra sería agradable.
Las camas y el buffet de desayuno,muy variado y rico, en especial el carpaccio de salmon. Todo nos gustó.
El vestíbulo principal está bien, artículos de baño de una gran calidad. Un trabajador del personal de recepción fue seco y grosero. Las habitaciones están anticuadas,necesitan un montón de retoques.
Las habitaciones son espaciosas, limpias y cómodas. Es increíble tener un transporte gratuito que te lleva y te recoge a Disneyland ¡y está a sólo unos minutos! Que el desayuno estaba incluido en nuestra estancia y era un poco caro para una familia de 4.
La alfombra en la torre garden está sucio.
El servicio de transporte a Disneyland era práctico, aunque me decepcionó que cobraran extra por aparcar en el hotel. Wc se desbordó en el medio de la noche en nuestra primera noche allí. El agua corría hacia el pasillo. El personal fue servicial y nos dieron una habitación nueva, pero no nos ofrecieron ninguna compensación adicional por el inconveniente.
La piscina era increíble y las camas eran muy cómodas. La habitación de juegos era un extra bueno. Manchas por toda la habitación, pero no se notaban mucho. No había muchos canales de televisión donde elegir.
La habitación era cómoda, traslados cada 30 min La moqueta del pasillo estaba en una condición terrible, muy sucia
El personal era muy amable y servicial. La descripción y los detalles sobre las instalaciones eran inexactos. La habitación estaba deteriorada y necesita una renovación. Nunca me alojaría aquí de nuevo.
Todo este hotel es hermoso y economico
A poca distancia de Disneyland, pero transporte gratuito ofrecido. Majestuoso jardín y estanque. Una piscina y spa. Nos encantó nuestra habitación. El único problema que tuvimos fue el segundo día cuando el aire de nuestra habitación dejó de funcionar. Pero ya que nos íbamos ese día, no nos quejamos. Aguantamos con la habitación más cargada.
¡Me encantó! Muy limpio, el personal era amable y cerca de Disneyland.
We were given a room across from a remodele and it was very noisy in the pm when we checked in and they started at 8 the next morning.
I like buffet breakfast and the people who prepare those foods are joyful, helpful, and very friendly. I like the smooth check-in too from friendly front-desk staff. The bathroom door lock is broken.
The staff other than the front desk was wonderful. Very helpful and accommodating... the front desk staff was horrible. They didn't have our "paid" rooms, argued with us about what we had actually paid for even though we had our confirmation with the actual room description. None accommodating and down out rude.
Breakfast My confirmation said 2 queens and a sofa. We got a cramped 2 queens and no sofa. Desk person said their copy said only 2 queens. She was not helpful. Our room was next to a residential area with loud playing teens. At one point they tossed rocks at our window on an upper floor.
Close to Disneyland, just a few exits away. Front desk clerk are horrible and rude. Refuse to give us the room we paid for in full on the Internet. Even though it showed our description of the room we reserved they still tried to put us in a smaller room because they said our confirmation was wrong or incorrect on behalf of the third party. We will never be here again, it ruined our entire vacation.
clean, spacious, nice beds, nice couch, good AC control, continental breakfast was limited and really crowded.
Location. Not bad for the price. Good breakfast. Friendly staff
Everyone was so nice. Very clean.
The staff was overly friendly - literally the most positive and sweet people ever. The tooms were clean, overall nice, and perfectly functional. Such a great price for Anaheim too! I'll definitely go back there when I need a room in the area next! Really nothing to complain about. If I HAD to make a suggestion I would say the red paint color wasn't the most attractive? Lol. But really, no complaints on my need whatsoever!
The area was not good at all, however it had easy access to the 57 allowing us to get to Anaheim quickly and Yorba Linda. The room I was in was "supposedly" just remodeled so it was fairly clean and neat. The best part of the stay was the friendliness of the breakfast attendant. She was so nice and kind. Ensured the guests were happy and had everything they needed. She would even make food for guests. The breakfast was above average and a steal for being complimentary. That was the best part and the only reason I would stay again. The front desk clerk (Hispanic guy) was really rude when I asked him about a microwave for my room which my reservation said I would received. Argued with me and said he would charge me for one, although I had physical proof that I was supposed to have one. So petty for him to argue with a customer. Absolutely uncalled for and an easy fix to ensure the guest is happy. New generation I guess. He also parked his red suburban in a handicap spot and didn't have a placard. We also asked for a crib at check in. Upon check out a few days later we'd yet to get it. Both were for a newborn child. Unacceptable! The beds were ROCK HARD but after busy days met the intent of us sleeping.Was really disappointed with the desk employees attitude at check in but knowing how people are raised now a day makes it somewhat more understandable. No more of the costumer is always right and absolutely zero empathy for a newborn child.
Great hotel room was nicely done.
Buen personal y habitaciones bonitas. El ingeniero que reemplazó el aire acondicoonado hizo un trabajo estupendo y nos salvó de un fin de semana caluroso. El aire acondicionado se rompió y tuvo que ser reemplazado a las 10 de la noche. El aparcamiento es caro.
En comparación con otros hoteles Marriotts, este es solo aceptable.
Personal maravilloso, habitación bonita, piscina preciosa y vestíbulo y zonas comunes estupendos. Starbucks debe estar abierto más tarde y el horario de la piscina debe ampliarse.
Habitación bien equipada con muebles modernos y camas excepcionalmente cómodas. Habitación limpia, bien ventilada y en general fabuloso. Hotel muy bonito y un servicio excelente. Nada, todo fue maravilloso
Great breakfast choices Pool was cold
Size & quality of rooms. Just location was a little out of the way.
Wonderful rooms great breakfast and quiet location
Broken lock, staff did not seem to want to replace it as they were soon to replace the doors. However, we couldn't close the door with out considerable trouble so we insisted on lock replacement.
Party up stairs till 2 AM
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
Todo era genial, habitaciones limpias, un personal estupendo, el precio era perfecto, incluso la comida era buena Por desgracia había una pareja fumando en las escaleras y el olor entraba a la habitación. No me importa si fuman, pero creo que no debería hacerse allí alrededor de niños pequeños...
Cuando encontramos grandes ofertas, nos encanta alojarnos en Annabelle. Es muy limpio y cómodo. También es muy conveniente porque está justo al otro lado de la calle de California Adventures. He comido dos veces en Tangerine y nuestra comida ha sido mediocre. Mi marido pidió el bistec que era muy seco, pero, aparte de eso, nos encanta Annabella.
La habitación era muy cómoda, la zona de spa de la piscina era muy agradable, con patio iluminado. Los niños disfrutaron de la piscina climatizada. Nos encantó el patio al aire libre y cóctel de mandarina. Los niños tenían que caminar a través de la principal zona dormitorio para usar el baño en suite. No hay acceso desde la pequeña habitación para niños.
Todo muy bien pero me hicieron un cobro doble y todavia no me responden ni un correo....asi que no tengo nada mas que agregar pues es fecha repito no me responden mis correos.....me cobraron doble!!!
El personal muy atento. En el hotel anterior de Las Vegas me olvidè una cartera. Ante tal inconveniente se pusieron todos a mi disposiciòn para tratar de solucionar el problema, ajeno a ellos. Hicieron muchas llamadas y ni me las cobraron. Muy atentos y càlidos en su trato.Siempre dispuestos a que disfrutes tu estancia alli.Muy corta distancia a Disneyland. no
Me gusto mucho la habitacion y la privacidad.
el servicio fui muy bien atendida me gusto
Mi familia y yo nos lo pasamos de maravilla, reservamos (1) añadimos una noche. Los (2) días/noches que nos alojamos en el Sheraton Park fueron geniales, el personal del hotel era muy amable y las habitaciones estaban muy bien, suficiente aparcamiento y las habitaciones daban a Disneyland. Pudimos ver los fuegos artificiales desde nuestro balcón. Disneyland a poca distancia andando del hotel. Sin duda lo recomiendo y volveremos.
Muy práctico para ir a Disneyland. Un hotel limpio, cómodo, nos sentimos seguros allí. El sistema de refrigeración/calefacción solo puedes hacer aire acondicionado o calefacción. Yo tenía frío y tuvimos que coger un calentador para calentar la habitación.
Ubicación cerca de los parques
Ubicación, precio, servicios. Las camas eran muy ruidosas, las almohadas eran incómodas
Es un hotel muy limpio y los desayunos estuvieron muy ricos, ademas está caminando a Disneyland Un día que limpiaron la sotea, cayó toda la basura y polvo en los carros y los ensuciaron mucho.
La comodidad de la cercania a Disney y el servicio de las perosnas que trabajan en el. Todo estuvo perfecto, bueno que hubiera servio al cuarto las 24 horas ya que Disney cierra a las 12
El personal es amable. Habitación muy grande. Muy limpio. Todo daba la sensación de nuevo. Los jardines eran impresionantes incluye piscina y spa. Un gimnasio muy bonito. Es fácil caminar a varios buenos restaurantes. Cuando esté en Anaheim me alojaré aquí. La habitación olía un poco a moho cuando entré. Probablemente porque el día anterior hacía viento y una gran tormenta. No está mal a cuenta. El aparcamiento puede ser una pesadilla. El aparcamiento estaba lleno pero tuve suerte, cuando llegué había alguien cerca de la parte frontal del hotel.
TOO LARGE THROUGHT IT WAS A BOUTIQU
Good hotel, excellent location. Clean and comfortable. The music in the lobby is a bit loud.
Loved the market place and the Dj at the bar in the evenings!
Impressive, grand entry, airily quick check-in, comfortable beds, clean shower Music at the bar was so loud you couldn't hold a conversation. In addition the check-in attendant never told me details, such check-out time or that a continental breakfast was included ( I had to ask the next morning). They seemed rushed and ready for the next customer. Another issue was non-smoking on a designated non-smoking floor. I smelled smoke as I slept and saw butts on the carpet in the hallway. Lastly, breakfast was limited to toast, cold cereal, yogurt, and hard-boiled eggs.
Comfort No room service Weird shower stall that is made so its hard to reach handles
I had a problem with another room being extremely loud and disruptive,, the front desk and security took care of the situation, quickly. Also, the GM comped my valet charges...still not what I expected from a hotel like this.
I stayed a long weekend here with my friend and the lovely people at hotel Irvine really made us feel like welcome guests! From the complimentary bikes, to the Friday night movie on the lawn, to the friendly and delightful staff, every minute here was relaxing and stress-free. My friend has severe food allergies which the staff graciously and professionally worked arround for her. It really meant a lot to be able to enjoy my mini-vacation knowing that everything we needed was being taken care of. Thank you so much!
I liked the pool, room size, little market downstairs with reasonable prices, location to where I was going and the feel of the hotel. There is a mini refrigerator that you can fill up. I like the concept, instead of an overpriced minibar. The front desk was confused as to when breakfast ended. (We were told 8am which is ridiculous, but it was actually 9:30.) we missed a few days due to thinking we missed it. The carpet and little features could be updated, but for the most part it was clean. We would stay again.
Pool was great! Lots of space and fun games around the pool. Rooms were nice, good breakfast and fun bar/lounge
The grounds, the staff was friendly and helpful, bed was comfy, pool area and 24 hour marketplace were very nice. Paying for parking, odd odor on the different floors, no cold water, half-closed shower door.
We loved our room with a view. Even though the hotel was busy with dance competition and softball teams, our room was quiet and service was great. We will definitely be back soon!
The hotel is centrally located and six minutes from the airport, making it a great choice if you've an early morning departure or late night arrival. Our room was very quiet. The Marketplace was great for snacks and provided a good selection of tasty foods. The staff was friendly and the bed comfortable. The parking fee of $22-24 per night seems excessive for a suburb like Irvine which is pretty much made of concrete, shopping malls and parking lots. The sink drain didn't work properly, one of my pet peeves in a hotel in any price category and unexpected in this type of hotel.
La habitación estaba limpia. La cama era cómoda. Edificio muy ruidoso. Tuvimos que dormir con el aire acondicionado encendido para poder dormir.
El desayuno era fantástico. ¿Pagar por el aparcamiento? Ya prepagada para la habitación, ¿ahora tengo que pagar por mi único coche para usar su aparcamiento? Debería ser para los clientes y debe estar incluido en el precio de la habitación. La sala de estar separada en la "suite" es una broma. Es una mesa en la misma habitación que las camas. No está separado.
Por debajo de la media en cuanto al servicio La habitación tenía un olor extraño. Pedimos cambiar mi habitación en recepción y me dijeron que no se podía. Me dijeron que tendría pagar la diferencia de precio. El servicio de limpieza de habitaciones trabajaba a las 22:00 en otras habitaciones vacías mientras estábamos tratando de dormir. El aparcamiento debería ser gratis. Seguro que hay mejores opciones. Sin duda no vuelvo.
El colchón era muy cómodo. No hay opción de aparcamiento. Servicio de aparcamiento por $32, pero a mitad de precio para vehículos híbridos.
32 dólares por noche de aparcamiento obligatorio, es ridículo. Aparte de eso, un bonito lugar.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Desayuno Precio Ubicación
Las habitaciones, cercanía con Disney, la atención del personal El desayuno no tiene variedad ni sabor
La habitación estaba limpia Ducha y lavabo zona un plus El desayuno incluido era impresionante.
Excelente ubicación, a corta distancia a pie de Disneyland y Caif Adventure. Un gran desayuno, habitación limpia y cómoda
Que esta bien ubicado en cuanto a que el transporte es super conveniente a los parques de Disney, y si estas con bajo presupuesto este es una buena opcion para alojarte...... la infraestructura me parese que es un motel mas que un hotel se ve viejo y nada mantenido, es decir para la cantidad de turistas que este hotel mantiene deberia mejorar y remodelar
La cama era cómoda Tuve que pagar $10 al día por aparcar y no tienen suficientes plazas de aparcamiento. El aire acondicionado no refrescaba la habitación. El desayuno gratuito estaba lleno, el lugar estaba sucio y la comida era horrible. Fue lamentable pedir ayuda sobre indicaciones.
The room was very nice and the view was amazing. No complaints, we got a great deal and would stay here again.
I stayed at the Paradise Pier Hotel several times. I love how roomy it is and very relaxing! I like the view from the rooms...one side you can watch World of Color with the television playing the sounds for the show! We stay with a family of four, there is a sofa that turns into a bed. The toiletries are very nice!!! If you stay at a Disney property, you can use the special entrance from the Grand Californian. The Surfside Lounge is a bar/ snack shop you can warm up food (there is a microwave!) and pick up utensils (fork, knife, spoon or condiments). I personally like the vending machines on the ground floor..it is in a room by itself! PCH Grill is great during breakfast and looks fun at dinner time too! I whole hearted recommend staying here with everybody!! Upper level soda machines take only credit cards. Wish there was more food eateries.
Close to theme park with early entrance Very noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
clean. comfy bed no light switch to shut off deck light
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.
Booed it after reading the reviews and was not disappointed. Staff was very friendly an the room was large. It was a short walk to Disneyland and our young children really enjoyed the water features.
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Very clean, friendly staff. Would stay again Nothing
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
Liked the room even though we booked something different
Nice area to behind the hotel to walk. Larger room size Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
Excellent service. Staff were very helpful and friendly!
que esta en frente del parque de dysneidand
la ubicacion y el servicio exelentes que en la recepcion no hay personas que puedan hablar espanol
Que esta enfrente de disneyland
El hotel y su ubicación me parecen excelentes, solo al momento de la reservación falta más información y no cuentan con personal de habla hispana
Exelente ubicacion a unos paso de Disneyland, buen precio, servicio muy amable del personal, limpieza. Las habitaciones no cuentan con tina de baño
La ubicación, está justo enfrente de la entrada a Disneyland. Hotel correcto, limpio y con habitaciones amplias. El desayuno es muy escaso, consiste en café y bollos, no incluye leche para los niños, hay que pagarla aparte. No obstante hay muchos sitios donde desayunar muy cercanos.
su ubicacion y conford de las camas le falta limpieza en regadera y wc.casi siempre hay problemas para estacionarte
No me gusto la manera en que nos atendio el Recepcionista de nombre Byront, fue muy grosero, nunca nos dio ni las buenas noches mucho menos la bienvenida, no volteaba ni a vernos parecia que nos estaba haciendo un favor y nos trato muy mal, no me quedaron ganas de volver con esa actitud tan prepotente.
En frente de Disneyland.No se pueden ver lod fuegos artificiales salvo desde 1 habitacion??que no nos toco Piscina diminuta.No hay bañera solo ducha.reservamos una hab para 5 personas adultas y solo habia 2 camas queen??donde duerme el 5to pasajero