The front desk staff was respectful. However because it allows animals onto the first and second floor, there was a smell of dander. The breakfast could have been better, the sausages were very dry and the pastries were not very fresh. I do feel that for $150 including tax was too much to ask. $100 even is more adequate. Not worth $150. The smell of animals along was enough to drive down the price. The shower pressure was not very strong either.
The cost was reasonable. Accessibility great. Great staff,friendly atmosphere and breakfast was awesome. Thank you .
Everything fine except for mold. Mold on back of bathroom door.
The staff was so nice and sweet. The hotel was right off i95! My room was nice and clean. I would say my overall stay was amazing!
Located near the Georgia / South Carolina state line, easy access 1/4 mile off I-95. A great resting spot on your I-95 drive. Recently renovated, clean rooms, great staff, great price.\nYou won't be disappointed.
i DID NOT GO ON THIS TRIP. AS I TOLD YOU I WAS ONLY MAKING RESERVATIONS NOT BOOKING.
Location was great. Very clean. Staff and housekeeping great. Easy parking and access to room. Good breakfast.
staff, breakfast, and pool the carpet was damp and wet from the humidity. There was no fan in the bathroom.
Comfortable beds and nice toiletries. Pretty good breakfast items. The room wasn't as clean as it should have been. Lots of hair in the bathroom--ick! Big difference between the always-clean H am pton In n hotels and this one... same star level? No way.
The hotel bed was so comfortable I wanted to take it home with me. The room was very clean. I accidently left clothes in the closet when we departed. I did not realize it until we returned home. I was delighted when I called and the housekeeping staff said they had put it aside and called my home. They sent the clothes to me by UPS. I have been to hotels that if you leave something, they claim it was never found. Thank you to the staff for your honesty and integrity.
I loved my stay at this hotel. What a hidden gem. The staff is fabalous and the hotel is spotless...I don't think I've ever seen a hotel so clean and well organized and I travel all over the US for a living. I'm a Priority Club member and this will be my hotel of choice. I work for General Electric and will certainly tell my business associates. I was surprised to see the change in the Holiday Inn Express sign the staff updated us on the Holiday Inn's newlook which I thought was very fresh. I am traveling on business and really enjoy having more than one computer in the business center as I was having laptop issues. Congratulations on having a great hotel. Whatever your doing...keep it up.
Good location of the interstate. Carpet in the room was very dirty and worn, A/C worked fine but very noisy when it cycled on and off. Room generally clean, lots of scuff marks on the walls. Bathroom was clean and updated, linens were clean. Bedspread should be replaced, old and of dubious cleanliness. Wi-Fi worked well, TV, fridge, and coffe maker in room all of good quality - clean and new.
Very clean and comfortable. Hot continental breakfast was very good. Wifi was sporadic
Convenient to I-95 and easy access to getting into downtown and other areas we needed to get to. Hotel and staff were very nice. We will stay there again when stopping in that area. The carpet was extremely dirty in the room.
Wish I could upload a picture but the pictures online are nothing like the real hotel. The pool was green with no patio furniture, ripped up carpet in the halls, and despite us saying hold on the house keeper came in our room while we were in the room. Not staying here again.
Close to I-95 Walking distance to Wendy's, gas station, & a restaurant.
Location to outlet mall My moms room had cockroaches, cigarette burns in the carpet and it had a horrible smell.
Clean and comfortable Men out in parking lot hanging around .
Closeness to the highway The construction on the highway..garbage by the pool..staff was nice
good room, clean, huge bed, comfortable
The place was clean and spacious. No qualms there. It is a decent place to stay and breakfast was fine. Some of the staff were too busy on their personal cell phones to be very "host like". Also, please invest in some new pillows. Yours are terrible. They seem as if they had been re-used for 3 years.
Spacious room, very clean, very close to downtown Savannah - this stay exceeded my expectations. I would stay again! Air conditioner fan in room made weird noises - but it wasn't too bad.
The rooms and common areas in front of hotel spacious, clean and modern. No pool. Parking expensive
A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.
Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet. The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!
Staff, room, and ambiance were super. Rooftop bar was great. tv remote needed new batteries
Clean on the water AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't
Great location, modern design, cleanliness, courteous staff
Very comfortable bed, excellent river view, great staff.
The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge
Location; bathroom No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.
We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).
The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice! Valet parking was the only option for 25. per night, but the staff there was very nice also.
Happy hour y café todos los días. Gran ubicación y personal amable.
Por supuesto la ubicación es excelente. El personal es muy amable y servicial. La hora de descuento en el hotel es lo mejor. Se ofrecen aperitivos y vino gratis y una gran oportunidad para conversar con otros huéspedes. También tienen bicicletas gratis para alquilar que es impresionante teniendo en cuenta que el lugar más cercano que vimos que podíamos alquilar bicicletas fue en el mercado. Los colchones podrían haber sido un poco más cómodos.
El personal es genial. La ubicación también es genial. Las bebidas de cortesía (no el alcohol) eran algo que se agradece. La terraza con piscina y fuego era agradable. Sin duda me alojaría allí de nuevo. El servicio de limpieza estaba bien, pero podría haberse esmerado más. No dejaron toallas limpias uno de los días. El gimnasio es un poco pequeño.
Extremadamente complaciente en circunstancias prolongadas. El personal es muy amable.
The staff was really friendly, all over us as far as customer service comes. They could not find our reservation at first, but after 10 minutes it appeared. Then they weren't sure they could get us into 2 queen room, but they eventually found one. I think they were all still learning the system, they had only been open for 2 weeks.
You can't beat the location or the omelet chef! He's just awesome. The staff is friendly and professional. The a/c was super noisy. A maintenance man came up immediately and said he has heard quieter buzz saws! 10 minutes later, he fixed it. Problem was, his fix left me with virtually no a/c! Had to ask for new batteries for the t.v. remotes. Housekeeping should check to make sure the remotes work, not the guest. Bathroom fan goes on automatically. Nice feature, but it runs too long. Mainly little, but annoying issues, except the a/c.
Staff helped the best they could but had to change rooms and the AC never got the room below 76 degrees in either room. Location
the professionalism of the staff should have more room with double beds
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.
The staff was great as so the location! I would stay there again.
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful. Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.
Nice hotel near to everything
I really liked the soft beds and comfortable pillows. Breakfast was lackluster.
Everything was up to par. Comfortable room, great breakfast and good location
From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced! It did not have a gift shop.
Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town , So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.
The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.
The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit). The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.
The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions. Parking
The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.
The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life. None-we loved it!
I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location. No gym or swimming pool.
Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard. Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.
All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
The fact That we are in the flight line of the air base was horrible. So loud. And the sound actually shook the bldg on More than one occasion
I thought the hotel was fine if you need inexpensive lodging. Easy drive downtown and when we had an issue with the TV someone came up in a few minutes to fix it, Overall the room seemed clean except the floors. It was clear that no one had swept behind the bathroom door or vacuumed by the vanity. Also, the don't have the SEC network.
The staff was extremely pleasant and the rooms were very clean. The staff ay the breakfast was wonderful also.
Great location, great room! Definitely a repeat!
The staff was so great. We were there for a race, and they did all they could to accommodate us, and went above and beyond in customer service.
It was nice being in a busy commercial area. We were not told of many maintenance projects occurring during our stay. Location right off the end of Army Air field was not mentioned anywhere. One night a giant plane took off right over room very very low every five minutes. While we could not really hear this in the room with the air and tv on....it was very unnerving.
For the money I paid it was a decent hotel. They say there is free hbo and show time which there is and they have hdtv's in the rooms, but the picture quality is worse than my old tube tv from the 80's. There is also a military base nearby so after 9am there are helicopters and planes flying directly overhead which makes it difficult to sleep past 9 if you've had a late night downtown.
Very nice overall just the usual. Thin walls don't know why they build hotels like that. Great staff clean & comfortable. Good breakfast.
Clean and everything worked fine Jets fly close overhead at all hours. It is at the end of an airport runway.
Rooms were well kept and comfortable. It had the microwave and refrigerator. However, I would love to have a freezer section for a refrigerator, which was not there at least in my room. Would recommend it. A nice overall family experience. The serving area for breakfast was too crowded and small. It would be nice if they can increase the breakfast area.
Staff was amazing, breakfast was wonderful plus they had cheese and and wine and a late night snack in the freezer(ice cream) each night. Some rooms had old carpet that smelled but they were very accommodating when we asked to switch. We then got hard wood floors and it was great.