Tuvimos un incidente y el personal nos facilitó material sanitario. Nos metieron el desayuno en la factura sin avisarnos previamente si nos apecería tomar el desayuno en el hotel. El precio del desayuno (14,- EUR/persona) es excesivo. El hotel está bastante lejos del centro de la ciudad, hay que moverse en coche.
el hotel está a las afueras
El desayuno buffet es variado. Está bien pero esperaba algo más después de conocer otros hoteles de la misma cadena. Avisamos que ibamos con niños y no nos prepararon una supletoria, así que cada uno durmió en la misma cama de sus padres, aunque tampoco nos quejamos de esto.
Desayuno Bueno Las camas no son muy confortables
el pàrking gratuito. No tiene aire acondicionado.
Muy buena ubicación, a 5 minutos de la estación y a 5 minutos dl centro (andando). Personal muy amable: no nos cobraron una noche de parking. Ordenador con impresora gratis para conectarte a Internet. Servicio gratis de café y té en la recepción. Habitación grande. Wc separado del resto del baño, muy práctico si vas dos personas. Muy buen desayuno en una sala rococó de palacete Era finales de febreo primeros de marzo y hacía un poco frío en la habitación, la calefacción no llegaba a calentar demasiado. No todo el grupo era de la misma opinión en este sentido
La situación. El desayuno del lunes era bastante más escaso que en el fin de semana.
La fachada del hotel y los desayunos No había persianas en la habitación y entra mucha luz por la mañana, pero se podría mejorar con cortinas que no dejen pasar tanta luz
- Hotel muy bonito, Personal amable, cuarto muy limpio - Illuminación muy pobre en el cuarto - Bombilla rota a la llegada
El edificio del hotel es antiguo, impresionante (especialmente el comedor)
Excelente ubicación No hablan español
La habitacion era muy amplia y comoda, ademas de acogedora. Si, en la habitacion habia un zancudo(mosquito) que nos pico toda la noche.
La ubicacion es muy buena.asi como el desayuno.las habitaciones son espaciosas y agradables. Las dos noches han sido muy agobiantes por falta de aire acondicionado. las ventanas no se podian abrir, solo en posicion oscilo-batiente y no corría una gota de aire.para el verano no se puede recomendar.
Extraordinaria su ubicación, estilo, lujoso y muy buen servicio en todos los aspectos. El edificio en restauracion es precioso.
Rooms are very spacious and comfortable (new and modern furniture). It is very close to the city center and the railway station as well. We stayed 5 days and we found a parking space nearby every evening when we were back to the hotel. The parking at the hotel was not very expensive, though (around 5 or 6 euros the first night and 3 or 4 the following). I highly recommend this hotel!! There is no free W-lan in the rooms but there is an internet corner on the ground floor with a fast computer which was free every time I needed to use it. (I think there's also free w-land in the hall.
Only I want to try a new hotel.
Room was a good size with an excellent bathroom and shower Too near to a main road junction. The traffic noise on the front and lft side of the hotel could be heard with the window shut
The staff was outstanding!! Very courteous, even though we didn't speak any German. The rooms as well as the hotel were maintained in a meticulous fashion. Value for my dollar,or Euro, was exceptional. I travel for business, more than 200 days per year and the establishment ranks in my top 5 best hotels. I would definitely recommend this hotel to anyone. I will be going back to the same area again in the next few weeks and I will be staying at the Best Western Premeire Regensburg for that stay, which will be for more than four weeks. The only negative point I could bring up is there were no laundry facilities, though I doubt this hotel was intended to accomodate extended stay patrons.
Great staff, perfect English, the evening meal in the restaurant was very good. As the car park is under reconstruction they let me park my motorcycle in the front of the Hotel! Nothing, everything was great.
The restaurant is absolutely fabulous!!! We had great food, great service and the price was reasonable. Breakfast is also very nicely done.
Nice new facility with large modern rooms. Wireless internet. Excellent breakfast and a nice nearby Italian restaurant.
Excellent parking; clean modern building and helpful staff. Free bicycles avallable The room was not available at the appointed time and we had to wait for about an hour.
verynice new hotel, great breakfast little bit out of the city
This hotel has a stunning modern atrium design that makes the entire atmosphere seem light and welcoming. The rooms are beautifully decorated and, for travelers wishing for a soak in a hot bubble bath, the bathtubs are exquisite! The hotel restaurant offers fantastic dinner options and breakfast is quite nice. If you'd rather dine elsewhere, the Pizzaria down the street is a few minute's walk away.
very modern architecture and and pleasant equipment, good kitchen
A good 3 star hotel.
tuvimos una suite con un baño muy grande, parking gratuito un poco lejos del centro
Habitación amplia. Desayuno muy variado. Personal muy agradable. Lejos del centro. 15 minutos andando
Buen trato por parte del personal del hotel. El desayuno es bastante completo (tipo bufé). Relativamente cerca del centro, para ir a pie. Cerca de un gran centro comercial. Zona muy tranquila.
Céntrico, buen bufet de desayuno. No merece las 4 estrellas, con 3 le bastaba y sobraba: habitación pequeña dando a patio trasero con baño tipo aseo/ducha similar a albergue. Puerta con rendija al pasillo por donde entra la luz toda la noche. Acceso con escalones y sin rampa para maletas. Carece de aparcamiento propio, y los públicos quedan lejos; acercar las maletas es complicado. Con la reserva habíamos pedido cama de matrimonio, y nos dieron 2 pequeñas, encima no reconocieron que no es lo mismo.
El hotel y las habitaciones muy bien. El personal del restaurante bar, un poco altivo....
La vista trasera del pequeño lago. La falta de aire acondicionado en las habitaciones.
la habitacion estaba suficientemente insonorizada diseño y servicios de la habitacion algo escaso
Un poco lejos del centro urbano.
La información recibida por parte de los recepcionistas bastante mala.
We stayed in the Pope Benedict 16th room (all the rooms have vaguely religious themes). It was charming, comfortable and spacious. Good value for money: €135 inc. breakfast. Excellent location for visiting Regensburg. Cheap parking nearby at the Theatre Parking lot. The breakfast buffet and breakfast room were not 4* level.
We loved everything about staying in this charming hotel - small hotel with large rooms and very modern fittings, loads of charm and extremely helpful and friendly staff...In a great location in the old town.
Nice atmosphere, perfectly preserved in this 18th century small, cozy hotel. Rooms are exceptionally clean and nicely decorated, bathroom is equiped with modern plumbing. Breakfast selection was modest, but fresh bread and scrambled eggs made it complete. Hotel staff was very polite and ready to help: we needed a charger for our Nokia and were surprised to get one immediately upon our request (taken out of a box with couple of dozens of chargers for other types of phones).
I wanted to stay in the old city of Regensburg and this hotel I found upon arrival was everthing I had expected based on the description on the website. It is beautifully appointed and althought my room was small (my choice in category) I would return there without hesitation and opt for a larger room
The friendliness, hospitality and service from the owner and the staff were outstandingly good; better than excellent. The Hotel was well situated, beautifully appointed and superbly fitted out. There was a large selection of very good fresh food available every day for breakfast. We liked everything about the Hotel.
The room was big and clean and comfortable. Loved the cafe associated with the location. Great coffee! Good prices, excellent central location in a neat city. No elevator, so 50 steps up carrying heavy suitcases was a workout. Price for the room was rather high, but the location is excellent, and we were there for just one night. For a multi-night stay, we'd probably look for a better deal. :)
Perfect location right in the heart of the city, excellent breakfast, cosy room, helpful staff. No lift, (in our case) not possible to park on site
Wondeful rooms, though it was a bit hot while we were there, requiring the windows to be open and cafe/street noise can be bad. Great staff, great location. The breakfast buffet was delicious.
Great proximity to everything. Clean room, modern bathroom and very helpful staff.
A special boutique hotel with every room having its own design, name and decoration. Very nice building, centrally located, terrific, hitech bathroom, spacious room and huge, comfortable bed. The breakfast room was somehow dark though cozy. The personnel could hardly communicate in english. As the hotel has a restaurant-bar on the ground floor, it may be noisy at night when windows stay open and people is sitting outside. The lack of elevator may be a problem in case of heavy luggage.
localización falta preparación, profesionalismo, eficacia, rapidez y actitud de servicio al personal problema de estacionamiento del auto.
Limpieza de la habitación, relación calidad precio. No.
Situado justo enfrente de la catedral, muy céntrico. Muy limpio. No conseguimos tener agua caliente para la ducha. Desayuno bueno, pero no tanto para lo que cuesta.
El hotel tiene bonito diseño. Es una lástima que el personal de limpieza este mal pagado y tenga que recurrir al robo de prendas de vestir. Fuimos víctimas de robo en este hotel. Sustrajeron 1 par de zapatos, 1 par de tenis y una chanclas (todas nuevas). Nos dimos cuenta al llegar al siguiente destino y nos comunicamos con el hotel, quienes no hicieron nada al respecto!
Localización, diseño y atención al cliente. Nuestra habitación era muy silenciosa, exceptuando las campanas de la catedral. Un detalle de calidad en la cafetera nespresso dentro de la habitación
Su ubicación y el trato del personal. El sistema de conexión a internet desde las habitaciones. Poco funcional y carísimo
Pésimo aparcamiento; para Alemania, la relación calidad/precio deja mucho que desear, aunque la habitación es buena y la limpieza impecable. El "aparcamiento" al aire libre y nada cómodo.
instalaciones no tiene aire acondicionado ne las habitaciones y estuvo bloqueado el servicio de telefono el fin de semana
Que se encontraba apartado pero cerca. Y muy tranquilo. Gran espacio para aparcar los coches. Buen desayuno
La tranquilidad que reina y que está todo rodeado de parques naturales. Que está muy apartado de la ciudad y no hay nada cerca por comprar como comida o algunos recuerdos.
The food I believe was very good, along with the friendliness and helpfulness of the staff. Without out our own transport the hotel was a little outside of Regensburg and local transport was minimal.
Easy to find, quiet location, good food, typical of the area. No
After 380 kms on a motorbike, I needed to relax and this was the right place to do it. Excellent value for money : prices including the wellness area which, among the dozens of hoteI I have visited, are only matched by one hotel in Hungary. Breakfast and the evening meal were good but nothing really gastronomic I had to use my poor German as despite having to repeat myself 2 or 3 times, the staff were not very keen on speaking English
The hotel was very nice and the staff was friendly and helpful. The only problem we had was that we had no hot water but the staff worked very hard to resolve the problem. The dinner was excellent.
The distance to the centre of the city and the number of lines buses. The connection to the centre of the city is poor.
Close to the most important company in Regesburg. Perhaps there's a lack of employees, since any time I went to the Reception I wasn't able to find anybody. But the service were good and the employees kind. As mentioned the lack of empleyees at the Reception
Good location Room basic, but clean & safe
NIce quaint hotel in a small village Billed as being in Regesburg in fact rather far away. Staff rather "stiff" and unattentive.
The room was large, clean and well laid out. The bed might not suit everyone as it was on the firm/hard side. The pillows were not good, a common complaint I have about hotel pillows in Europe. No support. The glass door on the bathroom took some getting used to!! Door did not lock without key which is ok if you lock yourself out but a security worry, as you had to remember to lock the door every time you left the room.
Nothing stood out. Location was to far for seeing sights, pool was cold, had to pay for the steam sauna, breakfast was limited. I have stayed at much better hotels for much less money.
This was our second stay and it was just as good as the first time. Excellent, friendly, and accommodating staff who speak English. Beautifully decorated for the holidays with rooms that are also nicely decorated and are clean and comfortable. Great location and excellent breakfast. Nothing.
Beautiful hotel in a great location. Modern decor, clean, yet cozy room with comfortable beds. Good, quiet air control system. Friendly service and great breakfast. Parking not so convenient. High cost of extra bed for kids.
The hotel is in the perfect location - one block from the Cathedral and one block from the Danube. The staff is excellent and very helpful, especially for a non-German speaking guest. Difficult to locate by car because of one way streets and signage.
Perfect location right in the old town. The hotel rooms were fantastic, The staff were all extremely pleasant and veery helpful. The hotel itself has aneat quirky side to it. Lots of art work and interesting rooms.
Very nice rooms. Very friendly staff. Easy walking distanced to everything you would like to see. I speak a little German, but it was helpful that the front desk staff spoke very good English.
nice rooms. central location. Good service. Everything that you would want in a hote.
Convenience to city sights Room was expensive relative to other places we stayed in Germany
Good size room and quality bathroom. The breakfast is of good quality.
The position of this hotel is great in the centre of the old town. Be careful, your GPS may not guide you correctly to this hotel but rely on the hotel's printed guide. We had a front room on the 4 th floor and the area was quite noisy with passing foot traffic on a friday night until very late.
The is very nice, friendly atmosphere, everything works very well. Really I spent nice time there
Muy céntrico. Desayuno estupendo.
es un hotel centrico, pero a la vez tranquilo, me ha gustado mucho que no tuviese parking propio
El hotel por dentro es bonito (es una casa medieval restaurada) y esta muy bien situado. La habitacion triple era muy grande y comoda, y el baño era totalmente nuevo y estaba muy bien. Todo correcto