Hay ruido, habitaciones grandes, limpias, cómodas, el personal es amable. El aire acondicionado era ruidoso
Deben mejorar lo concerniente a llamadas internacionales El no poder realizar llamadas internacionales
El servicio de transporte del aeropuerto al hotel y al servicio de rentacar Nos dieron una habitacion con el bano averiado pero fue solucionado rapidamente
Hotel completamente no fumador - relacion precio calidad
La cama parecía limpia. Había un ventilador en el baño que no pude apagar, funcionó toda la noche, así que no pude dormir. Ninguna lista de canales de tv, instrucciones de wifi o seguridad. Recepción de televisión era terrible en todos los canales. Máquinas expendedoras vacías en varias plantas. El personal era lento y desagradable.
En relación al precio: buen servicio,desayuno de buena calidad,servicio del shuttle aeropuert-hotel y hotel-estación de metro muy buenos,habitación muy cómoda y espaciosa. El hotel no tiene personal multilingüe, cuando hay que comunicarse al call center,no hay atención en español, solo en ingles.
Que estaba en el mismo aeropuerto. Sus servicios e instalaciones. La relación Calidad/Precio. Si no tienes que coger un avión al día siguiente está bastante lejos de la ciudad.
Su accesibilidad al transporte público. Las camas, realmente descansé. Fue poco el tiempo, realmente no hubo nada que me molestara.
El hotel es correcto. Lo mejor es la ubicación, es muy útil si tienes que coger un vuelo a primera hora de la mañana ya que se encuentra prácticamente integrado en el aeropuerto. Todo lo "extra" es pagando, para mi gusto es un hotel caro... aunque conveniente por su situación.
Su ibicación, facolidad de acceso y comodidad de la habitación. Todo me pareció bien.
Maravillosa ubicación No, todo estuvo bien
accesibilidad, facilidad y sensacion de libertad y lo elegi por su ubicacion y precio no
habitaciones muy confortables para descansar, internet gratuito, buen precio y excelente ubicación para los fines de mi estancia.
Buena atención del personal, Servicio al aeropuerto, Restaurante, Cuarto n° 314 Falta de mantenimiento. Puerta de balcón sin chapa. extractor de baño no funciona. Caminadoras en gimnacio 3 dañadas al igual que puerta de acceso a las caminadoras. Equipo de computo de servicio a clientes malo impresoras y cpu con unidad de usb dañada. Elevador derecho con ruidos en su mecanismo y jaloneo.
Gran relación calidad-precio para una habitación tranquila y moderna. El personal era muy agradable. Nos dejaron registrarnos al mediodía. Red bar tiene buena comida y aperitivos. Las obras fuera de la entrada del hotel eran una monstruosidad.
muy bueno no
Gran bar con happy hour y una comida excelente. Servicio de traslado al aeropuerto. Habitaciones limpias y cómodas. La ubicación del aparcamiento es de difícil acceso una vez llegas y has hecho el check-in.
De alguna forma me cobraron $20 más por habitación de lo que había reservado. Lo arreglaron después de que se lo dijera.
Muy limpio, el personal agradable y ofrece todo lo que un pasajero necesita no
El personal, las instalaciones
Por el precio, mi estancia en el Hampton O'Hare fue excelente.
Es un lugar sin lujos para alojarse cerca de O'Hare. Confiable servicio de transporte. Práctico.
El personal era muy servicial. Las habitaciones estaban muy limpias. Gran desayuno Centennial. Todo fue fácil y sin problemas durante nuestra estancia.
Personal bilingue con alta disposicion a satisfacer las necesidades de los huespedes y con mucha calidad humana, excelente servicio, de precio accesible y con muy buen servicio de transporte del hotel al aeropuerto cada 30 minutos... un placer haber estado en el hotel. Nada
I had an all around great stay. Great location for traveling, shuttle service, shopping and eating out but also the restaurants in house. But two things I would look into I stayed the 12/18-19 and as I was waiting for the shuttle around 430 am a drunk guest was vomiting in front of the doors, spitting on the walk mat, and just being ridiculous but i seen staff members walk right by him and do nothing. Being in the industry I would have thought to get this guy away from guests whether by using security or simply asking him if he needed help. It was disgusting having to see him vomit and spit then smell it while waiting for shuttle services.
Newly remodeled, clean hotel; staff is very polite and proffesional. Stayed there over 30 times in the last 2 yrs, and will definitely do it again
The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.
Nicely appointed room; very good about late check in despite being busy (~2am). I had to purchase a toothbrush and have the lady and the shop tell the front desk guy (who had sent me to their shop) to give me toothpaste because they were out. A little dissapointing given the price and proximity to the airport.
Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.
Location Kayaks assistance View Bed was not comfortable and sheets were so stiff you could hear them across the room with the slightest movement. Idk, maybe that's why bed was uncomfortable. Weddings being held at hotel had loud intoxicated guests roaming halls all nite.
Not impressed with charging to register early. And never have had a 4 pm register time.
Nothing much Pay to park even though it was that far from city, bad bathroom, no complementary breakfast
Didn't attend due to not being able to get to the hotel. Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?
Clean, cool decor, good service, good shuttle , if you are ever stuck at Ohare Consider this hotel
We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.
I liked that the rooms and the pool areas was clean. I didn't like that I booked a room with this particular hotel me baths in advance and I was giving one of the poorest selections of rooms in my opinion! I was on the second floor of the hotel with no window view and it was extremely humid in the room even after I adjusted the temperature on the thermostat time after time. I would say the real reason why I was giving such a poor section in room choice but I'll just leave at this!
Having to pay for parking, Internet and continental breakfast. Every hotel I've ever stayed at its always been complimentary. There was a pic of a hot tub in there description, butt when we got there, there was no hot tub .
It is a very clean place. The crew is extremely friendly and I enjoyed the stay. The have a pool and a gym. The front desk remembered my name (even though it was a very short stay) and offered me to join their club and gather points, which was nice. On the not so good side of things it seemed like you're being charged for everything. The parking costs $25, there is no breakfast included and there is only so much wi fi you could use before being charged as well.
Clean. Quiet room. Nice bathroom. Near the Rosemont entertainment district. Self park should be free with validation. Paid $24
The Chicago Fire Oven and Staff were extremely great. Anything that we needed was handled right away! I wasn't really sure why we had to pay an additional fee for parking... they should just tack that on to the overall total of your stay.
Beds were nice and comfy, breakfast was great, and he restaurants had great choices Tv service needed better service and channel options. Takes 5 seconds to change a channel
While we were there.... the pool was "out of order" .we were told we could go across the street to use neighbor hotels pool..... not real convieniet on Dec 23. ..... ice maker did not work on 4th floor, Wi-if did not function .... rooms were clean , but otherwise disappointing
I enjoyed the hotel. It was large and stood out. The rooms were moderate in size. Decent bathroom. Safe in the room was a plus. There was food crumbs under the hide a bed/couch. The parking cost is outrageous. Not only did you have to remember your room key but your parking pass to get out. This was definitely the down fall for me.
Bussines oriented only
it was clean in spite the fact our reservation was for 3adults + a child, both days we received only two cups even when more were requested including a tip
I liked how friendly the staff were, even down to the maintenance guy we talked to in the elevator. Checking in and out was very speedy. Very nice hotel inside. Didn't like how I had to pay $24.00 just to park at a hotel I was staying at. Also food was very expensive, but guess that comes with being in a big city.
Buena atención de algunas personas, económico, la atención del shuttle adecuada. Dos días no tendieron la cama
La cercanía al aeropuerto es muy apropiada así como también el servicio de shuttle que ofrece a los turistas que vienen desde allí.
lejos de todo,ningun restaurante cerca
El tañamo de la habitacion Las habitaciones estan un poco anticuadas y necesitan actualizar el mobiliario
Habitaciones amplias y limpias. Recomendaría el restaurante, aunque no son baratos. La sala de ejercicio estaba bien equipada. Cargo por el servicio de Internet
Correcto, similar a otros hoteles Sheraton de aeropuertos.
Espacioso y limpio
confortable, limpio y accesible al aeropuerto
Único, limpio, y a un precio estupendo para una noche. Tarifa de aparcamiento escandalosa, limpieza típica de mesa de billar
Tuvimos que viajar con nuestro perro y no tuvieron problemas con que la tuviéramos en el hotel. Llamamos con antelación. Un poco más de espacio.
It was in a fantastic location. We could walk almost anywhere from where we were staying. Spacious room with nice amenities. Surprisingly quiet stay despite the fact it was during the weekend of Chicago Comic Con. And the service was good as well. Overall, a nice, comfortable hotel, but nothing super special. As the same with everyone else, parking really takes a toll (pun slightly intended). And I guess, for the price, I expected something just a little nicer. You're mostly paying for the convenient location, which granted, it is. I would stay again but only after exploring other options.
The people were very friendly and helpful, the rooms were beautiful and clean. As far as location, the train station was a simple walk up the street and took you directly into the center of the city. Dinning was pricey at Gibson's but it was delicious and the service and food was wonderful. More reasonably priced dinning areas are quite a distance up the street, which left your options fairly limited if you wanted quick and cheap. And even if you made the walk your options were limited.
Treadmills were not in good shape
The hotel, staff, and location are great. But for the second year in a row on a Saturday night the fire alarms went off in the very early morning evacuating the guests. So in a good hotel we failed to get a good nights sleep.
Caught a weekend rate that included breakfast. Very nice. Initial trouble checking in but that may have been a booking.com problem. My middle initial was put in front of my last name so my name did not seem to be in the computer. Fortunately I had my confirmation page with me and they were able to take of me right away.
Clean, king bed, rate was okay. Parking was relatively cheap. Location was poor for getting anywhere, limited food in the area, Starbucks inside hotel was unpredictably open/closed all weekend apparently at random. Internet was expensive, and I had to pay $12.95 per day per device, so my wife and I had two phones and two iPads, very expensive, so limited connectivity. Parking was only relatively cheap if you didn't use your car all weekend; hardly anything in walking distance, so cab or pay double for parking to take your car anywhere. Location very difficult to access from freeway; you have to drive past restricted exit, get off, turn around, get back on, drive back to hotel exit. We will not stay there again.
Quiet location. Clean facilities. Staff were very helpful and accommodating. Good food. Great cookies! No.
Comfortable bed. Good buffet breakfast. Convenient for the conference centre. Pool Not really. Of its kind it was good.
Was warmly welcomed with a friendly smile and great service at the front desk...and enjoyed the warm cookie on my way up to my room. The bed was comfortable and had a good night sleep. Wish the parking was free and not confusing when parking. The room was clean, but could be updated with a fresh new look...a little dated.
All in all a great experience. If you're wanting a hotel close to the airport this is great, it's not really close to anything else. Breakfast wasn't included and I think at the price it should have been. Besides that, I enjoyed my stay very much.
The location near the airport was the only thing that I liked about the hotel The service, the noice, the upkeep, the housekeeping
Location was perfect to catch a train to Chicago. Staff was friendly and very helpful. Late night food in the lounge was very good. Hot tub wasn't even bath water warm and the pool was cold. We found used soap on the bathroom counter when we checked in. We had to pay two days of parking because we went over 24 hours. Since the hotel suggests parking early and taking the train into Chicago, it would have been nice to get some validation for part of the parking time. They told us there would be additional charges if we parked and left for a while then parked again, but no warning about going over 24 hours of continuous parking.
No pool and deep water puddles every where in the parking lot. Very small parking lot. Had to park far raining, suit cases and puddles.
Great for the price.comfortable bed.quiet and clean.easy check in Just as advertised..even pleasently surprised better than i thought.
Estubo genial, es el típico que todos hemos visto alguna vez en las peliculas. La zona es lo mas parecido a la urbanización de los Simpson y muy cerca hay una gasolinera, un Dunkin Donuts, Un Subway, un Tacos Locos, un restaurante Denny's y una licoreria supermercado. Lo malo ha sido el llegar hasta el tren que te lleva al centro de Chicago, CTA Blue Line, que esta a unos 3 o 4 Kilometros, y los buses en Fin de semana no pasaban. Pero siempre puedes pedir un taxi que costaba alrededor de 8 dolares. La dirección en el google maps estaba mal ubicada. El Motel esta cruzando el parque, mas cerca del aeropuerto, asi que revisarlo bien ;).
Location to airport, shuttle service from and to airport Major disappointment. Computer systems were extremely slow. Did not bring computer on trip to minimize luggage weight knowing that hotel would have computers available. Have used other locations computers and they were no where as slow as those at this hotel location.
Close to airport. Convenient shuttle. Did attempt to accommodate my early check in after several failed attempts Computers were down, weren't attempting to accommodate my need for early check in because they couldn't see who had checked out. Ended up getting me in at 12:00
The free shuttle to/from airport with very convenient times. No onsite restaurant -- room service is offered by an outside and off site restaurant. The restaurant at corner was just as good as the recommended one.
They went out of their way to make us happy. The pool was cold and the room had a lot of condensation by the window.
Clean. Staff was great No food. But breakfast was nice
The room was very noisy. We were across from the elevator and the motor was audible every time the machinery moved. Very annoying. There was also a lot of noise from delivery trucks in the wee hours.
Buen hotel junto al aeropuerto y dotado de todos los servicios, el restaurante es fantástico y la piscina cubierta la guinda. Las habitaciones son amplias y cómodas. Totalmente recomendable, esta solo a 10 minutos del aeropuerto, y eso en la ciudad de los atascos se agradece.