like the natures trail and all the deer running aroung that was cool rooms are outdated, feel cold and old. missing pictures on the wall that were obviously there.
Very friendly staffs. Nice and quiet get away. Very cleaned room. Close to nature. Extra nice touch was they were playing a movie at night in the park! Not a thing.
We enjoyed the spread out rural setting. We were greeted by 6 deer within 15 yards of the road as we entered the facility. The outdoor facilities like swimming pool, hot tub, miniature golf, and hiking trails are great if they are your cup of tea. T Bar M appears to focus on group events and has an atmosphere that is more casual than other 'resorts' that I have visited. The staff was very courteous and helpful. As we left, about 12 deer less than 10 yards from the road bid us farewell. The facility is 2 stories and does not have an elevator - not a problem unless you have some mobility challenges. Also, there is no on site dining.
Location. Drains in both the sink and tub were very very slow draining. No freezer in fridge - would have been good to re-freeze my ice packs.
Really nice friendly staff. The price for wed thurs then for fri the price doubled.
Flea and comfortable nice color scheme Breakfast only fair
It was nice and clean and some staff were great but overall it was good Some staff acted like they didn't wanna serve us but the staff that were nice made up for it
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Location was convenient for reason to be in san antonio Priceline discount was minimal....$5 off!
Very clean, friendly and comfortable hotel. Very nice pool area. Most of the time we were the only ones using the pool and hot tub. There is currently some construction in front of the building, but we experienced no noise or inconvenience from it. The only 'con' would be that the road is basically a one way frontage road and to get back to the mall and restaurants that are just up the road, you have to loop around. It takes about 10 minutes to get a half a mile back to the mall. Otherwise, it was a great stay during Fiesta in San Antonio!
Customer Service My teen kids wanted to go to Hooters
got there late, no issues checking in, night staff is friendly and quick to serve! Breakfast was great!
The front desk staff was very friendly and accommodating. They upgraded our room upon request with very little price increase. They were great with directions and just overall very pleasant. The hotel is very new and modern, and very clean. The beds were extremely comfortable (equal to some of the 4 star hotels in which we have stayed). The plasma t.v. was awesome. The a.c. is controlled by a thermostat on the wall which allows you to keep the room comfortable. I would have loved to stay the full 3 nights we had booked but thanks to X we left after only one night. If we go back I would definitely stay in this hotel again. It is also really close to lots of shopping and dining and just off of I-35N. Highly recommended!!
I really enjoyed the staff. They were friendly and accommodating. Traveling with kids and family the only negative was the 'Hooters' restaurant right next door.
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I was taking my first business trip to San Antonio and enjoyed the hotel. I have stayed at many hotels and never had a staff so friendly.
Quite I like it
Within munutes of caling front desk to report clogged sink, maintenance was ar at our to.fix it. Bathroom counters had not been cleaned. Sink clogged
Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
Rooms were clean, staff was nice.. The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
It feels like home
Everything was clean, from the front entrance to the hall way. The room was very spacious, the Wi-Fi was fast and the breakfast had a little bit of everything. This comfort inn is located within driving distance to grocery stores, convenience stores and eatery's. The sticky elevator floor.
Clean and looked new
Friendly staff and was clean. Breakfast buffet was not great.
Good breakfast. Live Gnat and beetle were in the bed.
The rooms were very clean! The maids and host at the front desk went out of their way to make sure my stay was as pleasant as possible. Nope! Everything was great!
This hotel was very clean. And the staff was most attentive.
The room was clean and well kept. We like the sofa bed so that our teenage son can have his own space. Our room was located by the stairs and the noise started very early in the morning. I also didn't like the highway noise. The breakfast wasn't replenished and I was there early, before 8 am.
Clean, convenient, nice hotel. Various choices and fulfilling breakfast.. Polite and helpful staff.
I liked that the hotel was fairly close to where I was visiting. I found the interior of the hotel to be slightly depressing with the rooms, even with the lights on, being dark & glum. I parked my car on the side of the hotel (as was suggested by the desk clerk when I checked in) and it was broken into on night 2.
Staff is very nice. The rooms are clean and the beds are comfortable. A great place to stay after a day at Schlitterbahn!
Good location for accessing Schlitterbahn. We called ahead for a crib that they said they would have for us, but we didn't get it until the second night.
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Awesome pillowtop beds are so comfortable!
I liked it was close to the main highway. 1) Although it was close to the highway, entering the facility or exiting the facility was difficult. The median was in the way of the entrance and you had to go down a ways in either direction to go into or out of the hotel. 2) The lady at the front counter was not very friendly. We arrived early (12:15 pm) for a wedding we were attending at 4:00 pm. We were not allowed to go into the room because it was not 3:00 pm. My wife had to get a local hairdresser to do my wife's hair. When we came back (still early 1:30 pm), we waited in the lobby with all our luggage. Another couple arrived at 2:15 pm and they were allowed to sign in. My wife approached the desk again and asked why they were allowed to sign in and we finally were let in after a gentleman said there was no problem. Our room was prepaid from March 2015. I would not recommend this place to anyone visiting New Braunfels, TX. In the morning, the same receptionist, was cleaning up the breakfast area and taking away food items 15 minutes before the end of breakfast. I did see the manager/owner replacing the scrambled eggs for those who arrived about ten minutes to 10:00 am. some families were still trying to feed their kids and some older couples were just getting a light fare.
Someone just opened our door at exactly checkout time and told us we needed to check out immediately
Excellent value, every clean and new, breakfast was plentiful (the waffles were a hit with my younger son), staff friendly and helpful, I would stay here again if in the area. The location was not inspiring, handy to the I35 but in a field near an industrial area.
Beds were comfortable. Our view looked like a dumb site w/ donkey's that made noise throughout the night. Staff seemed not to care the first day, but once refreshed, the following day staff was very helpful.
Big rooms Dirty carpets, wall cracks, and strong smells in the halls
The morning staff very friendly the stAff when I checked in madee feel like I should turn around and walk out
Gal at the front desk was friendly. Room was clean. Could hear several of the guest's dogs barking throughout the night. Made for a difficult nights rest. Will likely stay somewhere else next time.
I felt the staff could have been more attentive. The breakfast area was running low/out of several items while the staff watched the t.v. in the lobby. Several trash cans were overflowing and you got a sense that the staff just didn't want to be at work.
EVERYTHING WAS O.K. EXCEPT.......SOMEBODY TOOK THEIR DOG IN THEIR ROOM AND THAT DOG WAS BARKING ALL WEEKEND!!!!!!! I COMPLAINED ABOUT IT AND THE STAFF DID NOT DO ANYTHING ABOUT IT.!!!!!
The location and the price. The breakfast was good. The bed mattress was worn out.
Hotel clerk was very nice, room was clean, location and price perfect!
It was a very nice hotel and it was located in a good area to be able to enjoy all that the area has. no
There wasnt a thing that we asked for that they couldn't provide. They sometimes even went out of their way to make sure you had what you needed to enjoy your stay. I was supposed to leave a day earlier but enjoyed this place so much I added an extra day. They are great at giving directions, recommending places, and making you feel Like a true guest! The rooms are very clean and have a mini fridge and microwave. Every time I come back to new braunfels I will be staying here
It was the most economical in the area The floor was not clean and it smelled very musty. The bathroom sink did not have a filter on the faucet, therefore the water sprayed all over the sink.
It was very quiet & I felt secure in the environment. The ad said New but it felt as if the hotel was years old. I didn't feel it was very clean. Lamps wouldn't turn off I had to unplug it from the wall. And the sheets wasn't changed the bed was just re-made.
Friendly staff great location
We didnt like anything We did not like that the staff did not clean our room during our stay. They kept giving us the run around about why they did not clean the room. There was no reason they didnt clean the room. We will never come back to this hotel and would not recommend to anyone else.
When I think "Suites", I think a bedroom and living area separated by a wall. Had planned on having kids sleep in bedroom and I would sleep on fold out couch in living area. First, the fold out couch was filled with grass. They said they'd give us another room, but I ended up purchasing an entirely separate room so could have separation from the kids.
Clean, decent breakfast, felt safe. Nothing really special. Had what I expected. Value nor really there for 130 a night but prices are up everywhere I guess.
Everyone was so helpful and nice. The breakfast was yummy!!
We enjoyed sitting out back, looking at the river. Only thing that would have been better, would have been drink service. Nothing
Great location. We were within 5 miles to several family friendly venues. Kids loved Alamo Drafthouse being right across the interstate from the Hotel. Staff was very friendly and hotel was very clean. The pool was great and you could kayak in the river right at the hotel. We will stay here again. Loved it.
Great hotel !!!
Armand did a great job. And so did the staff.
Friendly staff Breakfast wasn't replenished by staff. - no yogurt - no sausage - few apples - few bagels I felt like there was a limit for the day and the softball team wiped it out and she just stood there or worked verrrrry slow. Comforter was heavy and slick. When you moved it slid off bed.
Everything about the motel was nice except for two things in the bathroom. It is a shame they ran out of money remodeling the bathroom. The plastic shower floor popped and snapped and felt cheap. It is a shame they could not just put down tile. The shower doors were not on their track and are about 15 -20 years out of date. A real safety hazard was the drain cover in the shower was loose and I had to move it back over the drain hole.